The Pearson's Arms
Great atmosphere, friendly staff. Excellent food, good value.
Food and wine was delicious. Waitresses were great but I think the pub was short staffed, we had to wait for a while to be served then for our drinks orders then for our plates to be taken away etc. Also the sun was setting, the light came straight into the restaurant, i couldn’t see anything so had to move around the table. A woman on a table behind me was holding up a menu for the whole time she was eating as she couldn’t see because of the glare, maybe get a blind in?
A lovely place to eat with beautiful views. Would recommend to everyone
Very nice place to eat with nice food on the waterfront at Whitstable
I have used the Pearson’s Arms restaurant for a number of years but the service on Saturday was lacking, two main courses were dried out while the other two mains had to wait 10 minutes for their chips to arrive and then we had to chase them up. In essence a very disappointing experience and we will not be going back.
Food was good as usual.
Very friendly staff and a comfortable place to visit.
We came on a busy bank holiday Monday and although the atmosphere was fantastic the place never felt over crowded and the service was prompt and seamless. After a 3.5 hour drive in traffic, nothing was more welcome than this truly delicious meal! Top notch sea food with absolutely everything we ordered exceeding expectations and we would recommend this to anyone coming to Whitstable.
This is a real gem of a place with lots of atmosphere and catering to the young and old alike. The service is excellent and the smiley.
The fish pie is well worthy of the 30 minute wait and demonstrates it’s cooked fresh to order and it is outstanding.
Will be returning again and again.
Friendly service, tasty food, highlights being a very tasty black pudding scotch egg and the strawberry dessert, good wine list ...and a pretty sunset to wash it all down!
The food was average, but for the price I expected more. The portions were quite small, 2 wafer think slices of beef and the potatoes were quite dry.
Merge service was great and the location and view was outstanding. Great wine list too. It’s a shame the old wasn’t better as it could have got a better star rating if it had been.
Friendly enough staff but hit and miss service
Food good but nothing exceptional and very small portions for the prices charged
Not nice enough nor value for money to see us return
My first time here and really enjoyed it. I was disappointed that the online menu was not the menu on offer which did actually matter when one of our party has a gluten allergy. Nevertheless the food was delicious, service great and a lovely atmosphere. Definitely recommend.
First time we went to the Pearsons Arms we really enjoyed it but the last two times the food and service were very poor, has this place changed owner recently. Would now not go back again.
Great food. Great ambience. Service was a bit on the slow side. Otherwise faultless.
Food was lovely, staff were nice and we will be going again!
Everything we wanted to eat had run out and our table was only 7.45pm. The small plates we ordered were nice although the sausage rolls were cold in the middle with warm pastry. The food took ages to come and the main course wasn’t fantastic was just ok. The thrice cooked chips tasted reheated so think twice cooked might be better . We had a lovely evening because it was about the company and not the food. Would recommend that if you are going to have a small menu which they have then make sure everything is available.
It was ok. Unfortunately we were literally vibrating with the noise from the Michael Buble tribute act downstairs, and could hardly hear each other speak across the table.
The food was good, but not outstanding. I had the fish and chips and was expecting it to look and taste amazing. I’m sure it was fresh, but it looked underwhelmingly ready made - the shape of a frozen fish fillet!
Nothing awful about anything we ate, in fact the olives were the tastiest I think i’ve ever had. But I wasn’t blown away.
Your staff are quite amazing though, very friendly, very responsive and a credit to you.
We might have had an unlucky visit but after really looking forward to this meal we left a little disappointed. Most of the staff were friendly enough but our waiter was not happy in his work. Came across as quite surly and having lost our original order came back to take it again without apology. We then had to wait 45 minutes for our starter. When it finally arrived again there was no apology for its lateness. The starter was non-descript. Lacked seasoning which was a bit of a surprise considered we ordered salt and pepper squid. Main (smoked haddock) was fine but nothing special and portion was quite small. Won’t be rushing back as I’m sure there are plenty of other lovely places to eat in Whitstable.
Poor experience service was dreadful staff seemed uninterested
Service very slow. Food not great. Chips were under cooked and inedible , brisket was not very warm and was dry. Expensive for what it was although after complaining did take some money off the bill.
I loved the table with a view of the beach and sea. Food very good and ambience nice. A little pricey but overall a lovely experience.
