Fantastic dining experience. A wonderful waiter and culinary experience with great cocktail. Hats off to the chef for the octopus and scallops!!
I had a birthday dinner with a longtime friend. Food was delicious and service was fantastic!
From the moment you enter Tulum you feel welcome. They bring a small mushroom taco immediately, and it is amazing. The food we ordered was all amazing as well. The servers are all very nice and knowledgeable. Looking forward to going back!
Hi Terra - Big thanks for the five stars! We are thrilled to hear that you fully enjoyed your visit with us and are flattered by your kind words. We look forward to seeing you again next time and don't forget to check us out on Facebook too.
Great food, excellent service. We would definitely be back.
It was our first night @ Tulum for dinner, we went during happy hour on a Friday. The food was delicious, happy hour pricing was very inexpensive, the decor is beautiful, we had a wonderful time, we’ll definitely be back!
Hi - Thanks so much for the five stars! We're thrilled to hear that your first visit with us was a good one - it was an absolute pleasure to serve you. We look forward to seeing you again next time and don't forget to check us out on Facebook as well.
Tulum is very cute inside. The bar is beautiful. We just ordered a bunch of sharables and I loved some more than others, but I'd like to go back and try an entree. There weren't a lot of options for wine by the glass, but the cocktails looked amazing.
This was our first time at Tulum and we will definitely be back. Wonderful experience.
Made a late reservation on a Saturday evening....no problem A friend and I wanted some light appetizers and a few drinks.. upon arrival we decided to sit at the bar so as to see all the action. We started with signature cocktails ( which were great) Then a few shareable appetizers. Over all a nice evening Bartenders were attentive and knowledgeable. Manager even came by to check on us Will be back
Hi Ron - Thanks for the five stars! So happy to hear that you enjoyed your visit with us and plan on coming back to see us again soon - we look forward to it. Don't forget to check us out on Facebook too.
We had the halibut, it was a little dry. The waiter said it was the best dish.
Hi - Thanks for your honest review. We appreciate your feedback and are working to address it with our staff appropriately in an effort to improve.
I was recommended the halibut by my server, and it was okay but nothing stellar. For the price point, I expected something much better and stimulating. This restaurant is forgettable on my list. The drinks were what stood out besides the lackluster food. I suppose most people go here for the ambiance and service, but other than that the food was just ok. Nothing special.
Hi Kapa - Thanks for stopping in to give us a try and for your honest review. We appreciate your time.
Went on a Thursday and arrived at 6:45. Both the host and our waiter made us aware that there was a happy hour until 7 and we should take advantage of it. Nice touch and the drinks were great. We ordered the short rib tamale as an appetizer and it was awesome. My wife and I split the filet entire and it was well prepared and enough food for the two of us. We both really liked our waiter but didn’t catch his name. He was super positive and very accommodating. Great place.
Hi - Thanks so much for the five stars! We are so happy to hear that you fully enjoyed your visit with us - it was an absolute pleasure to serve you and your wife and we'd love to see y'all again in the future. Don't forget to check us out on Facebook too.
Food, service, ambiance was great. We ended up sitting in the lounge area for dinner as the dining room was quite loud. We will definitely go back!
Food was excellent. The
Upscale Mexican. Highly recommend the octopus. The flutes were essentially a cut up flauta - excessive at $12. There were four us. The lamp chop was delicious. The filet mignon and flounder what you would expect. However, the short ribs, which came highly recommended by the waitstaff, were burnt char at the ends, bland, and dry. Very disappointing.
Food was fabulous! We had a party of 8 and everyone ordered something different but it was all delicious! Would love to come back again!
Hi Kathy - Thanks so much for the five stars! We are so happy to hear that you fully enjoyed your visit with us and that you would come back to see us again - we hope you do. Don't forget to check us out on Facebook as well.
Ah-mazing food and service! We plan to return for sure!
