I have noticed a change.
I have been to Kokos twice in the last two weeks.
The food was lovely both times. And I think competitively priced.
The service however is just a little off.
When one asks for a table by the pond & one does not get a table by the pond - a reason should be given. Nor do I like sitting in the segregated part of the restaurant for westerners. I have experienced this overseas but it shouldn’t happen here.
Wrong drinks & serving meals to the wrong person needs to be fixed
Great. Delicious and fresh seafood
Had the weekday lunch set. Good quality food and attentive service. We were seated by the window, thus having a scenic view outside.
Unfortunately our enjoyment was tarnished by the rather rude man at the adjacent table by the window. He made several phone calls during and in between his mouth work, with the speaker on, speaking loudly and switching in English and a foreign language. Absolutely disgraceful and uncivilised.
Lovely food as always! Been coming here quite regularly over the past two years and it's never really dissapointed. Yesterday though was a bit of a different experience, we felt really rushed. I ordered the sit menu and the barramundi had just come out and no joke 2 minutes later the Wagyu steak comes out whilst I'm still eating the barramundi and it wasn't eaten till it went cold. As for my partner her main meal didn't come till after I had eaten my barramundi and the Wagyu, so she ate alone.
Service from Caroline brilliant, food unreal, nice Polish Riesling, expensive venue but fabulous for special occasion, namely my 68th.
Yes the four of us enjoyed the two hours dining and highly recommend. Like Swarzenneger “we’ll be back”.
Cheers Joy Bernhard
Yes, try the menu of KOKO, But I think Koko are old restaurant. The decoration, seems from late 20th century. Not like a new more ambience and decorative fine dining on 21st century.
Food was beautiful and authentically Japanese. Waiter was very nice and served our food for us. They forgot our drinks and Miso soup though.
Fantastic lunch menu
Food value in a banquet was amazing. $60 a head. Great value.
We had a lovely evening. Caroline looked after us at every point. I was not feeling well before I arrived yet she still made it a pleasant experience
We ordered set menu Tsukimi, the last main , wagyu beef is chewy like bubble gum. The cocktail is 80% ice, definitely not coming back
Flavours are average compared to other Japanese restaurants, especially considering what we are paying for the food.
Food was excellent
Always great coming here, food is always on point.
View out to the Yarra was great, there were a couple of dishes on the set menu that weren’t to our taste though the others that were, were beautiful. If I went back I wouldn’t do the set menu but choose myself. That being said I tried a few things that I wouldn’t normally order and they were magnificent.
Beautiful views and lovely service and ambience and food
Very good food and environment. Girlfriend was impressed
The food was nice and the atmosphere lovely. The waiter seemed to be in a hurry!
Have been going to Koko for quite a few years.
Found with my most recent visit that the level of service from the staff has dropped pretty noticeably.
Upon arrival, there was not any proper acknowledgement from the staff at the entrance. She merely said "two people A La Carte?" after I said hello and provided her my booking name and time.
We ordered a chilled sake, and the waiter returned and proceeded with the sake and poured it into a sake warmer.
Food quality was still excellent.
Underwhelming experience. I specially chose this restaurant for the water garden expecting calm Japanese atmosphere. We were first placed at a table near a large family group with noisy children. We were moved at our request, to the main room near the pond but it was still quite noisy. Koko special was a huge disappointment - presentation was ordinary & the amount of fish was equivalent in all ways to a neighbourhood Japanese restaurant where the same dish would have been half the price.
Great and prompt courteous service by Watress Candy.
A delightful dining experience. Food was exceptional and service was outstanding. A must for lovers of fine Japanese cuisine.
Food was ok and service was ok
Expected more as it was pretty expensive
Doubt I would go bwck
Our waitress Candy was absolutely incredible!!! She was so so friendly and had the brightest attitude!
The food was spectacular as well, I can’t fault it.
We ordered the Indulgence set menu and felt the food had been prepared long before being served. The ingredients I.e beef was very tough and chewy(inedible) very mediocre dishes.
the manger’s voice is too loud when we are ordering food. And the responsiveness is slow
Beautiful resturant costumer service was 10/10 food was awsome and was brought out at a steady pace also all food was perfect loved it definetly recommend this place your staff were outstanding in there knowledge of your menu and there customer service thank you for a fantastic night out
SERVICE - host and waiters insistent, rushed, focused more on their schedule," get them in get out" attitude, haphazard service, customer not important attitude.
FOOD - poor quality ingredients, charge the most, provide the least quality
AMBIENCE - dated, and high noise level
VALUE - not worth the spend
Great night! We did the tasting menu. The food was fresh and very well prepared. The sushi and sashimi plate was sensational as was the main course. I don't normally do Japanese so not all the dishes were to my taste but that was no fault of the restaurant.
The pond is a nice touch.
Next time we'll try a teppanyaki table.
beautiful food, great service. 2nd time there in a few months and would definitely go back
Beautiful spot to spend an evening. Fantastic food and service.
A very bright space, not quiet what I expected. Food OK, can get very loud, which I think spoke the effect they were trying to achieve. Or, this maybe how the Melbourne dinning scene is
We've been there a few times and will return.
Menu is always a headache with such great choices and variety.
Service level generally excellent except for our last visit where we had to pass some gentle reminders.
Kids friendly place which is important for us and staff is very sensitive to their food allergies.
Sashimi is always a winner and the grilled marinated black cod was just sublime.
Will definitely visit again soon and highly recommended.
Despite requesting alterations 2 days prior to having lunch at restaurant they once again argued with me regarding omitting seafood from the set menu. This happened last time too hence why requesting at time of confirming booking to avoid this issue.
Too quiet for our group. Not suitable for large groups.
Won't dine here again. Too frustrating as they are not accommodating at all.
A wonderful dining experience
Had a lovely meal here, but I feel that the restaurant has lost a bit of the friendliness it used to have. We have been coming here for many years & feel its lost the charm it used to have. But the food is still great albeit a little on the pricey side.
Took 15 minutes to get a beer which came out with the entrees.
First impression, the place was really nice. We got a nice seat by the river and had a really nice view of the city. Fast forward through dinner, service was fast and efficient. Now I don't know if this is a common thing but when they clear away the plates you are done with, they will take your appetisers away without asking if you are done with it. Also, there is a hidden time limit of 2.5 hours so be wary of it else you will get asked to leave with 'someone else needs the table' *shrugs*
I have previously enjoyed Koko a great deal, however, today was a little different. The set menu was in fact a glorified bento box.... and not a great one (despite costing $60). The waiter got two parts of the order wrong and was hard to find st times. Overall disappointing, but prepared to say it may have been a one off for what is usually one of my favourite restaurants
The waitress is very impatient. Making me feel very unwelcomed. The food is ok