Steak & Lobster Heathrow

4.2
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766 reviews
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£25 and under
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Steak
At Steak & Lobster, we aspire to be the very best in what we do; delivering the finest steak and freshest lobster to your plate. We believe simplicity is key and let the food speak for itself. With lobster caught from the Canadian seas and steak from County Antrim in Northern Ireland, we understand the importance of provenance and quality.
Down-to-earth, rustic and humble, we bring you a range of complementary bites, salads and desserts, in addition to our popular signature dishes.

Special Offers

Complimentary Glass of Prosecco on Mother’s Day

...for all Mother's when ordering afternoon tea.

Terms and Conditions: Maximum of 6 diners. Includes VAT, excludes service.

Valid For: 1 - 6 people

Starts: 20 March 2020

Ends: 22 March 2020

Availability: Sun 14:00-16:30
Fri-Sat 14:00-16:30

Complimentary Glass of Prosecco on Mother’s Day

...for Mother's when dining.

Terms and Conditions: Maximum of 8 diners. Includes VAT, excludes service.

Valid For: 1 - 8 people

Starts: 22 March 2020

Ends: 22 March 2020

Availability: Sun 12:00-22:00

3 courses & a glass of prosecco: £36

...from a set menu. Not to be used in conjunction with any other offers.

Terms and Conditions: Maximum of 8 diners. Includes VAT, excludes service.

Valid For: 2 - 8 people

Starts: 1 February 2020

Ends: 29 February 2020

Availability: Daily 12:00-18:00

Treat your mum this Mother's Day

All mothers enjoy a complimentary glass of prosecco when dining with us on Mothering Sunday.

Sunday, 22 March, 2020

What 766 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.2based on recent ratings
4.3
Food
4.0
Service
4.1
Ambience
3.8
Value
Noise · Moderate
81% of people would recommend it to a friend
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O
London
1 review
Dined 6 days ago
Overall2Food2Service1Ambience2

The waitress was rude. I got cold sauce and was told thats normal when i no it is not.
The waitress leaned over people who where still eating to get an empty plate instead of waiting.
The steak was nice but lobster was over cooked and chewy and didn’t taste very nice.
Was bot impressed has gone down hill in last 6 months

OT
London
1 review
Dined on 15 February 2020
Overall5Food5Service4Ambience4

Lovely staff and great food 🙂

F
London
51 reviews
Dined on 15 February 2020
Overall3Food4Service2Ambience4

Good looking venue reminiscent of a central London high end restaurant. Food quality very good for the relative low prices. Unfortunately service quality was poor. Very difficult to get the attention of staff.

OT
1 review
Dined on 15 February 2020
Overall5Food5Service5Ambience5

Everything was really good !

LH
London
1 review
Dined on 14 February 2020
Overall5Food5Service5Ambience5

Absolutely beautiful settings. Had a lovely dinner for two on Friday evening. Always a pleasure

d
London
1 review
Dined on 14 February 2020
Overall2Food2Service2Ambience2

Not worth the money. Menu offering confusing as the whole table has to order from the special menu if one person in the group wants too !?

A
London
1 review
Dined on 14 February 2020
Overall4Food4Service5Ambience3

Food and drinks were delicious and quickly served. The waiter was friendly and always willing to help. However, I wish there were more options on the menu. Overall it was a great experience and good place for family celebrations!

OT
London
1 review
Dined on 14 February 2020
Overall5Food5Service5Ambience5

Had a good evening . Food and staff was excellent. Thanks

CW
London
1 review
Dined on 13 February 2020
Overall5Food5Service4Ambience5

Steak was spot on as was the sauces . Nice cocktails , staff could have been a little bit more attentive but it was very busy . All in all I would highly recommend.

OT
Houston
13 reviews
Dined on 11 February 2020
Overall4Food4Service5Ambience5

Special dinner with Prosecco to start. Lobster croquets were nice. Steak not what we are used to, but the the key lime cheesecake was a good finish. All in all a good experience in a nice environment.

AJ
London
1 review
Dined on 8 February 2020
Overall5Food5Service5Ambience5

Gorgeous setting and great service!! We celebrated our anniversary and they surprised us with some cakes. We were served by a man called Ozzy who was so efficient and polite.

S
1 review
Dined on 7 February 2020
Overall3Food4Service5Ambience3

The restaurant is very nice and service is amazing, I think 2 thinks could improve the experience having my private booths for examples- it’s so hard to hear your partner talk at times-
Secondly the menu needs to be more inclusive for vegan as my wife is a vegan and I am a fan of steak so menu needs to have a lot more options.
The restaurant is a bit behind the times and needs to catch up!!
But it’s a lovely place to go always friendly and helpful.

