The Melting Pot - Reston

4.6
3268 reviews
$31 to $50
Fondue
RESERVATIONS ARE NOW OPEN! On Saturday, June 13, we are dipping again together with conversation and laughter. WE are highly committed to providing a healthy and safe environment with the highest of standards for our guests and team members. Therefore, our doors will reopen with 50% capacity in accordance with Governor Northam with reduced dine in hours. Reservations highly reccommended.

Experiences

  • Thursdate Dinner for Two Special

    $44.95 per person

    Multiple dates available

    We're turning up the heat on Date Night! The Thursdate™ special four-course menu starts with your choice if cheese fondue, followed by a fresh salad course, your entree includes filet mignon, salmon, teriyaki sirloin, and more. Your meal finishes with our new sparkling chocolate fondue! Rose petals and candles will be waiting at your table. Handcrafted drinks or a bottle of JNSQ Rose can be added to your meal.

Safety precautions

Cleaning & Sanitising
  • Surfaces sanitised between seatings
  • Common areas deep cleaned daily
  • Digital, disposable or sanitised menu provided
  • Sanitiser or wipes provided for customers
Physical distancing
  • Limited number of seated diners
Protective equipment
  • Waiting staff wear masks
  • Diners must wear masks unless eating or drinking
Screening
  • Sick staff prohibited in the workplace
  • Staff temperature check required
  • Contact tracing information collected
What 3268 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.6based on recent ratings
4.6
Food
4.5
Service
4.5
Ambience
4.1
Value
Noise · Moderate
95% of people would recommend it to a friend
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HM
vipHeatherM
Washington DC
6 reviews
Dined on 16 February 2021
Overall5Food5Service5Ambience5

I took my daughter for Valentine’s Day and we had such a lovely time trying all the different foods and fondue!

OT
OpenTable Diner
Washington DC
1 review
Dined on 15 February 2021
Overall5Food5Service5Ambience5

The food was amazing and service was great! Melting pot has really upped the choices and all was delicious!

OT
OpenTable Diner
1 review
Dined on 15 February 2021
Overall5Food5Service5Ambience5

Great service and extended Valentine’s menu made for a fun night.

OT
OpenTable Diner
Washington DC
1 review
Dined on 14 February 2021
Overall1Food3Service1Ambience4

It took about 30 minutes for anyone to even come say hello to us and get our drink order when we were sat at the table and we were on time for our reservation. 3 different servers walked past us and made eye contact and walked off. Finally one came to our table and asked if we had been helped and we told her no and she was shocked no one had said anything to us. She said a manager would be coming over to speak to us and we never spoke to one. Our reservations were at 6:30 and we didn’t leave until about 10.

The Melting Pot - Reston
Responded on 17 February 2021

Sorry to hear you didn't have the best experience! Would you be willing to reach out to us at meltingpotreston@gmail so that the General Manager can contact you?

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OT
OpenTable Diner
1 review
Dined on 14 February 2021
Overall1Food1Service1Ambience1

My wife and I reserved the melting pot for Valentine’s Day. We ordered the Romantic Package. I do not recommend this package to anyone or this restaurant . Nobody explained what our package entailed and when we asked, the server had no idea what we were talking about. They took our picture and never gave us the framed photo. They didn’t tell us we could keep the flowers and vase. The meal was missing items that the website said it would have. The table was messy and had cracked seating in the cushions. Just overall not worth the money you are spending to cook food for yourselves. Stay home.

The Melting Pot - Reston
Responded on 17 February 2021

Sorry to hear about the issues you had with your celebration package. Can you provide a good contact number at meltingpotreston@gmail, so that the General Manager can contact you? Look forward to hearing from you.

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C
Care
Washington DC
1 review
Dined on 9 February 2021
Overall3Food3Service1Ambience3

We have been to this location many times. The most recent visit in Feb 2021 left us feeling that we may not return. The 4 course experience took over 3 hours!! Our waiter seemed to forget we were there. Once he took the drink and cheese order, he came back with the cheese but no drinks. We didn't see him again for another hour! We requested assistance from another waiter to at least have some water. When our waiter finally returned, we ordered the remaining courses, received the salads (which were wrong) and he disappeared again for 30 mins. When he showed up again, he brought the meat course but gave us the wrong meats. We again had to wave down a different waiter for help and to finally get our drinks and the correct meats after almost 2 hours of sitting there. Our waiter disappeared again and we waited another hour before the chocolate course came. He set the flamebay on fire and then turned around to chat with someone. Needless to say, the chocolate burned. We ate the dessert pieces and finally got our check (partially discounted after complaining about the horrible service), we paid and left. It was the worst experience I've had there. We felt like hostages for 3 hours. I don't know if we will ever return.

