The Keg Steakhouse + Bar - West Edmonton
Food was great. Holly was amazing. I would go back just for her service. We love the Keg, but it is getting expensive these days. Sometimes it seems it’s climbing at a faster rate than other restaurants. No complaints about the food or service though.
The service was excellent, Holly was right on cue with every part of the dining experience.
Service for family of 7 was Excellent, timing of food delivered was perfect, and the food was top notch!
The service/food was great from start to finish. Thank you
Our server Chris was wonderful. He was very attentive
Thanks so much
Excellent evening and service
Not a place for a Valentines date night. Too noizy, well done steak like a brick, coupon worthy only.
Birthday dinner and Valentines dinner. The only negative was the noise level, very very loud and difficult to visit with one another. We were placed beside a table of 12.
Fabulous as always. Chef on tonight was amazing, “medium well” steak actually came out as medium well...a first for me...great job!
Great food and great service. They accommodated my daughter's allergy very well.
Our server was outstanding! I have many allergies and she made me feel comfortable with being able to order and the manager came over also and assured me kitchen would take care of me. Best service I’ve received so far ever for my allergies.
We have been going to the Keg chain for 42 years starting in Calgary when we were dating. The food and service have always been great. Amazing how little the menu has changed. The Billy Miner pie has always been a favorite.
Food was delicious, best we had in a while. Service was really good as well. Only recommendation: have drink specials available in dinning room, not only the lounge
We had a good time in the beginning our server was great, the food was good. But another server walked by my wife and called her a bad tipper and it brought the entire mood down and ruined our evening we talked to the general manager and hopefully that doesn’t happen to another customer.
Great food and great service
Evening out with my husband
It was what we expected. Keg is pretty consistent
Waitress was very attendance, food came out quickly, and was very good, but the Old Fashions were pricy. We were celebrating my son’s birthday. That’s his choice every year. So, All in all, it was great and we’ll be back!
It is a very busy restaurant and not a great place for a date night. I was hoping for a much more quieter table, and had requested as such, but was put next to the wait staff area and another table directly close by...took a bit for our waiter to take our order, including drinks. However, the food came out quickly - the appetizers came with the salads, this could have been separated. Overall food quality was great, just service was lacking and it was very very very loud in there.
We had a wonderful evening at the keg. The service was great and the meal was delicious. When we sat down by the fireplace the music was too loud. Upon letting our server know he immediately turned it down. It was an anniversary supper and The Keg manager came over and brought a dessert big enough for the four of us. Very pleasant time was had by all.
We had a fantastic evening
Good was great ! Came out hot and quick
Everyone enjoyed themselves
My sisters 60th birthday
Once again, our dining experience exceeded all expectations. Noah are server was excellent from the first greeting and welcome to when we left. And this also applies all attendees from the reception area to those who assisted Noah. We look forward to our next dining out. Thank you.
In the past we were happy to go to The Keg for special occasions even though it's a chain because the food was always great
This time though our experience was very different. An hour into our meal - 3 hours at dinner isn't unusual for us on a night out- we're we're asked both by our server and the manager about the speed at which we were consuming our food, "You seemed to have slowed down, everything ok? Would you like to pack it up?" It felt like we were being pushed out and pressured- pair that with the weird zombies on tablets surveilling and collecting dining data made it the last time we will go there for an occasion. (Not to mention the excessively drunk man shouting, who was continually served alcohol) Better to stick with the smaller, more intimate non- chain place- they would never dream of rushing their patrons - shockingly bad decorum. C'est la vie- everyone could use less red meat anyway.
Shannon was fantastic! Attentive, friendly and took care of every detail for our special evening. The birthday card for my mom was a very nice touch. Thank you!
Amazing meal. Service was excellent.
food and service excellent. very noisy.
our party of 8 had to struggle to hear each other.
A round table for 8 would be a big help.
We had a really enjoyable evening at the Westend location. Our waiter Reid had a great sense of humour, we enjoyed visiting with him. We were happy to find one of our favourite Australian vineyards on the wine menu.
The food was very good... no complaints!
Thank you KEG for delivering a great night out with friends.
Had a great night and the food and service was excellent
Prices have gone way up! Quality and quantity of food has gone down ! $45 for a 6 onz steak that comes with green beans instead is asparagus is just a disgrace !!!
My husband and I love The Keg. We pretty much go there for both of our birthdays plus our first date and wedding anniversaries. Always guaranteed to have a good experience and meal.
Wonderful meal. The keg always delivers with great food and professional staff. Always a treat.
Only negative was the nose level. Extremely loud
Excellent as usual. Food and service impeccable as well as the timing of food being served. Will be back.
We had a halibut and it was over cooked and dry and not seasoned properly
Had to wait about 15 minutes and were offered sample wine while waiting which was nice. Super busy and very noisy
Our steaks were so very delicious. We had a mix up with the sides we ordered, which was quickly remedied. We are always grateful for so many gluten-free options.
We have been enjoying the keg at this location for some years however it has deteriorated over the past 12 months with noise, service and value. Noise at this location has really become an issue and dampening and abatement would be highly recommended. Peak periods Thursday Friday Saturday need staffing complement and managerial support! You’re tipping out of staff process needs to be markedly improved.