Rainforest Cafe - Chicago Downtown

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3.7
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300 Reviews
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$30 and under
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American
Top tags:
  • Child Friendly
  • Good for Birthdays
  • Fun
Part adventure, part restaurant and wholly entertaining for the entire family, the Rainforest Cafe captures the magic of a real tropical rainforest with its cascading waterfalls, lush vegetation, animatronic wildlife, and simulated rainstorms.
What 300 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
3.7based on recent ratings
3.4
Food
3.7
Service
4.1
Ambience
3.2
Value
Noise · Moderate
65% of people would recommend it to a friend
5
4
3
2
1
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OT
Denver
1 review
Dined 5 days ago
Overall 5Food 5Service 5Ambience 5

Great food and service

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L
Grand Rapids
5 reviews
Dined 5 days ago
Overall 5Food 5Service 5Ambience 5

It was a wonderful place to celebrate a family birthday and graduation! Staff was very accomodating! Everything was delicious. Always love the atmosphere.

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S
1 review
Dined 5 days ago
Overall 4Food 4Service 4Ambience 5

If you have little children, this is the place to be. We have four kids under 6 and they LOVED it. They are their dinners and we’re entertained by animals, rainstorms, even a balloon artist. It was a highlight of our trip to Chicago for our little kids.

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KN
Louisville
2 reviews
Dined 6 days ago
Overall 4Food 4Service 4Ambience 4

Good food great atmosphere fun place for all ages😁

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CB
1 review
Dined on 9 June 2019
Overall 5Food 5Service 5Ambience 5

Amazing time! Drive 2.5 hours because everyone keeps taking about this place. They were right!

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OT
San Francisco
4 reviews
Dined on 9 June 2019
Overall 2Food 2Service 2Ambience 2

I chose Rainforest cafe because I knew my three year old daughter would love the their atmosphere. My desert was very delicious, but my dinner was only ok.

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J
Chicago
1 review
Dined on 7 June 2019
Overall 4Food 4Service 4Ambience 5

This restaurant is perfect for people with children. The entire environment is geared towards children. A few servers had a tricks up their sleeves.....LITERALLY. One visited a few tables and performed small magic tricks. Another walked around creating balloon farm animals. Definitely a plus for anyone looking for a decent dinner.
Additionally, our long islands were the BOMB! Prices were a little high, but it’s CHICAGO...what do you expect

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OT
Chicago
1 review
Dined on 7 June 2019
Overall 5Food 5Service 5Ambience 5

Birthday party for my son. We had a great time.

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DF
1 review
Dined on 7 June 2019
Overall 3Food 3Service 2Ambience 5

Great place for kids! Food is better than it was in the past. My 6 & 3 year old boys had a blast.

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OT
Indiana
2 reviews
Dined on 6 June 2019
Overall 3Food 2Service 1Ambience 4

The food was not good and the service was slow. We arrived promptly at 6pm and had reservations at that time. It took them 10 minutes to seat us and at 6:21 we had to ask where was our waitress so that we might have water. They did sing happy birthday to my 25 year old daughter and that made her happy.

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AW
1 review
Dined on 1 June 2019
Overall 4Food 5Service 4Ambience 5

The Only think I didn’t like was , I noticed 3 separate tables who ordered the lava cake and RC staff members came and sung Happy Birthday while clapping. Well when they brung us ours it was nothing special. No singing no clapping and we were offended

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JK
1 review
Dined on 1 June 2019
Overall 4Food 1Service 5Ambience 5

Fun place with all the animatronics, but way too much unhealthy, poor tasting food. Kids and adults don’t need to be eat a lot of fried foods. Cut the menu down to some healthier choices and i would rate it higher!

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MP
1 review
Dined on 29 May 2019
Overall 1Food 1Service 1Ambience 4

Horrible food & service. Food was bland & cold. We had to search for our waitress many times

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OT
Chicago
3 reviews
Dined on 28 May 2019
Overall 3Food 2Service 5Ambience 5

The service is great here! My niece absolutely LOVED everything! The only problem was the food was okay. My steak I ordered medium rare came to the table completely cooked through. The waiter kindly sent it back and I then received a properly cooked steak. I’d come back to bring kids though for sure! Go for the fun, not so much the food.

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SC
Chicago
7 reviews
Dined on 26 May 2019
Overall 5Food 3Service 5Ambience 5

Our waiter was fantastic. He provided exceptional service and helpful menu suggestions. My nephews enjoyed the waiter’s magic tricks and we appreciated his positive energy. Great ambiance!

