Chapter

4.3
29 reviews
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£25 and under
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British
Centrally located on Burgate, Chapter is an idyllic venue to gather with friends, dine with family and relax from morning through to night. The pizzas are topped with the finest Italian ingredients to compliment our sour dough crust, which are fired before your eyes. Perfectly paired with mouthwatering cocktails, fine wines and our carefully chosen beer range. For something more intimate our private dining and event space is perfect for special occasions.
What 29 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.3based on recent ratings
4.5
Food
4.2
Service
4.0
Ambience
4.3
Value
Noise · Moderate
93% of people would recommend it to a friend
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FM
Kent
1 review
Dined on 19 July 2019
Overall 4Food 4Service 3Ambience 3

Nice restaurant and good pizza, staff accommodated our slow decision skills. The only downside is that clothes do smell of food when home :)

AP
New England
1 review
Dined on 17 June 2019
Overall 4Food 5Service 4Ambience 3

2 for 1 pizzas were both very good. Nice beer and friendly service. Would certainly go again

ES
1 review
Dined on 25 May 2019
Overall 5Food 5Service 5Ambience 5

A really good find in and amongst all the usual high street chains (it is part of a smaller group which features different menus according to location). Great for a family with teenagers.

RH
1 review
Dined on 14 April 2019
Overall 3Food 5Service 3Ambience 3

Sunday 6pm service slow...had to keep waving for service....when we sat down we asked if the Tiramasu was available as we had a guest coming that was having ONLY that .....we were told it was available but when we ordered it were told it was still setting and not ready for another hour ! We were offered it on the house later but we had theatre tickets so that was that. Great food otherwise - as usual....just need more staff or staff who are a bit more attentive at the table. There was a great big labrador shaking and licking itsself in the booth area near the kitchen which was a bit off putting..it wasnt a disability dog as far as we could make out. If you dont mind dog hair floating about while you eat then this wont bother you. Love the food here and this was the first below expectations visit at this venue in 12 visits 😊

T
Kent
4 reviews
Dined on 1 March 2019
Overall 3Food 2Service 4Ambience 2

We’ve been to Chapter several times before and it’s always been great.

Service was very good and the pizza was fine but the Melanzane Parmigiana was really unpleasant compared to previous visits. We’d been raving about how good it was so the lady whose birthday it was had ordered it on our recommendation.

The aubergine tasted hard and quite uncooked. Normally it’s wonderfully fried and full of flavour.

There was a party in the room above and they were extremely loud and stamping their feet.

It’s such a shame as we’ve had such great times previously.

MF
London
9 reviews
Dined on 16 February 2019
Overall 5Food 5Service 5Ambience 5

Had a really lovely meal at Chapter, the pizza was absolutely delicious - actually one of the best I have ever had, it was a lovely place to be and the service was great and really attentive. I highly recommend Chapter - just be prepared to smell strongly of cooking when you leave 😂 - totally worth it though for such great food!

OT
Hampshire
2 reviews
Dined on 14 February 2019
Overall 5Food 5Service 5Ambience 5

Great food

Great service!

5* thank you!

SG
Bedfordshire
1 review
Dined on 6 January 2019
Overall 4Food 4Service 4Ambience 4

Delicious stone baked pizzas and wonderful staff! Can’t wait to come back

GM
Edinburgh
2 reviews
Dined on 31 December 2018
Overall 5Food 5Service 5Ambience 5

Excellent pizza and pasta in a friendly and unrushed environment. Would definitely go back.

TE
Kent
3 reviews
Dined on 27 December 2018
Overall 4Food 4Service 4Ambience 4

Very friendly reasonably priced restaurant in a central location .

AQ
London
3 reviews
Dined on 7 December 2018
Overall 5Food 5Service 3Ambience 4

Service was a touch slow and it took nearly an hour to get our pizzas but... it was well worth the wait. Fantastic and delicious.

J
Bath
15 reviews
Dined on 16 November 2018
Overall 5Food 5Service 5Ambience 5

Loved it. Good pizza, perfect service. Just what I wanted. Thank you

OT
London
1 review
Dined on 18 August 2018
Overall 4Food 5Service 5Ambience 4

Delicious pizza, fast and efficient service with friendly waiter. A great night!

OT
Hampshire
2 reviews
Dined on 30 March 2018
Overall 5Food 5Service 5Ambience 5

Very tasty food,

Very good service!

Can't really go wrong!

HC
Kent
3 reviews
Dined on 10 March 2018
Overall 5Food 5Service 4Ambience 5

Lovely evening at Chapter, the food is always wonderful, good selection of drinks but sometimes the service leaves a little to be desired. Having said that, we do always go back because the food is so good but just factor in the fact it’s not always the quickest service.

R
London
7 reviews
Dined on 24 February 2018
Overall 3Food 4Service 2Ambience 3

Sourdough pizza are good and good value. Service was pretty slow.

