Shaw's Crab House - Chicago

4.7
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10813 reviews
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$31 to $50
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Seafood
Big and Bustling, Shaw's Crab House stands as a monument to fish and seafood. Besides the usual popular dishes, Shaw's management team is passionate about presenting treats such as Pacific salmon, fresh king crab, and smelt during their short seasons. Reservations made through Open Table will be for Shaw's Main Dining Room. If you would like to dine in the Oyster Bar, seating is on a first come first serve basis.
What 10813 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.7based on recent ratings
4.7
Food
4.6
Service
4.6
Ambience
4.2
Value
Noise · Moderate
94% of people would recommend it to a friend
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OT
Chicago
6 reviews
Dined a day ago
Overall 5Food 5Service 5Ambience 5

It was amazing our server was great and the food was fresh & delicious!

VW
New York Area
1 review
Dined 2 days ago
Overall 4Food 5Service 5Ambience 3

When we first arrived, we were told we would have to wait about 10 min even though we had a reservation because they were running behind...no biggie. About 35 minutes later, I approached the host and asked about our reservation. Ironically, our table was ready. The dining room we sat in was very, very loud and the tables were practically on top of each other. We could clearly hear all of the conversations going on around us. Our server was amazing! He made suggestions after asking us what we were looking for...both drinks and food. He was fast and incredibly knowledgeable about the food and menu. Our food was incredible! We had the grilled calamari to start, I had the Parmesan haddock and my husband had a lobster tail and crab legs. Our meal was excellent. I’d recommend for the food and service but on a Saturday night, it was very busy and noisy.

ML
Atlanta
2 reviews
Dined 2 days ago
Overall 4Food 4Service 5Ambience 4

Excellent service. Food fantastic as well, but great wait staff makes it even better.

OT
Orlando
19 reviews
Dined 2 days ago
Overall 5Food 5Service 5Ambience 5

Excellent Sushi, fantastic variety of Oysters all freshly shucked and amazing choice of Seafood Entree’s. We also had Stone Crab Claws and Alaskan King Crab both were super fresh and expertly prepared.
Great atmosphere in both the main dining room and the separate Oyster Bar.
Can’t wait to come back!!

Rick Sterba. 10/12/2019

DF
Chicago
21 reviews
Dined 2 days ago
Overall 5Food 5Service 5Ambience 5

Our server Eric was superb with honoring our VIP guest celebrating their retirement.

The food was delicious and Saturday brunch items were quite filling.

M
Chicago
9 reviews
Dined 2 days ago
Overall 5Food 5Service 5Ambience 5

The Saturday Brunch was perfect for celebrating my birthday with friends. The atmosphere was relaxed and the food was great! We had an excellent server, Clayton. He was attentive without being intrusive and very kind in responding to our request. He was such a pleasure to be hosted by. We love Shaw's and always look to come there for special occasions or when we want to treat ourselves!

OT
1 review
Dined 2 days ago
Overall 5Food 5Service 5Ambience 5

We had a great time! Great food & service!

m
New York Area
4 reviews
Dined 3 days ago
Overall 3Food 2Service 2Ambience 3

Service was slow and my meal came out cold. It only got colder waiting for waiter to come around. I finally took the plate to the manager, myself. By now, the family was almost done their meal, so I couldn't order at that point. I had bragged about Shaw's for the entire trip and couldn't wait to show my family what a great restaurant this was. I was very disappointed and hungry.
Mike

JY
1 review
Dined 3 days ago
Overall 2Food 1Service 5Ambience 5

The service was excellent. The food was so average and overpriced I’m just shocked still. After reading the reviews I thought that the food would be excellent and especially given those prices the food better be excellent. It was not. It was very very average. I’m just shocked by how much we spent and how average the food was.

BC
Sacramento
1 review
Dined 3 days ago
Overall 5Food 5Service 5Ambience 5

We went there twice while we were in Chicago last week. Amazing seafood, great service, comfortable setting... LOVED IT!

OT
San Diego
1 review
Dined 4 days ago
Overall 5Food 4Service 2Ambience 3

Service was extremely slow with no apology. We were put way back in corner. Server rarely came to table and food took almost 90 minutes

OT
Chicago
5 reviews
Dined 5 days ago
Overall 5Food 5Service 5Ambience 5

Lobster Bisque was not what I was expecting. I think its just the way they do it in USA. Prefer the more traditional European style. Lobster tail was superb. Vanilla and hot fudge desert also superb. Recommended

SS
Atlanta
1 review
Dined 6 days ago
Overall 5Food 5Service 5Ambience 5

Great place to take a client. Recommend getting the private room. Food and service is second to none.

M
Chicago
33 reviews
Dined 6 days ago
Overall 5Food 5Service 5Ambience 5

As always Shaw's never disappoints!!! Love this restaurant!!!!

s
St. Louis
9 reviews
Dined on 7 October 2019
Overall 5Food 5Service 5Ambience 5

Shaw’s is more consistent than Old Faithful and Haley’s Comet. Always a winner!

KM
New York Area
2 reviews
Dined on 6 October 2019
Overall 2Food 2Service 3Ambience 3

The server was in a hurry to move us through and then got irritated that I wanted to order cocktails before food. Crab cakes had no taste and were fried into a hard mass. Baked potato was soggy and tasted like it was days old. Creamed spinach was tasteless. Crab legs were okay but the overall experience was awful and the price was way too high for such bad quality.

BW
Des Moines
2 reviews
Dined on 6 October 2019
Overall 5Food 5Service 5Ambience 5

Outstanding service & the seafood was as fresh as I have had. Great atmosphere!

