This restaurant added safety precaution details

This includes info about cleaning, sanitising, social distancing, and usage of personal protective equipment. Learn More.

The Saddle Room at the Shelbourne Hotel

4.5
icon/ic_reviewCreated with Sketch.
1127 reviews
icon/ic_price_rangeCreated with Sketch.
€31 to €50
icon/ic_cuisineCreated with Sketch.
Irish
The Saddle Room Restaurant is at the heart of Dublin city and proud owner of the titles of “Best Hotel Restaurant in Dublin 2017” and “Best Guesthouse Restaurant in Dublin 2019”.

Enjoy the exquisite cuisine in the most elegant and sophisticated surroundings, draped in history and character that has made the Saddle Room a favourite of both Dubliners and diners across the world.

Open for breakfast, lunch and dinner with a menu that captures the essence of fine dining and options to suit everyone dining at The Saddle Room.

We have introduced a number of changes to our restaurant standards to create a safe and welcoming environment that ensures The Saddle Room is a safe haven for our guests and associates. Our detailed safety plan can be reviewed on the link below.

https://www.theshelbourne.com/covid-19-protocol



Safety precautions

Cleaning & Sanitising
  • Surfaces sanitised between seatings
  • Common areas deep cleaned daily
  • Digital, disposable or sanitised menu provided
  • Sanitiser or wipes provided for customers
  • Contactless payment available
Social Distancing
  • Limited number of seated diners
  • Distancing maintained in common areas
  • Extra space between tables
  • Sick staff prohibited in the workplace
Personal Protective Equipment
  • Waiting staff wear masks
What 1127 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.5based on recent ratings
4.6
Food
4.6
Service
4.5
Ambience
4.2
Value
Noise · Moderate
93% of people would recommend it to a friend
Sort by
Filters
AN
AliN
Central Coast
1 review
Dined on 18 September 2020
Overall5Food5Service5Ambience5

Outstanding food and service, with excellent care and attention given to health and safety measures. Will definitely be back.

JG
JohnG
Dublin
4 reviews
Dined on 16 September 2020
Overall5Food5Service5Ambience5

This is one of my favourite restaurants in Dublin- had lunch here 3 times in The last week- such a pleasant relaxing and friendly dining experience and the attention to social distancing and hygiene is second to none. Well done ‘Saddle Room’ and thank you and your staff for making us feel welcome, relaxed and well fed. Looking forward to our next visit- we hope you can remain open during these strange days. Our very best wishes
Dr. John Goode

AG
AllisonG
Dublin
3 reviews
Dined on 13 September 2020
Overall5Food5Service5Ambience5

A super awesome venue for lunch - everything is luscious.

OT
OpenTable Diner
Dublin
2 reviews
Dined on 12 September 2020
Overall4Food5Service3Ambience5

Beautiful food
Lovely atmosphere

V odd waiter.
Opened bottles of still and sparking water without offering us tap water. At 8€ a bottle of still water is not on.
Told us to order sides as the boiled potatoes were poor and always got thrown out.
Waited a long time for deserts to arrive

A
Abhi
Dublin
1 review
Dined on 12 September 2020
Overall5Food5Service5Ambience5

Absolutely brilliant service from the beginning when derek pick the call and clear all my doubts before Dine in. Covid 19 regulation in place but colleagues all over the place to help n support. Never felt the new normal. Good ambience, ali who served us know his job, worth talking to him about the Menu. Knowledgeable guy, thanks ali for your brillant service. A Happy smiling line manager (2-5pm) does a floor walk every 15mins that shows his responsibility.
Wondering about the rate, compared to the service and quantity.
Highly recommend 👍❤️

SH
SarahH
Dublin
1 review
Dined on 6 September 2020
Overall5Food5Service5Ambience5

Lovely food, wine and ambience. Felt very safe as excellent social distancing measures. Staff very nice and attentive.
Lovely treat.

CH
CarmelH
1 review
Dined on 5 September 2020
Overall4Food4Service5Ambience4

We really enjoyed our evening out in the Saddle Room. Service was excellent and a special mention to staff member at front of house who went out of her way to help our guests with a booking to stay in your hotel on their wedding day next week.

CL
CatrionaL
1 review
Dined on 5 September 2020
Overall5Food5Service5Ambience5

The staff at the saddle room were very friendly and efficient The food was just superb from start to finish there was not one thing I could find fault with this meal reasonable priced . The only downside to the evening was I found the wine very pricey at 15 Euro a glass you wouldn’t be having very many of them

SO
ShaneO
London
1 review
Dined on 5 September 2020
Overall5Food5Service5Ambience5

Nice meal and would recommend to a friend. Thanks.

