Vapiano - Albert Lane

Vapiano - Albert Lane reviews from people who’ve dined at this restaurant. Based on recent rating.

Review summary

1. S

   Sarah

   Victoria1 review

   5.0

   Dined on 13 May 2025

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   Great place for happy hour and food after work before a show
   

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   Vapiano - Albert LaneResponded 4 days ago

   Hi Sarah, thanks so much for your review. We’re pleased to hear you enjoyed Happy Hour with us. Can't wait to see you again soon!🥂☺️🍕
   

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2. T

   Taryn

   Brisbane1 review

   2.0

   Dined on 11 May 2025

   1. Overall 2
   2. Food 1
   3. Service 4
   4. Ambience 4

   A disappointing experience. I think it's possible they're better at pizza than pasta. Both my daughter and I had the pesto with spinach (and different pasta choices) and it was dry and tasteless. I wonder if it was left under a heated lamp for too long or just not enough sauce. We each only ate a few mouthfuls and left the rest as it was too hard to eat. Chewy and no flavour. It's just a bit of pesto sauce guys - be a bit more generous? On the other hand, the service by two different waiters was very good. They were helpful and polite.
   

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3. D

   DARWIN

   Brisbane1 review

   5.0

   Dined on 11 May 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great variety in delicious Italian food and Excellent attention.
   

   Vapiano - Albert LaneResponded on 12 May 2025

   Thanks for your review & feedback! We look forward to seeing you back again soon 😊🍝
   

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4. M

   Mia

   Brisbane1 review

   5.0

   Dined on 10 April 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We just moved to Brisbane and got recommended this place from family and we absolutely love it. We’ve been here 3 times now and each of them have been great. We love the atmosphere of the restaurant and love sitting in the upstairs dining area. We have tried a variety of their drinks and meals, and have loved every one. Personal favourites has to be the prawn Camberi pasta, the Nduja Diavola pizza (add burrata) and the pornstar martini. The staff are always so lovely and help with any questions you may have. Special shout out to the guy with the black hair that is the host at the Albert Lane location and Natalie, for being so friendly and welcoming. We will definitely be going back and recommending it to others.
   

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   Vapiano - Albert LaneResponded on 14 April 2025

   Thanks for your review & feedback Mia! We're so pleased to hear you enjoyed dining with us and will be sure to pass on your kind words to Natalie and team. Welcome to Brisbane and we look forward to seeing you back again soon 😊🌟
   

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5. B

   Beverley

   Brisbane1 review

   3.0

   Dined on 2 April 2025

   1. Overall 3
   2. Food 4
   3. Service 2
   4. Ambience 3

   Carbonara was delicious. Unfortunately the code for the 2-4-1 deal would not work. Waitress took order seemed unaware of the deal.
   

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6. J

   Janine

   Sunshine Coast1 review

   4.0

   Dined on 28 March 2025

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 4

   The food was great, service was pretty good except they forgot to bring my drink and I had to ask twice more. Rather loud, but it's a big restaurant.
   

   Vapiano - Albert LaneResponded on 31 March 2025

   Hi Janine, thank you for providing us with your feedback & review. We have passed your feedback on to our team for improvements moving forward and hope to see you back again soon 🙂
   

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7. T

   Tina

   Brisbane1 review

   5.0

   Dined on 21 March 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Best dinner I’ve had in a long time! Service was perfect and food was awesome!
   

   Vapiano - Albert LaneResponded on 24 March 2025

   Thanks for your review & feedback Tina! We look forward to seeing you back again soon😊
   

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8. K

   Kelly

   London1 review

   1.0

   Dined on 15 February 2025

   1. Overall 1
   2. Food 4
   3. Service 1
   4. Ambience 2

   Can’t fault the food but service was terrible. Waited at entrance for 5 minutes with multiple staff walking by. Finally seated and orders taken; entree arrived quick. So quick we hadn’t received our drinks. Asked wait staff and then before entree was half finished mains arrived and still no drinks. Half way through mains our drinks arrived. Then after all that go to pay our bill and it’s double what we expected. Turns out the order from another table got added to ours and it took the restaurant 3 people and 10 mins to sort it all out. Again the food was find but won’t be back with that service level.
   

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9. m

   maia

   Brisbane1 review

   2.0

   Dined on 14 February 2025

   1. Overall 2
   2. Food 2
   3. Service 4
   4. Ambience 1

   i’ve been here a few times and the experience was good, however i probably won’t be back after our experience on valentine’s day. we had made a booking weeks prior, and we show up to a huge line at the door. i will admit the service was great as they gave valentines treats to us and they let us cut the line to get into our table, however my partner and i are quite tall and they shoved us into the tiniest table with stools in the corner. we were literally hunched over the whole time. then the food came out quite quick, but it was clear the meals were rushed. overall you could sense they were trying to get us in and out as quick as possible to get people who had lined up without bookings in, which wasn’t a great experience.
   

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10. R

    Reuben

    Brisbane1 review

    5.0

    Dined on 14 February 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Vapiano was amazing. Meal was perfect, if a little filling. We didn't have dessert, however the two options both looked divine.
    

    Vapiano - Albert LaneResponded on 17 February 2025

    Hi Reuben, thank you for your review and feedback. We're so pleased to hear you enjoyed your meal and hopefully you can try our desserts on your next visit!
    

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