Ting Restaurant, Shangri-La At The Shard

4.3
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1824 reviews
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£26 to £40
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Contemporary British
TīNG, named after the Chinese word for ‘living room’, is the collective name for the restaurant and lounge on level 35. Situated 128 metres above ground level, the vibrant space will showcase sweeping 360-degree views across the capital. TīNG restaurant presents a modern European menu with subtle Asian influences, made using locally-sourced ingredients and served within an elegant and contemporary setting of Chinoiserie design.

Special Offers

Afternoon Tea and London’s Highest View: £92

Enjoy our seasonal afternoon tea with a glass of Champagne at Ting Restaurant before continuing to marvel the sights of London from the sky with complimentary fast track entry to The View from the Shard, London’s highest view.

Terms and Conditions: Maximum of 6 diners. Includes Tax, excludes service.

Valid For: 1 - 6 people

Starts: 14 October 2019

Ends: 31 December 2019

Availability: Daily 12:00-16:00

What 1824 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.3based on recent ratings
4.1
Food
4.4
Service
4.6
Ambience
3.8
Value
Noise · Quiet
83% of people would recommend it to a friend
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OT
1 review
Dined 3 days ago
Overall3Food4Service3Ambience3

料理は美味しい。間違いなく。でも総合的なコスパとしてはやはり高いかな。ロンドンの物価なりでしょうか。

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m
London
5 reviews
Dined 4 days ago
Overall2Food1Service2Ambience3

There is no denying that the view is spectacular. Food, however, was disappointing. My starter of crab terrine contained a piece of shell and was bland. My friend couldn't finish her beef tartare. Bread was served with an anchovy butter that was just weird and unpleasant. I had the ribeye my main course: 2 x 2 inch chunks of tough meat, one of which was 50% fat. When I challenged the waiter about this he said that ribeye is a fatty cut (correct) and that the fat is the eye of the ribeye (incorrect). He did not apologise or offer any compensation for the fact that one quarter of the ribeye was inedible. Then when the bill came (and it's not cheap at £70 for 3 small courses), we had been charged for a bottle of champagne that we did not order. I eat in lots of restaurants, both good and average, but I will not eat here again.

OT
1 review
Dined 4 days ago
Overall5Food5Service5Ambience5

Amazing service
Astonishing views
Awesome food

SB
London
1 review
Dined on 10 November 2019
Overall5Food5Service5Ambience5

Excellent restaurant with impeccable and flawless service. Truly the greatest I have ever dined at and I look forward to dining there again. However, I do wish that the lights above the window seats could be adjustable in brightness in order to compliment the outstanding view.

L
Brighton
12 reviews
Dined on 9 November 2019
Overall2Food2Service1Ambience4

We have been to Ting for many special dinners and they have all been excellent until this one. They forgot to bring us bread, the service was extremely attentive to the table next to us, but sadly not ours. The food was not nearly as good as it has been previously. My wife ordered the rib eye, but it was the toughest meat I have ever experienced and we had to return it. It was my daughter’s birthday, yet they only gave it passing mention at the end. We ordered coffee with desert, but it came way before the desert.

LI
1 review
Dined on 8 November 2019
Overall5Food2Service5Ambience5

Atmosphere, decor, view, comfort, service all excellent and exactly what we hoped for. The food, however, was disappointing. Whilst tasty, the portion sizes were so small it was laughable, and simply not enough accompaniments to the main item. My chicken dish included one baby leek by way of vegetables for example. Despite having 3 courses, we left hungry and ate a further snack on arriving home.

PM
Kent
3 reviews
Dined on 8 November 2019
Overall5Food5Service5Ambience5

The staff were absolutely fantastic food was exceptional the window seat had brilliant views

KM
London
1 review
Dined on 5 November 2019
Overall4Food2Service3Ambience4

The food wasn’t good and the service was poor. Good view

DM
1 review
Dined on 5 November 2019
Overall2Food3Service3Ambience5

Average food, extremely overpriced. Staff was attentive but there’s a fine line between asking how the food is once or about five times. Staff was too intrusive.

