This restaurant added safety precaution details

This includes info about cleaning, sanitising, social distancing, and usage of personal protective equipment. Learn More.

The Saddle Room at the Shelbourne Hotel

4.5
icon/ic_reviewCreated with Sketch.
1062 reviews
icon/ic_price_rangeCreated with Sketch.
€31 to €50
icon/ic_cuisineCreated with Sketch.
Irish
We have introduced a number of changes to our restaurant standards to create a safe and welcoming environment that ensures The Saddle Room is a safe haven for our guests and associates. Our detailed safety plan can be reviewed on the link below.

https://www.theshelbourne.com/covid-19-protocol

The Saddle Room has been awarded 'Best Hotel Restaurant in Dublin 2017' and ‘Best Hotel & Guesthouse Restaurant in Dublin 2019’ at the Irish Restaurant Awards.
The Saddle Room Restaurant is an old favourite reinvented as a Dublin steakhouse and seafood restaurant serving breakfast, lunch and dinner.
A casual but sophisticated design, modern menu and savvy service create an atmosphere that is comfortable, cozy, fun and appeals to everyone.



Safety precautions

Cleaning & Sanitising
  • Surfaces sanitised between seatings
  • Common areas deep cleaned daily
  • Clean menu provided to every guest
  • Sanitiser or wipes provided for customers
  • Contactless payment available
Social Distancing
  • Limited number of seated diners
  • Distancing maintained in common areas
  • Extra space between tables
  • Sick staff prohibited in the workplace
Personal Protective Equipment
  • Waiting staff wear masks
What 1062 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.5based on recent ratings
4.6
Food
4.6
Service
4.5
Ambience
4.2
Value
Noise · Quiet
91% of people would recommend it to a friend
Sort by
Filters
l
viplisaf
Las Vegas
2 reviews
Dined 2 days ago
Overall5Food5Service5Ambience5

So clean and the staff were trained very well on safety covid 19 measures

SK
SarahK
Dublin
5 reviews
Dined 3 days ago
Overall5Food5Service5Ambience5

In light of the current Covid restrictions we had an absolutely amazing experience at the Saddle Room. Food was extremely tasty and presented very well. Service was so professional, faultless actually, we were served by Daniel. Atmosphere was just right, we were celebrating a special occasion and it was just perfect. Lovely table with plenty of space between tables. We will definitely return, super dining experience!

AB
AoifeB
Dublin
1 review
Dined 4 days ago
Overall5Food5Service4Ambience5

V enjoyable Sunday lunch. Food was lovely and kids menu v good too. We asked for a booth which was great if having dinner with children rather than in main part of restaurant. The set up re COVID is very well done and felt very comfortable and not worried. Would recommend as a treat.

The Saddle Room at the Shelbourne Hotel
Responded 2 days ago

We thank you for taking the time to share your thoughts about our restaurant. At The Shelbourne Hotel, we take pride in providing excellent and outstanding service, and it is always a pleasure to read such positive comments. I am delighted that you enjoyed the afternoon, we like to make each of our guests experience memorable. We hope to have you return in the near future. Kind Regards, The Restaurant Manager

Report
OT
OpenTable Diner
Dublin
1 review
Dined 5 days ago
Overall4Food4Service5Ambience3

Our 50th wedding anniversary

k
karrier
Dublin
3 reviews
Dined 5 days ago
Overall4Food4Service3Ambience5

As you would expect of the Shelbourne, the covid restrictions were handled very well and everything was still elegant. I've knocked one star off as the fried fish main was a bit soggy, and we were overcharged and not given an itemised bill.

The Saddle Room at the Shelbourne Hotel
Responded 2 days ago

We thank you for taking the time to share your thoughts about our restaurant. We take pride in providing excellent and outstanding service. I am sorry to hear about your main course and the bill. I ask that should you give us the chance to redeem ourselves in the Saddle Room restaurant, please make a reservation through myself and I will ensure that your service and experience are flawless. We hope to have you return in the near future. Kind Regards, The Restaurant Manager

Report
GD
GabrielD
Dublin
1 review
Dined 6 days ago
Overall5Food5Service5Ambience5

Straightforward lunch menu beautifully cooked and presented.