We wanted to celebrate our Wedding Anniversary at a nice restaurant. We’d seen TULÚM on GMT and decided to give it a try. OMGosh! We made an excellent choice. You arrive, and from the outside you can tell it is upscale. The atmosphere was warm & inviting. We had reservations and were seated immediately. Andrew, our Server was on cue, he had great energy and gave us outstanding service. The Ginger Martini was a nice drink. The octopus “shareables” was as good as we had in Portugal. The main course, was amazing and the rum cake dessert to seal the deal. Then Nicole, the Manager, showed up at our table just to check if we were happy with the experience. She’s a diamond! Her people skills... Over the top! She engages you as if you were the only person there. After we left, my husband and I kept reminiscing about our experience. We travel extensively and eat at nice restaurants. We know quality food and don’t mind paying for the value. TULÚM is now at the top of our list... UNMATCHED!
Hi Cynthia - Thanks so much for the five stars! We are so happy to hear that you fully enjoyed your visit with us - we appreciate your enthusiastic review. It was an absolute pleasure to welcome you and your husband. We'll be sure to pass along your praise to Andrew and Nicole alike and would love to see y'all both again soon!
My experience at Tulum this last Tuesday night was strange, to say the least. It was date night for us but our experience wasn't very conducive to this. We sat down and ordered drinks but they took about 25 minutes to arrive. Our waiter kept joking that the bartender was drunk that that is what was taking so long. Very unprofessional. He did this about 3 times before we stopped another employee to ask for our drinks. He engaged the manager and still, our drinks were 5 minutes out. We got our drinks with our appetizer (which was great by the way). The waiter forgot what each of us ordered and the wrong silverware was placed at our table and had to be changed when the food arrived. The person delivering the food was just as confused/uninformed. Finally, once the meal was done our waiter was extremely pressuring in ordering dessert or shots (mind you, we each had ONE drink during dinner). On top of this, he dropped half of our silverware when clearing our table. Overall, a very strange experience... Great food but subpar service...
Hi Zach - Sorry to hear that you had a disappointing service experience with us, but we appreciate you taking the time to let us know. We'd like to extend our sincerest apologies and are working to address your concerns with our staff appropriately in an effort to improve. We hope to have another shot at your business in the future.
Went for restaurant week, food was amazing, staff was friendly. 10/10 recommend
Hi - So happy to hear that you enjoyed your visit with us! It was an absolute pleasure to serve you and we look forward to seeing you again next time. Be sure to check us out on Facebook too.
Tulum was a great choice, will go there again. Service was outstanding.
Hi Julia - Sincere thanks for the enthusiastic review! We are thrilled to hear that you fully enjoyed your visit with us and plan on coming back to see us again soon - we look forward to it. Don't forget to check us out on Facebook as well.
We visited Tulum for restaurant week and were more than pleasantly surprised by how wonderful it is. Everything from the courteous staff to the delicious food and beautiful ambiance. Would highly recommend Tulum for any occasion or just a night out.
Hi Hummingbird - Thank you so much for the five stars! We are so happy to hear that you enjoyed your visit with us. We sincerely appreciate your kind words and are flattered to have earned your recommendations. Hope to see you again soon and don't forget to check us out on Facebook too.
Lovely evening with good friends. Another very good night at a very good restaurant.
We LOVED Tulum a couple years back and went back when we visited Dallas. Sadly, this experience was disappointing. Last time, they competently accommodated our veggie requests and helped us have a delicious and fun experience.
This time, our initial waiter told us we only had two options as vegetarians: a veggie plate and the mushroom tacos as an entree. So when we ordered, two of our group ordered the mushroom tacos as an entree. After a pretty long wait, they brought us two TINY mushroom taco appetizers as our entrees. When we told the server, he did not seem to understand the difference. It then took a VERY long time to attract the attention of anyone who we could tell what happened to. Eventually, we found a woman (manager?) who was very competent who gave us the ACTUAL mushroom entree (which I think is confusing to both the waiters and the guests as it is simply the mushroom taco filling constructed into an entree). That was delicious and one was adequate for the two of us as we had by then eaten the two taco apps given we were starving and the whole thing took so long. But by then our whole dinner was disrupted and we were distracted by trying attract a waiter’s attention instead of speaking with our other gusts and enjoying our dinner.
One big issue was that we only saw our initial waiter (who told us we only had two options) ONCE as he seemed to delegate the rest of the process to someone else. So he actually didn’t take our order or come to check on us. The second big issue is that the description was garbled. They should really train people to check on guests once food is delivered + why don’t they just put the mushroom entree on the menu??