LU
London
4 reviews
Dined on 4 November 2019
Overall4Food2Service5Ambience5

The view is amazing. Went there for breakfast and the a la cart dishes are not great. Quite basic and simple for the value.
If you want to go for the view is great but don’t expect much of the breakfast food.
The service was great!

OT
London
1 review
Dined on 2 November 2019
Overall5Food5Service5Ambience5

Experience was really amazing would highly recommend

MK
London
1 review
Dined on 31 October 2019
Overall5Food5Service5Ambience5

This is simple. Amazing food, well organised yet informal service and incredible views across London. Leave your wallet worries at the door and book.

OT
London
1 review
Dined on 30 October 2019
Overall5Food5Service5Ambience5

Service impeccable...
Vue magnifique...
Nourritures très bonnes...
Cadre irréprochables...

Un vrai pur moment de bonheur 😍

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AU
London
1 review
Dined on 30 October 2019
Overall5Food5Service5Ambience5

Took my wife for her Birthday, my daughter also accompanied us.
The staff were very friendly and Welcoming.
The Waiter who served us was very informative and had suggested the correct dining options, to accommodate the Halal options.
The offer we had served us glasses of champagne and since we don't drink alcoholic beverages, they very kindly served us Non Alcoholic mocktails as a replacement.
Towards the end of our food the waiter had arranged members of the kitchen staff to prepare some complimentary biscuits and cakes with a lovely birthday message written on an eatable chocolate.
The views from the restaurant was breathtaking and a great ambient atmosphere altogether.
The waiter also took good care and attention to my daughter's needs.
I would highly recommend this to all friends and family, should they wish to experience Shard visit followed with a dining experience at Ting restaurant.

A huge thank you to our Waiter and everyone at the Ting.

Warm Regards
A R Uddin

OT
London
6 reviews
Dined on 29 October 2019
Overall2Food1Service3Ambience4

Food was not that grate

AT
1 review
Dined on 29 October 2019
Overall2Food2Service4Ambience3

I've been to Ting before and loved it however this time was not as good. The set menu had purely vegetarian options of a carrot dish, a cauliflower dish and a gnocchi. We all asked for the gnocchi and they didn't have any left. I was recommended the carrot, but it really didn't appeal. So was forced onto the a la carte. The chicken dish I ordered was delicious, however it was really small portion size for £40. The breast itself was a small size, then there were two tiny balls of potato, the size of a cheese ball crisp each, one baby leek, one tiny sage & onion cylinder, the size of a £2 coin, an onion ring and onion puree. Although delicious it was not worth £40. Similar size seen for the lamb dish that our client had, who we were taking out to lunch. And the cauliflower that my colleague had from the set menu was essentially a whole head of cauliflower, and very dull. Being still hungry by the end of the main course we did have pudding which again were delicious but the prices did not reflect the overall experience. I felt the wine waiter was pushy and as soon as he saw that I was choosing a wine he approached the table, removed the menu from my hand and proceeded to take the choice out of our hands. His recommendation of a £78 bottle of wine for lunch is optimistic at best and left me in the awkward position in front of a client of having to say no and choose a cheaper alternative. It's a shame as Ting was a favourite lunch venue to take clients, however I will not be returning now.

S
3 reviews
Dined on 28 October 2019
Overall5Food5Service5Ambience5

we had a 7-Course meal which was amazing ! Thanks to Soner and his team to makes our dinner special. Keep it up!

