Tulse Hill Hotel
The Tulse Hill Hotel is a great place to dine whether for breakfast, lunch or dinner. A place to enjoy all of the things that make a great pub – conversation, welcoming staff, tasty food and drink and, the perfect place to relax and unwind.
With regularly changing seasonal menus, a robata grill, five rotating ales, 11 draught beers, a simple and exciting cocktail list and a well-selected wine menu, every taste is catered for.
We went there for Sunday roast for the first time - the food was good but didn't know they had a quiz night on Sundays so it was very noisy as we could hear everything through the mic (it was a different room but next to each other without a wall).
We think we will go back during the day time rather than evening next time.
The service was good though, very attentive and friendly.
Good place for Sunday lunch.
Friendly Kiwi's running the restaurant did a great job.
Nothing special but the food was fair. The chicken burger had pink (Raw) bits in it. Not much care for the customer.
Great service and thanks for flexing around all the requests. Especially love the starters here!
Disappointing. Staff bored & indifferent to customers. Food very mediocre. Won’t bother going again. Not sure how this place has garnered such positive reviews!
Hi there, Many thanks for your feedback of your experience with us - I can certainly assure you that this is important to us and can only apologize for the bad service & food you received on this occasion. All of the reviews we receive across multiple sites show a cross-section of the service we strive to offer. We do, however, slip up and don't always get it right, which sounds like it might be the case here. We will highlight this with the team and nip it in the bud. Kind Regards, Liam
The steak and chips deal on Monday nights is terrific. Some of the best fries I have eaten and the pepper sauce was incredible. The steak was tender and served promptly by our friendly server. I would recommend this establishment any day of the week.
Hi Julie, Wow, what a lovely review! I'm so pleased you're a fan of our business and the steak offer. It sounds like you had a great time with us and we certainly look forward to seeing you back again soon. Kind regards, Liam
Fantastic food. Lovely atmosphere the only reason for four stars was the service was a little slow. We had to catch people’s attention quite a bit. But the staff couldn’t have been more friendly or pleasant.
Hi There, Many thanks for the review of your experience with us this weekend. I'm very pleased to hear you enjoyed the food & atmosphere and can only apologize that the service let you down on this occasion. It's always great to hear that our team are friendly & pleasant but we'll certainly bring this review to our next meeting and highlight what could be improved. Thanks again and we hope to welcome you back soon! Liam
We had dinner on a busy saturday night - service was fast and friendly. Starter (veggie tacos) was very good - rest of the meal was decent -just not quite as good.
Hi there, Thank you for the feedback of your experience with us! I'm glad you enjoyed your meal and can only hope that it'll be a 5 star on your next visit... Kind regards, Liam
1st we went on s thursday, food ok. Service good but very noisey
This time it was Sat , under staffed. Order wrong, food not good at all apart from desserts.
Super noisey , service friendly but totally messed up the order. 22£ steak was very tough, not good tbh . 1st time group of 9 2nd 6 people. None were happy
Hi Nickl, Please accept my apologies for the inconsistent experiences you've had with us recently. Although there isn't much we can do about the noise at our busiest times, it's unacceptable that the service/food quality was poor. Although we didn't deliver the exceptional experience we strive for, this is something that's very important to us. We appreciate your feedback and will put all of our efforts in to team training to ensure this doesn't repeat going forward. Kind regards, Liam
Good food and an attractive wine list including dessert wines. We always enjoy the atmosphere here. Not over noisy but full of vibrant conversation. And the staff are lovely in our experience.
Hi there, So glad to hear you're a return guest and you've enjoyed your experiences with us consistently - this is always the best measure of success, to us. We look forward to seeing you back, Liam
Always really busy on a Sunday so decided to book for Saturday lunch. Still busy but with some free tables. A mix of families with children, couples and small groups. Delicious food with a range of options. Attentive service. Will be back!
Hi there, Thank you for such a lovely 5 star review of your experience with us! I'm pleased to hear you managed to get a table and felt like the food and service was a high standard, which is exactly what we aim for! We look forward to welcoming you back soon... Liam
Great food and service from the moment we walked in.
