Washington Prime

Great service, great food and will be back soon!

Been here before. One of the best steaks I’ve had. Bacon is really good. Bright space. Pleasant. Very good service.

Excellent service, excellent food.

Great job, music was a bit too loud as we were focused on the conversation at the table.

Host was great, very attentive, showed us to the bar where are friends were having a drink before we were seated. Although the bar menu for mixed drinks looked very good, we decided not to order a cocktail as my sister who had arrived before us ordered a cocktail and she was not happy with it at all. Sent it back once but it wasn’t any better the second time. So we ordered glasses of wine and were told by the bartender that the choice for white was a CA Hess or a New Zealand, very limited but we ordered two glasses of the CA white. When we were seated it turns out that the selection of wine by the glass was much more extensive, which was annoying to discover after the fact. This is an upscale busy restaurant but the bar service was definitely disappointing. They should work on improving that part of the restaurant. The booth we were seated was wonderful and the service was excellent. We ordered a combination of fish, beef and lamb, all selections were excellent as well as the deviled eggs, calamari and wedge salad. We split an ice cream cookie for dessert, very yummy. We will return but hope the bar improves.

This was my second time going to Washington Prime - my first experience was great - this Saturday night, however, was a different story - our reservations were for 6:30pm and it looked like everyone was seated at the same time. My girlfriends and I were seated in the middle of the room with waiters and bus people flying about with a party of 12 people right next to us - too cramped. Also, we literally had to wait 20 minutes for someone to take our drink order - I had to flag down the bus person to find our waiter. Not good, especially when patrons are paying the prices that Washington Prime charges. Everything was fine until dessert, when we ordered the creme brulee and the flourless chocolate cake - the creme brulee came, but not the cake which was delivered about 20 minutes later and we returned it. I don't know if the restaurant was just short-staffed that night or what the story was, but I'm not sure I would highly recommend it to anyone at this point. The food was fantastic but the service was terrible.

If you don’t mind spending big bucks for a high quality steak go to Washington Prime. Every thing from apps, bottle of wine, steaks, to dessert was top notch. We will be back for the next special occasion!!

Always living up to the standard of one of the best in the United States everytime

Good food. Good service but wish that the bartender is a little flexible; He couldn't give me a better martini. I wanted a sweet martini vs just plain.

We had a wonderful meal with incredible service. The team was very accommodating to all of our requests. One of best steaks in the Tri-state region!

So...the food as always was wonderful. My husband and I particularly love the oyster apps. We invited friends this past Friday, they were excited based on our description. It was a total fail! Our waiter was not up to par for a restaurant charging those prices. We ordered a bottle of red for the table, he brought it, HOT! He said all the wine was the same temperature and walked away. We called the manager and asked for the wine to be put on ice - you ask why? Because they had lost the key to the wine closet and didn't have any other bottle to offer. Speaking of offering, the waiter took the wine to cool and disappeared for 15 minutes - no offer for a comp drink or any drink at all. Two of us received our meal about 5 minutes before the other two. And last but not least, he forgot to place the order for one of the desserts. The manager did buy our dessert. Totally disappointed......

Birthday was exceptional here

We were promptly seated despite arriving early. Our order was taken quickly and efficiently and the waitress was patient with our lengthy wine selection.

Service was excellent. Food, for the price, was average at best. There are better Steak houses in the area.
lump crab meat cocktail was too chilled, (right out of the fridge), the medium rare steak was cold and under-cooked in the center although the beef itself was good, wife's filet was under-sized, etc. It was a shame as ambiance, the room itself and the service were all of value. The kitchen needs to improve.

I’ve been to Washington Prime a few times with my boyfriend. In previous experiences we’ve had better food

The four of us split a porterhouse and tomahawk steak. Excellent preparation.
Everyone agreed best steaks we have had in a long time. Going back soon

Washington Prime is the quintessential steakhouse for any occasion! We were greeted by Richard Nistico who brought us to an extremely comfortable booth and continued to check on us throughout the evening to ensure that everything was exceeding our expectations. The steaks, sides, drinks and desserts were all phenomenal. The service was top notch. Highly recommended. We’ve been there a few times before and will most certainly return!

