The Capital Grille - Chicago- Rosemont
This was by far the worst experience I have had at a Capital Grille. Our waitress was inattentive and at one point called my female companion sir because she was looking at another guest who was exiting the restaurant. She repeated herself because she didn’t remember that she had already come to our table and made some of the same statements. We had to send our steaks back because neither of them were cooked correctly, and I’m pretty sure they just went into an oven because they came back the same steaks that we had already cut into but at least this time they were warm instead of cold. We went to celebrate my partner’s birthday, and, after waiting an extraordinarily long time for our waitress to return to our table to bring us the bill, we were promised dessert to go. However, when we got home and checked our bag of leftovers, we had no dessert despite the fact that there were two marked comped on our bill. I had to ask for the bell three times before it came and while the manager did check in with us once about our steaks, it was a very disappointing evening. I will not be visiting this capital Grille again as I have had much better service and much better food at the Oakbrook establishment.
Business dinner for 4, just over $1,000.00 waiter David was very good, but pushed a not so great $99 bottle of Cabernet on us that was disappointing. The $183 bottle was much better, but way too much $$. That is where Capitol in Rosemont IL stumbles. They clobber you for dinner! - price is very, very high. Bone in filet was awesome, sides all very good. If you are stuck at the Lowe's and have a big customer or lots of dough to burn, it is a good spot to do it. Gibson's just north is very good too and they don't clobber you so hard for the wine.
This is my 4th visit to this location and have nothing but superlatives for this restaurant. The chef in this location is the best. Consistent quality is the mark of any chef, and this one is amazing. The service is great, from front desk to servers. My wife and I were celebrating our anniversary. There was a long stem rose on the table with tiny metallic hearts spread all over, as well as a card.
As always, the Capital Grille delivers a great steak house experience. We've been here a few times over the years and the food is consistently good.
No i should not be asked to say anything more thank you
The Capital Grille is our go to place for our wedding anniversary every year. The food is amazing and the service is out of this world. Their attention to detail is what keeps us coming back every year.
This is one of our favorite restaurants to visit when we are in Chicago. The service is always spectacular and the food is excellent. The ambiance is perfect.
In general, the prices did not match the quality of the food. We ordered the seafood sampler and the shrimp was mushy, lobster tails were tiny (not matching the size of the head and claws that were included). We've visited Capital Grilles from Orlando, to downtown Chicago, to now Rosemont. This was by far our least favorite meal. Probably won't be visiting another Grille anytime soon. Service was good but a bit overbearing. Too many interruptions while we were trying to enjoy our cocktails and while we were having an earnest conversation.
DREW A. OUR WAITER WAS EXCELLENT
NOT TO MENTION FOOD
Thank you once yet again, for a dining experience beyond exceptionl! The Generous Pour addend of seven top wine selections, was spectacular!
We took our friends out to celebrate their marriage. Great service and great food. They decorated our table and brought champagne!
Lunch extraordinaire on a lovely alfresco afternoon yet! Evelina as wonderful as she is, making our enjoyable meal as fine as it could possibly be experienced!
Thank you !
The air was on for a cool day and our seat was frigid.
Wonderful experience!! Great waiter, service and food! We were a little chilly and the manager brought my friend and I shawls to keep us warm
Had great service by John. Food was very good.
Always great food and service. Look forward to my annual visits to Chicago. My first stop is the capital grill.
Waiter was rude and interupted constantly. Brought the wrong food and then lied about the order.
Wonderful food was amazing
We loved our experience! Thank you for all the personal touch to make our anniversary even more special!
Seevice was slower than I would think
There were 5 of us celebrating son's birthday . From the minute we entered , to the hostess helping my mother exit the restaurant (she is in a wheelchair) we had excellent customer service . We have been to the Lombard location several times in the past ,always great! So my mom and son who had never been to Capital Grille before were blown away by the food, ambiance and the waitstaff! there are other nice restaurants in the area now, but you can't get better service and food , its at the top. Thank you Capital Grille for making our celebration lunch so special, they never disappoint! Definitely our new go to in the Rosemont area when we want a treat!!!
The other restaurants need to step it up if they want to compete with Capital Grille.
Impeccable service, great food, great wine, and a great time. My favorite steakhouse in the area!
We were welcomed for a graduation celebration with a special table and recognition by staff. Couldn’t have been nicer.
I had an important client lunch at your fine establishment...knowing it always delivers ..and it was perfect!
Our server was great. Food was fair to good, but not on par for the prices. Also, we asked for my remaining filet, brussel sprouts, and mashed potatoes to be packaged to go, and the potatoes never made it home. Quite disappointing.
It was my daughters birthday. From start to finish everyone was very professional, service spot on. Food was excellent and my 8 year old even tried everything including all the desserts. Hats off to everyone especially who made the ricotta cheesecake. My 8 year old wanted more.
This was an Anniversary dinner and we enjoyed it very much.
Fantastic place to celebrate a special occasion! I highly recommend it! They treated the birthday boy (my boyfriend) like a king! 👑 Our server Sara was beyond fabulous! The food was so delicious. Absolutely perfect night!
Yes However I would tell my friends to watch the value of the meals.
We had a great evening celebrating a 21st birthday.
The food and service was outstanding. Brad took care of us at the bar before we moved to the dining room, where David gave us the red carpet treatment. Leo, the valet, parked my car up front and was super courteous and friendly. The entire evening was amazing.
Concert with friends
Deli I love the filet mignon with lobster sauce, Cesar salad is very good too I loved this restaurant and was my first time there
Wonderful food, ambience, and service. Even on a difficult day this dinner lifted our spirits.
Excellent service and food. They made my birthday special!
Have come to expect great service at the Capital and this was no exception. Giovanni was on point the whole night.
Top 5 restaurant meals of our lives thus far. When you can make French onion soup special you know it’s going to be an amazing meal. Everything from the soup/salad to the meals/sides to the dessert was perfection. The dry aged tomahawk ribeye was definitely in my top 3 steaks of all time, quite possibly number 1. Lobster Mac and cheese was the best we have ever had and even the creamed spinach was fantastic. Lastly the cheesecake we took back to our hotel and it was worth every single delicious calorie and more. And the service? Impeccable. We will be back.
We had a fabulous dinner! The wines were spectacular too!
John Lehman was an excellent waiter. Very attentive and responsive