OT
vipOpenTable Diner
Washington DC
1 review
Dined on 2 February 2021
Overall2Food4Service1Ambience3

This is my step daughter fav place to dine. We often go here for special occasions. She was leaving to go back to college and wanted to eat there fir her last night. We were there almost 4 hours. Took a long time before we even saw a waiter. After ordering drinks and him deliver everyone else’s I reminded him about my cocktail. He said he would get it. After his next 2 returns to our table with no drink I asked yet again. He told me they didn’t have a bartender so he would try and make it himself. After another 15 mins he returned Ed with a drink that was undrinkable. I sent it back and told him how to make it. We waited 45 mins between each course and had to hunt him down every time we needed something. I had an empty water glass most of the night despite asking for refills. When you spend $280 on dinner for 4 people you expect better service then at a local TGIF. Not going back anytime soon.

D
vipDesi
Washington DC
4 reviews
Dined on 30 January 2021
Overall5Food5Service5Ambience4

They are perfectly set up for separate eating and it was a very fun experience to cook and eat together. Nice that people can choose their own options for the meal. Way too much food tho, would be food to have a half portion

OT
vipOpenTable Diner
Washington DC
52 reviews
Dined on 25 January 2021
Overall5Food5Service5Ambience5

First time trying the melting pot and was pleasantly surprised! We had a very good experience from service to the food. Everything was fresh, delicious and seasoned. If I had to nitpick, the spinach artichoke cheese fondue could of had more seasoning. But everything else was great. Service was excellent as well. Our server was friendly and efficient. This is something I will try again.

OT
vipOpenTable Diner
Washington DC
12 reviews
Dined on 25 January 2021
Overall5Food3Service5Ambience5

Loved the cheese and dessert course

RA
RakhiA
Washington DC
1 review
Dined on 22 January 2021
Overall4Food2Service3Ambience4

The Entree course was disappointing- nothing exclusive for the price. The breads were dry and hard. The cheese fondues were good.

OT
vipOpenTable Diner
Washington DC
4 reviews
Dined on 21 January 2021
Overall5Food4Service5Ambience5

Our server was Sarah B and we have allergies so we are not an easy table. She brought out something I knew I couldnt eat and she was super honest that she wasnt entirely versed on gluten free and had the entire plate remade. She went above and beyond to be helpful and we couldnt have been more pleased with the service

r
vipreem
Washington DC
13 reviews
Dined on 9 January 2021
Overall1Food5Service1Ambience3

The service as absolutely horrific. I usually dine at the Melting Pot in Fredericksburg bc the service is exceptional. The Reston location is closer to my house, so it’s unfortunate that i will have to make the drive to Fredericksburg next time. The Reston location has better dippers from the fresher bread, the tortilla chips and they serve my favorite.. cauliflower that Fredericksburg doesn’t serve.

But after a horrible experience this past weekend for a friend’s birthday, I won’t be returning! I only gave a great tip bc I feel bad for the restaurant industry, not bc the service deserved it.

AL
AbuLuc
Washington DC
4 reviews
Dined on 6 January 2021
Overall5Food5Service5Ambience5

A slow Wednesday night, in mid winter, during a pandemic. Not crowded. Friendly service and good food. Interesting dynamic that should be lots of fun for gatherings (when we can do that again).

JC
JenniferC
1 review
Dined on 3 January 2021
Overall5Food5Service5Ambience5

We have a wonderful birthday celebration and excellent server.

OT
OpenTable Diner
Washington DC
1 review
Dined on 3 January 2021
Overall3Food3Service4Ambience4

Overall, the service from our waiter, Iman, was excellent. The hostess gave some pushback when we didn’t want to be seated in a booth right next to another family, which we found odd. The food was okay, more in line with a French cuisine. Overall, it’s an experience, which we were glad to enjoy but we won’t do again.

