Frankie's Food Factory Glenhaven

Name: Frankie's Food Factory Glenhaven
Address: 609 Old Northern Rd, Glenhaven, AU-NSW, 2156, AU
Telephone: (02) 9899 2299
Price range: $40 and under
Rating: 4.3

4.3 (96)

$40 and under

Burgers

609 Old Northern Rd, Glenhaven, AU-NSW 2156

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Frankie's Food Factory Glenhaven

4.3

$40 and under

Burgers

Glenhaven

Make a booking

2 people

11 Nov 2026

7:30 pm

Booked 16 times today

About this restaurant

Great for brunch
Kid-friendly
Neighbourhood gem

Cafe inside flower power with playground serving modern twists

Additional information

Dining style
Casual Dining
Price
$40 and under
Cuisines
Burgers, Australian, Contemporary European
Hours of Operation
Mon–Thu 08:00–16:00 Fri–Sun 08:00–17:00
Phone number
(02) 9899 2299
Website
http://www.frankiesfoodfactory.com.au/
Payment Options
Diners Club, Mastercard, Visa
Dress code
Casual Dress

Location
609 Old Northern Rd, Glenhaven, AU-NSW 2156
Area
Glenhaven
Cross street
Old northern rd
Parking Details
Public Parking
Public transport
Buses:Old Northern Rd opp Glenhaven Rd (3-min walk) – Routes 603, 637, 638Old Northern Rd after Bluegum Dr (8-min walk) – Routes 603, 637, 638Metro:Castle Hill Station (9-min drive) – Metro North West Line
Additional
Beer, Cafe, Cocktails, Gluten-free Options, View, Wheelchair Access, Wine

Concierge
AI Beta

Our AI assistant, Concierge, is here to answer your questions about this restaurant.

Reviews

OpenTable reviews from verified diners

Reviews from people who have dined at Frankie's Food Factory Glenhaven.

4.3

(96)

4.4Food
4.2Service
4.3Ambience
4.1Value

Noise • Energetic

Loved For

Sydney
Great for brunch
Sydney
Kid-friendly

Review summary

AI-generated from verified diner reviews

Frankie's Food Factory Glenhaven offers "great food, beautifully presented" in a unique setting by a pond. While the "staff are friendly and professional," the service can be inconsistent. It's a "great place" for brunch and special occasions, but peak times might challenge service efficiency.

96 Reviews

M
Maureen Gold
Sydney26 reviews
4.0
Dined on 31 October 2026
1. Overall 4
2. Food 5
3. Service 4
4. Ambience 4
Booked for brunch for 9 am, had various reminders/confirmation, but when the first of my group arrived, there was no specific table booked, just took her to a table. She messaged me so I found her straight away (no staff at checkin) and when the third person arrived , and asked for the reservation in my name, she was told to look around to find us. I have never had this happen before. Exactly one hour after I sat down, a staff member told us the table was reserved for someone else so we'd need to leave. While lining up to pay, I saw numerous other empty tables, so the new party could have been sat at one of those random tables, as we were.
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t
tina
Sydney1 review
3.0
Dined on 20 October 2026
1. Overall 3
2. Food 5
3. Service 1
4. Ambience 3
Food was great but the service very poor. A bottle of ginger beer arrived unopened and when I went to bar to have it opened Iwas told it was a twist top with the implication being you should do it yourself. I have a wrist issue so that is not possible for me. When our food arrived the male waiter plonked it down in front of us like he was in a terrible hurry, and later finding someone to take a coffee order took a very long time. I like going to Frankies but your staff, particularly the males, need a lot of training in customer service.
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A
Amanda
Hawaii4 reviews
5.0
Dined on 3 October 2026
1. Overall 5
2. Food 5
3. Service 5
4. Ambience 5
Always great food, beautifully presented by friendly and professional staff
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S
Sayak
Sydney1 review
5.0
Dined on 20 September 2026
1. Overall 5
2. Food 5
3. Service 5
4. Ambience 5
A unique cafe setup. Under the nursery and beside a beautiful pond. The quantity of food and taste is excellent. Definitely recommended to anybody looking to celebrate an occasion or a weekend brunch.
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P
Priscilla
Sydney2 reviews
1.0
Dined on 13 September 2026
1. Overall 1
2. Food 5
3. Service 1
4. Ambience 4
I have been many times and have enjoyed it, but our experience on Sunday was HORRIBLE! Reservation was made ahead of time. When we arrived there were 2 lines created to "manage" the flow - one for walk ins and one for Reservations which was snaked around to the Nursery. Walk Ins were seated ahead of those that made Reservations - make that make sense! Those that had joined the much shorter Walk In line but had reservations were attended to before those of us who had waited 25 mins to be attended to - make that make sense! It was only when my partner spoke up, did they attend to those that have booked ahead of time. 25 mins later and with a starving child in tow, we were finally taken to our table of 3 only to be given a 2 seater! Solution was to add a chair in the walkway which would have our back up against the next table - ABSOLUTELY NOT. Finally taken to a table (one that could accommodate 6-8 people) and were left with one menu between 3 people - at this point I just got up and tracked down my own menus from the abandoned host desk that no one was manning to check people's reservations. Took at least 10mins before we ordered once we flagged someone down. Meals came almost an hour after our reservation time. Random waitress walks past our table and dumps forks on the table while we're eating - so rude and disruptive! Drinks came just before we finished our meals, but we had to chase them down twice! It was an absolute s**t show run by what seemed like inexperienced staff. Food as always was great, but not likely to return after that experience.
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T
Trish
Sydney1 review
5.0
Dined on 11 September 2026
1. Overall 5
2. Food 5
3. Service 5
4. Ambience 4
Efficient and friendly staff, delicious food served in a timely manner
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S
Shereen
Sydney1 review
4.0
Dined on 31 July 2026
1. Overall 4
2. Food 4
3. Service 5
4. Ambience 5
We didn't get Fairy Flosson our cocktails Overall he food was delicious
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K
Karen
Las Vegas7 reviews
5.0
Dined on 16 July 2026
1. Overall 5
2. Food 5
3. Service 5
4. Ambience 5
Exceptional experience as always, can’t fault this place!!!!
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M
Marlene
Sydney1 review
3.0
Dined on 30 June 2026
1. Overall 3
2. Food 4
3. Service 4
4. Ambience 4
The only complaint we all had, is we were too cold! The staff switched the heaters off! 🤷🏻‍♀️. We all enjoyed our food.
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OT
OpenTable Diner
Western Australia4 reviews
4.0
Dined on 28 June 2026
1. Overall 4
2. Food 4
3. Service 3
4. Ambience 4
We come pretty regularly and always love it, but haven’t been on a weekend for quite a while, will keep future visits to mid week. They showed us to a table for 6 people (reservation for 9, so they had to move a small table to the end where those people couldn’t interact with the rest of the table. I understand the food taking a long time since it was busy, but the first people given food were finished eating before the last few got anything. I can understand it taking a few minutes to bring 9 meals out but long enough for people who were trying to eat slow to have finished is pretty poor. The food is always great, but if they can’t cope with that many customers at once they are better off reducing their capacity.
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Additional information