JH
1 review
Dined on 7 February 2020
Overall2Food2Service1Ambience2

I have been to steak and lobster a few times since it opened and this was honestly the worse meal I have ever had there. They have increased their prices but decreased their quality and portions. I appreciate this is classed as an airport hotel but they really are capitalising on their opportunity to rip off a captive audience.
I will not be returning.

OT
1 review
Dined on 1 February 2020
Overall3Food3Service5Ambience5

Great staff, really attentive. But the menu’s been updated and is no longer as good value as it once was (sadly)!
We used to go often for the bottomless fries and salad option to go with steak or lobster but it’s now a choice between either and is no longer bottomless.

OT
London
1 review
Dined on 25 January 2020
Overall5Food5Service5Ambience5

A regular, Not happy with the menu change.
Also like to say every time we come, the Host Henry is amazing! Always have a nice time.

JB
1 review
Dined on 25 January 2020
Overall3Food2Service5Ambience4

It was a good experience as had never been there before.

OT
London
1 review
Dined on 20 January 2020
Overall5Food5Service5Ambience4

Could not fault the food - excellent

LB
London
1 review
Dined on 17 January 2020
Overall5Food5Service5Ambience5

Booked for 18th birthday service was great food was lovely good time had by all.

WM
Bristol
1 review
Dined on 17 January 2020
Overall3Food2Service5Ambience3

Starters and deserts were really good but for the steak t bone worst I’ve ever had they need to up there game if there advertising as a steak restaurant

L
London
1 review
Dined on 17 January 2020
Overall5Food5Service5Ambience5

The restaurant is very pleasant and good quality food. Value for money. The staff are friendly and welcoming. Free parking for diners, which is brilliant.

SA
London
1 review
Dined on 15 January 2020
Overall5Food5Service5Ambience5

Very nice place the food was great and the staff very nice specially Athul Tirati over all every thing was amazing, we enjoyed our night.

E
London
1 review
Dined on 14 January 2020
Overall5Food5Service5Ambience5

The food was absolutely delicious and the service was amazing. Will definitely go again!

CC
London
2 reviews
Dined on 11 January 2020
Overall4Food4Service4Ambience3

Lovely place but our waiter wasn’t very charismatic or engaged. The background music was awful like a rave 🤣. Food was nice but very expensive drinks. Family of four for just short of £200 felt steep and we were driving so not much alcohol either.

s
London
1 review
Dined on 8 January 2020
Overall3Food3Service4Ambience4

Been to steak and lobster a few times and really enjoyed it but this time i noticed they had changed their menu and wasnt a fan to be honest. Prefer the old menu!

KS
1 review
Dined on 7 January 2020
Overall4Food5Service1Ambience4

Being hounded to pay the bill even though we were still eating main course
Asked for more water on the table and hounded again
Food superb but the hounding got pay the bill spoilt it
We were going to have dessert and coffee but didn’t bother as fed up of being chased

BC
London
1 review
Dined on 3 January 2020
Overall2Food2Service4Ambience3

Over priced and not great quality, steak fatty too much for a ribeye. Lobster tasteless.
Confirmed experience of Airport Hotel Restaurants.

ST
London
2 reviews
Dined on 31 December 2019
Overall5Food5Service4Ambience5

The food is very good and an excellent choice of menu options on a busy night. The service was a little slow but could be expected on NYE. I will be returning again.

K
London
1 review
Dined on 31 December 2019
Overall3Food5Service2Ambience2

The food was excellent but the menu when booking The menu was misleading.

I was given the option of a la carte or the NYE menu when booking but only the NYE menu was available at the restaurant.

The waiter brought our third course before and had to remind them that we were still awaiting our second course.

There was an extremely loud group of people right behind us, which ware very annoying.

The food itself was very enjoyable.

L
London
3 reviews
Dined on 31 December 2019
Overall2Food5Service2Ambience4

The food is always great here!
However on NYE it was very understaffed and we (everyone) waited a long time for everything. The waiters were way too stretched to even give any kind of service, they were all working extremely hard.

Everybody had to get the 4 course special menu with 2 glasses of prosecco, even if you didn’t want it. (We don’t drink prosecco - it went to waste) and pay for it of course.
Tables that came after us got their first course before us and after 20 minutes we asked the waiter about our first course, and he checked with the kitchen and brought out the second course. So we didn’t even get the first course.

Of course we wouldn’t be happy paying for 4 courses when we didn’t even receive one of them. My complaint is that when we explained this to the manager at the end, he acted suspicious and asked if we had asked the waiter about the starter, which we had. It felt like he thought we were lying. It took a little back and forth for him to take the 2 glasses of wine I had off the bill to make up for it.

