Umami Burger - West Loop

4.2
193 reviews
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$30 and under
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Burgers
Top tags:
  • Casual
  • Good Vegetarian Options
  • Vegan
At Umami Burger, we’re all about about amplifying your taste buds by dropping some serious umami flavor bombs into our food. It’s not by chance so many people call an Umami Burger the best burger they’ve ever had. And now we go beyond the perfect burger with new menu items like fresh salads, chicken sandwiches, and craveable sides. Whether you’re looking for an enjoyable casual dining experience or hitting your favorite craft beer spot for happy hour, Umami has a surprise for your taste buds.

Special Offers

1,000-Point Tables

See availability for 1,000 point tables

Mon - Wed 12:15PM - 1:00PM 8:30PM - 11:00PM

What 193 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.2based on recent ratings
4.3
Food
4.0
Service
4.2
Ambience
4.0
Value
Noise · Moderate
83% of people would recommend it to a friend
5
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DV
1 review
Dined 5 days ago
Overall 5Food 5Service 4Ambience 5

BEST vegan burger I've eaten. I will definitely come back.

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SA
Washington DC
1 review
Dined on 6 July 2019
Overall 4Food 2Service 4Ambience 4

Great service. Our burgers were over cooked and a few things on the menu weren't available.

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CB
Orange County
3 reviews
Dined on 2 July 2019
Overall 4Food 5Service 4Ambience 4

Suprisingly good. everything we tried was excellent. I'm a burger fanatic and this is top ten in Chicago.

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M
Chicago
2 reviews
Dined on 28 June 2019
Overall 4Food 4Service 3Ambience 3

I haven't been in several months. My first experience with UMAMI was in Brooklyn, New York, and I had what I thought was one of the best burgers ever. I came to the Chicago location and was satisfied. Since then, the menu must have changed as I didn't have quite the same burger experience. Overall the meal was delicious. My party enjoyed themselves, and the service was just a little short of excellent. I would have liked a bit more attention to basic things like soft-drink refills, but beyond that, I'm sure I'll be back.

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MB
Philadelphia
13 reviews
Dined on 10 June 2019
Overall 2Food 5Service 1Ambience 5

Not enough staff. Bartender was handling the bar and at least 10 tables. Food was good but took almost two hours for dinner. App came at same time as burgers. Tough night.

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LS
1 review
Dined on 11 May 2019
Overall 5Food 5Service 5Ambience 4

Umami has a menu that's pleasing to meat eaters and vegans and vegetarians as well.

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RM
1 review
Dined on 5 May 2019
Overall 1Food 1Service 1Ambience 3

Made a reservation to take my date because she's a vegetarian and had an appetite for a juicy impossible burger. We were so excited. We got there at 1pm on a Sunday and the waitress told us there were no impossible burgers. What a disappointment. Nothing for her to eat from the menu. Then they took forever to get the drinks. It was an overall bad experience.

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M
Chicago
311 reviews
Dined on 30 April 2019
Overall 4Food 4Service 5Ambience 4

Great appetizers and nice choice of beef burgers. No such burger as a veggie or turkey burger however. Thought that was odd. They did, however, have an ahi tuna burger that was absolutely wonderful!!!! Try the potato tots with cheese for sure. They were great.

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PD
2 reviews
Dined on 6 April 2019
Overall 4Food 4Service 4Ambience 5

Food took a while to come out but once out, very flavorful combinations!

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LT
Chicago
4 reviews
Dined on 5 April 2019
Overall 4Food 4Service 5Ambience 5

I love the vegan burger options and the service is always good!

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EA
1 review
Dined on 5 April 2019
Overall 3Food 3Service 3Ambience 3

Average Fulton Market spot. Odd that mustard was no where to be seen at a burger place. Good food. A little too focused on the truffles for my taste (ie Truffle ketchup)

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OT
Chicago
2 reviews
Dined on 31 March 2019
Overall 2Food 2Service 3Ambience 2

Food was unfavorable. But drinks were good

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E
Chicago
3 reviews
Dined on 31 March 2019
Overall 5Food 5Service 5Ambience 5

