The British Hotel

4.2
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136 reviews
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CAN$30 and under
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Burgers

Top tags:

Casual
With gourmet burgers and artisanal pizzas, the Public House gives family favourites a refined modern edge, while conjuring the warmth and beauty of the British’s 19th-century beginnings. Its menu includes classic pub foods alongside its thin-crust pizzas and signature burgers, as well as vegetarian choices and meals made without gluten.



With 18 beer on tap and 60 varieties of whisky on the shelf, the Pub is a grown-up retreat from the modern world. Offering a menu of classic pub food alongside an extensive drink menu, it’s the perfect place for an after-work pint or an evening catching up with old friends.
What 136 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.2based on recent ratings
4.0
Food
4.1
Service
4.3
Ambience
4.0
Value
Noise · Moderate
95% of people would recommend it to a friend
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M
1 review
Dined on 28 September 2019
Overall 4Food 4Service 5Ambience 4

Excellent and friendly service. We ordered calamari to start but I found them very rubbery, the waiter took them back and we ordered something else. The rest was good. The band was great. Very pleasant evening. Staff seem to go out of their way to please their clients. Keep up the good work

JD
1 review
Dined on 20 September 2019
Overall 4Food 5Service 4Ambience 4

Good food! Service was a little slow but it was busy! Overall very good and will be going again! Cheers

M
1 review
Dined on 12 September 2019
Overall 5Food 3Service 5Ambience 5

Belle endroit , bonne ambiance . Beaucoup de bruit , difficile à communiquer . Je trouve que le côté bar est mieux que le côté resto !

J’ai pris la brochette de poulet , c’était bon mais pour 18$ j’aurais du facilement avoir le double dans mon assiette !! J’avais encore faim , là portion était mini.

Les autres ont pris les burgers et pizza. Ils ont adorer et les portions étaient bonne!

La terrasse est super aussi.

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M
1 review
Dined on 9 August 2019
Overall 5Food 5Service 5Ambience 5

Really nice place, brings back lots of old memories from years back, great food

1
1 review
Dined on 27 July 2019
Overall 4Food 4Service 4Ambience 5

Great place to have a bite to eat and a few cold drinks. Patio was very busy on Saturday so getting drinks refilled was sometimes a bit long. All in all the food is a lot better then when it first opened. Good job to all staff and keep it up !!!

S
1 review
Dined on 23 July 2019
Overall 4Food 4Service 5Ambience 4

Upstairs ambiance, service and food were great, however there were missing a few Beverages that are on the menu and the women's washroom freaked from out of order toilets.

KA
1 review
Dined on 12 July 2019
Overall 5Food 5Service 4Ambience 5

Great food and service. Love the renovations. .......

BK
1 review
Dined on 10 July 2019
Overall 5Food 5Service 5Ambience 5

Great service and delicious food. I'll definitely come back.

YP
Ottawa
1 review
Dined on 7 July 2019
Overall 4Food 4Service 4Ambience 4

Great place

EB
1 review
Dined on 28 June 2019
Overall 1Food 1Service 1Ambience 1

Frankly very disappointing
They tease you with pictures about tables around the bar (that is nice) but there is no reservation for the most beautiful and enjoyable part of that place. So, despite my reservation, we ended up being parked in the larger overcrowd room behind main building that is obviously for mega parties. No comment about the noise: Impossible to speak without screaming.
Worst, about food: it was very, really bad, very limited choices, no more pizza ...
They served us a very questionable burger and dry fish...
I was planning for a nice sweet evening with my spouse...A total disaster for both of us
Certainly an address and experience to forgot for ever

f
Ottawa
3 reviews
Dined on 22 June 2019
Overall 3Food 2Service 4Ambience 4

I would recommend the British to a friend for the ambience and service but not for the food. We were a group of eight and not one of was impressed with our choice. The chicken wings were very fatty and too greasy. The pizza crust was burnt. The fish & chips were fair. The caesar salad tasted like it had been sitting and getting soggy while the cook finished making the rest of the food.
Out of 8 of us, 6 of us received our meals and the other two had to sit and wait for their food. This took approximately 5mins. I worked in the hotel restaurant industry for many years and we only took the food out to the table guests if all of the food was ready to go out. People shouldn't sit there and wait for their food to come while the rest of the party already has their food. This makes everyone feel uncomfortable. People who have food feel bad eating while others haven't received their food.
The waitress was great and tried to apologize for the hiccup.

