RA Sushi Bar Restaurant - Lombard

3.9
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441 reviews
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$30 and under
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Japanese
RA Sushi is rolling up an exciting dining experience for all. Located outside of Yorktown Center, RA Sushi Lombard serves up a fresh, creative, Japanese menu. Join us for a casual lunch in the afternoons, a night out in the evenings or a RA'ckin Happy Hour offered twice a day Monday through Saturday and in the evening on Sundays.

Guests can dine al fresco on our patio, take a table in our dining room, sit with our sushi chefs at the sushi bar or sip and socialize in our bar & lounge area.

Whatever you choose, it’s all served with a big side of anything can happen. So bring your friends or make new ones; you’re in for a great time in the RA.

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What 441 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
3.9based on recent ratings
4.1
Food
3.7
Service
4.0
Ambience
3.8
Value
Noise · Moderate
64% of people would recommend it to a friend
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WW
vipWilliamW
Chicago
3 reviews
Dined on 8 March 2020
Overall5Food5Service5Ambience5

Always good food and great value, my family and I enjoyed it very much.

LF
vipLocalFoodie
Chicago
40 reviews
Dined on 7 March 2020
Overall2Food2Service2Ambience2

Waited at front reception for 10 minutes+ to be acknowledged bc they were busy attempting to process a gift card. Several others with reservations stood behind us. Table service was great - she was new maybe hasn’t picked up bad habits. Overall seems poorly ran with an unimaginative menu. Main ingredient isn’t Crab but Krab a white fish substitute - sums up this phony sushi shop.

RA Sushi Bar Restaurant - Lombard
Responded on 12 March 2020

On behalf of our team here at RA Sushi, we would like to sincerely apologize for your recent visit with us. With your feedback, we look forward to improving the guest experience and would like to thank you for taking the time to share your review with us. If you would like to get in touch with our team, please do so via the Contact Us page on our website

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OT
OpenTable Diner
1 review
Dined on 6 March 2020
Overall1Food2Service1Ambience2

Horrible service. I had reservations for 9:15pm and we got sat down at the table at 10pm. It took them an additional 15 mins to come to the table and bring drink menu. I had to talk to the manager and complain so he could send the waitress to the table and to finally get service. That will be the Last time I go there.

RA Sushi Bar Restaurant - Lombard
Responded on 12 March 2020

Thank you for sharing your review. We understand your concern. If you would like to get in touch with our team, please do so via the Contact Us page on our website. Your feedback helps us to make improvements, and we’re hopeful that you will provide us with an opportunity to serve you again. Arigato.

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DK
DaveK
Des Moines
1 review
Dined on 3 March 2020
Overall5Food5Service5Ambience5

Good service and food was a custom order and was very good. Appetizer suggested by server was great start.

DA
DaveA
1 review
Dined on 2 March 2020
Overall4Food5Service3Ambience4

Great experience overall. I was late but my friend arrived on time. Because it was a Monday it was slow so they seated us when I arrived. The sushi was great and I don’t just mean the rolls where they can often hide taste and smell problems (none of that noticed) but my nigiri was wonderful (presentation, taste and texture).
Our only problem was that it was training day and we were ignored by the trainer and trainee initially before the trainee finally rescued us. She had a great personality and sense of humor and but for her lack of experience there, was great.

Overall, I had a good time, great meal and I recommend Ra Sushi at Yorktown mall in Lombard.

E
Embur
Chicago
1 review
Dined on 29 February 2020
Overall2Food3Service2Ambience3

Was hoping for better. Will try another place next time I crave sushi, etc.

RA Sushi Bar Restaurant - Lombard
Responded on 5 March 2020

Embur, thank you for sharing your review. We understand your concern. If you would like to get in touch with our team, please do so via the Contact Us page on our website. Your feedback helps us to make improvements, and we’re hopeful that you will provide us with an opportunity to serve you again. Arigato.

