RIVA Waterside Restaurant and Bar

3.5
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213 reviews
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£25 and under
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Modern European

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About

Welcome to RIVA Waterside Restaurant and Bar!
Dining Style
Casual Elegant
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Cuisines
Modern European, Contemporary European, Tapas / Small Plates
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Hours of Operation
Brunch
Sun 12:00 pm–4:00 pm
Lunch
Mon–Sat 12:00 pm–2:45 pm
Dinner
Mon–Thu 6:00 pm–9:00 pm
Fri, Sat 6:00 pm–10:30 pm
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Phone number
01474 364694
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Payment Options:
AMEX, MasterCard, Visa
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Dress Code
Smart Casual
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Executive Chef
Simon Pearce
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Catering
Whatever the occasion… From breakfast meetings, luncheons to gatherings of family & friends we have "that perfect place", offering an à la carte, business lunch, sunday brunch and party set menus as well as simple bar snacks, canapés, finger buffet and private lunch or dinner parties. Riva also makes a memorable setting for hen parties, weddings or any special occasions.
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Neighbourhood
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Entertainment
DJ - Friday/Saturdays; occasional live signers (see our website for calendar)
Additional
Banquet, Bar/Lounge, Beer, Beer Garden, BYO Wine, Cocktails, Corkage Fee, Counter Seating, Dancing, Delivery, Entertainment, Full Bar, Gluten-free Menu, Happy Hour, High Tea, Late Night, Non-Smoking, Outdoor dining , Outdoor Smoking Area, Take Away, View, Weekend Brunch, Wheelchair Access, Wine
What 213 People Are SayingWrite a review
Overall ratings and reviews
3.5based on recent ratings
3.5
Food
3.7
Service
3.7
Ambience
3.4
Value
Noise · Moderate
88% of people would recommend it to a friend
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OT
Kent
1 review
Dined on 14 December 2019
Overall1Food1Service1Ambience1

The restaurant has been shut down for a number of months. If I could have given no stars that would have been a more accurate representation. My partner was not happy as it was her favourite restaurant and to travel a long distance and then be turned away was not great on her birthday.

GG
1 review
Dined on 29 October 2019
Overall1Food1Service1Ambience1

This restaurant had gone into receivership so we had a completely wasted journey. A very disappointing experience as had taken time off work to do this. Please take it off your listing

OT
Kent
1 review
Dined on 5 October 2019
Overall5Food5Service5Ambience5

very lovely evening good food good service will be back

JA
Kent
1 review
Dined on 20 September 2019
Overall4Food3Service3Ambience4

Only for drinks food was ok the salad was far too expensive and it took far to long to come.

h
London
51 reviews
Dined on 14 September 2019
Overall4Food5Service5Ambience3

Riva is a quality restaurant with a lovely setting overlooking the Thames. The food and service were both excellent it was just a shame that there were not more diners there to build a better atmosphere.

R
1 review
Dined on 25 August 2019
Overall4Food4Service4Ambience4

We had the restaurant to ourselves and staff were very accommodating

D
Kent
5 reviews
Dined on 17 August 2019
Overall5Food5Service5Ambience5

Riva has a lovely outlook and is a great setting for dinner with friends. The menu choices are great contemporary dishes.
The food preparation is of a very high standard and the service attentiveness the same.
We love this place and will be back, a lovely place on the river in Gravesend.

OT
1 review
Dined on 17 August 2019
Overall4Food4Service3Ambience4

Very nice evening. Staff very polite. Service was very very slow, but didn’t detract from a lovely meal.
Will love to return again at some point.

l
Essex
5 reviews
Dined on 12 August 2019
Overall5Food5Service5Ambience5

A wonderful riverside restaurant with lovely views. Booked a lunch on a monday with a friend. Being a monday it was quiet but food and service was great... a really good menu... plus great cocktails too.
Will definitely return again.

A
Kent
2 reviews
Dined on 2 August 2019
Overall5Food5Service5Ambience5

Another very enjoyable evening in the Riva
Service and food was excellent have been coming here for years and have never had a bad experience
😊

VM
1 review
Dined on 8 July 2019
Overall3Food4Service3Ambience4

Location is lovely with glass windows to enjoy a view. We were lucky there were not a lot of people so we enjoyed the quietness of the restaurant. We were disappointed that something so basic such as still water was not available since it had finished and the wine list we had seen online was not the same as the one at the restaurant so the wine we wanted was not available. That said, the manager was professional and did apologise for it. Food was quite tasty and fresh and we enjoyed it overall.

