Uncle Julio's - Sandy Springs

4
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378 reviews
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$30 and under
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Mexican

Top tags:

Casual
Fun
Uncle Julio’s is a Mexican from scratch kitchen serving only the freshest ingredients. Specialties include: chicken & steak fajitas, and bacon wrapped shrimp. Other favorites include: honey chipotle chicken & bacon fajitas, costillas, and carne asada.

Uncle Julio’s menu also includes Tex-Mex classics such as tacos, enchiladas & tamales all with a selection of sauces made daily. Insider tip: order the tableside guacamole. It’s prepared for you at your table; if you like it spicy kick it up a notch with fresh chopped jalapenos.

Uncle Julio’s has a vast drink selection. Try our fresh margarita of the day, made to order with fresh fruit. If you prefer a frozen drink then the Swirl is definitely the perfect choice. The Swirl is frozen sangria & frozen margarita layered together dating back to 1987.

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What 378 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.0based on recent ratings
4.1
Food
3.9
Service
3.9
Ambience
3.7
Value
Noise · Moderate
71% of people would recommend it to a friend
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PriscillaT
1 review
Dined on 10 March 2020
Overall5Food5Service5Ambience5

Everything was great.. food, server, ambiance.. however we were there for a lunch meeting and it was extremely noisy and made it very hard to carry on a conversation. I am sure it is a very fun place in the evenings and weekends.

TF
TrinaF
Atlanta
2 reviews
Dined on 8 March 2020
Overall5Food5Service5Ambience5

The food is phenomenal. Best steak fajita ever and the table side guac is to die for.

JH
vipJamesH
Atlanta
6 reviews
Dined on 6 March 2020
Overall2Food3Service1Ambience3

Issue has been the service. Inattentive and slow. The employees don't seem to "care" about providing a quality experience to their customers. We had steak fajitas which were good, but came out with no tortillas, trying to flag someone down to get them was difficult as no one was on the floor. Will come back eventually I guess, but there are a bunch of other Mexican restaurants in the area that are better. Definitely not our normal "go to" for Mexican.

Uncle Julio's - Sandy Springs
Responded on 11 March 2020

Hello JamesH, Thank you for providing this feedback and we apologize to hear that your service did not reflect the high standards we strive to provide. Your review has been forwarded to our team who will ensure that the service standards are met. We hope to serve you again in the future for an outstanding experience. Sincerely, Uncle Julio's

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OT
OpenTable Diner
Atlanta
7 reviews
Dined on 29 February 2020
Overall2Food3Service3Ambience4

1. The hostess was not friendly
2. Tablecloth was dirty at our table
3. Table side guacamole - person did not bother to ask how we wanted our guacamole seasoned
4. When boxing up the food we didn’t eat, our waitress didn’t offer us any chips or salsa

I’ve eaten at this locations many other times and never had any problems before.

Note: I originally used Open Table for our reservation and redeemed points; what was interesting was that no one at the restaurant knew how Open Table points worked - so I had to call Open Table and ask for the points to be restored back to my account.

OT
OpenTable Diner
Atlanta
4 reviews
Dined on 22 February 2020
Overall2Food2Service1Ambience3

My wife's birthday was on 2/22, and she wanted to try Uncle Julio's in Sandy Springs. The location was nice, but the service was poor. The food was ok; Mexican food is the same everywhere you go. Our waitress was a young girl and young people do not understand the value of good customer service. She forgot drinks that we asked for and seemed to have a bad attitude when we ask for refills. I personally will not go back.

Uncle Julio's - Sandy Springs
Responded on 26 February 2020

Hello, We apologize to hear about your experience as this is not the service standards expected. Our team appreciates the opportunity to improve with the feedback you have provided, your review has been sent to the appropriate teams to further address and correct. We do hope for the chance to serve you again in the future for a much-improved outcome. Thank you, Uncle Julio's

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AT
ATLFoodie
Atlanta
1 review
Dined on 22 February 2020
Overall5Food5Service5Ambience5

One of my favorite places to eat. Fresh ingredients, creative menu options.