LT
San Francisco
1 review
Dined on 28 October 2019
Overall5Food5Service4Ambience5

Excellent food and the view of London is stunning. Had a table next to window. Fixed menues for lunch or. A la Carte, but I guess you can have just a selection from the A la Carte Menu. We had Not a Ceasar's Salad for a starter, delicious! Lamb as main course and a fantastic dessert with Chocolate/Sorbet (almost too much!!)
This was my second visit and I must say that this is value for money evne though you might consider it expensive for lunch it is worth it once in a while! Many people seem to come here to salubrate a Birthday or an Anniversary and it happens that you get an extra "appetizer". Last time we visited four years ago, our child got a birthday cake and a toy!

JS
Dublin
2 reviews
Dined on 28 October 2019
Overall5Food5Service5Ambience5

Breathtaking views. We opted for the 4-course tasting menu and was a good choice, plenty of food in each serving and we splurged out on a delicious bottle of red wine. The occasion was our twin daughters' 18th birthday and honestly this place was an awesome place to mark the occasion. Excellent and attentive service. The gents bathrooms were a must-see and probably the best view from any bathroom anywhere in the world!!

IR
1 review
Dined on 27 October 2019
Overall2Food3Service5Ambience4

Prices are extortionate to say the least. Great views and service and average/good food but just outrageously small portions.

JE
London
1 review
Dined on 26 October 2019
Overall2Food2Service4Ambience4

Excellent view, good service. But the food is disapointing, quite tasteless. The view is the main sale, you could go to Other restaurants with a lot better food for a lower price.

SD
1 review
Dined on 25 October 2019
Overall5Food4Service4Ambience5

Delicious food, however staff were not prepared for our pescatarian request (despite including it in the booking reservation). As a result of this, we were served 2 starters instead of a starter and main- delicious but rather small portions! Additionally, we were kept waiting for 20 minutes when we arrived before being seated. Overall a lovely experience but these details could have made it even better.

CR
1 review
Dined on 24 October 2019
Overall4Food4Service5Ambience5

Makes good sense if you can book a special offer menu

F
London
31 reviews
Dined on 24 October 2019
Overall5Food4Service5Ambience5

Had a fantastic time at Ting at The Shangri-La at the Shard.
We selected an offer menu in advance - 4 course tasting menu + a glass of Champagne for £40. There was absolutely no confusion when we arrived and they selected the correct menu for us.
Service was attentive without being too intrusive. The food was delicious - particularly the burrata starter and the dessert of Fig cheesecake.
I would highly recommend going.

MJ
London
1 review
Dined on 24 October 2019
Overall5Food4Service5Ambience5

Service excellent and food good. Portion size on main course (lamb) could have been a bit larger as we had to ask for more bread to bulk it up. On the whole, we had a very pleasant and relaxing meal.

JW
Salt Lake City
1 review
Dined on 23 October 2019
Overall5Food5Service5Ambience5

First trip to London so mom and two girls tried exactly what our waiter suggested. Fabulous service paired with exquisite food and incredible view. Could NOT have been a more enjoyable evening. Thank you soooo much!!!!!

CW
Newcastle
1 review
Dined on 22 October 2019
Overall5Food5Service5Ambience5

We had the 4 course menu with was beautiful both to look at and to eat. The service and the ambience was excellent with knowledgeable and smiling waiting staff. This, combined with the magnificent view, all contributed to a night to remember.

DJ
1 review
Dined on 21 October 2019
Overall5Food5Service5Ambience5

We have spent a great time at this wonderful restaurant. Thank you!

OT
London
2 reviews
Dined on 20 October 2019
Overall1Food1Service4Ambience4

Magnificent hotel, insanely great views badly let down by a very mediocre restaurant. Wouldn’t recommend it.

RS
London
1 review
Dined on 18 October 2019
Overall4Food5Service3Ambience5

Beautiful views, wonderful food, friendly staff, poor service. We had to ask twice for our glasses to be refilled. I would expect staff in a restaurant of that calibre to be more alert and attentive.

L
London
1 review
Dined on 18 October 2019
Overall3Food4Service3Ambience5

I came here once before and it was amazing. I decided to take my mom and sister for my mom's birthday and the service was different. We had high tea and kept feeling rushed. We paid a lot for a good experience and this time was disappointing.