Nice place to grab lunch with friends in South Norwalk, no complaints.

Excellent place
Awesome food
Greatest staff
Keep coming back

Great in every way.
Jennifer was our waitress,she was fantastic. She knew her stuff. From the food to the wines and desserts.
She was funny,sarcastic and just the best.
My friends and I loved everything about the restaurant. We used Togo to throne in Georgetown. We were so pleased to find this one. We will be back.

Wow - we expected it to be expensive BUT a $48 steak had better be amazing.... and our steaks were forgettable. The sides, wine and service were good. However, no plan to go back.

This was our wedding anniversary, I’ve noted that in my reservation. The note was ignored first of all completely. The waiter couldn’t take my drink order right coming back 3 times to take my order and still bringing me something I didn’t order. He switched with another waiter shortly after that. Reservation was at 9:15 pm and everything from service to food felt rushed, as if they couldn’t get us out of there fast enough.I chose this restaurant because I expected certain level of service and food quality, neither of which was delivered. I will not be returning nor can I recommend this restaurant based on my experience. This was not how I was hoping to end our otherwise special day.

We were very turned off after being approached by street beggars asking for money
I gave them my steak. Wish it was a safer invocation

This is my second time going to Prime and I loved it. From walking into the door to our waitress. The food was great. Its definitely one of the hotspots in SoNo. We shared the Burrata + beets salad. I had the passion fruit margarita and we both had the filet mignon as our entree. And for dessert, the key lime pie. Delicious!!!!!!!

Barely better than Fast food quality food at pricey, pretty venue. But for the salmon main dish portions were small and oversalted.

Pretty good spot overall. I think the praise for their steaks is a bit overrated. Atmosphere could feel more like a classic steakhouse

Washington Prime is always on point for us. This go-round it was a bit slow (service for food and drink) and quieter than normal. The steak, which is always spot on, was also overdone, but they fired up another one for us and it was taken care of. Not the usual A+ we're used to, but we'll be back!

Unbelievable service
Food outstanding
Great location with easy parking in lot across street of on street
Maitre D’ came to table to introduce himself
Waiters were totally on top of their game..friendly, watchful but never over bearing ..5 starts for them for sure
Will definitely come back
Highly recommend

The food was very good and the service was better than expected but our waiter made the evening great by surprising my daughter with a “small” candle in her dessert that turned out to be a giant firecracker. Very funny.

Great food. It just way too long. Our service was impeccable. Did I mention it took forever...

By far one of the best restaurants in CT. Second time there...lobster is a bomb, steak super tender and tasty...bacon strip the best I’ve ever had...strongly recommend it!

We came for Father’s Day brunch. When I made the reservation they did not have a special brunch menu available so I was thinking it would be the menu. Before we left I checked the website and saw they had a special buffet which was no big deal I thought we could try it.
After our experience today I would never come back for the brunch. It was 50 bucks for buffet and one Bloody Mary or mimosa. Not worth the money at all. The buffet was nothing special and the buffet pans were so high I could barley see what was in them. The website said omelette station I didn’t see any station. It said salad bar and there was one salad. There were no waffles, danish or pastries, as advertised on the website. The dessert station had a bunch of mini desserts with no utensils so my fingers were sticky from picking them up.
The atmosphere of the restaurant was great and service was good as well.
I will return for happy hour or pretty much any event other than the brunch since I have heard good things about the restaurant and want to give it another try.
Also a heads up it says paved lot on this app for parking but the lot is very small so we had to park in a garage. Street parking is available but is limited.

What a fabulous meal!!! Loved everything about this meal.

Good happy hour!

A love!y restaurant near the water, with great food, friendly staff and nice ambiance.. Would definitely go back next time in town....

Great food, good service, much too noisy!

Had a family brunch out for my wife's birthday. Food was delicious though first plate to last took a few minutes. Reviews went from good to outstanding.

Fine neighborhood stalwart - consistent and top notch

Delicious food but a bit pricey. Good for a special occasion.

First time. Norwalk favorite. Impressed. Good food, good service and trendy vibe. Had Tuna. Perfectly prepared. Definitely on the list.