OT
OpenTable Diner
Orlando
1 review
Dined on 14 February 2020
Overall1Food1Service1Ambience2

I have never written a bad review on any establishment. We have been patrons of this Uncle Julio's location for quite some time, and I will not be going back after our experience the other night. From beginning to end, it was atrocious.We arrived with a reservation, and after waiting a while, we asked how much longer it would be to be seated.We were told "a few more minutes". After this had happened two other times while we waited an hour, the head hostess said "Your reservation must have fallen out of our system." With no apology AT ALL, we were then seated upstairs. It took quite some time to get our drinks. When we ordered our meal, I asked for the steak fajitas..without the peppers.The waitress said that they cook the vegetables earlier in the day with peppers, and that my request was not able to be honored. PRE-COOKING any food like this at a restaurant should be concerning. It took several times of asking for our drinks to be re-filled. When our order came, my son's was incorrect, and they were not apologetic or polite when we asked for it to be corrected. My steak fajitas arrived to the table not sizzling...just warm..and they did not bring tortillas with it. After waiting on the tortillas to arrive for 10 minutes, my food was cold by the time they arrived. The portion was very skimpy. 5 or 6 pieces of meat...and that was it. The vegetables could have fit in one spoon. The manager brought my son's re-done meal to the table and said "So sorry. Here you go." After requesting the check...and waiting 15 minutes, ANOTHER server saw us and asked if we needed anything. We said we had been waiting for 15 minutes for the check and would like to pay. I don't know what he told our waitress, but I saw him walk up to her and say something to her. Within a few minutes, she came to the table....plopped the check on the table, and did not even say thank you.I paid and left. Our opinion of our experience there was not a positive one. We won't be going back.

Uncle Julio's - Sandy Springs
Responded on 18 February 2020

Hello, Thank you for your business. We are so sorry you had to wait and completely understand your frustrations. We greatly appreciate you sharing this input. We are constantly working to improve, and this information is extremely helpful. Your concerns are being addressed. Please accept our sincere apology for your dissatisfaction. We hope you will return to Uncle Julio’s soon for an improved experience. Thank you, Uncle Julio’s

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CP
CaigePhoenix
1 review
Dined on 9 February 2020
Overall5Food5Service5Ambience5

I have been wanting to try Uncle Julio's since I moved to GA 4 years ago. My family and I love Mexican food and I decided to take my son for his 18th birthday for brunch. Everything was superb from start to finish! We will absolutely be back.....

NS
vipNeilS
New York Area
34 reviews
Dined on 27 January 2020
Overall5Food4Service2Ambience2

Gave staff dietary restrictions. Figured out halfway through they had ignored and didn’t tell me about ingredients I asked about

HT
HadlieT
1 review
Dined on 19 January 2020
Overall1Food1Service1Ambience1

This was the worst experience there ever was. We had a reservation at 6:30, and we got seated right away. It then took 15 minutes for someone to bring us chips and salsa or ask us for our drink order. We ordered our food at the same time we ordered our drinks. We waited a whole hour and did not have our food. Our waitress Ashley stated that there was a major backup in the kitchen and our food would be out soon. About 5 minutes later the kitchen manager came out and said that she was sorry our food was over 15 min, and we had to inform her that we ordered over an hour ago, this was now 8pm. She then said that the food would be ready in 5 min. We waited another 30 min before another waiter came over to our table and asked if everything was okay. We were here for my birthday and we expressed how we still have not received our food, and we would like to speak to a manager. He then told us that our waitress Ashley was the manager. As we waited for her to come out there was a ton of food coming from the kitchen going to other tables that had arrived way after us. We finally told her to just cancel our meal, and just bring us the chocolate pinata so I could celebrate my birthday. This took another 15-20 min for this to come out. The waiter came back to our table to take down our phone number so the general manager could call us the following day. We ate this and were getting ready to leave and asked the same waiter that had come to our table before if we were good or not. He asked if we had paid for anything and we said no, and he said good walk out. We finally saw Ashley come out from the kitchen and we asked her and she said we were good to go. It has been two days and the general manager still has yet to contact us. This was the worst experience ever.

