RA Sushi Bar Restaurant - Lombard

4
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471 reviews
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$30 and under
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Japanese
RA Sushi is rolling up an exciting dining experience for all. Located outside of Yorktown Center, RA Sushi Lombard serves up a fresh, creative, Japanese menu. Join us for a casual lunch in the afternoons, a night out in the evenings or a RA'ckin Happy Hour offered twice a day Monday through Saturday and in the evening on Sundays.

Guests can dine al fresco on our patio, take a table in our dining room, sit with our sushi chefs at the sushi bar or sip and socialize in our bar & lounge area.

Whatever you choose, it’s all served with a big side of anything can happen. So bring your friends or make new ones; you’re in for a great time in the RA.

Support RA Sushi Bar Restaurant - Lombard during COVID-19

What 471 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.0based on recent ratings
4.2
Food
3.7
Service
4.1
Ambience
3.9
Value
Noise · Moderate
74% of people would recommend it to a friend
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OT
OpenTable Diner
Chicago
1 review
Dined 5 days ago
Overall1Food4Service1Ambience1

Very poor service and cleanliness

EP
EmilyP
Chicago
6 reviews
Dined 7 days ago
Overall4Food5Service2Ambience4

Happy hour deals are great. Service can be improved.

MZ
MichelleZ
1 review
Dined on 26 June 2020
Overall5Food5Service5Ambience5

We love Ra! The staff and owner are always friendly and accommodating.

OT
OpenTable Diner
Chicago
1 review
Dined on 26 June 2020
Overall3Food5Service2Ambience3

Awful service

LB
LindaB
Chicago
1 review
Dined on 21 June 2020
Overall2Food2Service2Ambience3

It was Father’s Day and my son’s birthday. It was not busy at all yet took over an hour to get our food. Have eaten here a ton pre Covid and seemed like that cut a lot of corners - roils were much smaller with one having so little Fish! We couldn’t find it , even with pulling the roll apart. Not sure if it was the server or kitchen - but was really slow as well.

OT
OpenTable Diner
Chicago
1 review
Dined on 21 June 2020
Overall5Food5Service4Ambience5

Fathers day

OT
OpenTable Diner
Chicago
1 review
Dined on 21 June 2020
Overall5Food5Service5Ambience5

Daughter’s birthday/Father’s Day

P
vipPerky
Chicago
106 reviews
Dined on 21 June 2020
Overall3Food3Service2Ambience3

Food was pretty good, service was ok - maybe we had a new waitress or they’re still getting this COVID thing figured out. Salad was missing some of the ingredients and came out after sushi was delivered. Had to ask for silverware to eat salad - chopsticks don’t work well for large pieces of chicken that were overcooked. Never checked on to see if everything was ok. Missed opportunity to get us to order dessert. Good thing we’ve been here before and have had a better time.

JI
JesusIsGod
Chicago
8 reviews
Dined on 21 June 2020
Overall5Food5Service5Ambience5

I came here for Father's Day. The food was really good. We ate on the patio and there were no bugs which I was very happy about. It was an overall pleasant experience and I am happy that I found this place.

OT
OpenTable Diner
Chicago
1 review
Dined on 20 June 2020
Overall1Food1Service1Ambience1

It was terrible . i had a reservation and they canselwd outside patio due to rain , bartender Christy is terrible host . She call police on my birthday party of 4 for not wearing our mask properly , it was my special day , she said we are causing a problem , which we diint we just stood. And waited for our food !!! Very very discrespectfull!!!! she need to come down and stop bosing everyone around

AS
AngelicaS
1 review
Dined on 20 June 2020
Overall5Food4Service4Ambience4

Thanks a lot! We will back.

s
shabbirk
1 review
Dined on 18 June 2020
Overall1Food5Service1Ambience2

It took 30min to be seated. Had wait 45min to be served and brought out no plates and utensils. After waiting 15min i had to walk up to a server to ask her to get us plates and then ask for utensils. Horrible service.

w
vipwhtsox22
Chicago
3 reviews
Dined on 17 June 2020
Overall5Food5Service5Ambience5

Fast service hostess was really nice

N
vipNochingity
Chicago
29 reviews
Dined on 15 June 2020
Overall4Food5Service2Ambience4

It took awhile for the server to come around to us and she wasnt very attentive

KB
KayleeB
Chicago
1 review
Dined on 13 June 2020
Overall5Food5Service5Ambience5

We've been coming here for a few years now and it's always amazing! We love coming here to eat.

SB
SaraB
1 review
Dined on 12 June 2020
Overall1Food1Service1Ambience1

Bad service. I understand we’re in a pandemic and things are crazy but it shouldn’t take 30 minutes to get a server and when we did she seemed careless and very short. Food was mediocre not worth the hype at all but I must say the chicken bao buns were phenomenal.

OT
OpenTable Diner
Chicago
1 review
Dined on 12 June 2020
Overall2Food4Service1Ambience2

Waited 30 min to get seated after I said I had a reservation. Very understaffed with a full patio. Drinks arrived after our food! Not the RA experience I was used to.