MB
MBPT
1 review
Dined 6 days ago
Overall5Food5Service5Ambience5

Excellent experience. Very personal approach taken while all social distancing rules are respected.

D
Deirdrer
New York Area
1 review
Dined on 2 July 2020
Overall5Food5Service5Ambience5

Lovely lunch with my daughter just after the restaurant opened after lockdown

MT
MartinT
1 review
Dined on 1 July 2020
Overall4Food5Service5Ambience3

Wedding Anniversary meal and 1st meal in a restaurant since February. Quality of food and service were excellent and full social distancing and hygiene in place. The negative was the lack of ambiance and normal interaction. Not the fault of the Shelbourne at all. We thoroughly enjoyed the meal and occasion and it’s always a pleasure to visit the Shelbourne.

The Saddle Room at the Shelbourne Hotel
Responded 2 days ago

Dear Martin, Thank you for your lovely feedback. We take pride in providing excellent and outstanding service. I am delighted that you enjoyed the meal, we like to make each of our guests experience memorable. We hope to have you return in the near future. Kind Regards, The Restaurant Manager

Report
OT
OpenTable Diner
Dublin
1 review
Dined on 1 July 2020
Overall5Food5Service4Ambience3

Was extremely good. Food in the saddle room was excellent. I went at lunch time and was seated straight away. Few minor issues just in terms of tiny mistakes in terms of things I’d asked to be excluded from the dish but was fine. The server, who I didn’t quite catch her name, was excellent. I believe she was french but I’m not 100% sure. Overall really good experience!

DO
DiarmuidO
1 review
Dined on 30 June 2020
Overall5Food5Service5Ambience5

Perfect from start to finish. Staff were professional but engaging. Food was fantastic.

B
Brian
London
3 reviews
Dined on 30 June 2020
Overall5Food5Service5Ambience5

Excellent service and food as usual. All social distance measures in place and fully explained. Atmosphere a little quieter due to small number of diners. But still well worth a visit.

NM
NiamhM
Dublin
1 review
Dined on 6 March 2020
Overall5Food5Service5Ambience5

It was my first time to dine in the Shelbourne. Fantastic experience. Food was to a very high standard. Staff were very friendly and professional and the service was second to none. Lovely ambience in the restaurant. Couldn't fault anything. Definitely at the top of my list for another visit.

JE
vipJEPH
London
9 reviews
Dined on 5 March 2020
Overall4Food4Service4Ambience4

First time here and very impressed with food , service and pricing. Will be back.

OT
OpenTable Diner
1 review
Dined on 3 March 2020
Overall5Food5Service5Ambience5

From the moment we entered the restaurant it was 5 star service.

OT
OpenTable Diner
Dublin
2 reviews
Dined on 1 March 2020
Overall5Food5Service5Ambience5

Special birthday

OT
OpenTable Diner
New England
9 reviews
Dined on 27 February 2020
Overall5Food5Service5Ambience5

Lovely experience for a group of work colleagues a group of 7-service was amazing!!
The hotel was able to accommodate a change in time very graciously!

PM
PhilomenaM
Dublin
1 review
Dined on 26 February 2020
Overall5Food4Service4Ambience4

We would have preferred the lunch menu to include 1/2 sides even if this meant a few quid extra in the price of the set lunch menu. When I booked I, ticked a box that asked what the occasion for our lunch was - I ticked birthday. It was a lovely unexpected surprise when our "birthday girl" was presented with a candle to blow out and some delicious petit fours - not to mention the handsome waiter joining in singing Happy Birthday. A lovely end to our meal.
Thank you.

L
Larry
1 review
Dined on 22 February 2020
Overall4Food5Service5Ambience5

The food was delicious,and the service was perfect.could not fault in any way

JM
JoanieM
Dublin
3 reviews
Dined on 22 February 2020
Overall5Food5Service5Ambience5

A very memorable 60th birthday celebration at Dublin's most beautiful hotel - lovely atmosphere, very attentive service, great food, hard to find better - we'll be back, even without the excuse of a particular celebration, it has everything going for it!