OT
Kent
2 reviews
Dined on 19 May 2019
Overall4Food4Service4Ambience4

Was a nice atmosphere
Starters and Mains foods could have been hotter

LP
London
1 review
Dined on 6 May 2019
Overall1Food2Service1Ambience1

The food was not worth the money. The drinks were overpriced. The starters took forever to come yet we were the only people In the restaurant.
The worst part about the experience was the service. The waiter we had was rude and confrontational saying he wasn’t even meant to be working the whole time he was serving us. He referred to my sister as “darling” when we asked to speak with his manager. The manager was not apologetic either for his staff as we were walking out of the restaurant. Do not eat here.

OT
London
1 review
Dined on 31 March 2019
Overall1Food1Service1Ambience1

Worst service EVER

AK
Kent
2 reviews
Dined on 25 March 2019
Overall4Food4Service5Ambience4

Great food and service
we had to interrupt lunch to see to the baby but they were more than happy to keep food warm
no rush, relaxed and calm lunch in lovely setting

TN
1 review
Dined on 20 March 2019
Overall5Food5Service5Ambience5

amazing view, food was excellent as well as servive will be going back

GS
London
4 reviews
Dined on 15 March 2019
Overall4Food4Service4Ambience4

Had a very pleasant evening here on Friday evening with friends. Staff were very welcoming, friendly and helpful.

We had a round table in the corner by the window with an amazing view and enjoyed our meal very much.

Thank you.

OT
1 review
Dined on 16 February 2019
Overall3Food2Service4Ambience4

We used to go Riva bar for our date night every month and absolutely loved it but recently it has changed its menu to a very small and selected not a lot of variety and food we found quite poor was not a great Experience we would normally have 3 course we only had a main we ordered drinks that took quite a while to reach our table (we did not understand this as we was 1 of 3 couples in the Restaurant
I ordered a glass of wine for the waitress to
Come bk over and ask if I wanted a single or a large ????
I would not recommend or be visiting the restaurant again very disappointed
Such a shame

OT
Kent
3 reviews
Dined on 15 February 2019
Overall4Food5Service3Ambience5

The setting is amazing! The food and presentation was top quality! The staff were very polite and courteous, unfortunately only one lady serving which put her under pressure. If they work in the service this could be one of the best restaurants around!

DK
Kent
1 review
Dined on 14 February 2019
Overall5Food5Service5Ambience5

Lovely place, with a beautiful view through the windows. Tasty food. 100% customer service.
Can't understand why is not so popular.
If you want nice food in the nice restaurant, give it a try.

d
Kent
1 review
Dined on 25 January 2019
Overall1Food1Service1Ambience1

Would never recommend poor food no atmosphere and very rude staff

JC
1 review
Dined on 13 December 2018
Overall4Food4Service4Ambience4

Great staff and Manager on the day- even though restaurant was cold we had heaters and blankets given to us and the attitude of the staff and quality of the food overtook any discontentment with the temperature- a large party of 13 of us and all were accommodated and went home with a smile on their faces.

OT
London
1 review
Dined on 8 December 2018
Overall1Food2Service1Ambience2

Our booking made through Opentable wasn’t showing on the system. After 15 minutes of waiting we had to ask to order - the restaurant was not busy. Starters were fair. Mains were disappointing. We ordered a Brownie for dessert as we had seen it on the online menu. A chocolate tart arrived with no explanation. On query it was explained the menu had changed... Our mistake, but we could have been told Brownies were no longer on the menu rather than being served something we didn’t ask for! To top off the evening the fire alarm was set off by the smoke machine in the adjoining bar - can’t blame the restaurant for this but it rounded off a poor evening nicely!

The restaurant is in a great location and could be fantastic if the issues with food and service are ironed out.

OT
Kent
1 review
Dined on 17 November 2018
Overall5Food4Service5Ambience5

Great veiw
Staff friendly
Food always good

C
1 review
Dined on 30 September 2018
Overall2Food1Service1Ambience3

Having visited the venue before having had good food and service we decided to revisit, wrong move, this time we found the service and staff very disjointed and slow, the menu being very basic. When we arrived we chose a bottle of wine only to be told by another staff member they had run out then we went to order a second bottle of what we had during the meal only to be told we have run out. To add to this one of our party ordered Halibut which was very dry and chewy and another person in our party ordered Bread and Butter pudding which when served was covered inside with chocolate chips and not the normal dried fruit. There was no mention in the menu it had chocolate in it because if it had it wouldn't have been chosen due to not liking chocolate desserts. This could be very dangerous as one of our nieces who fortunately wasnt with us is allergic to chocolate due to some containg nuts . Our overall experience was very disappointing for the price we paid and it dampened our birthday celebration. Also one of our party was only drinking and it appears we were charged £5 for the privilege. The only saviour was the entertainment and view.

