The Tunbridge Wells Eating House

4
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74 reviews
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£25 and under
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International
The Eating House at the Tunbridge Wells Hotel is a relaxed, informal dining room serving food all day, 7 days a week. This restaurant serves everything from English and continental breakfasts, light lunches and afternoon tea to a romantic formal dining experience.

Using the finest produce Kent and Sussex has to offer, the team at The Eating House like to produce simple and classic dishes to wow on every occasion.
What 74 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.0based on recent ratings
4.0
Food
4.2
Service
4.0
Ambience
3.6
Value
Noise · Moderate
83% of people would recommend it to a friend
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C
London
2 reviews
Dined on 29 December 2019
Overall5Food5Service5Ambience5

Lovely food, service was perfect & they made a perfect Contreau coffee on request.

AR
London
7 reviews
Dined on 24 December 2019
Overall5Food5Service5Ambience5

Christmas Eve lunch with the family! Loved it - thank you all!

M
Kent
1 review
Dined on 14 December 2019
Overall5Food5Service5Ambience5

Love it, great food, ambience and the staff are always charming and efficient.

DW
London
1 review
Dined on 13 December 2019
Overall5Food5Service5Ambience5

A busy night but the staff looked after us really well and our meal was delicious. Love the new decor.

ZD
Kent
1 review
Dined on 13 December 2019
Overall5Food4Service5Ambience5

Nice atmosphere for meet friends xxx

LR
Kent
118 reviews
Dined on 11 October 2019
Overall4Food5Service5Ambience3

Have not been back since we had my Dad's 80th birthday meal in the upstairs room here (which was very good) so was looking forward to eating here again. The foaccia was amazing - warm, bouncy, fresh out of the oven! While not an extensive menu there is definitely something for everyone. Scallops and black pudding were a classic starter, and the chicken burger was cooked just right. No room for dessert. Good range of small plates too. Service was really friendly and on-point. Good VFM overall - 2 appetisers, 2 starters, 2 mains and 2 bottles of Merlot came in at around £55 per head. The only reason I haven't given ambience full marks is that the eating area used to feel like a proper French brasserie , with lots of pictures on the walls and a cosy feel to it. It now has pink blossom wallpaper and a large blossom "tree" coming down from the ceiling and while quite pretty, it doesn't give an especially cosy feel. Preferred the decor from when it was Brasserie des Sources. But that's just a personal thing, and couldn't fault food or service.

TB
Kent
2 reviews
Dined on 5 October 2019
Overall1Food1Service2Ambience1

The food was not good
Had a chicken burger with very little chicken in it and couldn’t cut the burger bun wii a knife

G
London
18 reviews
Dined on 26 September 2019
Overall3Food3Service4Ambience4

Quite noisy but to be expected as we sat outside for the music on the bandstand!

G
London
18 reviews
Dined on 11 August 2019
Overall5Food5Service5Ambience5

Service was lovely and very prompt and friendly and the food was delicious. Particularly good veggies with the Sunday roast

C
London
7 reviews
Dined on 25 July 2019
Overall5Food5Service5Ambience5

Great food and atmosphere-we were there for Jazz on the Pantiles on a Thursday so of course it was loud but that is what we wanted! Best option for outside eating on a Thursday. Have been before where there is the usual a la Carte menu and that was excellent too. Gluten free friendly as well. Charming service.

h
Kent
61 reviews
Dined on 5 July 2019
Overall4Food3Service4Ambience3

TW Eating House (basically the dining area of the TW Hotel on the Pantiles) utterly deserted on a summer Friday night - very odd and inexplicable to the staff.

Sat outside; food, friendly service, efficient and swift. My lamb was over spiced and tough but not over cooked. The half lobster was okay but clearly the runt of the litter! Fresh salad leaves with Parmesan shavings.

All round, very average.

DD
1 review
Dined on 20 June 2019
Overall3Food2Service5Ambience5

The service was exceptional and really attentive. All the staff are very friendly and professional. The food is obviously pre catered and as soon as we ordered was on the table which is probably a sign of pre plated food to cope with the high demand of the busy Jazz evening. The main was very simple nothing to rave about. It was hot, well presented but quite small portions on plates.
I would recommend eating here for the experience of the jazz evening ambience but try not to sit directly in front of the band as you cannot talk freely until the break as quite loud but also nice to be amongst the party vibe!

