The Hat Resto Pub
There was no “dining experience”. We all met up there only to discover that The Hat was closed. Not sure why the system would accept a reservation if they aren’t open. Very disappointed.
We arrived at our reserved time and ordered food and appetizers. A group of individuals came about 20 minutes after us and somehow their food ended up coming at the same time as ours and seemed a bit annoying since we had been waiting a loot longer.
Food was overpriced, there was only one server working during lunchtime, which seems a little odd considering it's a busy time.
Love the Hat! The menu has a wide selection and never disappoints I have always had a great meal. I'll be back soon!
Decent place to go for lunch downtown. You get value for your money.
I took lunch away from my office to untangle my thoughts. The only thing that would have been an improvement is an additional server, as the lunch crowd was large and demanding, especially on the staff. So, I had to hustle back to work after eating, instead of having received my meal earlier.
Everything was good, only concern was the time it took to get the meal, not enough kitchen staff working, waitress was fast and came around lots. Good food, will be back.
Cute little pub on jasper- went before an Oiler game on a Saturday night with only one server/bartender and it got pretty busy! She worked very hard but needed some help to be a good server to everyone in the place. Seemed to be quite understaffed.
Must have been a slow day because we were the only people in there at the time.
Menu had WAY too many options. The food was mediocre and the waitress seemed like she had zero personality. She was totally good but seriously smile at least once. There wasn’t really anything on special or on sale so not really a lot of focus. Maybe that’s why no one was there. This place was recommended to me and I’m not sure why.
Probably wouldn’t ever go back. Just not really hip. Sad because it’s close to me and I’ve always wanted to check it out. Maybe I’ll just leave my hat at the door and go somewhere else.... not impressed at all.
I came here for a business lunch (the other party didn't show). It was very busy, and there wasn't the usual complement of wait staff. Otherwise, things would have been speedier and my overall grade would have been higher.
I ordered a favourite, which arrived as I expected and sooner than I expected. So, I enjoyed it and was fortified after an irritating workday. The staff and the 2 other patrons near me had sporadic but enjoyable conversations. In short, it was a fun end to the workday.
Pleasant food, great atmosphere, and great service! I will likely eat here again.
Disappointing meal. We used to really enjoy the burgers here, but this time the quality was not there with the burger patty. Extra $3 for shoestring fries versus regular fries is a ridiculous up charge on already expensive burgers:sandwiches. I had the Sharwarma wrap which is supposed to be a Hat specialty, and it was not good. Cooked lettuce in the wrap really took away from the flavor. I did not feel well after eating this.
Service was good, but food has really declined.
Love the spinach dip here!!!
Was a great night out for my birthday and the service and food were excellent!
It was business lunch with a colleague and friend. We were able to socialize and discuss industry developments without being subject to intrusive noise. The food was hearty and tasty and came promptly after being ordered. The staff provided my preferred drink without being asked - which was fun.
Food was just ok. Should have had the burger instead of chicken.
I reserved a table and it said it was confirmed and the restaurant was closed. Awesome....
Food was out in good time. Service was excellent. Sadly, I was ill after having the Shawarma wrap.
The staff and the owner were welcoming and good company. After a discussion with the server, I tried a vegetarian burger I'd not had before and did enjoy it. I'd order it again. In short, it was a sustaining and revivifying meal after a tough work day and kept me free from after-work junk food.
Excellent food and great service. I would highly recommend!
45 minutes for a burger and rude comments from staff. Will not be back.
Fun atmosphere with lots of fun cocktails. Great food.
Food wasn’t very good at all.
It's a place where the owner works hard to take good care of his staff, as well as his patrons; so, there's a level of comfort and efficiency that isn't seen in places with a culture of bullying. And the food is prepared and presented well and is reasonably priced for the quality. And I enjoy the food, as well as the owner's knowledge of whiskies, for he's introduced me to 2 or 3 that have become mainstays for me.
Fantastic restaurant! Highly recommend both the food & the drinks.
Great food, reasonable price, very friendly waitress.
Signature burger was fantastic!
Generally the food is quite good, I have eaten here many times, but today not so much and portion size of one of the dishes has gotten smaller and smaller and less toppings and same price or higher. Another dish the chicken tenders were quite hard.
I will try again because I don’t usually experience this here.
Till next time
We found that the food was a little hit and miss. 2 people from our group had to send food back due to it not being very well cooked and others in the group noted that the food was somewhat bland.
We booked a table for a party of 10 and were not seated at one table but rather at the bar tables in 3 tables of 4. Not ideal. The venue was also hosting a paint nite party so they good the good seats.
There is also no vestibule so every time the front door opened we got a big cold gust.
The location is great- we walked to the citadel afterwards.
The music selection was strange. At a point in the evening heavy metal like music started playing which I felt didn't really go with the vibe of the venue.
Venue could do with some accoustics and some updating.
Great food. Understaffed , took forever to get drinks / atmosphere , very quiet atmosphere had hoped for it to be a bit more lively. Very neat looking inside , has the potential to be fantastic just needs better management.
We had booked a reservation ahead of time. We sat down at our scheduled time and placed a drink order shortly after we sat down. We received them and one of my friends asked for a glass of water. We were still looking at the menu at this point. We didn’t get any acknowledgment whatsoever for the next 40 mins nor did my friend get her glass of water. It seemed like they were incredibly understaffed - there was an oilers game on in the city and there was a paint nite on in there too. We waved our server down and just asked for our bill so we could go somewhere else. Our server didn’t even acknowledge how terrible the service was as we settled our bill. I will never ever go back there again.
We had a lovely chat with the owner, we could tell how proud he was of his restaurant and how his goal for his customers was that they had a great experience
Server was friendly and accommodating. Fries were amazing. Came out piping hot and seasoned perfectly.
Always great food and service at The Hat!
Good food, our server was good, but the individual who greeted and seated us got grumpy when we indicated that one of our party had cancelled at the last minute. Apparently we were costing him money. Probably won't be a repeat customer.
Food is always good, prices are always decent, service can be hit or miss but its ok. Definitely recommend for lunch... and the crab cakes. They are soo good. Burgers & mushroom soup as well.
Large booking for a business lunch. Service was intermittent with food coming out in batches. Food was ok, but not worth the price.
This is a good spot for dinner before any event at Rogers Place. Close proximity to the arena, the Resto Pub is a cool spot, with great burgers. I had the Cajun Chicken Burger and felt it was awesome. Was a little noisy and only one server on so not the fastest place, but would definitely go back. Good food and location.
The servers were fine but it took a bit of time to get the food out.