AL
ALEXM
New York Area
1 review
Dined on 5 September 2020
Overall5Food4Service5Ambience5

Was very disappointed with the Kir we had ordered, a Kir made from white wine and cassis, when it arrived it was not as ordered, not made with cassis but some raspberry cordial. Extraordinary that a 5 star hotel did not have a bottle of cassis

The Saddle Room at the Shelbourne Hotel
Responded on 11 September 2020

Dear Alex, Thank you for giving us your feedback. I am sorry to hear you were disappointed with the drink. It is not our usual service & we apologise that you experienced this. I can ensure that a follow up has taken place with the department and people in question and a retraining will be arranged. I ask that should you give us the chance to redeem ourselves, please make a reservation through myself and I will ensure that your service is flawless. Kind regards, Andreja- The Restaurant Manager

Report
JW
JonathanW
Dublin
1 review
Dined on 5 September 2020
Overall4Food4Service5Ambience4

Have eaten there before and same high standards exist. Covid changes have been handled in a fair and unobtrusive way. Service was excellent and the food very good. Look forward to dining there again.

W
Worththejourney
Dublin
2 reviews
Dined on 3 September 2020
Overall5Food4Service5Ambience4

Very well organised dining experience. The staff were most helpful and welcoming :-) Food was very good and enjoyable. Table d'hôte menu was excellent value, beef daube delicious.
Looking forward to our next visit already

MB
MichaelB
1 review
Dined on 31 August 2020
Overall5Food5Service5Ambience5

Went for birthday it was beautiful as usual great service and always amazing

PM
PaulineM
Dublin
1 review
Dined on 29 August 2020
Overall3Food3Service3Ambience1

We found the Saddle Room very bland.No candle, no flowers, no background music. We could hear conversations on both tables either side of ours. I left our house with my decision made. I wanted the lobster. Rory talked me out of it! Twice!! He said I'd be very disappointed with it and it's presentation. He said most people he has served it to have been disappointed. So...I opted for the sole which was delicious. Service was very slow in the beginning. Our table was booked for 5:30 and we arrived at that time. We paid our bill at 19:41. That's more time than the Covid allowance. On both occasions that I visited the ladies I met two people each time without a mask. The second time was the restrooms off the dining room. One man came out of the gents without a mask as I was going down the stairs and inside the ladies there was a woman with no mask on.

The Saddle Room at the Shelbourne Hotel
Responded on 2 September 2020

Pauline, I am truly sorry to hear that you were disappointed with your experience. Our Lobster is served as Thermidor style without the shell. This is explained to ensure the guest receives what they expect. We apologise if this was not clear, however we are delighted you enjoyed your Sole. We strive to ensure all guests abide by the guidelines. It is difficult to enforce mask wearing throughout the hotel and we apologise if this made you feel unsafe. Kind regards, Andreja- Restaurant Manager

Report
s
seandot
Dublin
1 review
Dined on 28 August 2020
Overall5Food5Service5Ambience5

Staff were efficient, considerate and very professional. Menu was varied and food was superb.

V
Valentine1
2 reviews
Dined on 28 August 2020
Overall5Food5Service5Ambience5

Really good service and Covid measures in place! Food was delicious and good value for the set menu! Would recommend for a treat!

JV
vipJenV
New Orleans
1 review
Dined on 27 August 2020
Overall5Food5Service5Ambience5

Staff was wonderful (Tomasz) and the food delicious. We had a lovely time! Will definitely be back.

The Saddle Room at the Shelbourne Hotel
Responded on 2 September 2020

Dear Jen, Thank you for sharing your thoughts about our restaurant. Here in The Shelbourne Hotel, we take pride in providing excellent service. It is always a joy to read positive comments and I will pass on your kind feedback to Tomasz. We hope to have you return in the near future. Kind Regards, The Restaurant Manager

Report
MM
MichelleM
Dublin
1 review
Dined on 26 August 2020
Overall5Food5Service5Ambience5

Very efficient staff. Made us feel very special. Food was superb. Great place for a special family evening.

AK
AvrilK
1 review
Dined on 26 August 2020
Overall4Food4Service4Ambience4

Really lovely restaurant and lovely staff especially Derek at main door ,very welcoming. Food very tasty and hot served by professional staff and reasonable price. Would highly recommend this hotel to all my friends.

GC
GarrettC
Dublin
1 review
Dined on 20 August 2020
Overall4Food4Service5Ambience4

Lovely setting, excellent service and the food was really good. The lamb especially. Good variety of good wines also. Very enjoyable evening.

MT
MrsT
Dublin
1 review
Dined on 20 August 2020
Overall5Food5Service5Ambience5

Gorgeous food, excellent service

OT
OpenTable Diner
1 review
Dined on 19 August 2020
Overall4Food5Service5Ambience4

Looked after marvellously by the team here, for a double celebration. Service could not be faulted, and food very, very tasty. Lovely selection of wines by the glass as well. Made our celebration, esp given the restriction from vivid at this time.

