Vapiano - Grand Central Toowoomba

Vapiano - Grand Central Toowoomba reviews from people who’ve dined at this restaurant. Based on recent rating.

Review summary

1. M

   Maddie

   Queensland1 review

   3.0

   Dined on 10 May 2025

   1. Overall 3
   2. Food 4
   3. Service 2
   4. Ambience 2

   While the food was really nice, our drinks came after the food and only after i asked someone about it. One of the meals also had to be chased up and came just after the drinks. It was a little disappointing as the drinks only needed to be poured in a glass and brought out. One of the meals (Carbonara) came out barely lukewarm although i didn't mention anything as i was on a tight schedule and couldn't wait any longer.
   

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2. T

   Tim

   Queensland1 review

   5.0

   Dined on 10 May 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great Food and Service Lunchtime Saturday. Joel our server was very friendly and attentive, and the food was amazing. Great flavour, perfectly cooked. Will definitely go again.
   

   Vapiano - Grand Central ToowoombaResponded 5 days ago

   Hi Tim, thank you so much for taking the time to leave us this feedback and review. Can't wait to see you again soon! 🌟☺️
   

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3. I

   Isabella

   Queensland1 review

   2.0

   Dined on 3 May 2025

   1. Overall 2
   2. Food 4
   3. Service 1
   4. Ambience 1

   Our table was double booked so their solution was to put us outside when it was raining and cold. We were put under the roof with two leaks directly on our chairs. When we requested a move to inside as we originally planned we were told there were no more tables. After 10mins talking to the manager there was a solution to physically move our table into the corner in the hall. This was pretty disappointing as it was my first time going and am in my third trimester so I would have thought they would have taken more consideration with a solution when it is cold and rainy outside. The food was average the rest of the service staff were nice
   

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4. A

   Alana

   Queensland1 review

   2.0

   Dined on 26 April 2025

   1. Overall 2
   2. Food 1
   3. Service 1
   4. Ambience 3

   I ordered the fusili spaghetti bol and asked for no parmasean and paid for mozzarella and it came with parmasean cheese im allergic as i stated when I ordered it, so im definitely not happy about that! It took 25 minutes to get the servers to fix it and bring it back to me, then when I recieved the new one it was cold and had no taste what so ever. My husband had the chili pizza and he said was absolutely delicious. I asked for a jug of softdrink, they didn't give any cups to have it in and just put 2 straws in the jug. I used to love coming here but it has really gone down hill. U can't get anyone's attention like you used to be able to and I've gone at even busier times and not had a problem get staffs help. I will not be back again.
   

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5. P

   Paul

   Sunshine Coast4 reviews

   2.0

   Dined on 24 April 2025

   1. Overall 2
   2. Food 2
   3. Service 2
   4. Ambience 3

   Service and food quality has been deteriorating over the past few years. With our last visit, we waited 45min for our order, (4 people) on a night the place was really moderately busy. Only 3 arrived after 45 min and we waited another 10 for the fourth. The pasta was sticky, not soft and tender and after having to wait an additional 10 min, the fourth dish was missing key ingredients. Was a really disappointing experience, but not the first time we had to wait that long or the food quality being poor. Might be a reason why we dont go there more often.
   

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6. S

   Shaun

   Queensland2 reviews

   5.0

   Dined on 21 April 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great experience. Warm friendly atmosphere and the food was delicious!
   

   Vapiano - Grand Central ToowoombaResponded on 24 April 2025

   Hi Shaun, thank you for your review and feedback. We're so pleased to hear you enjoyed dining with us and look forward to seeing you back again soon🍕☺️
   

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7. L

   Leah

   Brisbane2 reviews

   3.0

   Dined on 19 April 2025

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 1

   I was quite disappointed with Vapiano. The food was average, albeit overpriced. The tables inside have these weird inserts in the middle which become a barrier between you and your partner, and they have stools rather than chairs. Not very conducive to a relaxing, comfortable dining experience. After dining at Vapiano in Melbourne (which was lovely) this was a let-down. I won’t be back.
   

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8. S

   Shaun

   Queensland2 reviews

   5.0

   Dined on 11 April 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   All round great experience! We will definitely come back again!
   

   Vapiano - Grand Central ToowoombaResponded on 14 April 2025

   Thanks for your review & feedback Shaun! We look forward to seeing you back again soon 😊
   

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9. G

   Greg

   Queensland1 review

   5.0

   Dined on 28 February 2025

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 5

   The younger female waitress was a bit rude but all the other staff were excellent The food was better than the Brisbane store Definitely will be back
   

   Vapiano - Grand Central ToowoombaResponded on 3 March 2025

   Hi Greg, thank you for providing us with your feedback. We have passed your feedback on to our team. We're pleased you enjoyed dining with us, can't wait to see you back again soon 😊
   

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10. C

    Cass

    Queensland1 review

    5.0

    Dined on 7 February 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Had a wonderful meal. Great value and amazing service.
    

    Vapiano - Grand Central ToowoombaResponded on 10 February 2025

    Thanks for your review & feedback Cass! We look forward to seeing you back again soon 😄
    

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