C
Montreal
2 reviews
Dined on 10 May 2019
Overall 3Food 3Service 5Ambience 4

Un des seuls plats santé chaud au menu (brochette de poulet) n’était pas disponible. Je souhaitais accompagner mon repas d’un café décaféiné...il n’y en avait plus...

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CD
Ottawa
1 review
Dined on 27 April 2019
Overall 4Food 4Service 5Ambience 3

As usual we enjoyed ourselves but the noise was way too much. Next time we will ask for the bar up front.

VG
1 review
Dined on 20 April 2019
Overall 4Food 4Service 4Ambience 4

L'ambiance était agréable et pas trop bruyante. Le service était très bon ainsi que la nourriture. La facture raisonnable.

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M
Ottawa
2 reviews
Dined on 24 March 2019
Overall 2Food 2Service 3Ambience 1

Il n'y avait personne dans le restaurant quand nous sommes arrivés, à 11 h 30. Ambiance zéro. Service trop attentif. Trop de verres d'eau. Cuisine : friture, panure, pizzas et hamburgers. Portion trop grosses et trop grasses. Édifice centenaire très beau et très bien restauré. Quartier superbe. Donc, menu et cuisine vraiment pas à la hauteur.

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RS
1 review
Dined on 16 February 2019
Overall 3Food 4Service 3Ambience 2

I have written on Sunday due to a bad experience. Was told by the Chief of Operations that my email would be forwarded to the hotel et restaurant management. I have yet to hear from them. I was offered a complimentary meal for myself and a guest, but obvisously having had no come back from the rest of the management concerned, chances of me coming back are quite slim.

AB
1 review
Dined on 15 February 2019
Overall 5Food 5Service 5Ambience 5

The food was good and the service was awesome. The beers were reasonable priced too.

MB
1 review
Dined on 14 February 2019
Overall 5Food 5Service 5Ambience 5

Pleasant evening, good food, very good service. Pleasant ambiance. Glad they had chicken to offer instead of fish, which we dont eat. The appetizers and drink tester where very good.

P
1 review
Dined on 2 February 2019
Overall 5Food 4Service 4Ambience 5

we had a good time for my daughter birthday the open table facing the band ....outstanding we will keep going like we have since the reopening ...one thing missing are those little fresh made chips in that small bucket those were great when you stop in for a quick beer.......cheers

LU
1 review
Dined on 26 January 2019
Overall 1Food 1Service 1Ambience 3

Not impress by service, waiter did not come and check on us, We had to go looking for salt and pepper for our fries. Not planning to return.

O
Ottawa
1 review
Dined on 12 January 2019
Overall 5Food 4Service 4Ambience 5

Great place to dance to a live band. The Latin bands are our favorites.

RL
Ottawa
1 review
Dined on 12 January 2019
Overall 5Food 5Service 5Ambience 5

We regularly go here. This place rocks, and having brought friends, they seem to agree.

RG
Ottawa
1 review
Dined on 18 December 2018
Overall 4Food 4Service 3Ambience 4

Overall was happy with my evening and meal. My concern is with the staff. Our server was very good but at times he was very overwhelmed. There didn't seem to have sufficient staff on and at times the service was downright slow or forgetful. There didn't seem to be any supervisors around to help out. Also even though the restaurant is pub style, Staff should have a more appropriate dress code. I don't believe that jeans are an appropriate item to wear as a server. Also your hostess spent her time playing on the computer accompanied by a non staff member the whole time we were there.
I've been here a couple of times now, I enjoy the location and the friendliness of the staff, and the food is reasonably priced and very good. I believe a more professional appearance of the serving staff would definitely add a more professional appearance for all.

LL
Ottawa
1 review
Dined on 13 December 2018
Overall 2Food 1Service 2Ambience 4

Food was not that great! I find this place is hit and miss with their food.

CD
1 review
Dined on 18 November 2018
Overall 2Food 2Service 2Ambience 2

Very disappointed we used to love this restaurant! Also bad advertising we were told free for kids on Sunday and at time of pay they told us only until 4

OT
Montreal
1 review
Dined on 10 November 2018
Overall 5Food 4Service 4Ambience 3

Bon repas, service rapide et bons conseils

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M
1 review
Dined on 9 November 2018
Overall 3Food 3Service 4Ambience 4

we were disappointed....its our first time since the old days of the British We waited until your calendar had a live band that we would enjoy....we found Jean Arcand and we decided we would eat supper at the time....but at the last minute we were told that he was sick and no replacement....it ended up a fast night where we thought we would be enjoying a supper followed by a band...suggestion: when someone books on line, you should let them know if there is a change of venue before we get there...thank you....we will perhaps try it once more to give it a chance

RG
Ottawa
2 reviews
Dined on 25 October 2018
Overall 4Food 5Service 5Ambience 4

Beautiful renovated space. Beer, wine and spirits and good food. Highly recommended.