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AC
1 review
Dined on 25 May 2019
Overall 4Food 5Service 5Ambience 5

We have eaten at other Rain Forest Cafes. They were all great experiences. Our Chicago visit had a few things that made it even better than others. Our waitress, Jennifer, was wonderful! She was kind, quick, helpful and fun. Another thing, our food was exceptional!
I gave my overall score a 4 for one reason only. The restaurant was very warm. Then, we were seated upstairs which was even warmer. That was our only negative experience. Everything else was perfect!

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MA
Chicago
1 review
Dined on 25 May 2019
Overall 4Food 4Service 3Ambience 5

We have been many times because the kids really enjoy the ambiance. However, this time the table and chairs were dirty and the service was slow.

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AV
Chicago
7 reviews
Dined on 25 May 2019
Overall 4Food 3Service 3Ambience 5

Took our 9 month old baby there for the first time. She was in awe...cool for kids. Was strange to see some couples on dates without kids though. Especially with the amount of dining options in Chicago.

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OT
St. Louis
2 reviews
Dined on 25 May 2019
Overall 2Food 2Service 3Ambience 2

Food was spectacularly bland, but the server was nice a dm y kids loved it.

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OT
Chicago
1 review
Dined on 19 May 2019
Overall 4Food 4Service 4Ambience 4

Such a magical place for the kids! They always love going there.

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DD
Las Vegas
1 review
Dined on 18 May 2019
Overall 1Food 2Service 2Ambience 2

We made a reservation and ended up waiting for 45 minutes for a table when there were plenty of open tables. The hostess and servers had no idea what was going on and our server complained about how many tables he had.

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VY
1 review
Dined on 18 May 2019
Overall 2Food 1Service 1Ambience 1

Simple things are uncalled for such as not providing napkins when asked. I asked at least 10 times before even receiving any mind you we had a party of 19 and mostly kids. When she did bring some she only gave me one. That was it. So I had to ask for more and made it clear that there is a lot of us. Not to mention our server forgot one of our meals. A manager had to bring it out and that was 20 mins after everyone else got theirs. A few orders were incorrect but not sent back, instead another server helped out. The server was arguing about my souvenir cup. She did not want to give me the cups that I ordered instead she said she was doing me a favor by discounting the drink when in fact I did not care to have my drink discounted I wanted an extra cup. She brought out to go boxes and we needed more so when I asked for more she's like ok I got it, yet was still short. So we then had to wait again for more boxes. We did come out to celebrate my sons birthday, I didn't ask for the cake to be brought out when it was. I asked for her to wait as we where trying to still put leftover food in the to go boxes. They came out and I wasn't ready nor was anyone else nor my camera. I asked not to light the sparkler because my son was scared of them and she still did. My son was terrified of his own cake and tried to run away from the table. When the check came, which I didn't ask for yet, she gave it to my parents. I was paying the bill so they should have never seen the amount. This was one of the worse experiences I've had here. The tone in this servers voice and how rude she was is uncalled for. I have experience as a server and this was not how to treat people nor is it how you talk to customers. I cant tell you her name because I do not recall her introducing herself. So I did not catch her name. We use to love this place and honestly tis has been a terrible experience even to my son.

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DM
1 review
Dined on 17 May 2019
Overall 5Food 5Service 5Ambience 5

I don't feel you should have to buy a glass to get a beer. This should be optional. Also I didn't like your server wanting us too buy some program through your restaurant chain. It made the experience of your restaurant less fun.

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OT
1 review
Dined on 12 May 2019
Overall 3Food 5Service 3Ambience 5

Food took a pretty long time to come out and a meal was forgotten for one in the party. Other than that, great.

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AM
1 review
Dined on 11 May 2019
Overall 4Food 3Service 4Ambience 5

We had a good time at dinner. The food was just okay but the experience for my daughter was worth it. She loved the icee in the fun cup & the guy who came to our table to make her a balloon creation. The environment was cool too! Pricing is just okay as well. You are paying for the environment.

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F
Chicago
28 reviews
Dined on 11 May 2019
Overall 3Food 3Service 2Ambience 5

It's a once and done experience for kids as the food alone is overpriced given its nothing special quality. The animatronic beasts werr fun for our 10 yr. old a couple of times through but not fun enough to keep up her enthisiasm after that. Not crowded and service was not good; fair to say "unattended."