Hi Peter, Thank you for leaving this for us to read! I'm glad you to hear you were very well looked after... Liam
The high table wasn't what i was expecting for a family meal with young children. The table was wonky but everything else was great. I'll be back for sure.
Hi Lukef, Thanks for leaving a review of your experience. We usually do specify when there's only a high table available for you to dine with us - sorry we missed this step on this occasion. We're happy to hear you'll be returning and enjoyed everything else about you time with us - please feel free to call and let us know you need a lower table next time... Liam
Tulse Hill Hotel management have implemented a new system for allergies and the staff are discouraged from helping customers with allergies in choosing from the menu. Except the web based system included errors (giant cous cous incorrectly marked as gluten free) and it had a sample menu, not the current one so was basically useless. This caused a lot of consternation and made ordering quite difficult. It's a pity as the food is consistently good and I've always liked Tulse Hill Hotel in the past but I will hesitate to return now. To management: there is no substitute for knowledgeable staff. Please rethink your current strategy.
Hi there, Thank you for the feedback of your experience using our new allergen system, Kafoodle. Whilst a lot of money, time and effort has been spent on this, I need to stress that by no means is it meant to replace our knowledge of exactly what is in our food. The system is there to provide our guests with a platform that is easy to read and bespoke to their needs. We're disappointed it was used incorrectly. Training our team on this will be our number one priority going forward! Liam.
I celebrated my 30th Birthday with a delicious dinner at the Tulse Hill Hotel.
From the service, to the food, everything was absolutely exceptional. I would return for the service alone, as all interactions were top notch. That being said, the beef cheek pie was absolutely delicious.
It was a quieter Wednesday evening, so I would love to return on a livelier weekend for extra ambience and cosy feel on a date night.
Hi There, What a lovely 5 star review to leave for us! We're so pleased you enjoyed your experience with us enough to share it on here. I'd definitely recommend checking out our Steak Night offer (on Mondays) as this can be nice and busy, or stop by for the quiz on a Sunday! We look forward to seeing you back for date night. Liam
Apart from an hours wait for our food Everything else was good Enjoyed the food and the staff apologised for the delay and gave us free desserts
Hi Richard, Thank you for leaving us some feedback of your experience with us. We're, of course, pleased to hear that the team on duty rectified your long wait on food, and hope it was worth the wait in the end... We can only apologize that it was slow on this occasion and work towards making sure this doesn't happen in future! We do hope to welcome you back in the future. Liam
Food was good BUT don't book on a Sunday evening unless you're happy to eat your meal with conversation drowned by the PA system being used for Quiz Night on Sunday. I know this is a restaurant within a pub but our experience with the noise from the MC of the quiz was dreadful. It ruined a farewell meal with family over from the US - and gave them a slightly jaundiced view of gastro pubs here.
Hi Richard, Thanks for providing feedback of your experience with us. We always see this as an important element to growing our business and providing the best experience for our guests. We do advertise the quiz in-house and on social media channels, but we will make every effort to make it more apparent going forward so that guests feel they have the choice to dine with us or not based on this. We will certainly review the volume levels of the quiz going forward... Liam
I have visited several times and it never disappoints, thank you team tulse hill x
Hi Joanna, Thank you for taking the time to leave us a lovely review - we're pleased to have you as a regular guest and look forward to welcoming you back! Liam
Very noisy, service not very attentive, no baby changing facilities
Hi Lucy, Please accept my apologies that you didn't have a great experience with us this time around. We do our best to ensure we deliver consistent, and great, service to all of our guests. We don't always achieve this and I hope that our team would have rectified any issues there and then. Should you decide to return, please note that we do have baby changing facilities on the ground floor. We do hope to welcome you back for a second chance! Liam
Service was slow to start, but did get better as time went by
Hi There, Thank you for leaving some feedback. This is always important to us, and helps us keep an eye on exactly how we're doing. We do hope the service made up for it in the end... Liam
Nice aesthetic, with the restaurant and bar area split. Staff are very welcoming and attentive. Recommend a visit.
Hi There, Many thanks for leaving such a lovely 5 star review - this is the ultimate reward for doing what we love and it's always great to hear that our guests notice! Looking forward to having you back, Liam
Tulse Hill Hotel is a lovely pub with great food and a nice beer garden! The roast dinner was delicious and the beer is great.
