This restaurant added safety precaution details

This includes info about cleaning, sanitising, social distancing, and usage of personal protective equipment. Learn More.

Toca Madera - West Hollywood

4.6
icon/ic_reviewCreated with Sketch.
1814 reviews
icon/ic_price_rangeCreated with Sketch.
$31 to $50
icon/ic_cuisineCreated with Sketch.
Mexican
We are currently open for outdoor dining, curbside pickup and delivery. Toca Madera, which translates to “knock on wood,” is an intimate 150-seat space in Los Angeles that features a creative take on traditional Mexican cuisine. Providing an array of options for every eater, Toca Madera’s menu features locally sourced ingredients with an emphasis on organic, as well as vegan and gluten-free options. Farm fresh and seasonal ingredients also serve as the foundation for the extensive cocktail list. Featuring a 100 ft. crystal-quartz island bar, Toca Madera offers the finest tequilas and mezcals, as well as a rotating selection of select wines from around the globe. Open for dinner Mon-Sat 4pm-10pm and Sun 4pm-9pm; Weekend Brunch every Sat / Sun 11am-3pm

Support Toca Madera - West Hollywood during COVID-19

Safety precautions

Cleaning & Sanitising
  • Surfaces sanitised between seatings
  • Common areas deep cleaned daily
  • Digital, disposable or sanitised menu provided
  • Sanitiser or wipes provided for customers
Social Distancing
  • Limited number of seated diners
  • Distancing maintained in common areas
  • Extra space between tables
  • Sick staff prohibited in the workplace
Personal Protective Equipment
  • Waiting staff wear masks
  • Diners must wear masks unless eating or drinking
What 1814 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.6based on recent ratings
4.6
Food
4.5
Service
4.6
Ambience
4.3
Value
Noise · Moderate
90% of people would recommend it to a friend
Sort by
Filters
OT
OpenTable Diner
1 review
Dined 16 hours ago
Overall5Food5Service5Ambience4

Great food, a little loud and dark on the patio but still very much enjoyable.

L
Leigha
Los Angeles
2 reviews
Dined 2 days ago
Overall3Food3Service3Ambience3

I went during COVID so the outside isn’t as cute as a vibe during normal times. Food was okay, didn’t like drinks at all.

GO
GabyO
1 review
Dined 3 days ago
Overall4Food2Service5Ambience5

The mole plate was ridiculously salty don't get that, my friends food was great. But the portions are small.

OT
OpenTable Diner
San Diego
1 review
Dined 3 days ago
Overall2Food2Service3Ambience1

thanks to covid- nothing great

CR
CindyR
1 review
Dined 5 days ago
Overall5Food5Service5Ambience5

Food was great and the service amazing. Save room for dessert.

AM
vipAnishM
New York Area
1 review
Dined 7 days ago
Overall1Food2Service1Ambience3

didn’t really honor the rez - was for 715 and sat us at 750

OT
OpenTable Diner
Los Angeles
1 review
Dined 7 days ago
Overall3Food4Service1Ambience3

The food and drinks were great but the service was horrible. The hostess was extremely rude and we were constantly reminded that we only had 1 and a half hours, which is ok but it took 30min for anyone to even approach us.

OT
vipOpenTable Diner
Los Angeles
11 reviews
Dined 7 days ago
Overall5Food4Service5Ambience1

It was loud and ambiance was “poor” because of covid. So I’m not sure if this is a fair review. Waitress (the South African chick) was outstanding and we got along (my friend and I) with her so much and she said we were her favourite guests ever. We loved her so much.

CD
CherieD
Los Angeles
1 review
Dined 7 days ago
Overall4Food5Service4Ambience5

I enjoyed the ambiance and them accommodating us after being in traffic and being 20 minutes late for our reservation. After we paid the $600 bill including tip the manager walked over to our table as I was cutting the cake that I brought and said we were over the 2 hour limit at the table and we needed to leave. I politely told him I understood and to just give us 5 more minutes to eat a piece of cake real quick and he said no we needed to leave now he has people waiting. I told him we just paid a $600 bill and the least he could do was give us 5 more minutes I didn't think that was a lot to ask and he then said "you do have a point, OK 5 more minutes." That I did not appreciate he could've given us the 5 minutes from the get go and saved the restaurant this 4 star review and kept 5.

TT
TinyTurbo
1 review
Dined on 13 September 2020
Overall5Food4Service5Ambience4

Accommodating and great service! Booked two tables for a special occasion that met our needs and went above expectations even during a pandemic. Thank you again!

CD
CynthiaDenise
Chicago
2 reviews
Dined on 12 September 2020
Overall3Food4Service2Ambience1

We are BIG on Wait Staff. Our waiter was "just there" Food wasn't hot when it came out. NONE of it. However, the food was delicious (at room temp) Drinks were also tasty. We were seated in the rear of the restaurant. (Outdoor - Appeared as if it was in the rear parking lot, however, they made it appear as if its been there for a while) Either way, I'm NOT a fan of that seating area. Therefore, if you are able to request an indoor table I would do so and/or on the front Patio (High Table). Bathrooms were clean. Lastly, the girls were wearing a black dress, even when bending over a smidgen you can see all of their glory! Not cool, when I'm trying to eat. Overall, the food/drinks were tasty. Inside and front decor is ideal as long as you are NOT seated next to the curb. I would ONLY return if I'm able to be seated inside.