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j
vipjayde34
Chicago
11 reviews
Dined on 22 February 2020
Overall1Food1Service1Ambience1

It took us 48 minutes to get our drinks. Terrible service

RA Sushi Bar Restaurant - Lombard
Responded on 28 February 2020

Jayde, With your feedback, we look forward to improving the guest experience and would like to thank you for taking the time to share your review with us. If you would like to get in touch with our team, please do so via the Contact Us page on our website

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OT
vipOpenTable Diner
Chicago
1 review
Dined on 22 February 2020
Overall1Food2Service1Ambience2

Our food was 40 minutes late and server was unresponsive.

RA Sushi Bar Restaurant - Lombard
Responded on 28 February 2020

We apologize for your recent visit. To better assist you, please contact our team via the Contact Us page on our website.

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CL
ChrisL
Chicago
5 reviews
Dined on 22 February 2020
Overall5Food5Service4Ambience5

Fun drinks, delicious sushi and an overall great experience

RA Sushi Bar Restaurant - Lombard
Responded on 10 March 2020

Awesome Chris! We are happy you enjoyed the RA experience! Come back soon!

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CF
ChuckieFlo
Chicago
18 reviews
Dined on 15 February 2020
Overall3Food4Service4Ambience4

They had overbooked the OpenTable reservations so we had to wait 30 mins. First time that's happened. Food was good but portions were small. Our waitress was great and attentive.

RA Sushi Bar Restaurant - Lombard
Responded on 24 February 2020

Chuckie, your feedback helps us to make improvements. We sincerely hope you will return to visit us at any one of our locations. Thank you for taking the time to share your review.

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F
Foodya
Chicago
15 reviews
Dined on 14 February 2020
Overall5Food5Service5Ambience5

Delicious food and a vibrant atmosphere! Looking forward to going back. Ramen was amazing!

RA Sushi Bar Restaurant - Lombard
Responded on 5 March 2020

Thank you for sharing your feedback with us. We are happy to hear that you had a great experience.

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b
vipbustoutbenny
Chicago
7 reviews
Dined on 31 January 2020
Overall1Food2Service1Ambience2

I've eaten here twice for lunch & the sushi is very good. Took the family on Friday, sat down in the dining room with blasting music only to be ignored for about 15+ minutes by 3 different waitresses. Not once did any staff even acknowledge we were there. Then, all waitstaff disappeared for 5-7 minutes from the dining room leaving us & every other table looking around for help. We got up and walked out never even getting a glass of water. I told the front desk what happened & they apologized & asked if they should call the GM. Um, yeah, so the GM wasn't at the store? Were there any managers? OK. So the place is run unsupervised with employees that have no business in the service industry. Later I told this story to friends & three of them said they had the same experience with the waitstaff. Don't waste your time.

RA Sushi Bar Restaurant - Lombard
Responded on 14 February 2020

Benny, thank you for sharing your review. We understand your concern. If you would like to get in touch with our team, please do so via the Contact Us page on our website. Your feedback helps us to make improvements, and we’re hopeful that you will provide us with an opportunity to serve you again. Arigato.

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TR
TaraR
Chicago
2 reviews
Dined on 22 January 2020
Overall2Food2Service3Ambience3

I found the food to be like a fast food version of what I was expecting. It was just missing something. I ordered a Salmon Teriyaki Bento box and the salmon didn't have almost any seasoning or flavor. My miso soup was brought borderline cold too. I ate it as is, but it was definitely lacking as it wasn't hot. My friend ordered sushi for lunch and it came with no ginger and no wasabi.

RA Sushi Bar Restaurant - Lombard
Responded on 30 January 2020

Tara, on behalf of our team here at RA Sushi, we would like to sincerely apologize for your recent visit with us. With your feedback, we look forward to improving the guest experience and would like to thank you for taking the time to share your review with us. If you would like to get in touch with our team, please do so via the Contact Us page on our website

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OT
vipOpenTable Diner
Chicago
1 review
Dined on 18 January 2020
Overall3Food4Service2Ambience3

We reserved a table in the main dining room. Upon arrival, they would only offer us seating in the bar area & made excuses as to why they couldn’t honor a reservation. The host could use some training on customer interaction. The food was good, but arguing over the obvious, was a poor way to start our dinner.