A
London
1 review
Dined on 7 June 2019
Overall2Food3Service3Ambience3

Unfortunately, despite the fact the restaurant was virtually empty, two out of three drinks were incorrect. We had no starters and two of the mains were very good, but the third had to be sent back as the burger was not 'well done'. It was replaced (without fuss) but the returned burger was so 'well done 'as to be inedible. Two of the three puddings (£7 each) were unpleasantly sweet and almost inedible. However, the third was very nice.

LY
London
7 reviews
Dined on 1 June 2019
Overall2Food1Service3Ambience4

This is the most perfect location, particularly on a sunny day. However, the food was not great. We went for breakfast and my scrambled eggs had tonnes of shell in them. I mentioned this to the waiter and he offered to replace it. When my breakfast was returned the scrambled egg was raw. I didn't have it in my heart to say it still wasn't right. When another waiter cleared the plates he didn't comment on the uneaten food. The bill, when it came, included my breakfast and also an item that we didn't order. We spotted this and we were refunded for the item that we hadn't ordered. I do think they should have knocked the price of my breakfast off the bill, as my food arrived when everyone else had almost finished. We will vote with our feet and go elsewhere in future. There are lots of other lovely cafes and restaurants in the Pantiles.

D
Kent
1 review
Dined on 11 May 2019
Overall5Food5Service5Ambience5

We had a very nice meal served by a very nice young lady from Portugal called Katrina, nothing was too much trouble. Excellent time was had by all.

JG
Kent
1 review
Dined on 9 May 2019
Overall5Food5Service5Ambience5

The welcome was warm, the cepe mushroom veloute was stunning, the cauliflower cheese was deliciously indulgent, the staff were attentive, and my husband was brought a little surprise birthday dessert which was a lovely touch. Also, Matfield is beautiful. Can't wait to go back to the Poet!

DM
Kent
1 review
Dined on 6 May 2019
Overall3Food4Service4Ambience4

But with reservations I would recommend. White wine list was down to 2 options due to us visiting on a Bank Holiday! You'd had a busy weekend - not ideal but luckily the Chardonnay was lovely. Sweet potato fries turned up finally, but we'd almost finished salad by then so they were wasted really.

Our waitress was very lovely and we weren't rushed by the team either which again was really good.

OT
Brighton
3 reviews
Dined on 4 May 2019
Overall4Food4Service5Ambience4

Very nice food with great service

AS
London
1 review
Dined on 13 April 2019
Overall5Food5Service5Ambience5

Lovely atmosphere, very cozy place

AP
1 review
Dined on 30 March 2019
Overall1Food2Service1Ambience1

Starter
mixed meat board and bread to share, could have had more bread and for what it was it was expensive.
Main course
Two of us had steak burger which was excellent. Another family member had chicken burger, the chicken was cold and also bone in it!
But mainly the service was poor, waited a long time between courses and had to call someone each time we wanted something. Could have left without paying as waited quite a while for someone! Went to the till with the bill in the end. I wish I had taken the service charge off the bill.

M
London
3 reviews
Dined on 30 December 2018
Overall5Food5Service5Ambience4

We came here as our hotel had said they had vegan options but turned out they didn't. This place didn't have loads but were very accommodating on making changes so we had a fantastic meal. 3 courses!!

Q
Brighton
3 reviews
Dined on 24 December 2018
Overall5Food4Service5Ambience5

innovative vegan options
The starter and the vegan burger really nice but as on our previous visit the "oven chips" were inedible - probably packet frozen and reheated. Shame when the chef has done so well creating lovely vegan options. A whole meal or multigrain bun would be nice with the burger too but that's a personal thing.
The service is always attentive and thoughtful, without being aloof and over formal.
Its great to be able to relax on the sofas with a drink prior to eating.
So good that our fostered rescue dog was welcome too.
How nice to have loose proper green tea though the cup and saucer feel industrial rather than fine china :)
Would always go back - lovely ambience here.