CJ
CalJes
1 review
Dined on 12 September 2020
Overall4Food5Service4Ambience4

I visited Toca Madera on Saturday, Sept 12 and had a reservation for 4pm. My party and I arrived on time and were seated within 5-7 minutes of arriving. We were seated in the back patio area, where there was music playing and about 6 spaced out tables.

The set-up was nice, and they really did a good job of using that back space. Our waitress was very on top of things, and provided excellent service. The other staff members were also very courteous. There is also a front patio area available where I saw about 12 tables, I believe. It looked energetic and the set-up there was nice, I am assuming that if you have a reservation, they seat you in the more private back patio.

On to drinks - they were fantastic! A but pricey, but you get what you pay for. They were eclectic, beautifully garnished, and strong! I ordered the guava margarita, and the rose sangria. Both I recommend. My friend ordered La Morada, and some sort or espresso infused martini- also were delish.

We ordered a bunch of items to share, so I wont bore you with details. I will say, that most items were great. I did not love the Taco Box because of the protein that I ordered (vegan chicken) it was not the best quality.

Overall, we had a great time. We finished with a tres leches dessert, perfect ending.
I hope you visit this place, be prepared to pay a pretty penny, but its worth it for the quality and overall experience.


Overall, we had a wonderful time.

OT
OpenTable Diner
Los Angeles
1 review
Dined on 12 September 2020
Overall5Food5Service5Ambience5

It was so fun! The waitress was amazing <3

OT
OpenTable Diner
Houston
1 review
Dined on 11 September 2020
Overall4Food5Service5Ambience5

Great service! Seated immediately upon arrival... we were seated in the back area patio. Amazing food... best Sea Bass ceviche and tacos ever!

S
vipScorpio
Los Angeles
10 reviews
Dined on 9 September 2020
Overall4Food3Service5Ambience5

Fantastic atmosphere and great flavors + terrific service!

Our chicken cilantro tacos were overcooked and tough. We brought this to the attention of our server as well.

Finally, charging 4.5% surcharge for health insurance for restaurant employees is stealth pricing which I am just not a fan of. It’s the cost of doing business and something that needs to be reflected in the pricing.

OT
OpenTable Diner
1 review
Dined on 8 September 2020
Overall5Food5Service3Ambience3

Christina seemed to be preoccupied...forgot our order twice.

OT
OpenTable Diner
Los Angeles
1 review
Dined on 8 September 2020
Overall5Food5Service5Ambience5

Loved the place good food and amazing service!!

OT
OpenTable Diner
Los Angeles
1 review
Dined on 7 September 2020
Overall4Food4Service4Ambience4

Best Tequila cocktails in town. Vegan options for those plant based eaters.

OT
OpenTable Diner
Los Angeles
5 reviews
Dined on 6 September 2020
Overall3Food3Service3Ambience4

The food was honestly not that great the calamari was amazing I order the Winnie the Pooh drink it was pretty mediocre as far as cocktails go live the ingredients tho it was just pretty watered down I order 10oz of the Japanese waygu didn’t care for the thickness of the cut the habanero salt was a good touch tho as well as the sauces I also order 8oz of the American waygu which was just a smidge better but I’d had waygu at other restaurants n just enjoyed it a lot more the rice n beans were pretty mushy and extremely flavorless I hate to say the enchiladas roja sauce was delicious but the overall dish was something I could have easily thrown together myself very basic n just seem throw together n warmed up the waitress was nice I also felt rushed tho they didn’t list when I made the reservation that they would b closing at 10 in the kitchen so we had to hurry n order our food as soon as we sat down I was 5min early for reservations n it took them 20min to seat us literally sat down at 9:56 as the waitress told us we had 5min to order as well as many items not being available so it was just a little disappointing because I’d never been to the restaurant heard good things n was excited to try it I give this place a strong 7 mabe when COVID-19 goes away I can give it another try I kno it’s tough during these times to have the best accommodations at a lot of places.

OT
OpenTable Diner
1 review
Dined on 6 September 2020
Overall5Food4Service5Ambience5

Excellent food, ambiance and wait staff. Only recommendation, is sitting on the sidewalk seating bordering the road was very noisy, and at times ruined the vibe.

BP
BuenProvecho
New Mexico
2 reviews
Dined on 5 September 2020
Overall5Food5Service4Ambience5

Took my wife here for her bday dinner!!!
Great ambiance. Tequila selection is on point! Entree's are amazing!! Would recommend for date night.

Toca Madera - West Hollywood
Responded on 8 September 2020

Hey! Thank you so much for taking time to leave a review. We are so stoked you enjoyed your experience with us and had an amazing date night. See you again soon!

