The Palm Court at The Plaza Hotel

4.4
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2920 reviews
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$31 to $50
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American

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High Tea
The iconic Palm Court at The Plaza hotel with a complete renovation helmed by Master Architect Thierry Despont. The Palm Court showcases classic American savory menus from morning to evening, while Despont has brought the grand feeling of Central Park indoors, creating an ambiance that feels warm, private and glamorous. Bespoke furnishings provide a relaxed, yet elegant setting well-suited for either a professional breakfast meeting or an evening of cocktails crafted by mixologist Brian Van Flandern. Afternoon Tea truly shines with custom tableware and china, a tea list with worldly depth, and of course, a bit of Eloise too. Pastry Chef Matthew Lambie creates unique dessert experiences that effortlessly combine both classic and modern elements, while staying true to the Palm Court grandeur. This elegant room marked with its stained glass dome and impressive height adds a touch of old New York to a very polished and modern sense of hospitality.

Special Offers

Thanksgiving Dinner Special Menus & Offers

Traditional Grand Feast in the iconic Palm Court will be served beginning at 10:30am, last seating at 4:45pm. Buffet will include a variety of classic Thanksgiving fare from roasted turkey, lamb, salmon, a raw bar, an array of accompaniments, and desserts.

Wednesday, 27 November, 2019

1,000-Point Tables

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Sun - Thu 5:00PM - 9:00PM

What 2920 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.4based on recent ratings
4.3
Food
4.3
Service
4.7
Ambience
3.8
Value
Noise · Quiet
80% of people would recommend it to a friend
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OT
New York Area
1 review
Dined a day ago
Overall 4Food 4Service 5Ambience 4

Over all, the food is very good and the service is excellent

OT
New York Area
4 reviews
Dined 2 days ago
Overall 3Food 3Service 2Ambience 4

As a treat for my Grandmother’s birthday, I took her here for a champagne afternoon tea. Service was lacking - we frequently had empty water glasses and trying to order a bottle of champagne was an effort. It was all a little chaotic and crowded. The food was fine - tiny sandwiches etc. For the price, it was disappointing not to get greater choice and we should have been offered more (the savory items were not sufficient as a meal). My biggest gripe was that the tea - served in a pot - had neither a bag nor loose leaves in it. It was pre-brewed, and not particularly strongly. I can only think that whom ever made that decision for the sake of speed and efficiency is not themselves a tea drinker. Madness.

T
New York Area
5 reviews
Dined 2 days ago
Overall 5Food 5Service 5Ambience 5

It was a friends birthday! And the plaza went out of their way to make the afternoon a very special one! Our waiter Kazi was fantastic. He added so much laughter and made the whole tea experience a truly enjoyable one..... was a wonderful afternoon and such a fun place to have a ladies afternoon!

CG
Richmond
5 reviews
Dined 3 days ago
Overall 4Food 4Service 4Ambience 5

I have been waiting YEARS to experience afternoon tea at The Plaza Hotel. Though the experience was wonderful I was a bit disappointed in the service as I felt somewhat rushed through it.

JH
Las Vegas
2 reviews
Dined 3 days ago
Overall 4Food 4Service 3Ambience 5

This was my second time having tea at The Plaza and I couldn't wait to bring my daughter. While we loved the ambiance and tea, the staff was not very welcoming or friendly. This is not a cheap experience and I would've appreciated more attentiveness and expected some acknowledgement of my daughters birthday as noted on our reservation.

AF
Nashville
1 review
Dined 3 days ago
Overall 5Food 5Service 5Ambience 5

Lovely hotel, wonderful waitstaff. Our reservation was for a Special birthday breakfast at the Palm Court restaurant and we were blown away by the attentive service and delicious food.

PK
New York Area
2 reviews
Dined 3 days ago
Overall 3Food 4Service 4Ambience 2

The Palm Court was beautiful in regard to the décor, however contrary to the reputation of The Plaza Hotel it was a bit subpar. I expected a more sophisticated clientele and No pets. Patrons wore baseball caps and ripped jeans. For the money that was spent I expected much more ambiance.

OT
Dallas
11 reviews
Dined 6 days ago
Overall 5Food 5Service 5Ambience 5

Celebrating with Mom and Sister - birthdays

BR
Phoenix
6 reviews
Dined 6 days ago
Overall 3Food 4Service 3Ambience 5

Wonderful venue of course. Service was disappointing. I had to remind staff for the missing beverage order...and then they forgot about my cappuccino refill and side dish. Delay in eating our meal due to missing cutlery.

Food itself was good.