The Melting Pot - Reston
Responded on 6 January 2021

We're glad to know you enjoyed your time with Iman! The hostess in question will be spoken with as well. We'd love to invite you back! Would you be willing to reach out to me at 703-435-1277? Thank you, Erin Media and Events Manager

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HD
HannahD
Washington DC
1 review
Dined on 2 January 2021
Overall5Food5Service5Ambience5

Awesome anniversary dinner! The food was amazing and service was great

OT
OpenTable Diner
1 review
Dined on 1 January 2021
Overall5Food5Service5Ambience5

Great place love the food

j
jeffs
Washington DC
1 review
Dined on 31 December 2020
Overall5Food5Service4Ambience4

Staff work very hard and they were great. With all obstacures in place they did an outstanding job. They were overwelmed with grab and go but rolled Keep up the great work

OT
OpenTable Diner
Washington DC
3 reviews
Dined on 31 December 2020
Overall4Food4Service4Ambience3

The waitress didn’t offer child menu for NYE prefix until I inquired during our meal. $88 prefix for child is ridiculous, she should have asked us at the beginning of our meal. Additionally waitress Sammy brought us a ‘complimentary’ champagne toast for 2 adults and a Shirley Temple drink for our daughter however we were charged on our meal ticket ($15). Sammy did adjust the prefix price to child ($25) after my further discussion. Appreciated but I had to suggest. Charging for complimentary toast was further disappointment. Overall Disappointing experience for our family NYE experience!!

FI
vipFoodieInDC
Washington DC
27 reviews
Dined on 31 December 2020
Overall1Food2Service1Ambience1

NYE at the Melting Pot was a chaotic mess we will never forget. Our OpenTable profile tells the people at the front that we've been coming there since the dawn of time, but when we walked in, we waited for 10 mins even though the entire section we were being brought to was empty. When we were seated, we were told they were only offering prix fixe. What? It didn't say that on either their website or on OpenTable. $88 pp for a mix of meat and seafood. Well, we don't eat meat & we always only get cheese. We weren't paying $88 for cheese so we asked for the manager. 20 minutes later, the manager comes by. He says it was on OpenTable. I show him the screenshot I took of the pages when I booked it, which I always do when a reservation requires my credit card. He admits it says nothing about prix fixe. He says - and get this - this 12 year old in a Gucci belt tells us that he will "let us get cheese but he can't go any further." What does that mean? Apparently that means we were not *allowed* to get a salad or dessert. On NYE. We are stuck with this bc they have our credit card. Unreal. OK, fine. So, now we've been there 30 mins & still haven't even been able to order a drink. That's when our new server comes over & tells us that they were arguing in the back about not wanting our table because it was "just cheese," but that she, a hero, bravely took our table. She says she will treat us like anyone else. Wow. So, we say, "cheese for 4 & lots of pretzel bread, pls & a yin yang martini ($11.95 on the menu)" We get 2 pieces each of stale pretzel bread & the worst pot of fondue we've had since we started going here. I ask again for pretzel bread. She forgets she forgot. Says she'll get it. Never does. Doesn't offer us another drink. Just leaves us there til it's time for the check, where they charge us $12.95 for our drink. We planned to tip ~80% to make a point but in the end, 25%. She didn't treat us "like everyone else." Appalling experience. Barry, what is going on there?

A
Anibanani
Washington DC
7 reviews
Dined on 24 December 2020
Overall4Food4Service5Ambience4

We love coming here for the interactive fondue. Great fun for our family. A Christmas Eve tradition.

JH
JamieHolb
1 review
Dined on 14 December 2020
Overall5Food5Service4Ambience5

During this time of mitigation’s and restrictions, Melting Pot is doing a great job! The service hasn’t suffered.

OT
vipOpenTable Diner
Washington DC
1 review
Dined on 12 December 2020
Overall5Food5Service5Ambience5

Staff did an amazing job of helping us with our specific needs for our reservation. Thank you!!!!

B
vipBobby
Washington DC
35 reviews
Dined on 5 December 2020
Overall5Food4Service5Ambience4

A very nice evening out with our daughter with the help of our waiter Kevin. He was energetic, knowledgable, and helpful as we worked our way through the menu options and enjoyed our meals.

We found the entrance a bit congested when we arrived but having a reservation allowed us to move beyond the small crowd to a private booth where we were much more comfortable with the social spacing and had an excellent meal. I recommend getting a reservation instead of standing shoulder to shoulder waiting for a table.