Dining style
Casual Dining
Price
$40 and under
Cuisines
Burgers, Australian, Contemporary European
Hours of Operation
Mon–Thu 08:00–16:00 Fri–Sun 08:00–17:00
Phone number
(02) 9899 2299
Website
http://www.frankiesfoodfactory.com.au/
Payment Options
Diners Club, Mastercard, Visa
Dress code
Casual Dress

Location
609 Old Northern Rd, Glenhaven, AU-NSW 2156
Area
Glenhaven
Cross street
Old northern rd
Parking Details
Public Parking
Public transport
Buses:Old Northern Rd opp Glenhaven Rd (3-min walk) – Routes 603, 637, 638Old Northern Rd after Bluegum Dr (8-min walk) – Routes 603, 637, 638Metro:Castle Hill Station (9-min drive) – Metro North West Line
Additional
Beer, Cafe, Cocktails, Gluten-free Options, View, Wheelchair Access, Wine

FAQs

Sunday is a favourite, guests frequently praise Sunday breakfast and brunch at Frankie's as a great weekend treat.

For families, yes, Frankie's provides high chairs and staff commonly assist with seating preferences, which helps when dining with little ones.

Guests commonly describe portions as generous and filling, several reviews note hearty servings that leave customers satisfied.

Frankie's Food Factory Glenhaven feels like a greenhouse‑inspired, family‑friendly café, hanging plants, plenty of natural light, a duck pond and a fenced indoor playground give it a warm, roomy vibe.

Casual dress is the guide, comfortable, relaxed clothing is appropriate at Frankie's Food Factory Glenhaven; nothing formal is expected.

Yes, Frankie's Food Factory Glenhaven offers outdoor seating by the pond, and guests frequently mention sitting outside and enjoying the views and ducks.

Frankie's Food Factory Glenhaven is busiest at peak times, particularly on weekends and during school holidays, while weekday visits tend to be much calmer.

Yes, Frankie's is very family-friendly: it’s inside Flower Power with a fenced indoor playground, duck feeding by the pond, crayons and face-painting often available, and many parents praise its family facilities.

How FAQ content is generated

Make a booking

Frankie's Food Factory Glenhaven

4.3

$40 and under

Burgers

Glenhaven

Make a booking

2 people

11 Nov 2026

7:30 pm

Booked 16 times today

Frankie's Food Factory Glenhaven

Make a booking

Frankie's Food Factory Glenhaven

Make a booking

About this restaurant

Additional information

Concierge
AI Beta

Menu

Reviews

Loved For

Review summary

Additional information

FAQs

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Does this restaurant have accessible or family-friendly seating?

What are the portion sizes like at this restaurant?

What's the ambience/atmosphere like in this restaurant?

What is the dress code for Frankie's Food Factory Glenhaven?

Does this restaurant have outdoor seating?

When is this restaurant busiest and quietest?

Is this restaurant kid-friendly?

Make a booking

Frankie's Food Factory Glenhaven

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