CA
1 review
Dined 7 days ago
Overall 1Food 2Service 3Ambience 2

I am sorry to say that thew tea at the Palm Court has a lopt to be said. I guess we remember what it uased to be before but this expirience was regretful the food specially the sandwiches were miserable like from a fast food counter the Tea we had no list of what choice we had , the scones 2 were not real scones.
In a few words we were all very disappointed and to top it off when you needed to ise rest room facilities you had to walk miles past a food court to find rest rooms not clean and full of people buying souvenirs or food. very disappointed

D
1 review
Dined on 8 October 2019
Overall 3Food 5Service 4Ambience 5

Setting - The setting was stunning however the furniture and fabrics where tired looking compared to The Palm Court at The Ritz in London. There where seats with backs that had no covering just bare wood and chairs and sofas that had passementerie hanging off them.

Service - All the carry on that happened when we went to pay at the upright counter, the person waiting the counter said nothing to us about having to pay at the table and then we were ushered back to take a seat at a table to pay...I mean what a clumsy finish to what was meant to be a polished establishment.

Value - Four people each ordered a side of bacon which was $11 per side which is up there but when four pieces of bacon arrived in one dish I though surely it’s not $11 for one piece of bacon. I question the inadequacy and another dish with four pieces arrived confirming that it was intact $11 for one piece of bacon.

OT
New York Area
6 reviews
Dined on 8 October 2019
Overall 2Food 3Service 1Ambience 4

Service was more than poor. Waiter Kabir was not attentive. He was busy chit chatting with the staff.
We were charged for coffee that according to the menu on open table should be complimentary with Arabic breakfast package .
I sent a note stating it’s a birthday occasion with the reservation but staff was to busy to read it !
All in all disappointing experience.
Will not be back or recommend this place.

AB
London
1 review
Dined on 6 October 2019
Overall 5Food 5Service 5Ambience 5

We had the Afternoon tea. Impeccable service.

SD
1 review
Dined on 6 October 2019
Overall 5Food 5Service 5Ambience 5

A fabulous experience in a beautiful environment. Staff were great and pleasant. Will definitely return for special occasions.

LB
1 review
Dined on 6 October 2019
Overall 5Food 5Service 5Ambience 5

Fantastic place to celebrate a birthday!! Our waitress Ursula was outstanding.

DR
New York Area
1 review
Dined on 6 October 2019
Overall 3Food 5Service 1Ambience 5

Food and ambiance were amazing as always. However, the service was subpar. We expected much more from the Plaza hotel then waiting 10+ minutes to have our waiter come to take our order, bring our coffee/tea, and pay the bill when they were not busy. We had to search for our waiter multiple times to even take care of us and most of the staff was standing around talking to each other. Wonderful breakfast food but the service left this experience feeling lackluster and overpriced for nothing special.

WF
1 review
Dined on 5 October 2019
Overall 5Food 5Service 5Ambience 5

We had a wonderful time celebrating my daughter's birthday! It was an amazing experience and the service was amazing. Thank you!!

OT
Miami
1 review
Dined on 4 October 2019
Overall 5Food 5Service 5Ambience 5

High tea for my daughters birthday celebration!

OT
Los Angeles
1 review
Dined on 4 October 2019
Overall 1Food 1Service 1Ambience 5

Terrible experience. Waiter was extremely rude.

OT
1 review
Dined on 4 October 2019
Overall 3Food 3Service 4Ambience 4

Family birthday

d
New York Area
58 reviews
Dined on 4 October 2019
Overall 5Food 5Service 5Ambience 5

Everyone on the staff is charming. This was a return for our traditional 3 generation birthday celebration. This time for my daughter. My granddaughter who is very at home at the Palm Ct. at three, is treated with tremendous respect.
We would have preferred lunch menus as had on past visits. 12:15, is much too early for formal tea with no options.
Our experience was lovely in the most beautiful space.

DN
Portland
3 reviews
Dined on 4 October 2019
Overall 3Food 5Service 2Ambience 5

We went for tea. I chose the champagne option. I would have had more than one glass of champagne had our waiter ever come back to check on us. I had to ask another waiter for our check. We went 20 minutes without anyone checking on us.

OT
1 review
Dined on 3 October 2019
Overall 5Food 5Service 5Ambience 5

Great experience. Was all we had dreamed about.

OT
New York Area
1 review
Dined on 3 October 2019
Overall 5Food 5Service 5Ambience 5

Best three hours of the day!

OT
1 review
Dined on 2 October 2019
Overall 5Food 5Service 5Ambience 5

Birthday celebration!

RF
San Francisco
1 review
Dined on 1 October 2019
Overall 4Food 4Service 4Ambience 5

Wonderful place and a classic in New York. The vegan afternoon tea was good. There is some improvement potential in providing vegan alternatives for butter and clotted cream accompanying the scones.
The food is a bit overprized though we found it worth to pay for the ambiance.
A big compliment to the young "chef de service" from Dallas, who connected to us in a natural and inspiring way, making us feel very comfortable.
May his young talent flourish further and inspire the Plaza culture.

