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WestWaters Hotel Bistro  - Westwaters Hotel Bistro, Caroline Springs, AU-VIC

Westwaters Hotel Bistro

4.0
4
409 Reviews
$40 and under
Bistro
WestWaters Bistro was awarded ‘Best Bistro Metropolitan at the ‘AHA (Vic) 2011 state awards for excellence’ and was a finalist for the ‘2012 National AHA awards’.

Our bistro offers a casual friendly dining environment and lake views.

The WestWaters Bistro caters for the whole family with a children’s play area & kids menu and Seniors Menu. Enjoy a scrumptious meal indoors or out whilst taking in the views of Lake Caroline. Our outdoor areas are heated and we have smoking and non-smoking areas. Group bookings are welcome.

To avoid disappointment, we do recommend that you book a table when dining in the Bistro. Please note that a dress code does apply.

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Dining areas

Additional information

  • Dining style
    Casual Dining
  • Price
    $40 and under
  • Cuisines
    Bistro, Pub, Australian
  • Hours of Operation
    Breakfast Mon–Fri 6:00 am–11:00 am Sat, Sun 7:00 am–11:00 am Lunch Daily 12:00 pm–4:00 pm Dinner Daily 4:00 pm–9:00 pm
  • Phone number
    (03) 8358 0555
  • Payment Options
    AMEX, Diners Club, Mastercard, Visa
  • Dress Code
    Casual Dress
  • Area
    Caroline Springs
  • Parking Details
    We have FREE onsite, undercover car parking.
  • Public Transit
    The closest destination is Caroline Springs Square Shopping Centre/Main St (Caroline Springs)
  • Additional
    Bar/Lounge, Beer, Cafe, Cocktails, Entertainment, Full Bar, Gluten-free Options, Non-Smoking, Patio/Outdoor Dining, View, Wheelchair Access, Wine

What 409 people are saying

Overall ratings and reviews

4.0
4 based on recent ratings
  • 4Food
  • 4Service
  • 4.1Ambience
  • 3.9Value

NoiseModerate

409 Reviews
  1. PeterW

    Melbourne

    1 review

    3.0

    1 review

    Dined on 26 February 2024

    1. Overall 3
    2. Food 3
    3. Service 4
    4. Ambience 4
    it was not what we expected was up market pub, too noisy and food was good but nothing to recomend.

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  2. MickS

    Melbourne

    1 review

    4.0

    1 review

    Dined on 24 February 2024

    1. Overall 4
    2. Food 2
    3. Service 4
    4. Ambience 3
    We have eaten at the Westwaters Bistro a number of times and the food has always been of a high quality., which is why I was very disappointed with the steaks that we ordered on Saturday night. We both ordered the Black Angus Beef, Grass Fed, 60 Day Butter Aged Scotch, and expected a nice cut of steak, well cooked, that would melt in your mouth. What we both got was a stringy piece of steak that was chewy and hard to cut, partly because we weren't given a steak knife either, but mainly due to the amount of unrendered fat in the meat. I did give my feedback to the serving staff who then passed it on to the kitchen, but at $60/steak I won't be buying one from here again.

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  3. CarolS

    Melbourne

    1 review

    3.0

    1 review

    Dined on 24 February 2024

    1. Overall 3
    2. Food 3
    3. Service 2
    4. Ambience 2
    Very disappointed. Should have read the other reviews first. We were seated near the door downstairs. Every time someone came in there was a very cold wind. We ordered our meal and drinks and waited a good 20min for the drinks to arrive. Our entree was nowhere to be seen. Eventually it came out about 35m after ordering……along with the main meal! Poor service by pleasant but overworked staff.

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  4. TrishB

    Melbourne

    1 review

    2.0

    1 review

    Dined on 18 February 2024

    1. Overall 2
    2. Food 4
    3. Service 2
    4. Ambience 3
    Too long for staff to take orders, bring cake, plates. Etc. Then forgot half the things. Such as cake knife and Serviettes. Nothing much for my coeliac daughter to eat apart from 3 bowls of vegetables which are side dishes. We ordered the gluten free dips to be told there are no gluten free dips even though that’s how they’re advertised

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  5. DorisD

    Melbourne

    5 reviews

    vip
    1.0

    5 reviews

    Dined on 15 February 2024

    1. Overall 1
    2. Food 2
    3. Service 1
    4. Ambience 1
    We have dined here on many occasions and has not always been great but not terrible, however it was absolutely terrible on the 15th February 2024. We had NO waiters serving our table at all. I had to keep getting up and go to the bar to get someone to come and take our orders. This went on for the entire night. The food was not good and seemed like it was from the day before. The food did not seem fresh at all. It was not a good night.

