The Grill on the Alley - Chicago
Since opening in June 2000, this high-end steak and seafood house has made its mark on Chicago with locals, and tourists alike. The Grill has become one of the most popular places to gather for breakfast, lunch, dinner, and all types of special occasions. Located on the floor level of the Westin Hotel, The Grill on the Alley is conveniently located in the heart of downtown Chicago with easy access to the McCormick Place Convention Center, shops, museums and theaters.
We enjoy this restaurant very much and prize it for its quiet ambiance which is why we brought a couple from our building who hadn't been before to catch up...GREAT for conversation. We are very fond of Brigitte, but this evening we had Octavio for the fist time and though he was very good, we'll continue to ask for Brigitte. When you start to go there regularly you can try them both and find your favorite too, just like you will their menu.
Our guests had the chicken pot pie and the other, the burger without the bun and with a side of brussel sprouts instead of the fries or cole slaw...I did the plain burger and the cole slaw which is a non-mayonnaise version that is delicious. Both burgers were done perfectly though our orders were the opposite amount of doneness for each. My husband nearly always has the meat loaf and it wasn't quite as good as usual, maybe a little too done, he thought. Otherwise, the timing of the courses was great, Octavio was very attentive without being intrusive and our guests promised they'd be back. Bravo to an ambiance level that allows conversation with an enjoyable meal! (PS--don't miss the chicken pot pie--it's a specialty there and really terrific)
I’m not sure what happened last night but overall horrible experience. I noted on my reservation that this was for a birthday and that a guest in our party had tree nut allergy but server didn’t acknowledge at all. This is my neighborhood restaurant, came back for my dad’s 80th because we had great experiences with Bridget in the past. Our server however was not friendly or inviting; the restaurant was EMPTY yet it took over 40 minutes for our food. Server also missed a part of our order until we brought it to her attention. Food was mediocre at best, I had to return my chicken entree, not only was the presentation awful but it was overcooked, dry and salty, I had to send it back. The Caesar salad was also terrible, just a bunch of lettuce thrown on a plate with dressing. Luckily my dad’s filet mignon was decent and the whitefish another guest ordered was prepared well. The two gentleman who were part of bussing staff were kind and warm, our server could have taken some pointers. Management should probably pay attention to the negative reviews it’s been getting.
It was a great experience. We were greeted immediately, seated even faster. The waitress and supporting staff were absolutely attentive and kind. The food was more than delicious, it was a wonderful experience. Thank you to all who made this an awesome time for my niece and me.
Wonderful meal and many options from which to choose. There is something for the steak lover and the non steak eater. Our server was wonderful. Attentive for sure but not overbearing by any means. Very personable!!! I would definitely go back. Travel Zoo voucher that we had was very generous in covering the dinner. Thanks to travel Zoo we discovered this restaurant. In Westin Hotel so hard to find if you do not know it is there.
Took my husband downtown on the train for dinner!! He isn’t a fan of going to the city drive there for work for 40 years so train. Can. And dinner
Always a wonderful dining experience. Great food and service
All in all it was a good restaurant. We went New Year’s Eve so they only had the holiday menu which is very small. Saw the full menu on Open table and got excited but what we got was good.
the grill was amazing. . our waiter was AWESOME !! it was my birthday and he totally made us feel special.... the food was so good. the portions were great... i loved my drink.. so good... i would definately go back....
Very dark and quiet. Food was great but expensive.
I always love dining at The Grill on the Alley. The service and the food are always excellent. Julie is one of my favorite servers and always pleasant to dine with. The host staff always greats me as a returning diner and remembers us from each dining experience. Carol is always a pleasure to see when I walk in. I always recommend The Grill on the Alley to my friends looking a for a great place in Chicago to dine out.
Food was great as was the service. The dessert, not so great.
Service was excellent but the food was "OK". Not really worth the $$$. We both had the Prime Rib and felt it could use some salt, garlic and in general some spice. The horseradish that came with it was very bland and watery.
Great food and service
So very glad the Grill is back to it's outstanding cozy dining room and excellent service! They had expanded into a space bordering Michigan Avenue, but that area was open to the bar and the servers shared with the bar area. They've closed that area and brought the main dining room back with it's cozy, intimate atmosphere and good service. While the host was slow getting to check us in, once we were seated, Brigitte was impeccable in her timing and service.
The menu seemed slightly expanded but all of the good standards are there to be enjoyed again...great chicken pot pie and meat loaf only second to my own.... They have a great salted skin, baked potato that you can substitute for the mashed potatoes with the meat loaf for only $2.00. It's outstanding (my husband's favorite) and comes with a little tray of condiments to make it just how you like it. The menu is broad enough to satify anyone from salads and burgers to giant steaks and several seafood choices. You can't go wrong. The adjoining bar has great mixologists and a decent wine list as well.
Either they've added some wonderful large art work pieces, or they're just displayed better now, but they're quite wonderful for their space. The booths are fabulous for romantic dinners or lively conversation that won't be interupted by boisterous groups. The groups that were there were having fun, but the booths kind of shield you in a very nice cozy way. If you're looking for a quiet evening with good food and conversation, this is one of the last bastions of both in Chicago.
I really like this restaurant a lot. I go for dinner every time I’m in Chicago Old school with good service. Everything is expensive but it’s on Michigan Ave.