Uncle Julio's - Sandy Springs
Responded on 22 January 2020

Hello HadlieT, Thank you for providing this feedback and we apologize to hear that your service did not reflect the high standards we strive to provide. Your review has been forwarded to our team who and will ensure that the service standards are met. We hope to serve you again in the future for an outstanding experience. Sincerely, Uncle Julio's

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OT
OpenTable Diner
Atlanta
2 reviews
Dined on 17 January 2020
Overall5Food4Service5Ambience4

Friend’s birthday!

R
Rene
1 review
Dined on 30 December 2019
Overall3Food4Service2Ambience5

I would recommend Uncle Julio's but the waitress was horrible. She did not check to see if we needed our glass filled or if we needed anything else. She did refill the chips and sauce but just wasn't a pleasant person. I would have given her a 20% tip but gave 10% because of poor service. She did not explain any of the dishes we choose. For example, the red rice was dry but did not no wecoukd have chose the lime rice. I was looking forward to coming to the restaurant with my four friends, one who was from Florida. This was our first time. We were not happy. Also, we were disappointed that many on the entrees on the website were not offered. I heard wonderful reviews about the Uncle Julio's in Duluth. I will try this one and recommend.

Uncle Julio's - Sandy Springs
Responded on 2 January 2020

Hello Rene, Thank you for providing this feedback and we apologize to hear that your service did not reflect the high standards we strive to provide. Your review has been forwarded to our team who and will ensure that the service standards are met. We hope to serve you again in the future for an outstanding experience. Sincerely, Uncle Julio's

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D
vipDisappointed
Atlanta
1 review
Dined on 29 December 2019
Overall3Food3Service3Ambience4

Service was slow. Waiter forgot a lot of things. Went on a Sunday at 6:30 and wasn’t super busy. Food was okay

Uncle Julio's - Sandy Springs
Responded on 31 December 2019

Hello, Thank you for your review and we apologize to hear that we missed the mark on providing you with exceptional service during your recent visit. We thank you for providing this feedback and have forwarded this to our teams to address. We look forward to the opportunity to serve you again for a 5-star experience in the future. Thank you, Uncle Julio's

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OT
OpenTable Diner
Atlanta
2 reviews
Dined on 7 December 2019
Overall3Food4Service1Ambience3

1st time in and service was horribly slow...our server was reprimanded for doing our tableside guacamole. I guess the regular guac person was on break. Instead of having us wait he served us himself. Eventually we got all courses at once..drinks, water, appetizers, main course...but mostly had to ASK for EVERYTHING. Not enough space to detail how wrong this night went. Only redemption is food was that I had great company and the food was good.

Uncle Julio's - Sandy Springs
Responded on 9 December 2019

Hello, Thank you for your review and we apologize to hear that we missed the mark on providing you with exceptional service during your recent visit. We thank you for providing this feedback and have forwarded this to our teams to address. We look forward to the opportunity to serve you again for a 5-star experience in the future. Thank you, Uncle Julio's

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KM
KristenM
Atlanta
4 reviews
Dined on 27 November 2019
Overall5Food5Service1Ambience5

Great place ! Great food ! Horrible service since it opened !

s
vipsteve
Atlanta
62 reviews
Dined on 25 November 2019
Overall5Food5Service5Ambience4

Other than noise level it was very good experience... food portions could be a little more generous for money paid

D
Diamond
New York Area
1 review
Dined on 16 November 2019
Overall5Food5Service5Ambience5

Food amazing ! Everything fresh !!
Brandon our server was awesome! Our guacamole specialist Jona was fun and friendly he made the best guacamole ever!!
Love this place .. I had the chicken and steak fajita .. meat was tender and flavorful .
Can’t wait to go back!

TW
TondraW
1 review
Dined on 26 October 2019
Overall2Food2Service2Ambience4

The food & service at this location was horrible. The waitress kept forgetting to check on us. We had to flag her down several times. The quality of the food was not as everyone states it is. The guacamole was not grind to a nice smooth texture, it was lumpy with no taste (bland). The entrees were not goo either. Had to wait forever for tortillas shells while food was getting cold.