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  6. AMan

    Melbourne

    1 review

    3.0

    1 review

    Dined on 14 February 2024

    1. Overall 3
    2. Food 2
    3. Service 4
    4. Ambience 4
    Not so genourous on three course set menu , need to put a lot so people are full . Will try open menu next time .

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  7. Shaun

    Melbourne

    1 review

    1.0

    1 review

    Dined on 14 February 2024

    1. Overall 1
    2. Food 1
    3. Service 1
    4. Ambience 2
    My partner and I came in for dinner this evening between 4:00 - 4:30pm We both ordered the carbonara, which was unedible I ate all of mine simply because I was that hungry. My partner could not eat his. He had about three mouthfuls upon advising staff that the food was absolutely disgusting. The only response we got was a laugh. I spent $93 at a meal in your venue for food that was, absolutely disgusting. I do not believe that I should’ve had to pay $93 for food that I couldn’t eat. And the response from staff was quite unsatisfying will not be recommending your restaurant to anyone and will be posting a negative review on all social media Valentine’s Day meal with my partner and we ended up at McDonald’s afterwards.

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  8. NoelB

    Victoria

    1 review

    3.0

    1 review

    Dined on 14 February 2024

    1. Overall 3
    2. Food 3
    3. Service 3
    4. Ambience 4
    Menu for seniors has not changed in years. Nice staff Fish n chips Heavy on salt Lovely place to meet friends

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  9. DavinaD

    Melbourne

    2 reviews

    3.0

    2 reviews

    Dined on 13 February 2024

    1. Overall 3
    2. Food 4
    3. Service 5
    4. Ambience 4
    The wait staff were great. But the service was slow. They were apologetic and acknowledged that it was busy. The restaurant is lovely with great views. Perhaps add in staff when it gets crazy like last night. Other than that though, we will go back

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  10. EthelN

    Tasmania

    2 reviews

    3.0

    2 reviews

    Dined on 10 February 2024

    1. Overall 3
    2. Food 3
    3. Service 3
    4. Ambience 3
    The service was bad we had to remind the waiters that we needed to be served as customers who came after we came were being served first. We waited for extremely long times to be served at one time being promised by waitress that she will be back in 5 mins, took 45 minutes and some reminding. We had to remind waitresses that we wanted dessert. A waiter also had any recollection that I had ordered a cocktail from home. Noise was excessive as there were parties going on everywhere. Overall appalling service to say the least
    Westwaters Hotel BistroResponded on 13 February 2024
    Hi EthelN, Thank you for taking the time to leave a review of your dining experience at WestWaters Bistro. I am sorry to hear that your experience was not pleasant. I have passed on your feedback to the department and we will endeavor to improve the customer service of our staff. Again, I am sorry for any inconvenience caused. Kind Regards, Melanie Xuereb

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FAQs

Westwaters Hotel Bistro is rated 4 stars by 409 OpenTable diners.

Not available on OpenTable

Unfortunately, this restaurant is not on the OpenTable booking network.

If you like, we'll notify you by email if this restaurant joins.


Is this your restaurant?
Claim this listing
Google Map for Westwaters Hotel Bistro

10 - 20 Lake Street, Caroline Springs, AU-VIC 3023

Dining areas

Additional information

  • Area
    Caroline Springs
  • Hours of Operation
    Breakfast Mon–Fri 6:00 am–11:00 am Sat, Sun 7:00 am–11:00 am Lunch Daily 12:00 pm–4:00 pm Dinner Daily 4:00 pm–9:00 pm
  • Price
    $40 and under
  • Cuisines
    Bistro, Pub, Australian
  • Dining style
    Casual Dining
  • Dress Code
    Casual Dress
  • Parking Details
    We have FREE onsite, undercover car parking.
  • Public Transit
    The closest destination is Caroline Springs Square Shopping Centre/Main St (Caroline Springs)
  • Payment Options
    AMEX, Diners Club, Mastercard, Visa
  • Additional
    Bar/Lounge, Beer, Cafe, Cocktails, Entertainment, Full Bar, Gluten-free Options, Non-Smoking, Patio/Outdoor Dining, View, Wheelchair Access, Wine
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  • Terms of Use
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  • Cookie Preferences
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