Shanghai Terrace

4.8
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1530 reviews
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$31 to $50
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Chinese
Recently ranked the number one "Chinese Restaurant in Chicago" by Zagat, the exquisite Asian decor enhances the intimate atmosphere of this venue, which is unique to the city of Chicago. Seating capacity fits 75 guests with additional seating on the Terrace during temperate weather. Also features an intimate Private Dining Room for up to 30 guests. The Shanghai Terrace offers Eastern skyline views over Chicago, serving Chinese cuisine with an emphasis on Cantonese and Shanghainese specialties.
What 1530 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.8based on recent ratings
4.8
Food
4.7
Service
4.8
Ambience
4.3
Value
Noise · Quiet
94% of people would recommend it to a friend
5
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OT
St. Louis
13 reviews
Dined 2 days ago
Overall2Food2Service2Ambience2

Very disappointing. Been here several times but won’t come back. Poor service. Food came cold. We ordered a second bottle of Sake and it never came. Complained and the manager remade a few dishes and provided dessert. Wait staff stayed away after that nor did the manager. For the price and at this location should be exceptional.

GL
Naples
64 reviews
Dined 3 days ago
Overall5Food5Service5Ambience5

Wonderful food and service. A really beautiful space to enjoy delicious food.

g
Chicago
3 reviews
Dined 6 days ago
Overall5Food5Service5Ambience5

Amazing food! have been wanting to try this restaurant for some time but never plan far enough ahead of time and they are full. Make a reservation...well worth it!

Shanghai Terrace
Responded 2 days ago

Dear grfoodie, Thank you for visiting Shanghai Terrace and for sharing your kind review. We are thrilled to hear you were finally able to join us and are even more pleased to hear that the wait was worth it. We hope to welcome you back again soon! Warm regards, Martin Rahn Executive Assistant Manager, Food and Beverage

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OT
Philadelphia
5 reviews
Dined on 10 November 2019
Overall5Food5Service5Ambience5

Fantastic service! Great food!

Shanghai Terrace
Responded 2 days ago

Dear OpenTable Diner, Thank you for visiting Shanghai Terrace and for sharing your kind review. We are thrilled to hear you enjoyed the service and food. We hope to have the opportunity to welcome you back again soon. Warm regards, Martin Rahn Executive Assistant Manager, Food and Beverage

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a
Chicago
2 reviews
Dined on 9 November 2019
Overall5Food5Service5Ambience5

Amazing service and food!!

Shanghai Terrace
Responded 5 days ago

Dear artistfoodie, Thank you for dining at Shanghai Terrace and for posting your nice note about the food and service. We hope to welcome you back again soon. Kind regards, Martin Rahn Executive Assistant Manager, Food and Beverage

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OT
Chicago
1 review
Dined on 8 November 2019
Overall5Food5Service5Ambience5

Everything was fantastic.

Shanghai Terrace
Responded 6 days ago

Dear Friend of The Peninsula, Thank you for choosing Shanghai Terrace and for sharing your wonderful note. We look forward to serving you again soon. Best regards, Richard Hummell Assistant Director of Food and Beverage

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CL
Chicago
11 reviews
Dined on 8 November 2019
Overall3Food3Service4Ambience3

We understood we were in for a fine dining experience and the prices that go with it. That said, we've paid considerably less at Michelin star restaurants in our West Loop neighborhood for a much more delightful and yummy experience.

Shanghai Terrace
Responded 5 days ago

Dear ChicagoLisa, Thank you for dining at Shanghai Terrace and for sharing your review. I am sorry to read that you had a disappointing dining experience. Please accept our sincerest apology for the disappointment this caused you. I would like to discuss this further with you. I will send you a private message with my contact information. I look forward to speaking with you. Regards, Martin Rahn Executive Assistant Manager, Food and Beverage

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OT
New York Area
1 review
Dined on 4 November 2019
Overall5Food5Service5Ambience4

Really well executed Chinese dishes. The wonton soup is marvellous in all its simplicity

Shanghai Terrace
Responded on 6 November 2019

Dear Friend of The Peninsula, Thank you for dining at Shanghai Terrace and for posting your kind note. We hope to welcome you back again soon. Regards, Martin Rahn Executive Assistant Manager, Food and Beverage

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JA
Miami
77 reviews
Dined on 2 November 2019
Overall5Food5Service5Ambience5

Excellent all around - highly recommended. One of the best in Chicago

Shanghai Terrace
Responded on 5 November 2019

Dear JackAMG, Thank you for visiting Shanghai Terrace and for sharing your positive note. We are honored by your recommendation and we look forward to welcoming you back again soon. Best regards, Richard Hummell Assistant Director of Food and Beverage

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OT
Chicago
2 reviews
Dined on 2 November 2019
Overall5Food5Service5Ambience5

Food was delicious. Service was absolutely perfect. Ambiance was spectacular. We were not disappointed and will be back ASAP.