Lovely venue and very interesting menu
But service was so slow. Maybe they forgot about us but table beside us had almost finished their main course and we had to chase our starters. Then another long wait and again chase our mains and I reckon the food was ready waiting but kept under the heat in kitchen. The chips certainly were not out of the fryer freshly.
Otherwise food was v tasty. I will go again once more and hope that front of house service is inproved
Lovely staff. Excellent food. Great venue. The place was buzzing - Saturday
The experience was spoiled by very noisy people in the pub downstairs
Had a fab meal here with 3 friends had 2 courses each and shared desserts with a glass of dessert wine each. We managed to have all of that with 2 bottles of wine and cost only £62 each, bargain!
Seafood planet seemed bottomless and the quality of all the food was good.
Staff were very attentive without being intrusive
Give this place a miss, not worth it. Poor service, very loud bar area full of people falling over, spilling their drinks and getting in the way.
Offered bottled or tap water: We ordered bottled still water and when it arrived it was labelled still, but was sparkling and the waitress said someone must’ve confused the bottle when the refilled it upstairs!
We ordered two gin and tonics from their special gin cocktail menu, both arrived without the garnishes they were supposed to come with
Starters were probably the highlight, four sharing plates were good
Main courses: she had steak - tough as trawlermans boots - I had sole which was both small, flavourless, and neither of us were given the correct knives for the chosen main.
All in all this place needs a lot of work. Avoid
Always enjoy a meal at The Pearson’s Arms. Good food at reasonable prices and friendly ,efficient service.
The menu they had on the outside of the pub and on their website isn't what they actually sell - there was no lobster, seafood platter, scallops... really disappointing. We came all the way from London to try their gorgeous fresh food and it was pub grub at best. Service was very good.
We were very disappointed that we didn't get told about the overflow seating when we booked the table. We were expecting to be sitting up stairs enjoying our meal. The service was so slow, they offered us free olives, bread ect because of the wait.The staff were dismissive & unhelpful. In future we think it would be better to make it clear when booking that your table would be down stairs in the bar not in restaurant.How ever on the positive the, manager did give us 10% of our bill& the food was good.We would have rather been told we wasn't sitting in restaurant.
Linda from chingford
We are great fans of Pearsons. On this occasion both the food and the service were up to their usual very high standard. Unfortunately, our meal was ruined by the presence of a large hen party in the restaurant who were extremely noisy. This made it difficult to have anything like a sensible conversation with our dinner guests. The problem was then exacerbated by a singer performing downstairs before an excitable audience. I appreciate that much of the noise was not the fault of Pearsons. Apart from that, everything was excellent as usual.
Although food was nice and most staff were nice one member of staff ruined the whole experience for me. Blonde woman behind the bar who was only serving regulars the people she knew, i was left waiting while she served others around me who she clearly knew. Then a guy came in and wasn’t even at the bar yet and she called out “usual” and made his drink he then said “i’m so sorry did i push in front of you” i said yes technically but it’s not your fault!”
in the end the brown haired lady from the other end of the bar came to serve me, thankful because i was about to walk out!
Nice but drink very expensive gin and tonic 10 pound they think they are in London
Another amazing meal at the Pearson’s Arms.. food was stunning as always
Overall we had a reasonable experience. Service was slow, even though it was not busy. Fish was good but chips on the cool side.
When we arrived we were told we were restricted to 2 hours slot. Not advised about this when we made our booking. The food was quite good although we waited quite some time for our mains to arrive. The fish pie dish was very salty. The portions were ample and hot when served.
Yet another fantastic set lunch. Lovely window table with views of the sea. Would definitely recommend this restaurant.
The positives were, all the tapas dishes we had as starters were delicious, our main courses were ok, both fish pie and fish and chips very salty, I did not finish the fish pie, unusual for me.
We arrived at 8pm, and were told in no uncertain terms, ‘No Lobster!’ at 8.25 I had to call someone over to order drinks. This took another chase up before eventually arriving. The restaurant was not full (it’s not big anyway), there were waiting staff around but for the first 45 mins we were ignored.
There were 3 of us, one bottle of fizz, tapas starters, 2 mains and another starter as main and one desert (no coffee), came to £40 per head (this was including the service charge and just like true brits, didn’t want to cause a fuss). We were asked if our meals were ok. Just don’t think the service warrants the cost of the meal.
Amazing evening. We had our anniversary meal here on Friday 28th June. Everything about this restaurant was perfect. We look forward to coming back when we next stay. Thank you for looking after us.
Great service and superb food... definitely coming back would easily recommend