Zuma Japanese Restaurant - NY

4.6
icon/ic_reviewCreated with Sketch.
1081 reviews
icon/ic_price_rangeCreated with Sketch.
$50 and over
icon/ic_cuisineCreated with Sketch.
Japanese
Zuma, the brainchild of award winning co-founder and creator, Rainer Becker, brings its internationally acclaimed style of contemporary Japanese cuisine to midtown, New York.

Serving dishes designed to share and inspired by the informal dining style of izakaya; the three kitchens present authentic yet alluring options, with bold flavors and simple presentation, highlighting quality ingredients.
261 Madison Avenue 10016
What 1081 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.6based on recent ratings
4.7
Food
4.4
Service
4.6
Ambience
4.0
Value
Noise · Moderate
81% of people would recommend it to a friend
5
4
3
2
1
Sort by
Filters
JK
New York Area
10 reviews
Dined 3 days ago
Overall 3Food 4Service 1Ambience 3

Food was great - when it arrived. Service was slow to start off with - took about 30 mins to be able to order a beer. Luckily was catching up with friends we hadn't seen for ages, so didn't result in us leaving. They also managed to deliver a complimentary plate of sushi from the chef - which we initially thought was a VERY nice apology for the slow service, and then they realised they'd made a mistake and took it away again - just doubly embarrassing. Food when it came was great - but overall for the price you pay, service should be excellent - especially given the number of staff standing around chatting.

OA
New York Area
1 review
Dined 5 days ago
Overall 1Food 4Service 3Ambience 3

We finished eating and the waiter brought us the bill without asking and also without asking if we wanted dessert or something else to drink. It is very unpleasant to feel this way. The experience was not pleasant.

OT
New York Area
1 review
Dined 5 days ago
Overall 5Food 5Service 5Ambience 5

Food was great.

MF
New York Area
25 reviews
Dined 6 days ago
Overall 5Food 5Service 5Ambience 5

It was amazing. Our waiter Walter was the best. He totally took care of our entire dining experience. He listened to our preferences and tailored everything to what we liked. It was great!! He’s the best!!

OT
London
1 review
Dined on 4 October 2019
Overall 3Food 3Service 3Ambience 4

Good food however the quality of food in the London branch is better

3
Charleston
81 reviews
Dined on 4 October 2019
Overall 5Food 5Service 5Ambience 5

Try to come to this restaurant every time I’m in town. Beautiful restaurant and tables are fairly well spaced. Service is excellent. The asparagus and avocado salad is so good, fresh and vibrant in color. Black cod is a good choice for an entree, delicate and flavorful.

OT
New York Area
1 review
Dined on 3 October 2019
Overall 5Food 5Service 5Ambience 5

Great !!! We have the omakase was awesome and good price / benefit

BS
Charlotte
1 review
Dined on 27 September 2019
Overall 5Food 5Service 5Ambience 5

Our waiter Fredy was awesome!!

m
New York Area
9 reviews
Dined on 25 September 2019
Overall 5Food 5Service 5Ambience 5

Wanderfull experience as usuall

AB
New York Area
7 reviews
Dined on 25 September 2019
Overall 5Food 5Service 5Ambience 5

As always, the food was fabulous! The shisito peppers and cod are a personal favorite and incredible. Prices are a little high, but amazing quality and pretty place that never lets you down. My go-to place for lunch in the neighborhood.

BE
New York Area
8 reviews
Dined on 23 September 2019
Overall 5Food 5Service 5Ambience 5

Celebration for an award

d
New York Area
1 review
Dined on 23 September 2019
Overall 3Food 4Service 1Ambience 5

Bad service

OT
Miami
1 review
Dined on 21 September 2019
Overall 5Food 5Service 5Ambience 5

The food was amazing, every dish was an adventure
The service was excellent, we felt so comfortable.
We are definitely will be back!!!
Highly recommended!!!

A
New York Area
16 reviews
Dined on 20 September 2019
Overall 5Food 5Service 5Ambience 5

Food and service were fantastic. Cod was ridiculous.

GS
New York Area
1 review
Dined on 19 September 2019
Overall 5Food 5Service 5Ambience 5

Love this restaurant great food and great service. Good place for work meeting , girls night or date night . 😍😍😍.

OT
New York Area
1 review
Dined on 19 September 2019
Overall 5Food 5Service 4Ambience 4

Everyone enjoyed the food and the service was fast and good

TS
Denver
9 reviews
Dined on 16 September 2019
Overall 5Food 5Service 5Ambience 5

Fantastic restaurant, really awesome.

OT
New York Area
2 reviews
Dined on 15 September 2019
Overall 5Food 5Service 5Ambience 5

One of the best tasting menus i had in a fine dining restaurant!!!

OT
New York Area
16 reviews
Dined on 14 September 2019
Overall 5Food 5Service 5Ambience 5

One of my favorite restaurants in NYC. service is always great and food is sooo yummy!

k
New York Area
42 reviews
Dined on 9 September 2019
Overall 5Food 5Service 5Ambience 5

Never a disappointment. A consistent dinner whenever we visit.