Shanghai Terrace
Responded on 5 November 2019

Dear Friend of The Peninsula, Thank you for dining at Shanghai Terrace and for sharing your kind comments on the food and service. We are delighted to read that you would join us again and we look forward to welcoming you back in the future. Best regards, Richard Hummell Assistant Director of Food and Beverage

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m
Chicago
5 reviews
Dined on 2 November 2019
Overall5Food5Service5Ambience5

Delicious dim sum and lunch options. A must-try in my opinion.

Shanghai Terrace
Responded 4 days ago

Dear mg07, Thank you for visiting Shanghai Terrace and for sharing your generous review. We look forward to serving you again soon. Regards, Martin Rahn Executive Assistant Manager, Food and Beverage

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F
Charleston
17 reviews
Dined on 1 November 2019
Overall2Food1Service3Ambience2

The food was cold, only of average quality, and very expensive. It was very noisy. We would have been much better off going to China Town. Very disappointing!

Shanghai Terrace
Responded on 5 November 2019

Dear Foodie, Thank you for dining at Shanghai Terrace and for taking the time to share your review. We are very sorry to read of your disappointing experience during your visit. I will be sure to review your note with the team. I would like to hear more about your experience. I will send you a private message with my contact information. I look forward to speaking with you. Regards, Richard Hummell Assistant Director of Food and Beverage

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OT
Chicago
2 reviews
Dined on 1 November 2019
Overall5Food5Service5Ambience5

The restaurant is well appointed. We enjoyed the Peking Duck, Chilean Sea Bass, and Egg Plant. The non-alcoholic drinks were extremely over-priced in my opinion but I think most people go for the alcohol cocktails and wine.

Shanghai Terrace
Responded on 4 November 2019

Dear Friend of The Peninsula, Thank you for choosing Shanghai Terrace and for sharing your complimentary review. We are delighted to read that you enjoyed the food and flavors. We look forward to welcoming you back again soon. Regards, Richard Hummell Assistant Director of Food and Beverage

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B
Chicago
56 reviews
Dined on 1 November 2019
Overall5Food5Service5Ambience5

Lovely & yummy birthday treats for my 2 Birthday guests! Thank you

Shanghai Terrace
Responded on 4 November 2019

Dear Babb, Thank you for choosing Shanghai Terrace and for sharing your kind review. We are delighted to read that you and your guests enjoyed your special celebrations. Your comments are truly valued and I will be sure to share your note with the team. We look forward to serving you again soon. Regards, Richard Hummell Assistant Director of Food and Beverage

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F
Chicago
8 reviews
Dined on 27 October 2019
Overall5Food5Service5Ambience4

It's always a great experience: food, service, ambience are just right.

Shanghai Terrace
Responded on 30 October 2019

Dear Foodfreak, Thank you for choosing Shanghai Terrace and for sharing your positive comments. We are always happy to hear from our loyal guests and truly appreciate your continued patronage. We are glad to read that you enjoyed the food, service and décor. We look forward to welcoming you back again soon. Best regards, Martin Rahn Executive Assistant Manager, Food and Beverage

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OT
Chicago
1 review
Dined on 27 October 2019
Overall5Food5Service5Ambience5

The food, service and atmosphere are always excellent. This is always my favorite stop when we visit our daughter’s family!

Shanghai Terrace
Responded on 29 October 2019

Dear Friend of the Peninsula, Thank you for visiting Shanghai Terrace and for sharing your nice review. We are always happy to hear from our valued repeat guests and we appreciate your continued patronage. We are delighted to hear that you enjoyed the cuisine, service and ambiance. I will be sure to pass on your note on to the team. We look forward to seeing you on your next trip to Chicago! Kind regards, Martin Rahn Executive Assistant Manager, Food and Beverage

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OT
Chicago
1 review
Dined on 26 October 2019
Overall5Food5Service5Ambience5

Outstanding as usual

Shanghai Terrace
Responded on 29 October 2019

Dear Friend of The Peninsula, Thank you for choosing Shanghai Terrace and for sharing your positive note. We look forward to seeing you again soon. Kind regards, Martin Rahn Executive Assistant Manager, Food and Beverage

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G
Milwaukee
2 reviews
Dined on 24 October 2019
Overall5Food5Service5Ambience5

They made room for us. Very good service! Excellent food!