This place was fantastic. We went on a TravelZoo coupon - but we'll be back soon with or without a coupon! The menu was amazingly creative, with many non-meat and outright vegan "bun to bun" options. The bar was beautiful (backlit bottles) with a good selection of beers and unique cocktails. The ambiance was airy, open, nicely lit. The service was excellent. We ordered the Brussels sprouts as a starter and we've never had Brussels sprouts anywhere close to this delicious! The three of us all had different variations of the Impossible Burger (meatless) and they were all excellent. We also got sides of fries and onion rings that were top notch. We went to the West Loop location - which is a pretty nice neighborhood these days, with lots of new buildings - lots of apartments and shops and restaurants. Check out Umami - you won't be disappointed. (It wasn't open yet when we went, but they have a patio area outside in the back for the summer months).

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m
Chicago
11 reviews
Dined on 27 March 2019
Overall 4Food 5Service 5Ambience 4

Tasty tasty burger - full bar- can't wait to return

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DS
New England
7 reviews
Dined on 17 March 2019
Overall 4Food 5Service 4Ambience 3

Wagyu burger was excellent and at $14 a good deal. Sadly our order of sweet potato fries came way after we all finished our burgers. Liked the fried but wish they came sooner. Impossible burgers were a Eurosong hit

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SS
Detroit
4 reviews
Dined on 17 March 2019
Overall 4Food 4Service 3Ambience 4

Burgers were fantastic! Cooked to perfection and the flavor was outstanding. Service was a little slow, but everyone was VERY friendly! Would definitely go back to West Loop next time we are in Chicago.

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OT
1 review
Dined on 15 March 2019
Overall 5Food 5Service 5Ambience 5

The server was super accommodating for the birthday at the table and provided the right level of service for the event!

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KS
Chicago
7 reviews
Dined on 12 March 2019
Overall 2Food 2Service 2Ambience 3

Not ideal for lunch (or any meal for that matter). Came here at noon for lunch on a Tuesday and waited over 45 mins for a burger and fries. No one around us had food for at least a half hour. I picked this place because they had the vegan "impossible" burger. It tasted ok, but I wouldn't come back for the food either. It was completely underwhelming. I've had better veggie burgers at many other places. We had to leave by 1pm and as soon as we got our food at 12:50 we had to inhale and immediately ask for the check. The bill was $50 for two burgers, 1 order of friends and 1 pop. I get that in the west loop you pay a premium but for that price and in that neighborhood, we expected a much faster/better level of service. Definitely not coming back.

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OT
Chicago
1 review
Dined on 7 March 2019
Overall 5Food 5Service 5Ambience 4

The happy hour deals were very good and made the meal really fairly priced for a lot of food

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EA
1 review
Dined on 6 March 2019
Overall 5Food 5Service 5Ambience 5

Amazing food and great service. The impossible truffelmaker was the best vegan burger I've ever had

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ZW
1 review
Dined on 1 March 2019
Overall 4Food 5Service 5Ambience 4

Umami Burger is a very sleek and modern restaurant with a wonderful staff. Our waitress was very kind and accommodating to our large group of 8. The restaurant is also pretty accommodating to vegan and vegetarian diners. The food tasted lovely and would gladly go again.

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RR
Detroit
4 reviews
Dined on 23 February 2019
Overall 5Food 5Service 5Ambience 3

Great food! Everything very fresh and tasty.

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N
Chicago
1 review
Dined on 19 February 2019
Overall 5Food 5Service 5Ambience 5

The food was good. Nice to find several vegan options in the West Loop

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a
Chicago
4 reviews
Dined on 16 February 2019
Overall 1Food 3Service 1Ambience 1

Horrible experience here. It was a winter night, sat at a table literally touching the door encasement which was freezing. Service took forever, they were out of an item, they served me the wrong wine but it was so loud and had taken a long time to get in the first place, I didn't bother correcting it. Table next to us commented on their wait time for food as well. Will not return and do not recommend.

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S
1 review
Dined on 16 February 2019
Overall 5Food 5Service 4Ambience 4

Good food. Pricey. Drinks are watered down. Appetizers and sides were good.