OT
OakTerracer
Chicago
5 reviews
Dined on 12 June 2020
Overall1Food1Service1Ambience1

Food was ordinary, perhaps Sushi was a little better. The service was bad enough we will never come back. The waitress was rude and the wait too long. We knew it had a lot of bad reviews but we gave it a try. It won’t happen again

ZK
ZahraK
Chicago
1 review
Dined on 8 June 2020
Overall3Food5Service1Ambience3

The server didn’t wear her mask properly and was rude.

S
Stumps
1 review
Dined on 8 June 2020
Overall4Food4Service4Ambience3

Should really look into the hands free menu. Mention that it was our anniversary and crickets.....

B
vipBeanboy70
Chicago
14 reviews
Dined on 8 June 2020
Overall4Food5Service4Ambience4

The food was outstanding and this would have been a 5 star review except for the fact that the restaurant was not enforcing its own recommendation that everyone who enters should be wearing a mask. I understand that that is sometimes hard to do but for everyone's safety the rules should be enforced particularly as people are congregating at the check an area just after you enter. The staff were kind and friendly.

OT
OpenTable Diner
Chicago
1 review
Dined on 8 June 2020
Overall4Food4Service3Ambience4

First time back at a restaurant since the Pandemic. Food was amazing and service was good considering all that has changed for the servers and different rules in places. We will be back

G
vipGigi
Chicago
44 reviews
Dined on 7 June 2020
Overall3Food4Service3Ambience3

Considering covid, I understand some of the ambiance is missing. But the service was very slow to start and the outdoor tables didn't have umbrellas or protection from the sun. Sushi gets warm very quickly sitting in the sun

SA
vipSAMC
Chicago
27 reviews
Dined on 7 June 2020
Overall3Food4Service1Ambience3

while understanding there is going to be a new normal in service..reservation at 1;15..arrived at 1 and was seated...at 1;40 we were able to get waters from the host and was told server would be right with us...2;05 finally our order taken...now it was a little busy but come on...we will return because its been our sushi spot for over 5 years..we could use a little better service... the last 2 visits were not great..

A
vipAlex
Chicago
4 reviews
Dined on 6 June 2020
Overall1Food3Service1Ambience1

The food is generally good but the staff will leave a bad taste in your mouth every time. This place has the worst service out of any restaurant in the west suburbs. I have been to this place more than a dozen times mostly because it is the only thing open very late on weekends. That being said the service here is abysmal, I can understand everyone has an off night but I have never once had a good service experience at this place. One time we sat without plates for almost the entirety of the meal. Another time girl forgot part of our order. Another time dirty plates and the waitress came to our table once every hour to check in. Another time they rushed us out even though it was 30 minutes before official closing time, they started stacking chairs and getting ready to leave. They kept mentioning place was closing. After the last experience, where they kept us waiting 20 minutes despite a reservation and half the tables being empty I promised I would never return to this place again.

Advice to management: fire all the hooligans and delinquents you’ve hired and get professional staff that actually wants to be there. Train your staff on how to be service professionals.

OT
vipOpenTable Diner
Chicago
1 review
Dined on 6 June 2020
Overall2Food4Service3Ambience3

Dishonest pricing. Prices on the check were higher for multiple items than the menu prices reflected.

DI
vipDebInChgo
Chicago
3 reviews
Dined on 5 June 2020
Overall5Food5Service5Ambience5

Great food (love the lunch specials - quick in and out) and great service (the General Manager Frank is great and Adam is a very attentive server). We go once a week.

OT
OpenTable Diner
Chicago
1 review
Dined on 4 June 2020
Overall5Food4Service5Ambience5

I love it 🔥🔥🔥🔥🔥🔥🔥

K
vipKucing
Chicago
18 reviews
Dined on 4 June 2020
Overall3Food2Service3Ambience4

One of the worst fillet mignon I had every tried. Ordered medium rare get a medium well. The chicken is super dry. Only ate half and server didn’t ask or offer us we need a box. The fish does not taste fresh too. I had hamachi. The presentation was fine but taste no no.

OT
OpenTable Diner
Chicago
1 review
Dined on 1 June 2020
Overall1Food1Service1Ambience1

Cannot comment on the food, since did not actually eat here. Place was closed when we arrived, no notification from this app or the restaurant about closure. Either app or restaurant need to update their hours. Also, I should not be able to make reservations that same day, if restaurant is not even open, makes this app pointless and unreliable. Not sure if this is a glitch or something that needs to be updated, willing to try again since the concept is a great idea or could just call the restaurant directly and make reservations with a live person.

WW
vipWilliamW
Chicago
3 reviews
Dined on 8 March 2020
Overall5Food5Service5Ambience5

Always good food and great value, my family and I enjoyed it very much.