RA Sushi Bar Restaurant - Lombard
Responded on 22 January 2020

Thank you for sharing your review. We understand your concern. If you would like to get in touch with our team, please do so via the Contact Us page on our website. Your feedback helps us to make improvements, and we’re hopeful that you will provide us with an opportunity to serve you again. Arigato.

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OT
OpenTable Diner
Chicago
1 review
Dined on 18 January 2020
Overall5Food5Service5Ambience5

Our server was amazing !!!!

j
jbhrn
Chicago
16 reviews
Dined on 18 January 2020
Overall4Food4Service4Ambience4

The bartender was attentive, informed and pleasant. There were several servers/bartenders in the bar but it still seemed chaotic for them. (Not very crowded, but disorganized nonetheless).

There was this masons frozen dessert machine at the end of the bar, that obstructed their/our view and made it hard for them to serve us. I recommend finding another place for it as it takes away from the ambience too.

OT
vipOpenTable Diner
Milwaukee
4 reviews
Dined on 15 January 2020
Overall2Food2Service3Ambience5

We were greeted warmly. The ambience was casual-romantic. Candles on the tables, low lighting but the way the servers were dressed made it seem more laid back.
My wife ordered sake and I ordered a matcha drink (it was called something like "I matcha you very much"). I was told they were probably out of the ingredients for the matcha drink but she would check. After checking back several times I was eventually told they were out of the ingredients and offered something else, which I declined.
We ordered a total of 3 maki rolls a 1 miso soup. The miso soup was ok but quite salty. My wife got a specialty roll with smoked salmon and thought it was ok. She liked the monkey roll. I got the zonnie roll and thought the salmon taste quite fishy. The sushi was very mediocre and expensive for the quality.
After we finished eating our plates were cleared fairly promptly. Then we sat there. And sat there. And sat there. I had a birthday club reward so when we finally saw our server I asked for the check and showed her the reward certificate. She said she would apply it. It was a several minutes before she came back. When she did the certificate was apllied but that matcha drink was on the bill. She was no where to be found. So we again sat and sat and sat. We had a movie to get to and it was frustrating waiting when I initially asked for the bill in plenty of time. When we arrived there were only 3 or 4 tables seated in the entire restaurant. It did get a bit busier a over the course of the meal but there still were no more than 10 seated and tons of servers. Eventually she came back and fixed the bill. In total it took over 15 minutes from the time I requested the bill to the time we left - and this was after we had been sitting with our table cleared for some time.

RA Sushi Bar Restaurant - Lombard
Responded on 22 January 2020

On behalf of our team here at RA Sushi, we would like to sincerely apologize for your recent visit with us. If you have not done so already, please contact us via the Contact Us page on our website. We want to thank you for taking the time to share your review with us and welcome you to ‘Copy/Paste’ your review in order to save time. We look forward to following up with you.

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KD
KristineD
Chicago
1 review
Dined on 4 January 2020
Overall4Food5Service4Ambience4

Everything was good from the bar service to table service . The only complaint I have is that the portions are not as big as I would like them to be for the price, nonetheless the food was amazing and I would definitely go back.

KK
KarinaK
Seattle
3 reviews
Dined on 3 January 2020
Overall5Food5Service5Ambience5

Delicious food and great service. Food was served in a timely manner. Thank you!

OT
OpenTable Diner
Chicago
5 reviews
Dined on 31 December 2019
Overall5Food5Service5Ambience5

We were able to get in and had a great experience. The food is always good and the atmosphere was lively.