Hi Rosie, What a glowing review! Thank you for leaving some kind words for us and we're pleased that you enjoy your time with us... We're looking forward to having you back, Liam
Nice venue and ambience. Decent menu choices. Service could have been better
Hi there, Thank you for leaving us some feedback of your experience! This is always important to us for our business to grow, so thank you! We do hope to welcome you back soon... Liam
Generally very good food - all the key things were good, especially the chips! Service was friendly and prompt and the general atmosphere was good.
Hi Michael, It's great to hear that you enjoyed your dinner with us and that we got all the key bits right, of course! We look forward to welcoming you back time and time again. Liam
Great food and friendly service but not very attentive Sunday afternoon for our roast.
Hi Hannah , Thank you for taking the time to feedback to us. I'm sorry to hear you didn't feel the service was up to scratch this time around! This will definitely be a focus for us going forward, and I'm hopeful you'll notice an improvement should you decide to return... Liam
Delicious Sunday lunch at The Tulse Hill Hotel - a family favourite. Great team running the place, lovely outside space, calm and cozy inside. A treat to have in our neighbourhood, recommend a visit if you haven’t been.
Hi there, Thank you for such a lovely review. It's a great feeling to be a part of the community and provide a great space/atmosphere for the locals to enjoy. We're looking forward to welcoming you back... Liam
Very buzzy Friday evening dining . Service very friendly and efficient
Hi Mary, Thank you for the lovely review. We're glad you enjoyed your dinner with us and hope to welcome you back again! Liam
Fabulous meal again as always - I haven’t ever had a bad meal here.
Hi There, Many thanks for taking the time to leave us this review! We're always to hear our guests experience is consistently high quality... Thanks, Liam
Great chicken pie, decent burger (if a little small) and really friendly staff. The tables are too close together which meant it was hard to feel comfortable.
Hi There, Thank you for leaving us some feedback on your experience with us! So pleased to hear you enjoyed your food and the friendly service. Perhaps we could book you a table in the bar area next time? They tend to be a little more spaced out and might feel like you have more space... We hope to see you back... Liam
Great place. Lovely food. One you can always count on.
Hi Cecil, Many thanks for your lovely review - we're always happy to be the reliable local for you to come back to time and time again... Liam
Lovely setting wonderful service nice atmosphere we were celebrating a birthday and it made my husbands special day thanks will return soon x
Hi There, Thank you for such a kind review of your experience with us! We do look forward to welcoming you back, Liam
Always a great experience at the THH. The food is invariably good, and the service is always friendly.
Hi Rachel, Such a great 5 star review - thank you for taking the time to write it. We look forward to welcoming you back very soon. Liam
Over priced for what it is. Also some food on the menu wasn’t available as they had run out!! On a Saturday night and booking a week in advance you would think they would have a sufficient amount food available.
As my booking was early lunchtime we were the only two in the dining area. Therefore couldn't give fill marks. Good food, memorable. To my horror the dessert of choice was off the menu. (Sticky toffee pudding, the best). However, the waiter did a final check and there was just enough for one portion. Very happy customer. I would happily recommend and revisit again to give fill marks once I can observe when busy. But I'm sure it will be just as good.
A hiddem gem in South London's Tulse Hill - great food, great atmosphere, good selection of drinks and and one of the best Sunday roasts around!
We love the THT and as we live nearby, it is our first port of call if we want to eat out locally. The staff are always friendly and nothing is too much trouble. Good menu choices and portions. Good wine list and bar.
Good food we had fish and chips and steak, the service could be better one waitress was great, the waitress serving our table seemed inexperienced. We found the music too loud
Shame it wasn’t advertised on the website that it was a minimal menu. If we had known we would have went elsewhere.
Service was lovely but oh so slow. It might have been a bad coincidence so we will definitely repeat and give it another try
Great food at good price and lovely atmosphere for a family Sunday lunch. Parents were visiting from Glasgow (where pub Sunday lunch isn’t really a thing) and they very much enjoyed themselves and their food!