JR
Kent
1 review
Dined on 22 December 2018
Overall3Food2Service3Ambience1

Very limited menu. Far less choice than the website!!! Some dishes were really below par, so choosing was a lottery? Linguine with brown shrimps had hardly any shrimps!

PJ
London
14 reviews
Dined on 8 December 2018
Overall5Food5Service5Ambience5

Really enjoyed our visit, food and service was great and the staff were helpful with our toddler, great location

N
London
47 reviews
Dined on 3 December 2018
Overall4Food4Service4Ambience4

Nice interesting restaurant in a lovely part of Tunbridge Wells.

CS
London
1 review
Dined on 23 November 2018
Overall2Food1Service1Ambience4

Sorry we give you , 4/10. so therefore we will not be returning

Q
Brighton
4 reviews
Dined on 26 October 2018
Overall4Food3Service5Ambience4

It was quiet. We were early. Excellent service. Our little doggie was welcome. Food pedestrian - white griddled (ie burnt in lines) bread with the very nice soup; frozen and reheated chips and a white bun with the amazing veggie burger - allow the chef more freedom to create the whole of the meal not just the scrummy burger.

RG
London
14 reviews
Dined on 21 October 2018
Overall5Food5Service5Ambience5

Superb venue for a really delicious Sunday lunch. Good service and a great location - excellent.

RE
Kent
1 review
Dined on 22 September 2018
Overall5Food5Service5Ambience5

Our second visit this year. No complaints at all. Friendly staff, good food and a most enjoyable experience. Thank you.

AR
London
7 reviews
Dined on 15 September 2018
Overall5Food5Service5Ambience5

Lovely Saturday lunch with Friends!
We had Gorgeous chicken salads & the Rose was flowing! Great service & food portions and quality are amazing.

SR
Kent
4 reviews
Dined on 2 September 2018
Overall5Food5Service5Ambience5

Excellent meal and lucky enough to get great table outside

S
London
12 reviews
Dined on 1 September 2018
Overall4Food4Service4Ambience5

Excellent lunch in a perfect spot to watch and listen to Jazz. Food as great as usual, service fab and good value. Would always recommend as it’s one of our favourites.

JG
Kent
2 reviews
Dined on 20 July 2018
Overall4Food4Service4Ambience4

Good quality all round. Will be back.

K
Sydney / NSW
4 reviews
Dined on 6 July 2018
Overall3Food2Service3Ambience3

It was a lovely setting but the food was very average.

c
London
9 reviews
Dined on 4 June 2018
Overall5Food5Service5Ambience4

Event though the resaturant was pretty empty (Monday night) , still felt the atmosphere was good. Service was attentive. Quality was good. Price was ok

RB
Kent
1 review
Dined on 7 May 2018
Overall5Food5Service5Ambience5

Good service and excellent food.

FS
1 review
Dined on 3 May 2018
Overall4Food4Service3Ambience5

Nice place to dine outside and enjoy live music on a Thursday evening. Would recommend for a special occasion

OT
Kent
3 reviews
Dined on 26 January 2018
Overall5Food5Service5Ambience5

Excellent menu, delicious food beautifully cooked, excellent wine, charming & attentive service, overlooking the historic Pantiles. Thanks for an outstanding dinner!

OT
Kent
1 review
Dined on 7 August 2016
Overall2Food3Service1Ambience3

Hello, I like others always have a problem with the level of service at TW hotel. There is a lack of attentiveness a lot of the time, and also, the tables are left with empty plates and glasses for way to long after eating. I always get the feeling of disorganization, however on saying that , the ambience is very nice and the food is pretty good and its a wonderful setting. Just the service needs sorting out. Thanks

DJ
Kent
1 review
Dined on 30 July 2016
Overall4Food3Service4Ambience4

We had three courses, steak was ok but not the best. Disappointed with 12.5% service charge automatically put on! I am happy to tip when service is above expected but should not be assumed, in my opinion. Overall a good meal in a great location we would go again at some point.