The Keg Steakhouse + Bar - West Edmonton
Always an excellent meal at The Keg!
Especially wonderful to celebrate our wedding anniversary there.
Our server was funny, kind, informative, efficient and couldn’t do enough for us to make our evening fun and special!
~Dave and Joy
We arrived and were seated immediately. Through the night we received great service and food is always delicious.
Restaurant is extremely noisy! Server was excellent
Our server was amazing ,very attentive and great with recommendations. We ordered the pistachio crusted salmon ,the crab stuffed mushroom caps and the sirloin steak with a Caesar salad and a half lobster. Everything was amazing the steak melted in your mouth as well as the lobster . My only downfall would be there Cesar drink and the high ceilings make for a very loud atmosphere .
Wonderful service great food we love coming to this west end location!
I had the Steak Frites and the steak was great but the Fries were cold and somewhat hard and so I didn't eat them.
We had an amazing server
It’s nice to have someone that really wanted to do a good job and make sure our evening was great
The Keg is dated. Over priced for quality of what you're getting. If I'm spending $200 for dinner, it shouldn't look/taste like it came out of a box from Costco.
Good! Our server was pleasant and the food was very good.
My all time favourite restaurant. Love the twice baked potatoes. Very loud though. But good.
If you want to have a nice and intimate dinner, do not book at 7 pm. We were stuffed in a hallway of overpopulated tables, sitting at a tiny table, beside yelling children and prying eyes of senior citizens. It was extremely bright and loud. Really disappointed in ambiance. Service was good. Food was good. Manager usually makes a point of saying hi. This time he stopped everywhere but our table. Usually in a suit, coming here after work. Wore a t-shirt this time & had many tattoos visible. Weird coincidence? Lol
Unfortunately our order was missed or forgotten, so we waited an unusually long time. However the manager did arrange that our bar drinks and appetizer was on the house. It was a very busy night for them, but we are loyal Keg users so we will return.
Everything was delicious as usual, nothing beats the Keg...Great service, Great food.
Service very good. Enjoyed the food. It was abit noisy but was manageable
We booked a table and indicated it was for a special occasion. We arrived prior to our reservation and we weren't seated until at least 10 minutes after our reservation time. When we were seated , we were placed at a table right by the kitchen (VERY loud and had staff running by our table all night)
We waited almost 1/2 hour for anyone to come to our table. When our server finally came he said "Sorry...I didn't know you were my table" .
Other issues/missteps: They didn't have my wine at the bar and I had to wait at lease 5 minutes for a drink after everyone else had theirs; No cherries in the kids specialty drinks (As indicated in the description); spilled calamari off the plate as he was placing it on our table and left it (I had to ask for it to be cleaned up); My husband had to wait about 15 minutes for his potato to be served to him (1/2 way through the meal)
The food quality was very good.
The manager had to come to our table 3 times because of the level of service. He ended up giving us 20% off the bill.
Overall not a great way to celebrate my son leaving for College.
The service was very slow Waited for at least 20 minutes after reservation time food was good but asked for well done and it was medium rare didn't have time to send it back so did not complain found it too be very noisy and therefore not an enjoyable relaxing experience
Always a wonderful experience at the Keg. We will be coming back.
Enjoyed the meal and the staff were beyond great with respect to helping my very elderly father.
We were celebrating our 48th anniversary and we had a wonderful time. Everything and everyone were great.
We had a group of 9 - Excellent service, food came quickly and we were well attended to.
An absolutely amazing experience! My wife and I came for our wedding anniversary this week. I recommend this place and will 100% be back again. Food and service are great. They made our evening fun, tasty and exciting! :) Hope to be back soon!
Always a pleasure to visit. Lobster tail on one order was overdone but everything else was just great. When renovations ever get done they may want to work on that noise level problem.
Another lovely Date Night at the West End Keg. We were so please to have our reservation request completely fulfilled especially on a busy night. The food was excellent. Exactly as we ordered, portions were large and everything tasted fantastic! Our server, Sara, was the best! She really made the night perfect. She was polite, funny, informative, and very attentive. (We also noted her serving other tables and wanted to mention that she treated an older couple near us with such great regard and respect. They were quite “needy” and without even an eye roll she walked then through the entire menu at their pace never making them hurry and attending to their every need.). Thanks for another terrific night, never been disappointed coming here!
Our server was exceptional. She was very busy still took great care of us. Excellent service.
A bit late getting to our reserved table. A mix up with the reservation I guess. The first assigned table was pretty dark. need bulb change. I suggested another table by the fire. It was nice and warm , but kind of got toasty. I asked the manger to turn down the heat. It was turned off. Too bad there is no control of the heat from full blast to off. It was nice to see the manager going around the tables. The table next to us was way too loud even after taking out the hearing aides. Food as excellent. The waitress was excellent. Overall the evening was very good.
Food was very good. Love lobster summer.
Disappointing overall. The server spilled both my wine and the beer of another table guest. My salad order took three tunes to arrive with the correct dressing and the prime rib was over done and a bit dry. We were also interrupted by the server almost every time she passed to see how everything was.
Service was excellent and quick...food as usual, was hot and as ordered...steak perfect. A very consistent restaurant that you can count on to have a good experience.
Always a pleasant experience. The food is consistently good and the service is also great. We have been going to The Keg for birthday celebrations for years.
Went for our anniversary, we made a reservation but still had to wait about 5-10 minutes. Excellent service, our waiter was knowledgeable, kind and professional. The drinks and appetizers were served quickly, we had a longer than expected wait for the entrees and my husband felt his steak rested a bit long. Nevertheless, the food was delicious.
Our server Holly was absolutely PHENOMENAL !! She went above and beyond to make our dining experience unlike any other. She was attentive, knowlegeable and super friendly & energetic. She had a smile on the whole time, she engaged in conversation with us and made us all so happy!!!
Our server was outstanding and the food was very good
The service is excellant, and the food is great. The noise level is rather high in this establishment.
Our evening was wonderful. All that we had wanted and recalled from our previous numerous times that we have come to the Keg for birthdays and anniversaries. That evening was our anniversary and my wife was very pleased. The server, Marc B., was very nice and attentive. He should be highly commended on the wonderful service he provided. Thank you and we will be back soon.
Birthday dinner. The waitress, Jaclyn, and the hostess both wished me a happy birthday.
Jaclyn was a friendly, attentive waitress who helped to make our experience pleasant and enjoyable.
Service was slow
We loved our food today and had great service.
Really great as usual! 36 th anniversary absolutely fabulous !
Steak and veggies cooked great. Huge overload of garlic mashed potatoes. Huge decrease of king crab provided, not worth the value.