SW
vipScottW
Chicago
47 reviews
Dined on 31 December 2019
Overall3Food4Service3Ambience3

I feel this restaurant would lift itself into a higher end destination if they changed a few things. Prices are right food is tasty and unique. Interior is well designed. Get the staff out of T-shirts and jeans, turn off the televisions and replace the menus with new clean versions.

OT
vipOpenTable Diner
Chicago
1 review
Dined on 31 December 2019
Overall2Food5Service1Ambience2

I love the food here. However, the last two time we were here in December the service was “eh” and the amount of time it took to get our food was crazy LONG. Hoping this changes soon, because I can’t handle a three hour long dinner.

R
Rickslady
Chicago
8 reviews
Dined on 30 December 2019
Overall5Food5Service5Ambience5

This is one of my family's go-to restaurants. Always good food and fun drinks. Plus, if you order before 7:00 p.m., there are a ton of half-price options. This time we were joined by friends so there were six people in our party. We ordered drinks and about 8 different sushi rolls, miso soup, edamame, chicken skewers & tempura shrimp. It was ALL fantastic and we had plenty for everyone. If I have one complaint (and its a small one) it was a little loud. Kinda hard to hear across the table. But all-in-all, we had a great meal and a great time. Plus it cost less than $100 per family with 20% tip.

S
Sujs
Chicago
2 reviews
Dined on 25 December 2019
Overall3Food4Service2Ambience4

We went there on Christmas day for Dinner. Food was good, but service was extremely slow. There seemed to be only two servers in the entire restaurant. The food order came out in reverse order. Sushi rolls first, then appetizers and soup came out last after the server was reminded that we were missing the order.

c
vipcd1234
Chicago
1 review
Dined on 25 December 2019
Overall1Food1Service1Ambience1

Restaurant was not open for service. Staff there , but food would have been another 90 minutes. Frustrating, since it allowed us to make a reservation

R
Rubella9
Chicago
2 reviews
Dined on 23 December 2019
Overall1Food1Service1Ambience3

Service was awful, server only brought half the party their drinks and then we waited 20 minutes to have to complain. Then there was a bone in my sushi.

DL
vipDottieL
Chicago
7 reviews
Dined on 21 December 2019
Overall2Food5Service5Ambience2

We ended up sitting at the bar since the restaurant was pretty empty. The bartender was great, food came out perfect and it should have been a 5 star night but it wasn’t.

There was a table of staff & friends sitting to the side of us clearly heavily drinking. One of the girls had a martini type drink in one hand, was vaping at the table and drinking sake all at the same time. Others were a bit loud, running in and out of the kitchen helping themselves to drinks and no one was putting anything on a ticket.

It was a super turn off, poorly managed- not sure that I would go back.

K
Kelly
Chicago
5 reviews
Dined on 20 December 2019
Overall3Food1Service5Ambience5

Bento box steak was fatty, hard to chew and not fully cut by chef. Only 2/5 tempura pieces was shrimp. One section of bento box just rice. Great service really poor quality of food used .

RA Sushi Bar Restaurant - Lombard
Responded on 26 December 2019

Kelly, on behalf of our team here at RA Sushi, we would like to sincerely apologize for your recent visit with us. With your feedback, we look forward to improving the guest experience and would like to thank you for taking the time to share your review with us. If you would like to get in touch with our team, please do so via the Contact Us page on our website

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A
Ashley
Chicago
1 review
Dined on 14 December 2019
Overall2Food5Service1Ambience3

Seated right away which we thought was a good sign but little did we know things were going to go downhill. We waited awhile for our server, and when she finally came we ordered our wine, app, and sushi. The app came out immediately which was nice, followed by the sushi two minutes later. A little rushed but still fine. She came back saying they ran out of wine glasses and it would be a few more minutes. Who runs out of wine glasses?! So we paused our meal to wait for the wine. I’ve never had to pause in the middle of the meal before. We finally got our wine, sushi was great, service was lacking.

OT
OpenTable Diner
Los Angeles