OT
OpenTable Diner
1 review
Dined on 5 December 2020
Overall5Food5Service5Ambience5

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RD
RichardD
New England
1 review
Dined on 1 December 2020
Overall5Food5Service5Ambience5

Our waiter, Lorenzo, was outstanding. Probably the best one we’ve ever had. Food was fantastic

OT
OpenTable Diner
Washington DC
5 reviews
Dined on 1 December 2020
Overall5Food5Service4Ambience5

Fun and interactive dinner. Food was good and sauces were delicious. Waitress was new but was trying hard and was sweet.

AJ
AllJazz
Richmond
2 reviews
Dined on 21 November 2020
Overall2Food3Service2Ambience5

This review is actually for a different reservation that was under my husbands account. We took my daughter there for her 15th birthday with friends. There was 9 of them. My husband and I were done with our meals and they hadn’t even started the dinner portion of their meal.
The entire meal for 9 girls took 3 hours and 45 minutes! For the amount of money we spent, we could have taken them to Morton’s.
My daughter goes here every year for her birthday. We will not be back

JR
JoelR
Washington DC
1 review
Dined on 20 November 2020
Overall4Food4Service5Ambience5

We haven't been for a while, but several times in the past, and noticed a few places in food selection, content, and volume where they appear to be trying to reduce their costs, but of course not reduced to the diners. Otherwise, an excellent experience as always. I'm sure we'll be back.

d
datenightpro
Richmond
1 review
Dined on 9 November 2020
Overall2Food3Service3Ambience2

We went here for our anniversary and were excited, but had an experience that we aren’t eager to have again. Our reservation was for 7:15, and if we had eaten all 4 courses of our meal there (ie if we hadn’t asked for our dessert fondue to-go) we wouldn’t have left until 10. It was our first time there, and our waitress Latifah was not eager to explain the process to us, so there was a lot of confusion when it came time to order. We got the “Big Night Out” and hadn’t expected to have to cook our food (again, partially because Latifah hadn’t bothered to explain), so it ended up being more work than we’d thought we signed up for...if we’d known we would have had to cook our own food, we could certainly have stayed home. Also, as newbies, we were not waited on nearly as frequently as we would’ve liked. Unless you have the time to spare or are looking for a DIY cooking restaurant experience, I don’t recommend this restaurant for a relaxing night out—especially after a full day of work. Latifah did redeem herself slightly by bringing us champagne and chocolate covered strawberries to celebrate our occasion, but by that time we were so ready to go that we couldn’t thoroughly enjoy it.

OT
OpenTable Diner
1 review
Dined on 7 November 2020
Overall5Food5Service5Ambience5

Amazing service and great food!

DL
DonnaL
Washington DC
12 reviews
Dined on 6 November 2020
Overall5Food5Service5Ambience5

The restaurant was not empty but not full. Erin was great - engaging, knowledgeable, on top of things. She brought refills at the right time but was not intrusive. She made dessert better than what I was thinking with her suggestion.

B
vipBarto
Nashville
54 reviews
Dined on 15 October 2020
Overall4Food4Service5Ambience5

They have a wonder Thursdate night setup. Wonderful and enjoyable with great service and was a wonderful surprise for the wifie

S
vipSabs
Washington DC
43 reviews
Dined on 4 October 2020
Overall4Food4Service4Ambience4

First time. Will return to try chocolate fondue next time!

r
vipreem
Washington DC
14 reviews
Dined on 28 September 2020
Overall5Food5Service5Ambience5

Did not disappoint! Delicious! Fun!

OT
OpenTable Diner
Washington DC
5 reviews
Dined on 26 September 2020
Overall5Food5Service5Ambience5

It was outstanding as always

OT
OpenTable Diner
Atlanta
3 reviews
Dined on 24 September 2020
Overall5Food5Service5Ambience5

It was amazing, Lorenzo was a great server. Oscar and Jose were so nice and helpful as well!

OT
OpenTable Diner
Wilmington
2 reviews
Dined on 21 September 2020
Overall5Food5Service5Ambience5

Has unlimited entry. Was amazing, highly recommend going Monday - Wednesday in September

DA
DANIEL
Washington DC
2 reviews
Dined on 19 September 2020
Overall5Food5Service5Ambience5

My first experience there, my wife and I had an amazing time and our waitress was very helpful with suggestions and keeping our table attended to.

FAQs

The Melting Pot - Reston offers takeaway which you can order by calling the restaurant at (703) 435-1277.

The Melting Pot - Reston is rated 4.6 stars by 3268 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.

Tweets by The Melting Pot - Reston