C
vipChris
Atlanta
139 reviews
Dined on 23 October 2019
Overall3Food4Service1Ambience2

Service terrible as usual. Food came out in waves, there were only three of us. Food quality pretty good, expensive.

JC
JulianC
1 review
Dined on 11 October 2019
Overall1Food1Service3Ambience3

Food was not fresh. Everything was heated and brought way to quick for any care in cooking. Obvious it was not prepared per order. Will not return.

Uncle Julio's - Sandy Springs
Responded on 14 October 2019

Hello JulianC, Thank you for providing feedback on your recent visit and we apologize that your overall experience did not exceed expectations. Your review has been sent to our team who will further address and ensure all dishes are made to our high-quality standards. We look forward to serving you again in the future for an improved 5-star experience. Sincerely, Uncle Julio's

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HB
HarryB
Atlanta
34 reviews
Dined on 11 October 2019
Overall4Food4Service5Ambience4

There were 5 of us for lunch at UJs. None of us had ever been there before. We had a very enjoyable lunch. We especially liked the table side guacamole. It was delicious. Food was very good and the service was excellent. It is a little pricey but not too bad. We would certainly return.

WB
vipWilB
Atlanta
5 reviews
Dined on 11 September 2019
Overall4Food4Service3Ambience2

We were seated near the kitchen and so hot and loud we could not enjoy our meal.

Uncle Julio's - Sandy Springs
Responded on 20 September 2019

Hello WilB, Thank you for your business. We regret you didn't enjoy the seating arrangement. We greatly appreciate you sharing this input. We are constantly working to improve, and this information is extremely helpful. Your concerns are being addressed. Please accept our sincere apology for your dissatisfaction. We hope you will return to Uncle Julio’s soon for an improved experience. Thank you, Uncle Julio’s

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CU
CarlosU
1 review
Dined on 31 August 2019
Overall5Food5Service5Ambience5

Great Mexican food and service. The best pork plate I've had in a long time.

JG
vipJohnG
Atlanta
4 reviews
Dined on 31 August 2019
Overall5Food5Service5Ambience4

We love the food and the fact that we were not rushed. Manager even came to table and chatted.

Uncle Julio's - Sandy Springs
Responded on 12 September 2019

John, thank you...we are so happy you had a great time!

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OT
vipOpenTable Diner
Atlanta
118 reviews
Dined on 30 August 2019
Overall5Food4Service5Ambience3

Great Mexican restaurant in Sandy Springs. Kendra is one of the best waitresses ever!

Uncle Julio's - Sandy Springs
Responded on 12 September 2019

Hello, Thank you for sharing your experience. Kudos to Kendra! We are so happy you had a great time. That means so much to us. We look forward to serving you again soon. All the best, Uncle Julio’s

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OT
OpenTable Diner
Atlanta
1 review
Dined on 28 August 2019
Overall4Food4Service3Ambience3

They have the wrong address on their website so you start you’re experience off spending an hour looking for the restaurant in the wrong place.

DN
DannyN
1 review
Dined on 28 August 2019
Overall3Food4Service3Ambience3

I like the food here, especially the bacon-wrapped shrimp. The tortillas are very good and fresh. The chips are good but too thin, so that it's nearly impossible to scoop guacamole with them. The server was nice but the guy who made the tableside guacamole seemed disinterested in being there. We had a 9 month old with us and it was odd that they crammed us right up next to a party of 8 when there were a lot open tables to get us out of other patron's way in case the baby acted up (she didn't). The server thought she brought me two mixed drinks but I only had one. So could have been a better experience but overall no big deal. I'll have no problem coming back. I like this place. And the baby liked the guacamole.

Uncle Julio's - Sandy Springs
Responded on 5 September 2019

Hello DannyN, Thank you for your feedback and we appreciate the opportunity this has given us to improve aspects of our location to ensure our guests have excellent experiences. We have taken this to our teams who will address the concerns mentioned and we do apologize that it was not at the standard we strive to provide. We do hope for the chance to serve you again in the future for an improved experience and another Guacamole. Thank you, Uncle Julio's

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TH
vipTomH
Philadelphia
67 reviews
Dined on 26 August 2019
Overall2Food2Service3Ambience1

Average food at best and over priced at that.

