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the ambiance, food and service are always a very good standard. unfortunately this time I cannot say this was a good experience, we contacted you earlier on in the day to say the table for 9 had reduced to 6. this hadnt been reflected in the seating plan on arrival. the table was booked in a name that i had confirmed with the restaurant but when the guests arrived it wasnt, it was in my name? when paying the bill the deposit taken (£90) was not reflected in the bill? I am still waiting for a response from the restaurant. this was promised a day ago? also the waiter told the table to take the service charge off as the restaurant takes the tip and this isnt passed to the waiters? this is bad practice.
Beautiful restaurant, especially at Christmas , decorations are fantastic. Service and meal we're excellent and the Christmas Set Menu was excellent value.
After so many years attending Christmas parties and private events never felt let down and disappointed like last time. Overcrowded, reservation was late over 40 min, no apologies. Three times the main course were going back, left hungry and was charged £40.00 for just starter no main course or dessert. It has ruined my next reservation in another place. Shame and disappointed in a big way!!
Amazing food big thanks to the chef
I love eating here, it's always a treat and extra beautiful at Christmas.
We were left at the bar a while the restaurant opens at 12 and are booking was 12 the doors opened just gone 12 we were then seated near the bar we had to ask for menus and drinks they requested a card behind the bar even though we were dining and after 25 minutes we had to ask if we could be seated . The food was good but thought there was a lack of service but very nice setting
It was really an amazing evening. Beautiful food with excellent service.
This restaurant epitomises the phrase style over substance. The staff are rude the food is absolutely horrendous and I wouldn’t go back
Greeted on arrival and despite being early was shown straight to our table. We were then left for quite a while before someone came to take our drinks order. Struggled deciding what to choose from the a la carte menu as it had been scaled down, guessing because it’s Christmas. Food was fine perhaps a little bland in places but no complaints. On leaving we asked reception for our coats, we were told to head towards the back of the bar area to collect them to which we found 2 of our coats (4 in our party) together with others just dumped on the floor!! We did complain to reception but from the response it would appear to be the norm!
We went to celebrate my daughters 18th birthday. When I booked it I put that we were celebrating a birthday, we had a banner with us showing what we were celebrating- there was no recognition of this not even a sparkler on her dessert. Put a dampener on an otherwise great night
Amazing food and service
Excellent service, ambience beautiful. Prices bit expensive especially the starters......had a lasagne a few weeks and as not up to usual standards.....
Amazing food as always
Everything was great! Food good, atmosphere was amazing and service was really good!
Amazing food which is tasty and presented well. The choice of food cannot be bettered. I particular love the Cod dish and fig and walnut pudding, they are to die for. The tastes are so different from anywhere else’s. The staff are impeccable when it comes service, efficiency and nothing is too much trouble. The ambience of the restaurant is welcoming and beautifully decorated.
Thank you so much for a wonderful meal..... yet again!
Fantastic place! Lovely food, great staff and wonderful Christmas decorations :)
Very nice place! Food was wonderful they even gave us a free desert for a birthday!
Arrived and had a drink at the bar before being seated, had the garlic bread starter- enough for 2 to share, ravioli and lasagna for main and had to have doggy bag as portions were very generous- no room for dessert. Great value using confidential voucher, lovely staff ,would go again
Nice food, good service, excellent surroundings.
Christmas decorations excellent!
Beautiful decor great atmosphere. I’ve been a few times and it’s been a bit quiet but it was really good ambience this time . It is a big place so needs a lot of people to feel cosy. Drinks at bar area was good good good. A bit on the expensive side but generally overall great place. Would defo come again.
Food was fabulous but very overpriced. Service when not at table slow and inattentive. Ambience superb
Really tasty food in lovely surroundings. Our waiter was attentive & efficient. Would recommend a visit. The Sunday lunch menu looked really good value too
Loved every minute again, been a few times now and it doesn't disappoint
The starter came quite quickly, but had to wait awhile for mains ,when they came the food was very good,and the waiter handled it very well,would not put me off going again.
Beautiful restaurant had a lovely afternoon with friends for my birthday had a great booth table and the staff where brilliant. Thankyou
Excellent food and atmosphere was nice. Service always good
Fantastic food & service. The Christmas decorations were beautiful. Will definitely be back.
Great food great service lovely setting the only downside was it was very noisy everything echoed but it was packed so couldn't be helped will definitely visit again
Beautiful food in a beautiful setting - it never fails to impress
Had the lunch menu and the bread and dessert as extras. Great meal. The pork was so soft and yummy. Overall delicious. The cocktail shake was atop bland though. Will go back again.
Very pleasant staff. Ambiance lovely. Good choice of food on menu although a bit expensive. For a special occasion lovely place to go.
4 of us enjoyed a great value lunch menu. Even though we ate at 3:30 there was plenty of atmosphere. The Xmas decor is beautiful. We would happily come again
Love this place such a lovely atmosphere lovely staff lovely food
Rosso’s never disappoints only get to go about twice a year when in Manchester but is always my go too.
Keep doing what your doing fabulous.
Great food, good service and fantastic value. 2 course lunch and a bottle of wine
Brilliant place and super meal, great place to visit when in Manchester
The service was not very good we never got asked once how our food was ie the tiramisu wasn't very good but everything else was very good
Rosso is a fine place to eat combined with a fine dining experience. The food and drink is exceptional and the staff are fantastic
We had the discounted lunch menu with wine and a dessert and extra drinks the bill was still less than £80, the food was outstanding, the place is stunning, it was the busiest I’ve ever seen it but just love this restaurant.
The atmosphere was really nice, the food was really good, especially the soup . The staff were all very pleasant and made you feel special. Looking forward to when I will be there in December for the Christmas meal. My sister comes from Edinburgh twice a year and this is our first place to book.