The service and food were great. Our server Carlos was very attentive and gave us great recommendations for dinner! Everything from the soup to the main course was delicious. The location is great right off Michigan Ave.
Our favorite steak place!
Wonderful food and service. We had a great time. The place is great!
Food was really great but service lagged and was very very slow. They are understaffed for the robust business they do. Frustrating.
Only complaint....shrimp with crab stuffing was a skimpy portion of 4 pc.
All were thrilled w food but me.
This has always been my favorite steak restaurant, but my ribeye was dry and overcooked this time. Very disappointing for my one meal while in Chicago.
Sitting right next to a hotel, you might suspect this will not be a great experience. You would be wrong. Granted the decorations seem dated, but in an "Old Chicago" kind of way, they make it work. The service is five star....folks filling your water, chatting, with the experience you would expect from a superb staff. But you go to restaurants for the food (and drinks) and you will not be sorry. I had the meat loaf/potatoes, my group also had the pot pie and the filet mignon sliders. The pot pie looks hand made (and probably would feed three. The sliders have an enormous choice of sauces, and were excellent. The meat loaf could have used a small vegetable, but also was excellent. I don't normally have two Bloody Mary's on a Sunday brunch, but to be honest, I couldn't resist. Old World charm, fantastic food, excellent service. Ask for extra spicy on the Bloody Mary!
Service was horrible Heidi the waitress was not vey visible and in different . The restaurant was very warm inside must have the temps up to 80 degrees
When we arrived at 4:30 there were only a couple of tables occupied (one with a screaming baby). Service started off good, then waiter disappeared. Manager had to clear our table and find waiter to bring us the check. For $200, I expect quality service and an excellent steak. Unfortunately, neither occurred.
The staff is always so great at the Grill! They made my birthday a special one!
A spot in the hustle and bustle of Michigan Avenue where you can enjoy a menu that will please everyone in an environment that is welcoming and allows for conversation. All 3 of us chose the trout last week - not because of a limited menu but because we had it before and knew it to be outstanding. We were not disappointed. Take the short turn off of Michigan - it will be worth it.
Awful - not even close to Beverly Hills iconic Restaurant.
Food cold , service terrible
Our server Greg was decent, but less attentive than we would have liked. The staff seems stretched thin. Our dinner experience took over 2 hours. It took around 25-30 minutes to get our drinks, and nearly an hour to receive our food. The food itself was less than incredible. We ordered the filet mignon and it was not cooked to preference. Very well done. When we went to pay, it took so long that we both had time to go on separate bathroom breaks. We also ordered dessert (the brownie option) to go. Once we got home to eat it because we did not want to spend any more time in the restaurant, we were greeted with a nearly stale brownie. Needless to say, we were not satisfied with our experience here. For a bill of over $200, we expected better service and quality.
Service was very slow on a not crowded Saturday evening.
The 2 steaks arrived hot 👍
The crab stuffed shrimp was delivered at room temperature 👎
Have enjoyed much better creamed spinach elsewhere. Had 2 ask 4 water twice before the glasses were refilled.
I have been to The Grill many times and have love dt. I recommended it to my friends so we could have a nice chat in a not-too-noisy place and have a delicious meal. Wow -- this is the only time I have ever been there that it was crammed, noisy and the service was slow. We happened to be there on the night the New Orleans Saints arrived, with all the fanfare and all the noise and confusion plus all the extra people in the dining room and bar. I'm glad you were so busy and that you are doing well, obviously, but it was also obvious that you weren't prepared for the onslaught of customers. I felt sorry for the servers but I was also not happy that we had to ask three times for a dessert menu.
Food was great. Location perfect for our date at the Broadway Playhouse. Service excellent. Will come back again!
We go there regularly. Consistently good. My favorite dish is no longer on the menu, big bummer (shrimp pomodoro). Be sure to ask for the bar menu for more choices.
Our waiter was from Ecuador and we enjoyed talking to him about their food. We’re going there next spring. Every one of the staff was very friendly and the food was great. I highly recommend this restaurant
My waiter was wonderful- I wish I had his name to praise him specifically!
Construction at the restuarant interrupted our meal. It was so intense that our seats were vibrating. The staff could not have been nicer and offered to move us, but at that point, we were nearly finished with our meal and in a time crunch. We would certainly recommend post construction.
I have recommended to friend's of mine to eat here when they go to Chicago. I have never had a bad meal here. I found it by accident and have loved it ever since.
I read the reviews and many were below satisfactory however some people are more critical so I decided to give this place a go. The service was very slow for starters. We sat in the bar area at a high top table. Our server was okay- at best. I order a filet medium well and it was over cooked and it lacked flavor! The wine I requested was out of stock. I felt like everything was over priced. I over heard a bar tender say to another guest that this restaurant accommodates the hotel guests which would explain why it takes a long time to get mediocre food. I really wanted a good steak. I wouldn’t recommend this place if you’re hungry. A good place to grab a quick drink, if they have it in stock
Delightful meal and outstanding service.
Great food very nice staff
First time dining here. We frequent their location back home in San Jose. That one is the best, so I thought I would try this location. Good but doesn’t measure up to San Jose location. Lobster bisque was okay. Filet Mignon was cooked perfectly, but had been salted too heavily (manageable though). Mashed potatoes were delicious. Decent selection of wines by the glass, but significantly fewer choices than in California. Great service!