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H
Chicago
4 reviews
Dined on 14 February 2019
Overall 2Food 1Service 5Ambience 2

We came here for a quick dinner on Valentine's Day before our spa appointment - we had an hour which we thought would be more than enough time to grab a quick burger, we were wrong. Our burgers took over 45 minutes to come out, when they did come the bun was hard as a rock, the burger had a freezer smell in it. Overall you could just tell that the food was frozen, quickly cooked and brought out. I was SO disappointed with the time it took to make frozen burgers and just the overall quality of the food. Chicago has some amazing burger places, not even sure how this place is still in business. I have to say the service was good, our waitress was kind enough to comp our food and offer appetizers due to the long wait but I would have much rather paid for my meal and enjoyed it. Service gets a 5 star, food gets 1.

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p
Chicago
8 reviews
Dined on 4 February 2019
Overall 2Food 2Service 2Ambience 2

The menu has changed and the food quality and service was poor. I used to LOVE lithos place however, that was when I lived in downtown LA and the Wicker Park location in Chicago.

I was very ill the next day and a few hours after I ate there.

Very dissatisfied

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OT
Chicago
2 reviews
Dined on 2 February 2019
Overall 3Food 5Service 3Ambience 2

Fantastic food, dined around 6pm on a Saturday and the place was dead. Service was great but the place was uncomfortably quiet and not much ambience. Would come back for the food.

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OT
Chicago
8 reviews
Dined on 22 January 2019
Overall 3Food 2Service 4Ambience 4

$14 Burgers come without a side at this place

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m
Chicago
1 review
Dined on 14 January 2019
Overall 5Food 5Service 5Ambience 5

SO GOOD and the service was amazing! Had a super nice waiter and would absolutely go back. recommending to everyone I know in the city!

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J
Chicago
9 reviews
Dined on 13 January 2019
Overall 4Food 4Service 4Ambience 4

Very good food but not thrilled about the value. Burgers don’t come with fries and fries seem pricey for the amount served. Pleasant atmosphere!

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MC
Chicago
1 review
Dined on 12 January 2019
Overall 5Food 5Service 5Ambience 5

Bartender Mike is always excellent and right on top of everything, The staff, in general, is great. Only tip is to rotate your crafts a bit more and put together a more exciting tap list. You guys can be a hot spot for deep craft if you guys wanted it. Pairs nicely with the outstanding setlist of food you have!

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BA
Chicago
2 reviews
Dined on 28 December 2018
Overall 3Food 4Service 3Ambience 3

Wish they would bring back the turkey burger and more burger options.

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M
Chicago
8 reviews
Dined on 26 December 2018
Overall 3Food 4Service 3Ambience 2

The burgers and fries were pretty good, but they were out of a lot of items on the menu and limited selections.

Atmosphere was definitely lacking any vibe but was right after holidays when we dined in.

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MB
Chicago
1 review
Dined on 24 November 2018
Overall 5Food 5Service 5Ambience 5

The food was great and the service was wonderful! We had an active 2 year old with us and the staff was patient, accommodating, and understanding. We had an awesome time!

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S
Detroit
3 reviews
Dined on 17 November 2018
Overall 5Food 5Service 5Ambience 4

We continuously come back to Umami - the Truffle burger is our favorite burger in the city.

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OT
Chicago
1 review
Dined on 15 November 2018
Overall 1Food 3Service 1Ambience 3

Worst service I’ve ever had never coming back here

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OT
Chicago
4 reviews
Dined on 14 November 2018
Overall 1Food 1Service 1Ambience 1

Server took 15 minutes to greet us, another 5 to take our order, and never actually placed it, because 45 minutes passed and we never received our food. Needless to say, we lost all our time for discussion and headed back without a meal or an apology. When spoke to the manager, she responded, “I can’t do anything now because you did not inform me earlier.” Can you not see that neither of our meals are out after 45 minutes, and can you not approach the table and ask if everything is ok? Worst place ever! Will never go back when there are better places in the area, with better food and service.

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OT
Chicago
1 review
Dined on 14 November 2018
Overall 4Food 5Service 3Ambience 4

Service was very slow specifically how long it took for the food to come out. I believe we waited over 45min from the time we ordered before any food came out. The restaurant was not that busy either.

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OT
Chicago
3 reviews
Dined on 2 November 2018
Overall 5Food 5Service 5Ambience 5

Great experience. Our waitress was super helpful with the menu and the food was prepped quickly. Will definitely go back again.

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