CS
1 review
Dined on 30 September 2018
Overall4Food4Service4Ambience4

Great location,over the river,average prices,was chilly when we arrived so switched on radiators myself then was fine,need to fill in gaps between floor boards where cold draught was coming from,waiter poured full glass of wine,or attempted to without asking us to taste it first,ended up being not cold enough so left in in ice bucket to chill,good entertainment,one solo singer/comedian,ovreally had good time,and would recommend couples or a roudy lot for lunch,will return

SB
1 review
Dined on 21 September 2018
Overall5Food5Service5Ambience5

Very nice evening, lovely food and lovely staff, we will be going back

RL
1 review
Dined on 2 September 2018
Overall5Food5Service5Ambience4

I was one vegan in a party of ten and was extremely well catered for with the sort of careful attention vegans are not used to receiving!
It's a great setting. The staff were very attentive, the food was delicious and we were not rushed at all.
It was very quiet on a Sunday afternoon but the whole family (aged 10 to 70) are looking forward to another visit very soon!

L
Kent
4 reviews
Dined on 25 August 2018
Overall5Food4Service4Ambience4

Had a lovely evening beautiful setting nice food good cocktails.
And the staff were lovely would definitely go back

L
London
9 reviews
Dined on 9 July 2018
Overall2Food3Service4Ambience4

Beautiful venue. Well prepared food, but portion size was little for the price. Very limited menu. Steak was done to perfection. Great attentive service.

TR
1 review
Dined on 7 July 2018
Overall3Food2Service3Ambience3

First comment We haven't any steak, really a restaurant on a Saturday night.
Small portions but tasty
Will not go there again

TT
Kent
1 review
Dined on 7 July 2018
Overall2Food2Service2Ambience2

When we arrived the door was still locked, a hour and half after the opening time? The waitress had no idea of our booking, which had preferences. We requested a table next to the window, we were not given one because of the table lay out, although we were literally the only people in the restaurant!
It was a very warm day, they did not have air conditioning. The waitress offered to open the window, which we said yes please. She opened the “wall”!! The window from floor to ceiling opened up straight to the Thames!! We had 3 children with us. We had to put a chair in front of the drop, in case one of the children tripped and fell into the water!
We waited over 2 hours from our reservation time to get our food, even though we said repeatedly we were under a tight schedule. We were told we had a wait, as the bar was busy???
The children’s sausage and mash, was just that! No vegetables, no gravy? When we questioned if any veg was coming, they said no, but could make some. I said no thank you as we didn’t have time to wait and the rest of the meal would be cold/eaten by the time it arrived.
The adult meatballs were cold, although the children’s were steaming? Showing they were not freshly made?
The chicken in the Italian burger was very cheap. I could only eat a portion.
The restaurant looks nice, but that is all. Very upsetting as we had visitors that had just driven 4 hours to visit.

SO
1 review
Dined on 17 June 2018
Overall4Food4Service5Ambience5

Fifth visit and never disappointed. Service excellent. Great views. Good food

OT
1 review
Dined on 25 May 2018
Overall4Food4Service4Ambience4

Staff polite, food was very good, lovely position, we didn’t pay full price as we have gourmet card, so for us good value.

b
1 review
Dined on 18 April 2018
Overall5Food5Service5Ambience4

Great service, lovely food, couldn't ask for more.. Thank-you.

OT
Kent
2 reviews
Dined on 31 March 2018
Overall4Food4Service4Ambience5

Mums birthday

OT
London
4 reviews
Dined on 14 March 2018
Overall2Food1Service2Ambience2

It’s a beautiful restaurant inside and could become a goldmine but the food needs to improve dramatically. The food isn’t worth the money & I feel the chef’s need improvements.
I was given stale French stick that had been heated up for my starter, my partners “Rib-Eye” steak wasn’t cooked to his preference and looked more like frying steak instead of rib-eye and our desserts were a let down; mine - a chocolate fudge cake that was covered in strawberry sauce (???) & his - a gypsy tart that tasted more of a tin of caramel mixed with icing sugar...
I also noticed the menu within the restaurant isn’t reflective of what is shown on Open Table so do check the restaurants website before you book. As I said, the restaurant is lovely & if more effort is made with the food, it could become lucrative.
We were disappointed and wouldn’t recommend or rush back again.

T
1 review
Dined on 11 March 2018
Overall5Food5Service5Ambience5

First time dining at Riva...certainly won’t be the last. Will definitely be back in April for Birthday celebration dinner...can’t wait #fabulous

OT
Kent
1 review
Dined on 12 January 2018
Overall4Food4Service5Ambience4

Lovely setting. Waitress was very polite & helpful and was pleasantly surprised when we got the bill that the wine the restaurant substituted because they didn't have what we asked for was less than the original but still delicious! Very impressed overall.

b
San Francisco
1 review
Dined on 25 December 2017
Overall5Food5Service5Ambience5

the staff very good and very happy can not do enough for you very well looked after we will be back our frist time there but it will not be our last