Sending detailed comments as I hope they fix some very fixable issues. The manager clearly wants to do a good job as she quickly got us a new entree and actually deducted that cost on the check without us ever asking. But the whole experience was just not up to snuff. Hope this helps as the food is still good!
Went for restaurant week and had delicious food with fast service. Unfortunately we were next to a table of loud blonde soccer moms who basically yelled the entire time.
Would go back to the restaurant for sure, just hope the other guests are as obnoxious
Great food, amazing service, and especially a great experience.
Loved it! Great atmosphere and venue, good food and wine list. Would definitely recommend to other folks!
We tried Tulum during restaurant week and absolutely loved it. We’ve tried other places during the same event and you are sometimes made to feel like an imposter...not at Tulum. Service was wonderful, food was fresh and served quickly, cocktails were strong (!) and the restaurant beautifully decorated. Everything we had was yummy but especially the jerk chicken and piconcillo cake.
We absolutely loved our meal at Tulum. The staff were very friendly and the food was expertly prepared to a high standard. We will be back when we are in Dallas next.
My friend and I both enjoyed the $39 prix fixe menu at Tulum for restaurant week. The octopus starter was perfectly tender and the salmon entree with coconut sticky rice, figs and mango was very tasty. The corn pudding dessert was good but not overly exciting. We ordered the yellowtail crudo starter from the regular menu to share in addition to the prix fix dishes. Service was excellent. Overall, our dining experience was enjoyable. The prix fixe menu portions are smaller than the same dish on the regular menu. I was satisfied but not full which is unusual for me because I almost always take home leftovers. In the end it was about $65 per person (including one glass of wine for my friend.) With a sophisticated, not pretentious, ambiance and creative original menu it's a restaurant I will return to with my husband to try dishes from the regular menu.
The food and service were great but it is so hot in there you can't really enjoy it. They need to find a solve for the AC to keep up with the open kitchen. This is coming from someone who is always cold at restaurants.
Service was above and beyond friendly and helpful. Food was fantastic.
Very creative menu; excellent service. Tartare and tuna appetizers were very well done.
Beautiful place, with great service and great food. Highly recommend.
The ambiance in Tulum is fantastic. We got there during happy hour and started off with the octopus, tenderloin tartare, and yellowtail crudo—all fabulous. I would go back just for these apps. Scallops and short ribs were delish as well. Next time, I’ll try the lamb chops. Presentation was spectacular.
So good! I was very pleased with the entire experience. The Oaxaca margarita was exceptional, the pork chop amazing and the chocolate dessert was the best! We will be back!
very poor customer service
long wait to order food during restaurant week
Hi Allen - Sorry to hear that you had a disappointing service experience with us, but thanks for bringing the matter to our attention. We're working to address your concerns with our staff appropriately and hope to have another shot at your business in the future.
As always; exceptional food; amazing service.. Armando rocks!
Hi Supermario - We're happy to hear that you have consistently enjoyed your visits with us and Armando's service - we'll be sure to pass along your praise. Hope to see you again soon and don't forget to check us out on Facebook too.
Great food and drinks! Good ambience and service.
Hi Rebecca - Thanks so much for the five stars! Happy to hear that you enjoyed your visit with us - it was a pleasure to have you join us as a guest. Hope to see you again soon and don't forget to check us out on Facebook too.
Best service I’ve ever received at a restaurant in Dallas!
Hi - Sincere thanks for the five stars and for your incredibly kind words! We are so thrilled to hear that you have fully enjoyed our service - it's always a pleasure to have you join us as a guest. Come back and see us again soon and don't forget to check us out on Facebook too.
Seared octopus was amazing as was all of the food! We ate off the restaurant week menu and felt we had lots of good choices (pork, salmon, chicken, etc). If you get their early happy hour runs to 6pm. We added two appetizers from that menu that were also very good.
Hi Okaggie - We are thrilled to hear that you fully enjoyed your visit with us - it was an absolute pleasure to serve you and we sincerely appreciate your kind words. Hope to see you again soon and don't forget to check us out on Facebook too.