This includes info about cleaning, sanitising, social distancing, and usage of personal protective equipment. Learn More.
- Surfaces sanitised between seatings
- Common areas deep cleaned daily
- Digital, disposable or sanitised menu provided
- Limited number of seated diners
- Distancing maintained in common areas
- Extra space between tables
- Sick staff prohibited in the workplace
- Waiting staff wear masks
- Diners must wear masks unless eating or drinking
Grilled 14oz. steak with rosemary mushroom demiglaze
Fresh Calamari dipped in our own batter, fried golden brown and served with lemon & marinara sauce
Grilled Veal Chop
14oz Veal chop grilled to perfection and topped with a port wine mushroom reduction - Excellent!
The food and service are usually exceptional - This visit, not so much! Also, the napkin that my silverware was in looked as though it was not cleaned from the previous customer!!! Very disappointed in this visit on date nite.
Carlos was our server and he was exceptional. He remembered what we drank from the prior time we were at Villa which was about 10 days prior. Food was delicious.
Waiter was fantastic. Huge portions for the cost. Crock of soup with meal and not just a cup!
Always a pleasure to have dinner at Villa Napoletana. We enjoyed a great mean, had great service, and were not rushed. Hope to be back soon.
Fall seasons best all seasons spectacular
Food was excellent and service was fantastic. Not sure how busy it is later at brunch but we were there in the morning
Service was excellent! Food was
Everything was good. Outside dining was good. No complaints. Service was also good.
Amazing food and drinks. Loved the atmosphere. Will definitely return.
We had a awesome date night. The food was very good like always! Our waiter Camryn was very informative. It was a little cold but we still had a very nice night. Oh and our drinks were REAL GOOD!
The appetizer took over a half hour to be served. It was a caprese salad. I ordered zuppa di mussels with red sauce and was served it in white sauce. My husband ordered swordfish, the presentation was awful and it was the smallest piece I have ever seen.
Good food, waitstaff was very nice, wide choice of food
First time visiting. Fresh seafood and plenty of it. Good service. Are outside and it was a little noisy. Would definitely go back and try something different. Menu looked great
Food is always good here and a lot of specials that night.
Our server Carlos was great. He was attentive and very friendly. The food was good as always. I hate the Covid restrictions and I’m ready for normalcy but not their fault. Loved the Grand Marnier shrimp.
Had a wonderful meal, our waitress. Was very attentive and patient with us, the only thing needed is a kids menu
Excellent food and service.
Great food, and drinks!
Friendly, attentive staff, excellent food and drinks.
We ate outside on the patio. Food was delicious as always !
Five of us all had something different and all of it was excellent. The service and attention were also The food was
My swordfish was well prepared and tasty. Service was good and the patio was very nice. All the employees were very attentive and friendly. My first time, but will definitely return.
Location and frontage may be a little misleading to what you will receive inside. The inside is quaint, not crowded, nice bar and bar area (once useable), and food is excellent with a wide variety of choices.
We have not been here in a long time, but had an occasion to celebrate so we decided to see how they are running currently. I was very pleased with the food and service as always.
I had a reservation and they called and abruptly cancelled my reservation an hour and fifteen minutes before my scheduled arrival.
Nice way to do business , thank you
The food was awesome, portions were the right size n to top it all, we had a great waiter. 👌
The food was well prepared and the three of us will return when the COVID restrictions are lifted and the restaurant is fully staffed. The diversification of the menu and quality of the food is exceptional for the Western Mass area.
Great Sunday brunch!!!
Great place, good food. We had the Apatizer artichoke francais (B-). My Son ordered the Penne ala Vodka, A++ it waa served as is, he wished he had asked for a bit more spice yet I thought it tasted fantastic. My wife has the Chicken Francais (B+). I ordered fish, it was fresh and spiced perfectly. Tge service here was at times overwhelming, usually not a bad thibg yet out waitress was seasoned" yet did not allow for a tasting when pooring the bottle of wine we ordered and she a bit abrupt.....understaffed would be the word of the night, as she had a shadow in training all night and the only other people we saw in the painted wall dining room was 2 water servers...who seemed preoccupied in only filling water glasses....better training needed here...with the younger staff. In all, great first time experience, and whenever this Covid 19!goes by we will be back1!!!!
Delicious food & attentive service. Enjoyed the atmosphere and the guitarist.
Great entertainment, friendly and professional staff
Little gem tucked away! Food is delicious. Service spot on. We went for a 6:00 reservation on a Saturday. We brought another couple who had not been before and they loved it! My only regret was the musician playing that night did not make it into our dinning area, so we did not get to see him perform, after over 2 hours of being there. When we were there on a previous Saturday around the same time frame, the performer was actively in our area and it was great fun!
We loved the relaxed feeling of this place. The service was excellent and the waitress was very helpful.
The food was prepared well and was served in a timely manner. We definitely will be back.
Delicious food, great atmosphere, excellent service. We ate dinner and had drinks at the bar and really enjoyed the live music. Highly recommended!
It took almost 2 hours to get our food. We were told there were two big parties holding up everyone else’s food. A lot of unhappy people dining there that evening. Plus the noise level was too much. Cannot have someone yelling on a microphone in such a small space. Stick to soft music
The restaurant wasn’t overly crowded so it was pretty quiet in the main dining room. The food was excellent as always, the staff is very warm and welcoming. We will be repeat visitors without question. Would highly recommend anyone who loves brunch check this place out. The only thing that could make it better is if they add pancakes and French toast to the menu! We will be trying it out for dinner next!
This was our second visit. We came back because the food and service were wonderful the first time. Although it was a very busy Saturday night we were promptly seated. It was clear there was no quiet corner, although we got the best one because we asked. Pasta took us three meals to finish, still delicious on the third day. Reservations needed on weekends and later in the week.
Great service, food and entertainment (Joe Cariglia)!
Villa Napoletana offers takeaway which you can order by calling the restaurant at (413) 732-9300.
Villa Napoletana is rated 4.4 stars by 358 OpenTable diners.
Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.