Shanghai Terrace
Responded on 28 October 2019

Dear Gibby, Thank you for visiting Shanghai Terrace and for sharing your kind note on the service and food. We hope to welcome you back again soon. Best regards, Richard Hummell Assistant Director of Food and Beverage

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RS
San Diego
26 reviews
Dined on 18 October 2019
Overall5Food5Service5Ambience5

Amazing!!! Excellent Dim Sum and appetizers, the Pekin Duck is delicious and even the shredded fried beef was so tender and delicious!!!
We LOVED the food and the service was spot on.
The drinks are also YUMMY!!! 🍹
Excellent option for a delicious Chinese meal.

Shanghai Terrace
Responded on 21 October 2019

Dear RonytS, Thank you for dining at Shanghai Terrace and for taking the time to post your thoughtful review. We truly appreciate your remarks about the food and flavors, and the cocktails. We look forward to welcoming you back again soon! Regards, Richard Hummell Assistant Director of Food and Beverage

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OT
New England
1 review
Dined on 17 October 2019
Overall5Food5Service5Ambience5

Amazing dinner experience for my birthday

Shanghai Terrace
Responded on 28 October 2019

Dear Friend of The Peninsula, Thank you for choosing Shanghai Terrace to celebrate your birthday! We are delighted to have been part of your special occasion and truly valued your kind remarks. We look forward to serving you again soon! Kind regards, Richard Hummell Assistant Director of Food and Beverage

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BL
Western NC
30 reviews
Dined on 16 October 2019
Overall5Food5Service5Ambience5

We eat at Shanghai Terrace every time we are in Chicago. The food and service are consistently top notch. One of our favorite restaurants in the US. The staff is very accommodating.

Shanghai Terrace
Responded on 21 October 2019

Dear BirminghamLawyer, Thank you for choosing Shanghai Terrace and for sharing your review. It is wonderful to hear from our valued repeat guests and we appreciate your continued patronage! We truly valued your kind remarks on the food and service. I will be sure to pass on your note on to the team. We hope to serve you again soon. Best regards, Richard Hummell Assistant Director of Food and Beverage

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OT
Indiana
1 review
Dined on 13 October 2019
Overall5Food5Service5Ambience5

Delicious food! Try the truffle lobster dumplings and peking ducks.

Shanghai Terrace
Responded on 28 October 2019

Dear Friend of The Peninsula, Thank you for choosing Shanghai Terrace and for sharing your kind comments on the food and flavors. We hope to welcome you back again soon! Kind regards, Richard Hummell Assistant Director of Food and Beverage

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GA
Chicago
2 reviews
Dined on 10 October 2019
Overall5Food5Service5Ambience5

Fantastic as usual!

Shanghai Terrace
Responded on 14 October 2019

Dear GayleA, Thank you for dining at Shanghai Terrace and for sharing your wonderful note. We hope to welcome you back again soon. Kind regards, Lyn Ablian Food and Beverage Manager

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P
1 review
Dined on 6 October 2019
Overall5Food5Service5Ambience5

Reservation was simple and easy as well as the increase in the number of guests

Shanghai Terrace
Responded on 9 October 2019

Dear Paco, Thank you for dining at Shanghai Terrace and for sharing your kind feedback. We look forward to welcoming you back again soon. Regards, Martin Rahn Executive Assistant Manager, Food and Beverage

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d
Las Vegas
7 reviews
Dined on 5 October 2019
Overall5Food5Service5Ambience5

One of the best Chinese restaurant.
DIm sum is perfect.

Shanghai Terrace
Responded on 9 October 2019

Dear danisht, Thank you for dining at Shanghai Terrace and for sharing your wonderful note. We are happy to hear that you enjoyed the Dim Sum and honored that you consider Shanghai Terrace "one of the best Chinese restaurant." I will be sure to pass on your note to the team. We look forward to welcoming you back again soon! Regards, Martin Rahn Executive Assistant Manager, Food and Beverage

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K
Chicago
1 review
Dined on 5 October 2019
Overall5Food5Service5Ambience5

Staff was wonderful, and the food was delicious! Would definitely go back!

