Zuma Japanese Restaurant - NY
Serving dishes designed to share and inspired by the informal dining style of izakaya; the three kitchens present authentic yet alluring options, with bold flavors and simple presentation, highlighting quality ingredients.
261 Madison Avenue 10016
Food was great - when it arrived. Service was slow to start off with - took about 30 mins to be able to order a beer. Luckily was catching up with friends we hadn't seen for ages, so didn't result in us leaving. They also managed to deliver a complimentary plate of sushi from the chef - which we initially thought was a VERY nice apology for the slow service, and then they realised they'd made a mistake and took it away again - just doubly embarrassing. Food when it came was great - but overall for the price you pay, service should be excellent - especially given the number of staff standing around chatting.
We finished eating and the waiter brought us the bill without asking and also without asking if we wanted dessert or something else to drink. It is very unpleasant to feel this way. The experience was not pleasant.
Food was great.
It was amazing. Our waiter Walter was the best. He totally took care of our entire dining experience. He listened to our preferences and tailored everything to what we liked. It was great!! He’s the best!!
Good food however the quality of food in the London branch is better
Try to come to this restaurant every time I’m in town. Beautiful restaurant and tables are fairly well spaced. Service is excellent. The asparagus and avocado salad is so good, fresh and vibrant in color. Black cod is a good choice for an entree, delicate and flavorful.
Great !!! We have the omakase was awesome and good price / benefit
Our waiter Fredy was awesome!!
Wanderfull experience as usuall
As always, the food was fabulous! The shisito peppers and cod are a personal favorite and incredible. Prices are a little high, but amazing quality and pretty place that never lets you down. My go-to place for lunch in the neighborhood.
Celebration for an award
The food was amazing, every dish was an adventure
The service was excellent, we felt so comfortable.
We are definitely will be back!!!
Food and service were fantastic. Cod was ridiculous.
Love this restaurant great food and great service. Good place for work meeting , girls night or date night . 😍😍😍.
Everyone enjoyed the food and the service was fast and good
Fantastic restaurant, really awesome.
One of the best tasting menus i had in a fine dining restaurant!!!
One of my favorite restaurants in NYC. service is always great and food is sooo yummy!
Never a disappointment. A consistent dinner whenever we visit.
Un imprescindible en NYC!
Appetizer took about 30 mins for a soup n main course’s where cold an they were steak
I really disappointed from Zuma service. On a restaurant with a glamorous name I expected at least to a toothpick after we ordered the corn cob dish!
The server didn’t even asked us even once if everything is okay with the food, if we need something, we needed to shout a few times until a server paid attention to us when we wanted to order a dessert. But when we asked for the check they heated it right away.
Even in a “simple” restaurant they pay more attention to the costumers needs.
We left the restaurant with mixed feelings.
Incredible tasting menu but soooooooo much food! Thankfully someone was at home to eat the rest!
Presentation was absolutely amazing and quality of food beyond.
The prawn tempura had a taste of used oil, the prawn/cod dumplings were not so tasty.
The Zuma Miami was better, and our last time in Zuma NYC in 2017 better too.
Great food & ambience! Loved Scott and his kind manner and excellent customer service.
Food is always fresh and supsrb sashimi. Great service
Zuma is amazing, always.
Service was terrible. One hour before anyone approached our table to take our order. It was a Monday night and although tables were filled at 6pm there was no help and the food when finally ordered took even longer
Great place. Great food. Beautifully designed but designed for corporate expense accounts. Dinner for 2, 3 drinks and and about 8 or 9 various dishes we shared plus dessert. About $350 with tip and was looking for leftover pizza when I got home. The price was in line with the quality, service and atmosphere but I was still hungry. Would not go back if I was paying.
It was amazing...everything was perfect...zuma truly lived upto the hype .... loved the sushi and the chocolate cake dessert...lovely place and a must visit 😊❤️
Good atmosphere! Great food. Can definitely recommend this place!!!!
Excellent food - but had to call someone to get out waiter to come take out order. Once that was done service was good
Always a nice lunch
Very good and tasty but à little beat expensive
Salmon terryaki and black cod incredible
This restaurant may have good food but I couldn’t eat it because they would not listen to my food instructions necessary for my health. Time and time again. Left hungry and a bit poorer
Service was appalling. Our waitress disappeared. Just left menus on the table with no explanation. Took our drinks order after we had to call her over a few times. Then we never saw her again. Asked someone else to bring us the check.
Previous experience there was excellent, but this time service was slow and not very attentive, and portions quite small for even the Restaurant Week price. This used to be a favorite restaurant, but no longer, despite excellent decor and good food (but the food quality and quantity have gone down). Still, for its location, it's a find since there's not much else nearby.
We are regulars here, and it's always our favorite. Great sushi, but also amazing non-sushi dishes. There is literally something for everyone that will truly impress the most discriminating foodie.
Great food ! Fantastic service