TM
Hawaii
5 reviews
Dined on 6 October 2019
Overall 5Food 5Service 5Ambience 4

The food and service were fantastic, however, I would ask for a more private table next time. We were sandwiched in between two other tables. We could hear both dinner conversations,

j
Chicago
23 reviews
Dined on 6 October 2019
Overall 5Food 5Service 5Ambience 5

Birthday where 8 members of family were together.
Always perfect food and service.

c
Detroit
28 reviews
Dined on 6 October 2019
Overall 5Food 5Service 5Ambience 5

It was wonderful. We were celebrating our 40th wedding anniversary and decided that Shaw’s Seafood buffet was definitely the way to celebrate.Our waiter was outstanding so pleasant and prompt with any requests we had. Seafood variety was amazing.

AW
1 review
Dined on 5 October 2019
Overall 5Food 5Service 5Ambience 4

The crab legs were the best I have ever had and our server was very knowledgeable. She helped us a lot with picking some good dishes.

T
Chicago
1 review
Dined on 5 October 2019
Overall 5Food 5Service 5Ambience 5

The service and attention were top-notch! Would recommend Shaw's for any special occasion.

SI
Chicago
3 reviews
Dined on 5 October 2019
Overall 5Food 5Service 5Ambience 5

The food is fantastic and so is the staff. Special kudos to Corey, our waiter. It was the second time we were assigned to Corey and we are certain to ask for his section every time we go back.

OT
Chicago
10 reviews
Dined on 5 October 2019
Overall 5Food 5Service 5Ambience 5

Excellent service! Amy was Great! Food was awesome!

OT
Grand Rapids
3 reviews
Dined on 5 October 2019
Overall 5Food 5Service 5Ambience 5

Amazing and delicious!

L
Chicago
1 review
Dined on 5 October 2019
Overall 5Food 5Service 5Ambience 4

Westcoast Oysters were as fresh as if we were in Boston. The wine/cocktail selection had plenty of options. We finished off with a delicious creme brulee and chocalate cake. Best birthday dinner I've had in years.

LG
Los Angeles
4 reviews
Dined on 5 October 2019
Overall 5Food 5Service 5Ambience 5

Outstanding restaurant, superior in all aspects! The food was amazing and the decor and ambience really really nice.

n
New York Area
4 reviews
Dined on 4 October 2019
Overall 2Food 3Service 1Ambience 4

Very disappointing dinner! We ordered the lobster tacos (ok), the lobster bisque was way too buttery and had little lobster and the California Crab sushi was average. Seared scallops were better but the base sauce was very sweet and full if sugar. The absolutely worst part was the service!!! The man who waited us has no idea how to do his job, undriendly, brought us the wrong whisky when we specified 300 times it was rye not bourboun, but he didn’t care and brought us rhe bourbon anyway (which we sent back). The old-school ambiance fools you, it was a Friday night and half empty by 9. We are from NY, go to the Aquagrill if you want something top notch!!!

GJ
Chicago
29 reviews
Dined on 4 October 2019
Overall 5Food 5Service 5Ambience 5

Always great. The crab is unbelievable! Service was fantastic. We go to Shaw’s every time we are in town.

DM
Atlanta
25 reviews
Dined on 4 October 2019
Overall 5Food 5Service 5Ambience 5

Simply divine. Every imaginable seafood on the menu and everything was wonderfully fresh. Service was warm and professional. Portions were large and served piping hot. A great dinner.

OT
Denver
2 reviews
Dined on 4 October 2019
Overall 5Food 5Service 5Ambience 5

Excellent service and very very good seafood. Some of the best crab legs I have ever had.

OT
Grand Rapids
1 review
Dined on 4 October 2019
Overall 5Food 5Service 5Ambience 5

AMAZING!
My husband and I came here for our anniversary dinner and the staff went above and beyond our expectations. Everything was so delicious.

E
New England
4 reviews
Dined on 3 October 2019
Overall 5Food 5Service 5Ambience 5

Service and food were excellent - we would love to come back here!

ML
Detroit
3 reviews
Dined on 3 October 2019
Overall 3Food 3Service 3Ambience 4

Overpriced for average food

OT
1 review
Dined on 2 October 2019
Overall 4Food 4Service 5Ambience 4

Enjoyable evening celebrating my wife’s birthday.

D
Chicago
36 reviews
Dined on 1 October 2019
Overall 5Food 5Service 5Ambience 5

Had booth in bar. Complimentary oysters during Happy Hour during October were a nice surprise. Food excellent as usual as well as service. One of our favorite spots.

SV
Cincinnati
12 reviews
Dined on 29 September 2019
Overall 3Food 3Service 4Ambience 2

The room reminds me of someone trying to fix up their basement and doing a partial remodel. They are very pricey. They were out of the dish I order. My friend bit into something glasslike in his salad. There was no real apology and offer for something else or to take it off the bill. The markup for the bottles of wine was about 400%. I would have enjoyed more bread but it wasn’t offered. Food was good but I am not sure it was at the level of the prices that were charged

LB
Chicago
9 reviews
Dined on 29 September 2019
Overall 5Food 5Service 5Ambience 5

Great food and great service!

EE
Austin
5 reviews
Dined on 29 September 2019
Overall 5Food 5Service 3Ambience 5

Dang...what an awesome Sunday brunch! Take your time and enjoy it all!

J
Chicago
10 reviews
Dined on 29 September 2019
Overall 5Food 5Service 5Ambience 5

Great dining experience. I’m pleased with the food quality, vast selection and impeccable service each time I visit for brunch.

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