BH
BobH
1 review
Dined on 19 August 2020
Overall4Food4Service5Ambience3

The Shelbourne Hotel is our favourite hotel. We went there this week to celebrate our 20th Wedding Anniversary as we had our wedding night in the Shelbourne. Our waiter Ali made the visit very memorable as he had a great balance between friendly, funny and professional. The food was lovely. The atmosphere was a bit stifled but I think that was due to COVID measures although in general they need to be careful about sanitizing the old world ambience away. Removing the iconic statues was a mistake. Finally, I know it is a 5 star hotel but the prices have sky rocketed in the past 4-5 years. They have doubled and as a result, our visits have halved. €6 for a coffee, really?

PM
PadraicM
Dublin
1 review
Dined on 17 August 2020
Overall5Food5Service5Ambience3

Great experience, only complaint we were charged €18 for bottled water & were’nt asked if we preferred tap, other thank that had an amazing anniversary dinner,

Thank you

BH
BredaH
Dublin
1 review
Dined on 17 August 2020
Overall5Food5Service5Ambience5

Memorable lunch. Delicious food. Attentive staff. Very helpful reception lady went out of her way to get a cab for us in the rain. Loved our visit. Looking forward to returning soon.

ND
NiallD
New York Area
1 review
Dined on 15 August 2020
Overall3Food3Service3Ambience3

Relative to price, service could have been considerably quicker - ordering wine by the glass, we were left a couple of times without drinks as we started courses.

K
louiseK
1 review
Dined on 15 August 2020
Overall5Food5Service5Ambience5

absolutely exquisite!!
Staff incredible, attentive , but not overpowering, friendly and incredibly courteous. Food absolutely perfect, fantastic Chefs.
super covid friendly , without losing any ambience.
Very Well Done , Lovely, Lovely, Lunch

AB
AidanB
Dublin
3 reviews
Dined on 9 August 2020
Overall4Food4Service5Ambience4

Very reassuring. All aspects of Covid safety applied.

BR
BRIANF
1 review
Dined on 8 August 2020
Overall4Food5Service5Ambience3

Specially reserve main dining room for better ambiance.

S
Sheila
Dublin
1 review
Dined on 8 August 2020
Overall4Food4Service4Ambience3

Service was very good and attentive although felt uncomfortable as served by approx 5 different people during the meal. Might be best with current coronovirus situation to limit to 1 person serving each table.
Astonished at extortionate price charged for bottle of Ballygowan water

E
Eg1ire
Dublin
1 review
Dined on 8 August 2020
Overall5Food5Service5Ambience5

Amazing food and great service. The waiters were so nice and helpful. We had no problems! Highly recommended a visit! We hope to be back soon!

OT
OpenTable Diner
Dublin
8 reviews
Dined on 8 August 2020
Overall4Food5Service4Ambience4

Had a lovely experience & the food was delicious!

J
James
1 review
Dined on 7 August 2020
Overall5Food5Service5Ambience5

This survey is too long. Don't force me to write something

OT
OpenTable Diner
1 review
Dined on 6 August 2020
Overall4Food5Service5Ambience3

Getting married the following day

P
Prince1964
Dublin
1 review
Dined on 6 August 2020
Overall4Food5Service5Ambience5

We had lunch at the Shelbourne for the first time last week and the food was exceptional. I expected the room itself to be more grand, similar to where the afternoon tea is, however, we got a nice table in the corner. The hotel was very organised and we felt safe.

The food was exceptional and overall very good value. The wine was expensive with no bottle within our budget, but we enjoyed a glass.

Overall a very good experience, I would recommend and hope to return.

GD
GerryD
1 review
Dined on 4 August 2020
Overall4Food5Service4Ambience3

Food was delicious but just 2 tiny slices of bread were given and no option to choose another variety. For an expensive venue no extras offered like coffee refill or mints. An extra bottle of wine incorrectly added to the bill was removed when brought to the attention of the manager, who was very pleasant but would recommend scrutinizing your bill.

M
vipMilton
Dublin
12 reviews
Dined on 4 August 2020
Overall4Food5Service4Ambience4

Great steak and great wine. The environment is a little old-fashioned.

TS
TonyS
Dublin
3 reviews
Dined on 2 August 2020
Overall1Food2Service4Ambience5

Starters and Dessert were good. Main course of Daube of beef was very poor quality.
The overall meal did not represent good value.

AM
AngieM
1 review
Dined on 1 August 2020
Overall4Food5Service4Ambience4

Everything was lovely, food and staff were great, Shelbourne or not €21 for 3 coffees and a tea is outrageous!!!!

A
vipAlison
Dublin
3 reviews
Dined on 1 August 2020
Overall5Food5Service5Ambience5

We had such a wonderful experience ! Thank you very much

FAQs

The Saddle Room at the Shelbourne Hotel is rated 4.5 stars by 1127 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.