AZ
1 review
Dined on 22 September 2018
Overall 4Food 3Service 4Ambience 4

Although it is a pub, it has been renovated into a upscale pub. That being said I felt the main meal menu choices we lacking. The choices that were available were good and no complaints from our group of eight. Just the lack of choices. ( The fries could have been cooked a bit longer)

J
1 review
Dined on 21 September 2018
Overall 4Food 3Service 4Ambience 4

Ce restaurant après une tornade était excellent et chaleureux j'ai adoré y célébrer ma fête ... Merci à toute l'équipe

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A
1 review
Dined on 13 September 2018
Overall 2Food 3Service 1Ambience 5

Very slow service. Liked the old menu more that had a different version of the Brie. Waited about 45 mins for our bill.the waitress did all she could as it was very busy - need to have more waitresses working to improve the service.

JS
Ottawa
1 review
Dined on 28 July 2018
Overall 2Food 1Service 2Ambience 2

We went for dinner at 6:45 on a Saturday and the dining room was very loud. There were two big groups seated on either side of us that were very loud and there was a band doing a noisy sound check. We waited 45 minutes for our food to arrive. Another person brought our food, my burger was burnt and my “garden salad” was limp and unappetizing. Our waiter never returned to check in on us and nobody asked if we wanted refills on our beers. The restaurant became very busy when the band started playing, there were people crowding in and we didn’t see our waiter again. The music was great and it made for a lively ambiance. Another person cleared our plates away and still nobody came to check to see if we wanted anything else. Since our waiter was MIA we went to the cash to ask for a bill and we were ignored, considered leaving but finally our waiter came to see us and I asked him if he wanted us to pay or not. He printed our bills and I saw that I was charged $4 extra for substituting fries for a garden salad. He did not mention this to me when I asked for a salad. I asked him if THAT salad was actually $4, because I couldn’t believe it. We paid and left. This is the first time in my entire life where I did not leave a tip. He’s lucky we paid for that meal. Needless to say I will never dine there again. It’s a beautiful place and a great place for live music and maybe a drink, but if they can’t maintain their standards during busy times they should perhaps reconsider serving dinner during live music nights.

OT
Ottawa
1 review
Dined on 18 July 2018
Overall 4Food 4Service 5Ambience 5

Waited a little for our meal (there was a big group inside) but didn’t mind as it was a beautiful evening and we were having a great time chatting. Waitress did stop by from time to time to make sure we were ok.

OT
Toronto
3 reviews
Dined on 6 July 2018
Overall 5Food 5Service 5Ambience 5

They had a DJ of great talent present and we went to hear him play.

Food was good too.

KG
1 review
Dined on 24 June 2018
Overall 3Food 5Service 1Ambience 4

The food is excellent but the service is awful. We waited extra long for them to ask us what we wanted to deink and then waited extra long for said drinks to come. The place wasn't even that busy. We had to ask for plates and ustensiles to eat our appetizers. The staff is extremely nonchalant. They just don't care.

KF
1 review
Dined on 17 June 2018
Overall 3Food 3Service 5Ambience 4

Beautiful hotel! I booked brunch two weeks in advance for Fathers Day and after enquiring twice as to what the menu would be, I was told that they were unsure of the menu but they always had something special for Fathers day. When we did arrive at 11:30, the restaurant was almost empty, we ordered coffee and was told there wasn't any milk or cream available. ):

OT
1 review
Dined on 20 May 2018
Overall 4Food 4Service 5Ambience 4

Ambiance agréable et notre serveuse était vraiment chaleureuse et soucieuse de répondre à nos besoins.

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TC
1 review
Dined on 19 May 2018
Overall 4Food 4Service 5Ambience 4

The service was very good; we were seated right away and our server, a new employee, was extremely pleasant and accommodating. We were concerned initially that it might be too noisy but it turned out to be fine.

S
1 review
Dined on 13 May 2018
Overall 1Food 1Service 3Ambience 5

the beet salade was not eadible and the steak was supposed to be med well done but was rare. the server was great but on mother's day evening they only had 2 waiters for the whole restaurant.

OT
Ottawa
2 reviews
Dined on 12 May 2018
Overall 5Food 5Service 5Ambience 5

Fête des mères

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