Shanghai Terrace
Responded on 7 October 2019

Dear Khaleesi, Thank you for dining at Shanghai Terrace and for sharing your comments. I am delighted to read that you enjoyed the service, food and flavors. I will be sure to pass on your note on to the team. They will appreciate reading that their efforts have not gone unnoticed. I am happy to hear that you would join us again and we look forward to serving you again soon. Kind regards, Lyn Ablian Manager of Food and Beverage

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OT
Chicago
11 reviews
Dined on 4 October 2019
Overall5Food5Service5Ambience5

Excellent service I loved the Decor

Shanghai Terrace
Responded on 7 October 2019

Dear Friend of The Peninsula, Thank you for dining at Shanghai Terrace and for sharing your kind comments. We hope to welcome you back again soon. Best regards, Lyn Ablian Manager of Food and Beverage

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LS
Chicago
179 reviews
Dined on 4 October 2019
Overall5Food4Service5Ambience5

Shanghai Terrace is a lovely restaurant - away from the bustle and noise of the city. We met before a show at the Water Tower and they respected our timing so that we were not rushed to leave for the show. The Kistler chardonnay was lovely and went well with the shrimp spring rolls and the lobster truffle dumpling. The Peking duck with light, tasty pancakes and the szechuan eggplant went well together. The one slight disappointment was the abalone - very high price for a very small portion. It is not often found on menus in Chicago and we were excited to have it.

Shanghai Terrace
Responded on 9 October 2019

Dear LindaS, Thank you for choosing Shanghai Terrace and for sharing your nice review. I am happy to hear that you enjoyed the service, food and flavors. We hope to have you back with us very soon. Best regards, Martin Rahn Executive Assistant Manager, Food and Beverage

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OT
Chicago
2 reviews
Dined on 2 October 2019
Overall5Food5Service5Ambience5

One of the very best upscale Chinese places around. Dim sum, chili prawns, hot and sour soup outstanding!

Shanghai Terrace
Responded on 7 October 2019

Dear Friend of The Peninsula, Thank you for sharing your nice comments about the cuisine. We are honored that you consider Shanghai Terrace "one of the very best upscale Chinese places." We hope to welcome you back again soon. Best regards, Lyn Ablian Manager of Food and Beverage

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JH
Orange County
1 review
Dined on 29 September 2019
Overall5Food5Service5Ambience5

Our server was amazing!!! Everything she recommended did not disappoint . The tea spice smoked duck alone is worth the visit.

Shanghai Terrace
Responded on 2 October 2019

Dear JerryH, Thank you for choosing Shanghai Terrace and for posting your kind review. We are delighted to hear that you enjoyed your visit and that your server provided helpful suggestions making your experience memorable. We hope for the opportunity to welcome you back again soon! Kind regards, Martin Rahn Executive Assistant Manage, Food and Beverage

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PS
Chicago
2 reviews
Dined on 28 September 2019
Overall5Food5Service5Ambience5

The best Chinese food in Chicago. The dim sum is authentic and the service is fantastic.

Shanghai Terrace
Responded on 1 October 2019

Dear PaulS, I am happy to read that you enjoyed the cuisine and the service from the team. We are honored that you consider Shanghai Terrace "the best Chinese food in Chicago." Thank you for sharing your kind review. We hope to welcome you back again soon. Best regards, Martin Rahn Executive Assistant Manager, Food and Beverage

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P
Chicago
187 reviews
Dined on 27 September 2019
Overall5Food5Service5Ambience5

The menu, service and food are wonderful. There are nice selections of traditional and epicurean dishes. The prices are on the expensive side however, but again this isn't your traditional Chinese takeout.

Shanghai Terrace
Responded on 7 October 2019

Dear Pugnacious, I am delighted to read that you enjoyed our service and menu selections. I will be sure to pass on your note on to the team. Thank you for dining at Shanghai Terrace and for sharing your remarks. We hope to serve you again soon. Kind regards, Lyn Ablian Manager of Food and Beverage

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L
Chicago
1 review
Dined on 26 September 2019
Overall5Food5Service5Ambience5

Fantastic place. Great ambiance. Higher end Chinese experience and quality of food. Loved the relax and enjoyable feel of the restaurant.