OT
New York Area
2 reviews
Dined on 8 September 2019
Overall 5Food 5Service 5Ambience 5

Un imprescindible en NYC!

Report
OT
New York Area
2 reviews
Dined on 8 September 2019
Overall 1Food 1Service 1Ambience 1

Appetizer took about 30 mins for a soup n main course’s where cold an they were steak

AM
1 review
Dined on 4 September 2019
Overall 2Food 5Service 1Ambience 4

I really disappointed from Zuma service. On a restaurant with a glamorous name I expected at least to a toothpick after we ordered the corn cob dish!
The server didn’t even asked us even once if everything is okay with the food, if we need something, we needed to shout a few times until a server paid attention to us when we wanted to order a dessert. But when we asked for the check they heated it right away.
Even in a “simple” restaurant they pay more attention to the costumers needs.
We left the restaurant with mixed feelings.

AB
New York Area
3 reviews
Dined on 2 September 2019
Overall 5Food 5Service 5Ambience 5

Incredible tasting menu but soooooooo much food! Thankfully someone was at home to eat the rest!
Presentation was absolutely amazing and quality of food beyond.

OT
Hong Kong
1 review
Dined on 1 September 2019
Overall 3Food 3Service 3Ambience 3

The prawn tempura had a taste of used oil, the prawn/cod dumplings were not so tasty.
The Zuma Miami was better, and our last time in Zuma NYC in 2017 better too.
Quality decreases.

OT
Washington DC
3 reviews
Dined on 30 August 2019
Overall 5Food 5Service 5Ambience 5

Great food & ambience! Loved Scott and his kind manner and excellent customer service.

OT
New York Area
23 reviews
Dined on 30 August 2019
Overall 5Food 5Service 4Ambience 4

Food is always fresh and supsrb sashimi. Great service

JP
New York Area
2 reviews
Dined on 28 August 2019
Overall 5Food 5Service 5Ambience 5

Zuma is amazing, always.

Report
OT
New York Area
1 review
Dined on 26 August 2019
Overall 1Food 4Service 1Ambience 4

Service was terrible. One hour before anyone approached our table to take our order. It was a Monday night and although tables were filled at 6pm there was no help and the food when finally ordered took even longer

CO
New York Area
2 reviews
Dined on 24 August 2019
Overall 4Food 5Service 5Ambience 5

Great place. Great food. Beautifully designed but designed for corporate expense accounts. Dinner for 2, 3 drinks and and about 8 or 9 various dishes we shared plus dessert. About $350 with tip and was looking for leftover pizza when I got home. The price was in line with the quality, service and atmosphere but I was still hungry. Would not go back if I was paying.

F
Miami
5 reviews
Dined on 23 August 2019
Overall 5Food 5Service 4Ambience 5

It was amazing...everything was perfect...zuma truly lived upto the hype .... loved the sushi and the chocolate cake dessert...lovely place and a must visit 😊❤️

E
Hamburg Area
12 reviews
Dined on 23 August 2019
Overall 5Food 5Service 4Ambience 5

Good atmosphere! Great food. Can definitely recommend this place!!!!

OT
New York Area
1 review
Dined on 22 August 2019
Overall 4Food 5Service 2Ambience 4

Excellent food - but had to call someone to get out waiter to come take out order. Once that was done service was good

N
New York Area
19 reviews
Dined on 21 August 2019
Overall 4Food 4Service 4Ambience 4

Always a nice lunch

OT
New York Area
11 reviews
Dined on 16 August 2019
Overall 5Food 5Service 4Ambience 4

Very good and tasty but à little beat expensive
Salmon terryaki and black cod incredible

OT
New York Area
23 reviews
Dined on 15 August 2019
Overall 3Food 3Service 3Ambience 4

This restaurant may have good food but I couldn’t eat it because they would not listen to my food instructions necessary for my health. Time and time again. Left hungry and a bit poorer

R
1 review
Dined on 14 August 2019
Overall 1Food 3Service 1Ambience 1

Service was appalling. Our waitress disappeared. Just left menus on the table with no explanation. Took our drinks order after we had to call her over a few times. Then we never saw her again. Asked someone else to bring us the check.

d
New York Area
200 reviews
Dined on 14 August 2019
Overall 3Food 3Service 3Ambience 5

Previous experience there was excellent, but this time service was slow and not very attentive, and portions quite small for even the Restaurant Week price. This used to be a favorite restaurant, but no longer, despite excellent decor and good food (but the food quality and quantity have gone down). Still, for its location, it's a find since there's not much else nearby.

GF
New York Area
85 reviews
Dined on 12 August 2019
Overall 5Food 5Service 5Ambience 5

We are regulars here, and it's always our favorite. Great sushi, but also amazing non-sushi dishes. There is literally something for everyone that will truly impress the most discriminating foodie.

OT
Maastricht
2 reviews
Dined on 11 August 2019
Overall 5Food 5Service 5Ambience 5

Great food ! Fantastic service

1
2
3
28