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MR
Chicago
8 reviews
Dined on 6 May 2019
Overall 3Food 2Service 3Ambience 3

I think the Rainforest needs an overhaul. Especially the menu. I was dissappointed.

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MA
1 review
Dined on 5 May 2019
Overall 2Food 1Service 4Ambience 3

Ambiance is neat, however they were way understaffed. Our food was cold and not prepared as requested- most certainly was not worth the price. The bathrooms were also disgusting

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OT
Chicago
1 review
Dined on 3 May 2019
Overall 5Food 5Service 5Ambience 5

Daughters birthday

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Los Angeles
1 review
Dined on 29 April 2019
Overall 1Food 1Service 4Ambience 2

Food was disgusting but server was good

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MC
1 review
Dined on 27 April 2019
Overall 5Food 5Service 5Ambience 5

We were late due to weather, still got seated right away. Philly cheese steak was great, my son really enjoyed his burger. Balloon guy is always a nice touch. Waitress was friendly and attentive. My only complaint would be the kids mac and cheese is not good. The microwave kraft stuff is better. My 6 year old wouldnt eat it. When i informed the waitress she gladly brought him out some nuggets. We live in the suburbs but make the drive to this location because the food and service is great. One last thing, after spending over $100 for dinner and another $50 or so in gift shop i would think parking would be atleast discounted....

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DM
1 review
Dined on 26 April 2019
Overall 3Food 2Service 1Ambience 5

I’ve been to multiple locations and this is by far the worst. The service was terrible. We were never checked on after we received our food, never offered refills, and had to wait with finished plates in front of us for our waiter to bring us a check.

When making the reservation, I put that it was my daughter’s birthday. When the ticket to seat us was printed, it said on it that we were celebrating her birthday. There were birthday celebrations all around us but they never sang to her and at that point I wanted to leave so I didn’t find our non-existent waiter to ask.

The food was luke warm at best. Definitely the worst food I’ve had at a Rainforest establishment.

The only saving grace about this was the obvious ambiance of the restaurant will make any kid (or even adult) somewhat enjoy themselves. Other than that, I do not recommend this location at all.

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MH
1 review
Dined on 26 April 2019
Overall 3Food 3Service 3Ambience 3

Way too expensive for the food. Food choices were limited. I just wanted a steak and side, but had to get a combo plate even though I had no desire for shrimp! And of course pay twice as much! Kids liked the place because they had never been, but now that they have seen it there's no need to ever return. I will spend $250 on better food and better food choices elsewhere!

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KS
Columbus
1 review
Dined on 20 April 2019
Overall 1Food 1Service 1Ambience 1

We showed up for open table reservations on time and were told to stand aside and wait for a table to be set up then 15 minutes later we were seated. Then they told open table we failed to show. Food was cold and service was poor as well.

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p
Cleveland
1 review
Dined on 20 April 2019
Overall 2Food 2Service 2Ambience 2

Took forever for food to come and service was slow. Restaurant wasn’t even busy and it was a Saturday at lunch. No fish in the tanks. Very disappointing!

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AS
1 review
Dined on 19 April 2019
Overall 3Food 2Service 3Ambience 2

Not a good experience. My chicken panini tasted like fish, the coleslaw had no flavor. The bathrooms smelled horrible. We won't be back.

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LJ
1 review
Dined on 15 April 2019
Overall 3Food 4Service 3Ambience 5

Had reservation, and when we arrived 6 minutes before time, was told we'd have to wait the 6 minutes. There were literally zero people waiting as it was late evening. 15 minutes later we are still standing while hostess was chatting on the phone. We finally go ask, and there like "oh yeah, go on upstairs "and hands us a slip. Upstairs seating was maybe 1/4 full. Then it was long wait for average over priced food. Atmosphere is only reason to go here.

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KF
Chicago
1 review
Dined on 13 April 2019
Overall 4Food 3Service 3Ambience 4

You go to Rainforest Cafe for the ambiance. Food is ok. Service was slow but I think they over-seat the servers so not necessarily their fault. Price for meals is average to high.

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CB
London
2 reviews
Dined on 8 April 2019
Overall 3Food 4Service 3Ambience 3

I always enjoy the theming of the Rainforest Cafes; although this branch was fairly small it was still an enjoyable evening. Tables were inning slightly behind due to a large party, but the staff were very friendly and welcoming.

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JR
Chicago
5 reviews
Dined on 8 April 2019
Overall 5Food 4Service 5Ambience 5

Perfect treat for families. Kids love it. Excellent choices on menus. Variety.

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