A
1 review
Dined on 30 September 2019
Overall 5Food 5Service 4Ambience 5

I booked the Plaza for Champagne High Tea for my daughters pre wedding party . 10 ladies all from Australia. I sent out invitations and asked the girls to dress up. This was a great experience and everyone love it. The food was amazing, good service and attentive staff. It is expensive, but a once in a lifetime treat for us.
I highly recommend this for a girls special event.

OT
Hawaii
7 reviews
Dined on 30 September 2019
Overall 4Food 4Service 4Ambience 3

The venue was spectacular and the experience should have been great - unfortunately a nearby table of 3 mothers with 3 children thought it was McDonalds and their kids ran uncontrollably impacting the ambience for others. For $82US per person I expected better.

W
Philadelphia
1 review
Dined on 30 September 2019
Overall 5Food 4Service 5Ambience 5

Our Waiter was Exceptionally nice and helpful! Food presentation was Very Well done and even if you were actually hungry, there was plenty to eat. The Plan Court couldn't be a better example of "Traditional New York" hotel dinning and Everything you would have expected from this pristine property from years gone by.

Loved the experience and we wail be back. THANK YOU!

LA
1 review
Dined on 30 September 2019
Overall 1Food 2Service 1Ambience 1

Be warned. If you book the first reservation at 12:00....they didn't begin seating people until 12:10. Then they proceeded to seat one table at a time, every 5 minutes. We were the 2nd group to check in at 11:45 and yet we weren't seated until 12:35. No one even came to our table to take our tea order until 1:00, and that was after I had to get up and find someone. Very disappointing!! At that price point, we should have been treated much better than that. Also, only one working restroom available for hotel guests, upstairs. Only 2 stalls. There were 15 women in line. Would NOT recommend visiting the Plaza Hotel!

RO
New York Area
8 reviews
Dined on 29 September 2019
Overall 5Food 5Service 5Ambience 5

Our waiter, Fariz, was extremely pleasant and courteous. He made excellent recommendations, and his choice of teas was outstanding. We very much loved the day! Thank you.

k
Washington DC
1 review
Dined on 29 September 2019
Overall 1Food 1Service 2Ambience 4

Lovely setting but terribly disappointing tea service. The scones were delicious but the rest of the savory bites were quite mediocre at best. The dessert bites were cloyingly sweet. For the $100+ per person price, I would say this is a tourist trap to avoid!

KG
New York Area
6 reviews
Dined on 29 September 2019
Overall 5Food 3Service 5Ambience 5

It was a fun experience to wander the Plaza hotel! The service is amazing and the food was standard brunch fare.

s
1 review
Dined on 28 September 2019
Overall 5Food 5Service 5Ambience 5

My boyfriends mom was visiting for the weekend. We took her to The Palm Court to have dinner and she loved it. The atmosphere was nice and they played jazz music which she loved. The service was also great. The food was delicious. Their Cesar salad is amazing! Next time I want to go back for the Afternoon Tea~

D
1 review
Dined on 28 September 2019
Overall 5Food 5Service 5Ambience 5

This was an amazing tea. The service was impeccable, food awesome and champagne even better. A must. I cannot wait to go back.

OT
Nashville
1 review
Dined on 27 September 2019
Overall 5Food 5Service 5Ambience 5

Such a delight to be served by the most fabulous servers, Khalid and Fabriz. They knew what a treat it was us for to enjoy high tea at the Plaza and they made sure it was an extra special experience for us.

SM
Toronto
1 review
Dined on 27 September 2019
Overall 5Food 5Service 5Ambience 5

It was a fantastic experience. Fritz was amazing!!

OT
Brisbane / QLD
1 review
Dined on 22 September 2019
Overall 4Food 2Service 3Ambience 4

Very disappointing. The food was over cooked. Salmon was dry and we needed a steak knife to cut the chicken. Lovely place and staff but I would only go for a drink.

RH
1 review
Dined on 22 September 2019
Overall 5Food 5Service 5Ambience 5

Our server was fantastic. He overhead me mention that it was my daughter's birthday. He brought out a surprise and sang. Also, they have a Gluten Free menu for tea - that was very good.

LF
New York Area
3 reviews
Dined on 22 September 2019
Overall 4Food 3Service 4Ambience 5

Came here for afternoon tea for a friends bachelorette party. Loved the ambiance, but the desserts could have been better (too sweet for my taste). Also very expensive for what you get. You’re definitely paying for being on The Plaza. Beautiful nonetheless!!

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