Report
OT
OpenTable Diner
Los Angeles
13 reviews
Dined on 5 September 2020
Overall4Food5Service5Ambience2

It was hot we sat inside no fans our waitress was amazing she têtes to make us feel good about our experience

S
michelleS
1 review
Dined on 4 September 2020
Overall5Food5Service5Ambience5

I felt like everything was very safe and organized! Excellent experience I would definitely go back

Toca Madera - West Hollywood
Responded on 8 September 2020

Hey Michelle, Thank you for leaving a review. We are happy to hear that through these crazy times you are still able to come and feel safe while getting the best Toca experience! See you again soon.

Report
EM
vipEvaM
Los Angeles
29 reviews
Dined on 4 September 2020
Overall5Food5Service5Ambience5

We had Street Taco Box.... which I love. We had Enchiladas de Suizas and found that the meat was very moist and very tasty. We also had the churro desert was a delight.
When ever we are in the area we try to eat here, we live an hour away and I have doctor appts. in the area. BTY the staff is always very nice to us.

TA
89TACOS
Los Angeles
6 reviews
Dined on 3 September 2020
Overall5Food5Service5Ambience5

The food was great! The entire staff was friendly and helpful. What we noticed was that they were on top of maintaining everything clean and disinfecting each table properly. All the employees wore the appropriate protective equipment throughout the night. It was a very nice experience for us. We will be coming back.

DC
vipDanielC
New York Area
1 review
Dined on 2 September 2020
Overall1Food3Service1Ambience1

Terrible experience. I have been supporting this restaurant for years but not anymore since the way they treated us.

Without warning or prior knowledge they kicked our table of 6 out because we rested our time limit?

Absolutely unacceptable.

Toca Madera - West Hollywood
Responded on 8 September 2020

Hey Daniel, We are disappointed to hear about your most recent experience with us. I would love to chat more about what happened. Please be on the lookout for a private message from us soon. Thank you!

Report
j
vipjonw
Puerto Vallarta
17 reviews
Dined on 2 September 2020
Overall4Food5Service5Ambience2

overall it was excellent as always. However, we all know this is a tough time. The table across from us, had a bunch of guys getting drunk and running around without their masks on. It made it very uncomfortable for us, and we noticed two other tables giving looks. the hostess or manager didn't do or say anything. Restaurants MUST be much more vocal with their guests so all their guests are comfortable. We almost left, but our food arrived that moment. Our server was excellent, the food was great. We've been here many times, but this was the first during covid. I feel you need to work with your staff to get more assertive with your guests. Thanks

CC
ChyanneC
1 review
Dined on 2 September 2020
Overall5Food5Service5Ambience5

The food was so tasteful I absolutely loved the fajitas. My favorite was the dessert. I think it is a well deserved place to visit

M
Maioh89
Los Angeles
1 review
Dined on 30 August 2020
Overall5Food5Service5Ambience5

Fresh food. The energy is great. Drinks are a plus. Love coming here.

GG
GuileG
Los Angeles
4 reviews
Dined on 30 August 2020
Overall4Food5Service5Ambience5

First time for us being there , came to celebrate my Bdate and heard about the drinks and desserts . Everything was great , drinks superb but it came down to desserts (main reason ) for what we came the inventory was not up to par for being a regular Sunday . We wished that the chef or the manager would suggest something similar but never came . Overall the place was great , ambiance was perfect, drinks amazing and rest of food was great . I would come back for sure but will check in advance for the updated menu

MP
MaxP
Los Angeles
2 reviews
Dined on 29 August 2020
Overall3Food2Service4Ambience4

The price for the food was not worth what I paid for. Not many options.

AP
AnastasiaP
New York Area
1 review
Dined on 25 August 2020
Overall4Food5Service5Ambience5

Our waitress - McKayla ROCKED! She was so nice, super attentive and an overall wonderful human. Made the experience absolutely fantastic

OT
OpenTable Diner
1 review
Dined on 24 August 2020
Overall5Food4Service4Ambience4

My work colleague and I enjoyed a business meal here. The only thing we weren’t thrilled about was sitting on the farther side of the sidewalk because the inside was only open for dining after 7 or 7:30. There were people sitting inside when we used the bathroom so I don’t understand why we weren’t able to sit inside, a bit confusing to us as customers.

LK
LauraK
1 review
Dined on 23 August 2020
Overall4Food4Service5Ambience4

Love Toca. Only complaint and NOT the restaurants fault but LA is experiencing major HOT tempatures and now with no indoor seating it was sweltering.
Huge shoutout to Taylor our waiter, super sweet and kind.

LC
LaurenC
1 review
Dined on 23 August 2020
Overall3Food5Service1Ambience3

Food, drinks and ambience was great. The service was good at the begin but when we actually needed him when we get our food and second round of drinks was not good at all.

OT
OpenTable Diner
1 review
Dined on 22 August 2020
Overall1Food5Service5Ambience1

The air conditioning was off, all of us were sweating inside

OT
vipOpenTable Diner
Los Angeles
3 reviews