- Surfaces sanitised between seatings
- Common areas deep cleaned daily
- Digital, disposable or sanitised menu provided
- Limited number of seated diners
- Distancing maintained in common areas
- Extra space between tables
- Waiting staff wear masks
- Diners must wear masks unless eating or drinking
- Sick staff prohibited in the workplace
Featured special offers
Thanksgiving Dinner Special Menus & Offers
Let our family cater or dine in for thanksgiving this year
New Year's Eve Special Menus & Offers
Dine with us for New Year’s Eve and a get a complementary bottle of champagne.
Christmas Eve Special Menus & Offers
Join us for our Christmas party 10 to 2pm free appetizers ,following by diner reservation
our server Brin was excellent and right on top of her game.
Service was excellent as was the food
Had another fabulous dinner at Villa on Friday night. I am very impressed with how on top of their game they are with keeping things sanitized at the Villa. Plastic shields separate the dining tables and the seats at the bar. A container of sanitizer was at our seats at the bar. As soon as I was finished with my menu, the bartender sanitized it. Very impressive.
Great food, great value!
I had the Chicken Marsala and the pork sausage stuffed portabella mushroom was great, the Malbec wine was delish! Just could have done without the appetizer, nothing wrong! My eyes were bigger than my stomach, I did leave stuffed and I am glad I tried it anyway!
I will come back for another visit!
Thanks for your service!
The food and service are usually exceptional - This visit, not so much! Also, the napkin that my silverware was in looked as though it was not cleaned from the previous customer!!! Very disappointed in this visit on date nite.
Carlos was our server and he was exceptional. He remembered what we drank from the prior time we were at Villa which was about 10 days prior. Food was delicious.
Waiter was fantastic. Huge portions for the cost. Crock of soup with meal and not just a cup!
Always a pleasure to have dinner at Villa Napoletana. We enjoyed a great mean, had great service, and were not rushed. Hope to be back soon.
Fall seasons best all seasons spectacular
Food was excellent and service was fantastic. Not sure how busy it is later at brunch but we were there in the morning
Service was excellent! Food was
Everything was good. Outside dining was good. No complaints. Service was also good.
Amazing food and drinks. Loved the atmosphere. Will definitely return.
We had a awesome date night. The food was very good like always! Our waiter Camryn was very informative. It was a little cold but we still had a very nice night. Oh and our drinks were REAL GOOD!
The appetizer took over a half hour to be served. It was a caprese salad. I ordered zuppa di mussels with red sauce and was served it in white sauce. My husband ordered swordfish, the presentation was awful and it was the smallest piece I have ever seen.
Good food, waitstaff was very nice, wide choice of food
First time visiting. Fresh seafood and plenty of it. Good service. Are outside and it was a little noisy. Would definitely go back and try something different. Menu looked great
Food is always good here and a lot of specials that night.
Our server Carlos was great. He was attentive and very friendly. The food was good as always. I hate the Covid restrictions and I’m ready for normalcy but not their fault. Loved the Grand Marnier shrimp.
Had a wonderful meal, our waitress. Was very attentive and patient with us, the only thing needed is a kids menu
Excellent food and service.
Great food, and drinks!
Friendly, attentive staff, excellent food and drinks.
We ate outside on the patio. Food was delicious as always !
Five of us all had something different and all of it was excellent. The service and attention were also The food was
My swordfish was well prepared and tasty. Service was good and the patio was very nice. All the employees were very attentive and friendly. My first time, but will definitely return.
Location and frontage may be a little misleading to what you will receive inside. The inside is quaint, not crowded, nice bar and bar area (once useable), and food is excellent with a wide variety of choices.
We have not been here in a long time, but had an occasion to celebrate so we decided to see how they are running currently. I was very pleased with the food and service as always.
I had a reservation and they called and abruptly cancelled my reservation an hour and fifteen minutes before my scheduled arrival.
Nice way to do business , thank you
The food was awesome, portions were the right size n to top it all, we had a great waiter. 👌
The food was well prepared and the three of us will return when the COVID restrictions are lifted and the restaurant is fully staffed. The diversification of the menu and quality of the food is exceptional for the Western Mass area.
Great Sunday brunch!!!
Great place, good food. We had the Apatizer artichoke francais (B-). My Son ordered the Penne ala Vodka, A++ it waa served as is, he wished he had asked for a bit more spice yet I thought it tasted fantastic. My wife has the Chicken Francais (B+). I ordered fish, it was fresh and spiced perfectly. Tge service here was at times overwhelming, usually not a bad thibg yet out waitress was seasoned" yet did not allow for a tasting when pooring the bottle of wine we ordered and she a bit abrupt.....understaffed would be the word of the night, as she had a shadow in training all night and the only other people we saw in the painted wall dining room was 2 water servers...who seemed preoccupied in only filling water glasses....better training needed here...with the younger staff. In all, great first time experience, and whenever this Covid 19!goes by we will be back1!!!!
Delicious food & attentive service. Enjoyed the atmosphere and the guitarist.
Great entertainment, friendly and professional staff
Little gem tucked away! Food is delicious. Service spot on. We went for a 6:00 reservation on a Saturday. We brought another couple who had not been before and they loved it! My only regret was the musician playing that night did not make it into our dinning area, so we did not get to see him perform, after over 2 hours of being there. When we were there on a previous Saturday around the same time frame, the performer was actively in our area and it was great fun!
We loved the relaxed feeling of this place. The service was excellent and the waitress was very helpful.
The food was prepared well and was served in a timely manner. We definitely will be back.
Delicious food, great atmosphere, excellent service. We ate dinner and had drinks at the bar and really enjoyed the live music. Highly recommended!
Villa Napoletana offers takeaway which you can order by calling the restaurant at (413) 732-9300.
Villa Napoletana is rated 4.4 stars by 362 OpenTable diners.
Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.