J
Jag10
London
1 review
Dined on 21 February 2020
Overall4Food5Service4Ambience5

I took my son and partner for dinner.Everything from start to finish was great.Service was great although my son ordered truffle fries and they never came although they were on the bill.Would recommend to anyone will definitely return.

JD
JosephineD
1 review
Dined on 20 February 2020
Overall4Food5Service5Ambience4

One thing affects my overall review of excellence...we were seated beside a window, it was a cold night and there was a chilly draft which made me less relaxed as the evening wore on. Otherwise food and service were excellent

NR
NoReturn
1 review
Dined on 18 February 2020
Overall2Food2Service2Ambience3

I would not recommend eating at the Shelbourne Saddle room.

Having booked one week in advance, my guests and I got a table en route to the kitchen and the gents toilet complete with significant draft!

I mentioned 3 times that we were going to the theatre yet we were rushed in main course and desert, no tea/coffee. I asked for a birthday candle on desert/other small cake to celebrate brother's birthday but it only arrived as we were putting on our coats.

The food was pedestrian overall - birthday boy was particularly disappointed with rubbery fish!

And it cost an enormous amount of money for this experience!!
NOT TO BE REPEATED!!

The Saddle Room at the Shelbourne Hotel
Responded on 21 February 2020

Dear guest, I am truly sorry to hear that you were disappointed with your experience in our restaurant. Our team take pride in ensuring that each guest receives an impeccable service and I am truly disappointed to hear that this was not reflected on this occasion. I ask that should you give us the chance to redeem ourselves in the Saddle Room restaurant, please make a reservation through myself and I will ensure that your service and experience are flawless. Kind regards, Sarah

Report
OT
OpenTable Diner
Dublin
2 reviews
Dined on 17 February 2020
Overall5Food5Service4Ambience5

Special birthday for 18th as young girl is ill it was a lovely treat and we were very well looked after with menu personalised and birthday plate . Wonderful afternoon

The Saddle Room at the Shelbourne Hotel
Responded on 21 February 2020

We thank you for taking the time to share your thoughts about our restaurant. At The Shelbourne Hotel, we take pride in providing excellent and outstanding service, and it is always a pleasure to read such positive comments. I am delighted that you enjoyed the evening for the birthday girl, we like to make each of our guests experience memorable. We hope to have you return in the near future. Kind Regards, Sarah Food & Beverage Coordinator

Report
QC
QuentinC
Dublin
2 reviews
Dined on 16 February 2020
Overall4Food4Service5Ambience4

Very limited menu. Table too big for 2 making conversation difficult. Background music unsuitable and too loud.

MI
MICHAELO
London
18 reviews
Dined on 15 February 2020
Overall5Food5Service4Ambience5

The occasion was a quiet dinner to discuss a number of business related issues. We were given a quiet corner though this had not been previously requested which suited excellently.
The entire evening was superb - the quality of food and the service could not be faulted. Overall, a great night.

OT
OpenTable Diner
London
4 reviews
Dined on 14 February 2020
Overall5Food5Service5Ambience5

Very cozy experience and intimate and private with it almost being like private dining. Attentive staff and nice touches make for a great place for a romantic occasion

TB
TomB
Dublin
1 review
Dined on 14 February 2020
Overall4Food4Service4Ambience4

A very pleasant experience with wonderful service and lovely food

D
Daniel
London
6 reviews
Dined on 13 February 2020
Overall2Food2Service2Ambience3

Below average dining experience. Fancied the beef Wellington until we noticed it’s a 24 hour wait. Not really ideal as we planned on eating whilst we were actually there. Ordered chateaubriand, the chap who carved it at the table appeared to do so with a bread knife. The result was it more a torn apart steak than elegantly carved. Wine list is slim to say the least. 2 courses with wine €380. Works out better value to go to Patrick Guilbaud which has two Michelin stars. I know where I’ll be going next.