Other than that the food was great, our waiter was nice but he just had too many tables to cover himself. Just felt anyone there on nye around that time was entitled to some kind of discount as the waits were so long, there were mix ups etc
But especially that we didn’t even get the first course, we shouldn’t have had to argue with manager to not have to pay full price for food we didn’t even receive.

SC
New England
4 reviews
Dined on 31 December 2019
Overall4Food4Service2Ambience2

Could have been made more special for a New Years Eve Dinner. Waiter was extremely rushed and didn’t even respond to our complaint that the Lobster was completely dry.

b
1 review
Dined on 31 December 2019
Overall1Food3Service1Ambience1

I have been here many times before and it has been lovely but I went on New Years Eve with my partner and it was the most awful restaurant experience I have ever had. When we arrived there we were given a set menu for £60 a head, we were not informed this when booking online & if I had known the set menu choices I would not have booked. There was a choice of 3 starters, I did not like any of these. Another course was salad which both of us do not like. We enjoyed our steak & desert was ok but not what I would have normally chosen. They were also not prepared with enough drinks as they did not have any pink gin. The restaurant was full of traveller families, inside the restaurant, outside smoking & in the lobby of the hotel and they were very loud, the children were running around everywhere & made me feel uneasy with my bag/phone.
But worst of all the service was absolutely shocking, our table was booked for 19:30pm and were there for longer than 3 hours, after our starters the mains didn't come out for 45/60 minutes and we had to ask twice how long it would be and again with the deserts & bill we had to ask twice how long they would be.

CG
1 review
Dined on 31 December 2019
Overall1Food2Service1Ambience3

after eating here previously with friends and having a lovely meal with great service i went back with my wife. i booked online and was given an option for a set menu (which i did not want) or normal menu. upon arrival we were only given a set menu. i requested the normal menu only to be told no. it was too late to go somewhere else and had this not been the first time i had been out with my wife since our son was born and new years eve, i would have walked out and gone somewhere else! begrudingly, we ordered from the set menu- to great disappointment. the prosecco was warm and flat- warmer than the starter which was cold. the steak in the steak salad was tough and the steak main was average at best. i couldnt complain to the waiter as the only time you saw him was when he dumped the next course down and rushed off without mutteting a word!

MA
London
1 review
Dined on 29 December 2019
Overall5Food5Service5Ambience5

The attention to guests and food presentation was absolutely great, and the food was delicious.

J
1 review
Dined on 28 December 2019
Overall5Food5Service5Ambience5

Lovely restaurant, lovely food. However sat very close the people next to you.

OT
London
1 review
Dined on 28 December 2019
Overall5Food5Service5Ambience5

The atmosphere the staff and the food was spot on. Highly Recommended.

L
1 review
Dined on 28 December 2019
Overall3Food3Service4Ambience4

Unfortunately the food didn’t live up to my expectations. The starter was very salty. The main lobster was small and the chips weren’t very nice. The lemon salad was too over powering. We had drinks at the bar, and had to keep paying this ridiculous service charge of 14.5%, I think that’s ludicrous. We are only been given drinks we paid for! The setting is lovely, but it’s over priced for what you get for your money.

OT
London
1 review
Dined on 27 December 2019
Overall5Food5Service5Ambience4

I’ve been coming here for a few years and the steaks are always great. There’s a new sauce, bourbon maple. My new favourite. Staff are always lovely and attentive even though it’s a busy place. Rina & Tirati made me feel very welcome and deserve special recognition. Thank you.

OT
London
1 review
Dined on 24 December 2019
Overall4Food5Service5Ambience4

Food is amazing and we received excellent service.

R
London
7 reviews
Dined on 24 December 2019
Overall2Food3Service1Ambience3

Dined her on Christmas Eve and thought the food was rather good, however the service received was appalling to say the least. The first two waiters could not explain the menu and kept leaving to ask management questions posed to them. When the manager arrived, he proceeded to berate our party for not understanding the previous instructions given to the table and kept repeating that the menu is in English and therefore should speak for itself. When my sisters partner tried to diffuse the tension at the table with some humour, the manager replied that it wasn’t funny or appropriate to make jokes. The atmosphere from there on out was frankly ruined by a bad managers poor attitude and was only saved by the quick wit and humour of the bar staff who kept the drinks flowing. Good food and drinks but ensure you dine on the managers day off to avoid a telling off for asking questions.

R
London
1 review
Dined on 21 December 2019
Overall1Food1Service1Ambience1

Used to always go here. It was lovely. Unlimited chips and salad was a winner. They no longer do this, you now only get one or the other not even on portion of both. Me and my partner went this time and we left hungry after £120 spend. We had the surf and turf . The Lobster was tiny. More like a prawn. Fillet steak was nice. But as I say we was still hungry. We also had starters before hand. I wouldn’t return unless they brought back the unlimited chips and salad. Very disappointed. It’s now like a very over priced Miller and carter.