AT
London
1 review
Dined on 15 October 2019
Overall4Food4Service5Ambience5

The view from the Shard was amazing as we sat down after a very warm welcome from all the staff. Our deal was 4 taster courses with a glass of Champagne. We were served Verve Cliquot so no skimping it for Ting! The fish course of stone bass with lobster tail was sublime in its exquisite bouillabaisse. The chicken main course was good though the jus had a bitter aftertaste. It was saved by the dessert of deconstructed cheesecake with fig purée-pure genius! We declined coffee but were given very nice petit fours to finish our evening. This deal at £40 is great quality for the standard of food and drink coupled with unique view and Sterling service. Go before they stop this deal!

AC
London
2 reviews
Dined on 14 October 2019
Overall1Food1Service2Ambience1

The view was amazing of course it was but for the price, the food was terrible. the starter, main and dessert were all well below average. I would not recommend this Shard venue at all. Even having made staff aware there wasn't really much of an effort to deal with it. Poor all round.

H
London
1 review
Dined on 13 October 2019
Overall5Food4Service5Ambience5

We were served by Aun. He was excellent. We looked west from our window seat, this gave excellent views of Canary Wharf and the moon rising. We went for the 5 course tasting menu, food was very good and pace of food coming out was good. A great experience had at the Shard.

OT
London
1 review
Dined on 12 October 2019
Overall5Food5Service5Ambience5

We absolutely loved it!

PB
London
2 reviews
Dined on 12 October 2019
Overall1Food2Service2Ambience3

I sent over my dietary requirements.
These hadn't been looked into at all.
It was a special occasion and to be honest, it was ruined. 20% was taken off the end bill. However the manager really didn't seem bothered that we had a bad time. Really disappointing.

AT
London
1 review
Dined on 12 October 2019
Overall5Food5Service5Ambience5

Delectable food, delicious wine and champagne, absolutely kind staff

MK
1 review
Dined on 11 October 2019
Overall2Food1Service1Ambience2

We booked the Ting restaurant for our anniversary, upon arrival I was told that the kitchen was closing in 10/15 mins. I felt very uncomfortable by ordering dinner, so instead we ordered drinks and dessert.

When we sat down I wasn’t happy with my seating and requested to be moved to another table, I had to ask 3/4 before someone moved me.

They got my order wrong and had to wait,

Overall I would not recommend nor go again

TC
1 review
Dined on 11 October 2019
Overall5Food5Service5Ambience5

Service was excellent and food was amazing. Veiw was perfect was lucky enough to have a window seat. As it was my wife's birthday they even gave us a couple of brownies and jellys with a birthday day message. The waitresses and waiters where very polite and was never left to wait for food or a drink. Would highly recommend. We have the 3 course dinner.

OT
1 review
Dined on 11 October 2019
Overall1Food1Service1Ambience2

We went for a special occasion and turned up on time. We were made to wait 15 minutes until we were seated. Online there was a 3 course menu featuring fish etc. We were shown a pure vegetarian menu and told unless we went a la carte that was all that was available. The starters took 45 minutes to arrive. My soup was just luke warm. I asked if it should be cold or hot and was told hot!! I was offered a drink as an apology. The mains took another 50 minutes.. mine was completely cold. The server apologised but said to change it would be a long wait. We asked to speak to a manager who eventually arrived and we explained all the issues. He apologised and offered desserts.
The table was stained and chipped, the floor had food on it and the restrooms needed cleaning. When walking past the open kitchen to the restroom staff were shouting at each other.
This was a totally disappointing lunch and was not suitable for any visit and especially not a special occasion.
The small gestures made were insufficient for 2 cold items and slow service.
Even when we left they could not locate our umbrella at first and we were kept waiting.
The windows were also filthy which detracts from the view.