JS
JoanS
1 review
Dined on 11 February 2020
Overall5Food5Service5Ambience4

The Saddle Room is a super place to have a celebration lunch. It's just that little bit special, entices you to sit and chat. Also great for the old mammy who can hear the conversation unlike most modern shiny places she goes.

AB
AndrewB
1 review
Dined on 9 February 2020
Overall3Food5Service1Ambience5

The food was sensational, but the service was dreadful. We had to get up from our table to find staff on a few occasions. Major delays with food and wine serving. Andrew Burns 0872255577

PM
PasqualeM
1 review
Dined on 8 February 2020
Overall3Food4Service3Ambience2

Me and my husband decided to go there X our anniversary....very bad decision...we got the worst table,beside The open kitchen,also if The restaurant wasn t that busy!Food...nothing special,for prices they have!

AD
ADRIANB
Dublin
1 review
Dined on 8 February 2020
Overall5Food5Service5Ambience5

Excellent evening will certainly go again and may stay over.

ID
IanD
1 review
Dined on 8 February 2020
Overall5Food5Service5Ambience5

Excellent meal well staffed

S
Sheilac
Dublin
1 review
Dined on 8 February 2020
Overall5Food5Service5Ambience5

Really lovely for my mother’s 70th birthday lunch! Def recommend. Staff lovely. Food delicious.

The Saddle Room at the Shelbourne Hotel
Responded on 19 February 2020

Dear Sheilac, Thank you for taking the time to share your thoughts about our restaurant. I am delighted to hear that you have enjoyed your lunch in the Saddle room restaurant to celebrate your mother's birthday. We look forward to welcoming you back soon. Kind regards, Sarah Food & Beverage Coordinator

Report
MS
MaryS
1 review
Dined on 7 February 2020
Overall5Food5Service5Ambience5

We had a fantastic experience @ The Shelbourne...we were warmly welcomed, friendly conversation about our evening to date and plans for later and menu explained. Our waiter Kasper was pleasant & attentive as were all the other staff who looked after us (apologies I don't have their names). Our food was heavenly- both of us ordered the same - Scallops & Fillet steak- both cooked to perfection and presented that tantilised your senses of sight and smell before your taste buds were delighted. Thank you chefs. We were further delighted that our "greeting conversation" was so genuine that we were surprised with a 25th Wedding Anniversary dessert- much appreciated. We had a fantastic time- sorry we had to leave but Riverdance was calling!
Thanks to all for how you looked after us so attentively (always knew when we needed a top up of water/wine) and without intrusion on our conversation and special date night.
Go raibh míle maith agaibh.

EC
EamonnC
1 review
Dined on 7 February 2020
Overall5Food5Service5Ambience5

We had a great family meal. It was the first time ever dining there. During the meal I said to my wife we should go back with friends. It was absolutely a fabulous Experince. We will be back shortly.

The Saddle Room at the Shelbourne Hotel
Responded on 19 February 2020

Dear Eamonn, Thank you for taking the time to share your thoughts about our restaurant. I am delighted to hear that you have enjoyed your night in the Saddle room restaurant. It is our goal to make sure that every guests has a memorable experience each time they visit and it is always great to hear positive comments such as yours. We look forward to welcoming you back soon. Kind regards, Sarah Food & Beverage Coordinator

Report
RM
RitaMcNamara
Manchester
1 review
Dined on 6 February 2020
Overall5Food4Service4Ambience5

Excellent evening.

Report
AC
AoifeC
Dublin
1 review
Dined on 6 February 2020
Overall5Food5Service5Ambience5

Great food, great service and very reasonably priced - I’ll be back

C
Conor
London
15 reviews
Dined on 3 February 2020
Overall5Food5Service5Ambience5

Food was excellent, my new favourite place in Dublin for lunch.

FAQs

The Saddle Room at the Shelbourne Hotel is rated 4.5 stars by 1062 OpenTable diners.

You can book this restaurant by choosing the date, time and party size.