LF
vipLocalFoodie
Chicago
40 reviews
Dined on 7 March 2020
Overall2Food2Service2Ambience2

Waited at front reception for 10 minutes+ to be acknowledged bc they were busy attempting to process a gift card. Several others with reservations stood behind us. Table service was great - she was new maybe hasn’t picked up bad habits. Overall seems poorly ran with an unimaginative menu. Main ingredient isn’t Crab but Krab a white fish substitute - sums up this phony sushi shop.

RA Sushi Bar Restaurant - Lombard
Responded on 12 March 2020

On behalf of our team here at RA Sushi, we would like to sincerely apologize for your recent visit with us. With your feedback, we look forward to improving the guest experience and would like to thank you for taking the time to share your review with us. If you would like to get in touch with our team, please do so via the Contact Us page on our website

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OT
OpenTable Diner
1 review
Dined on 6 March 2020
Overall1Food2Service1Ambience2

Horrible service. I had reservations for 9:15pm and we got sat down at the table at 10pm. It took them an additional 15 mins to come to the table and bring drink menu. I had to talk to the manager and complain so he could send the waitress to the table and to finally get service. That will be the Last time I go there.

RA Sushi Bar Restaurant - Lombard
Responded on 12 March 2020

Thank you for sharing your review. We understand your concern. If you would like to get in touch with our team, please do so via the Contact Us page on our website. Your feedback helps us to make improvements, and we’re hopeful that you will provide us with an opportunity to serve you again. Arigato.

Report
DK
DaveK
Des Moines
1 review
Dined on 3 March 2020
Overall5Food5Service5Ambience5

Good service and food was a custom order and was very good. Appetizer suggested by server was great start.

DA
DaveA
1 review
Dined on 2 March 2020
Overall4Food5Service3Ambience4

Great experience overall. I was late but my friend arrived on time. Because it was a Monday it was slow so they seated us when I arrived. The sushi was great and I don’t just mean the rolls where they can often hide taste and smell problems (none of that noticed) but my nigiri was wonderful (presentation, taste and texture).
Our only problem was that it was training day and we were ignored by the trainer and trainee initially before the trainee finally rescued us. She had a great personality and sense of humor and but for her lack of experience there, was great.

Overall, I had a good time, great meal and I recommend Ra Sushi at Yorktown mall in Lombard.

E
Embur
Chicago
2 reviews
Dined on 29 February 2020
Overall2Food3Service2Ambience3

Was hoping for better. Will try another place next time I crave sushi, etc.

RA Sushi Bar Restaurant - Lombard
Responded on 5 March 2020

Embur, thank you for sharing your review. We understand your concern. If you would like to get in touch with our team, please do so via the Contact Us page on our website. Your feedback helps us to make improvements, and we’re hopeful that you will provide us with an opportunity to serve you again. Arigato.

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j
vipjayde34
Chicago
11 reviews
Dined on 22 February 2020
Overall1Food1Service1Ambience1

It took us 48 minutes to get our drinks. Terrible service

RA Sushi Bar Restaurant - Lombard
Responded on 28 February 2020

Jayde, With your feedback, we look forward to improving the guest experience and would like to thank you for taking the time to share your review with us. If you would like to get in touch with our team, please do so via the Contact Us page on our website

Report
OT
vipOpenTable Diner
Chicago
1 review
Dined on 22 February 2020
Overall1Food2Service1Ambience2

Our food was 40 minutes late and server was unresponsive.

RA Sushi Bar Restaurant - Lombard
Responded on 28 February 2020

We apologize for your recent visit. To better assist you, please contact our team via the Contact Us page on our website.

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CL
ChrisL
Chicago
5 reviews
Dined on 22 February 2020
Overall5Food5Service4Ambience5

Fun drinks, delicious sushi and an overall great experience

RA Sushi Bar Restaurant - Lombard
Responded on 10 March 2020

Awesome Chris! We are happy you enjoyed the RA experience! Come back soon!

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CF
ChuckieFlo
Chicago
18 reviews
Dined on 15 February 2020
Overall3Food4Service4Ambience4

They had overbooked the OpenTable reservations so we had to wait 30 mins. First time that's happened. Food was good but portions were small. Our waitress was great and attentive.

RA Sushi Bar Restaurant - Lombard
Responded on 24 February 2020

Chuckie, your feedback helps us to make improvements. We sincerely hope you will return to visit us at any one of our locations. Thank you for taking the time to share your review.

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FAQs

RA Sushi Bar Restaurant - Lombard does offer delivery in partnership with Postmates and Uber Eats. RA Sushi Bar Restaurant - Lombard also offers takeaway which you can order by calling the restaurant at (630) 627-6800.

RA Sushi Bar Restaurant - Lombard is rated 4 stars by 471 OpenTable diners.

RA Sushi Bar Restaurant - Lombard does offer gift cards which you can purchase here https://rasushi.com/gift-cards/.

You can book this restaurant by choosing the date, time and party size.

Tweets by RA Sushi Bar Restaurant - Lombard