AT
AlyssaT
1 review
Dined on 25 August 2019
Overall3Food5Service2Ambience4

Food and drinks took a very long time. Waiter had to be reminded to being cheese dip seconds before food arrived. Was my birthday but was not treated like it .

Uncle Julio's - Sandy Springs
Responded on 28 August 2019

Hello Alyssa, Happy belated birthday. Thank you for spending your time with us. We regret you did not receive our best service. We appreciate your feedback to develop and enhance your time with us. We look forward to serving you again with a much better experience. Thank you, Uncle Julio's

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h
viphlth
Atlanta
5 reviews
Dined on 25 August 2019
Overall3Food3Service1Ambience3

The manager did what she could to make it right but our waiter just couldn’t seem to get it together. No silverware, entered the order wrong, brought fajitas without tortillas-actually he never brought tortillas out out so we went and found someone else to give them to us. No chips, no refills. Food tasted great when we finally got what we ordered. Again, manager tries really hard to make it right but it was not an ideal

AC
AdrianneC
Washington DC
1 review
Dined on 17 August 2019
Overall5Food5Service4Ambience5

We go here every year for my youngest daughters birthday. She really loves the chocolate piñata. The food was on par as always—the service was a little slow this time. Our waiter was a really lovely young man—so sure it was the kitchens fault! Would def recommend this location

CS
CourtneyS
Atlanta
3 reviews
Dined on 13 August 2019
Overall2Food4Service2Ambience1

The night we dined at Uncle Julio’s the a/c was out. When we asked the waitress why it was so hot she said that she didn’t know. I later found out from the manager that corporate knew from the day before and they hadn’t sent anyone out. It was 100 degrees outside

Uncle Julio's - Sandy Springs
Responded on 15 August 2019

Hello CourtneyS, Thank you for your review and we apologize that your dining experience was less than excellent given this event. Our teams have been working to address the concerns and ensure that the A/C is properly working. We do hope to serve you again in the future for a much improved experience. Thank you, Uncle Julio's

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E
vipEssie
Atlanta
18 reviews
Dined on 5 August 2019
Overall2Food2Service3Ambience2

This is typical chain restaurant Mexican food and the menu selection was limited.

DB
DamarisB
1 review
Dined on 27 July 2019
Overall5Food5Service5Ambience5

Our waiter Craig knew that we had a show to go to and did everything in a prompt fashion. Jacob made great guacamole and should be called the guacamole master.

LS
LexiS
1 review
Dined on 26 July 2019
Overall4Food4Service4Ambience5

I really enjoyed my nachos! The server Anna was kind and helpful, not very knowledgeable though. Great drinks!!

r
viproger
Atlanta
43 reviews
Dined on 21 July 2019
Overall1Food3Service3Ambience1

The noise level was so obnoxiously high that we walked out without being served.

Uncle Julio's - Sandy Springs
Responded on 24 July 2019

Roger, We are very sorry to learn about your visit. We hope to get the opportunity to serve you again with a better outcome. Thanks, Uncle Julio's

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BP
BettyP
1 review
Dined on 21 July 2019
Overall3Food4Service2Ambience3

After being so impressed with the Nsshville location, I'd invited friends and family and drove an hour just to eat here. While he was nice and personable, it was disappointing that our server rarely came by, and he paid no attention to our answers or to our requests at times. He'd disappear or do something different from what we requested. It's as if his mind was somewhere else and he didn't listen. If he had listened, we stated an interest in the chocolate pinata. But he disappeared for over a half hour, so we finally asked someone to find him to bring the check. We thought he mught had left. Food was great, though. Just not sure it's worth the hour drive to come back.

Uncle Julio's - Sandy Springs
Responded on 1 August 2019

Hello Betty, We apologize to hear that we missed the mark on providing you with exceptional service during your recent visit with us. We thank you for providing feedback and have forwarded this to our teams to address and ensure they are providing excellent service. We do hope for the opportunity to serve you again for a 5-star experience in the future. Thank you, Uncle Julio's

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MD
MiguelD
Atlanta
1 review