L
Kent
2 reviews
Dined on 20 December 2017
Overall 3Food 3Service 2Ambience 4

My husband and I really like this restaurant, as does our little boy. We have been a few times now and haven’t been able to fault it. However, we took my parents for a mid-week evening meal, it was quiet but the service was very slow and we waited around 45 minutes for our pizzas, which were slightly over cooked when they arrived. Little things such as not getting pizza cutters because they had a busy lunch service, and they hadn’t been washed; having to approach waitresses to order drinks and request the bill were things that we haven’t come across on previous visits but for some reason on this occasion were an issue. The drinks we ordered were also out of date, however, management apologised for this, provided us with new drinks and deducted all drinks from the final bill. In spite of the above we would return as their pizza is in fact very nice, they are extremely child friendly and it’s good value for money.

n
London
3 reviews
Dined on 5 December 2017
Overall 5Food 4Service 5Ambience 5

Tasty and fun. The salad, however, was underwhelming, but really, I shouldn't have ordered it at a pizza place.

OF
Kent
1 review
Dined on 20 October 2017
Overall 4Food 4Service 4Ambience 4

Great pizza to reasonable prices, with the sourdough being the highlight of every slice. Attentive and friendly staff which are knowledgeable about the food and wine pairings. The menu is on the smaller side though.

s
Miami
1 review
Dined on 17 October 2017
Overall 4Food 5Service 5Ambience 4

Both food and service were excellent, the ambiance was wonderful. Next time we will ask for a table with slightly better lighting.

E
London
1 review
Dined on 14 October 2017
Overall 2Food 3Service 2Ambience 1

I thought we'd found a new gem after our first visit on a quiet Sunday, but unfortunately our second experience on a busy-ish Saturday was a real disappointment. And has probably put us off coming back for a little while.

The kitchen and service is still clearing finding its feet during busy periods and the result was a 45min wait for our pizzas. Several apologies were given after we enquired, and understandably these things happen, but a token gesture such as some free nibbles or other form of compensation would have been appreciated to smooth things over.

To add insult to injury, my wife and I were given the table right by the toilet.

I appreciate the restaurant was busy, but I don't think any table in a restaurant should be right by the loos. Ever.

The food is pretty good, and it's a welcome addition to the area, but it's certainly not good enough to make up for a poor experience.

j
Kent
2 reviews
Dined on 14 October 2017
Overall 4Food 5Service 4Ambience 4

Amazing pizza, friendly service and very good value. Food came in good time.

Book a table to avoid disappointment.

They have an upstairs room which can be booked privately for large groups.

OT
San Francisco
1 review
Dined on 2 October 2017
Overall 5Food 5Service 5Ambience 4

We booked as Chapter was personally recommended for vegan pizzas and there were good reviews online. All six of us found the vegetarian/ vegan pizzas absolutely delicious and filling. They cost £8 - £9 each. The waiter was attentive - we got through several jugs of water that were replaced promptly. The one student in our party got 10% off her part of the bill. It was quiet at 2pm on Monday. There is a deal for students on Mondays after 4pm if eating in - 'buy one pizza, get one free'

OT
London
1 review
Dined on 16 September 2017
Overall 5Food 5Service 5Ambience 5

Really good sourdough pizza my son (10) gave it 10/10 and the rest of the family liked it too. Great food, good service and sensible pricing. Also good location for cathedral though we had been in Whitstable shopping all day! Only short drive from there too when their restaurants are fully booked. We got in early - I imagine such good pizza also gets well booked up. Plenty of takeaways going out the door too. Definitely will be back.

OT
London
2 reviews
Dined on 27 August 2017
Overall 5Food 5Service 5Ambience 5

Management, chefs and other staff were all very accommodating and welcoming given that we showed up just before closing time.

E
London
9 reviews
Dined on 24 August 2017
Overall 4Food 4Service 4Ambience 4

Very nice new restaurant
Accommodated my order by making me a Gluten Free friendly meal (pasta) from scratch.
Really nice service - can't wait to be back for their brunch!
Sister restaurant just opened "Deakin's" around the corner looking forward to trying that soon too.

S
Kent
2 reviews
Dined on 24 August 2017
Overall 5Food 4Service 4Ambience 5

Tasty pizza, sauce was a little more acidic than I would have liked. Liked that the toppings were not the usual selection.

FW
Kent
62 reviews
Dined on 13 August 2017
Overall 4Food 4Service 3Ambience 3

Chapter is a Nice little place, Not been to Canterbury for a while. As it was a last minute decision, was not sure what I wanted for lunch. The place was very quiet only few tables, I guess it was very hot on that day , tho so all windows/doors were all open it was baking In there. Starter of calamity fritters were fine, simple nothing to rave about. But the pizza was a pure delight I must say. Very enjoyable tiramisu to finish with. I can't really comments much on atmosphere as I said it was quiet Not much interaction service wise. But will probably re-visit.

C
Glasgow
13 reviews
Dined on 5 August 2017
Overall 5Food 5Service 5Ambience 5

Great night with friends and a first visit to this eatery was excellent. Pizza's are lovely with excellent bases and the service was top notch. Would def recommend.