Shanghai Terrace
Responded on 30 September 2019

Dear Legend, Thank you for dining at Shanghai Terrace and for posting your review. We appreciate your kind comments on the cuisine, atmosphere and décor. We hope to welcome you back again soon. Regards, Richard Hummell Assistant Director of Food and Beverage

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CP
London
42 reviews
Dined on 26 September 2019
Overall4Food5Service3Ambience5

Shanghai Terrace, my favorite restaurant in all of Chicago, let me down a little this past Thursday night. As usual, the food was scrumptious, and the atmosphere (best outdoor deck in the city) was sublime. But the highest note for this restaurant, at least for me, has been its impeccable service -- as good as it gets anywhere in the world. But not so much this last Thursday evening. Several staff members were outstanding in the way in which I have grown accustomed, but our principle waiter left us several times for long periods. On three occasions, I had to try to flag him down, and I have never before had to do that at Shanghai Terrace. Further, he was way too casual and familiar in his demeanor with us, which too is unheard of based on my many past experiences in this restaurant. Hopefully this is a one-off fluke experience that won't be repeated.

Shanghai Terrace
Responded on 30 September 2019

Dear ChicagoPacker, Thank you for choosing The Peninsula Chicago and for your continued loyalty! We appreciate your comments on the cuisine and ambiance, however, we truly regret the poor service your experienced. Your feedback is truly valued as it helps us improve our services. We will be sure to review with the team. We look forward to serving you again soon. Best regards, Richard Hummell Assistant Director of Food and Beverage

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OT
Richmond
5 reviews
Dined on 26 September 2019
Overall5Food5Service5Ambience5

The outside seating was delightful and although the sun was going down, the heaters kept the temperature comfortable, the only drawback was the sirens and general city noise from the streets below, but that did not deter from an otherwise delightful setting. The service was outstanding and it was by far the was best Peaking duck I have eaten!!

Shanghai Terrace
Responded on 30 September 2019

Dear Friend of the Peninsula, Thank you for dining at Shanghai Terrace and for sharing your kind note. Your comments about The Terrace's ambiance, the cuisine and our service are truly valued. We look forward to welcoming you back again soon. Best regards, Richard Hummell Assistant Director of Food and Beverage

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F
Chicago
36 reviews
Dined on 26 September 2019
Overall5Food5Service5Ambience5

I love the atmosphere, food & service! Trifecta!

Shanghai Terrace
Responded on 30 September 2019

Dear Foody4fun, Thank you for visiting Shanghai Terrace and for sharing your nice review. We appreciate your kind comments on the ambiance, cuisine and service. We hope to have the privilege of welcoming you back again soon. Warm regards, Richard Hummell Assistant Director of Food and Beverage

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V
New York Area
5 reviews
Dined on 26 September 2019
Overall5Food5Service5Ambience5

Such a lovely setting. Our waiter was fabulous and the food delicious. We were not rushed at all and stayed chatting for a while after our meal enjoying the lovely setting. Highly recommend.

Shanghai Terrace
Responded on 30 September 2019

Dear Victoria18, Thank you for dining at Shanghai Terrace and for sharing your kind review. We are pleased to read that you enjoyed the cuisine, our service and the setting. We are honored by your recommendation and we hope to have you back with us very soon. Regards, Richard Hummell Assistant Director of Food and Beverage

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N
Seattle
21 reviews
Dined on 25 September 2019
Overall5Food5Service5Ambience5

Pork and wild mushroom shumai were very tasty.

I recommend the Pékin duck. Delicious.

The cherry cake dessert didn’t disappoint.

If you can sit outside and enjoy the wonderful terrace.

Shanghai Terrace
Responded on 27 September 2019

Dear Noinouanne, Thank you for dining at Shanghai Terrace and for sharing your wonderful review. We truly appreciate your remarks about the food and flavors. We are also happy to hear that you enjoyed The Terrace, which is open during the warmer months in Chicago. We look forward to welcoming you back again soon! Best regards, Martin Rahn Executive Assistant Manager, Food and Beverage

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OT
Chicago
6 reviews
Dined on 25 September 2019
Overall5Food5Service5Ambience5

Always outstanding!

Shanghai Terrace
Responded on 27 September 2019

Dear Friend of The Peninsula, Thank you for choosing Shanghai Terrace and for sharing your wonderful note. We look forward to welcoming you back again soon. Kind regards, Martin Rahn Executive Assistant Manager, Food and Beverage

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SB
Chicago
5 reviews
Dined on 24 September 2019
Overall5Food5Service4Ambience5

Delicious! Upscale asian cuisine. Love the kung pao chicken and the mongolian duck. The golden shrimp is my favorite starter.

Shanghai Terrace
Responded on 27 September 2019

Dear SophiaB, Thank you for dining at Shanghai Terrace and for sharing your review. We are glad to read that you enjoyed the food and flavors. We hope for the opportunity to welcome you back again soon! Kind regards, Martin Rahn Executive Assistant Manager, Food and Beverage

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