THIRTY8 - Grand Hyatt Kuala Lumpur
Perfect dinner with great service
Locale e servizio eccezzionale, il migliore di Kuala Lumpur! Top!
Environment is very good,but the food is not good enough still have big improvement for the couple set especially the main dish.
Keep it up
Came here on Friday night. there are not too many people there and it was a perfect date with with my Fiance. we even got the table that we requested. Irwan were super friendly. food was also great. ordered a tomahawk from them and surprisingly it is quite big in size. but was a bit disappointed as we ordered a medium rare tomahawk but it came in more like to a medium. Other than that, all is good. Crab cake is a must try. will deff come again in the near future.
Everything has been immaculate, the experience, the view, the food, spot on!
Great service, brilliant view. Disappointed cause we did not get the promised table of 14.
It was all just perfect. The waiter was great and my question to have a birthday card as a surprise for my husband was positively answered.
awesome place, not pretentious,
Food is good. Generous portion. Great view and ambiance. Worth the price. Service is a little slow, maybe due to the overwhelming number of customers that night.
Food very poor. Very slow service. Not as clean as we would expect from grand Hyatt. The floor was sticky.
Dear Anonymous, Thank you for reviewing your experience with us at Thirty8. It comes as a great disappointment to learn of your poor experience in both food, service and ambience. I would appreciate the opportunity to speak with you in greater detail so that we may improve upon your feedback directly. Please do not hesitate to contact me from my details below and I look forward to connecting with you soon. Thank you. Sincerely, Ryan McMullin Assistant Director of Food & beverage
Very nice steaks apart from the hair in my girlfriends steak, they apologised an didn’t charge.
The food is delicious... if have Chinese menu or waiter is more perfect...
The food served is slow. The quality of food is not up to expectations as the food is salty and alot MSG (flavourings) when cooked.
Overall experience is not really good but staffs are friendly.
WIll not return again as not value for money.
I ordered the 4 course meal for dinner and taste on main course is really upset. The chef really need some passion on foods. I could serve a better taste.
Forget about meal, the signature cake is awesome and must try if you happen to be here.
Ambient was comfort and of course the view to pertronas twin tower is marvellous.
Excellent service, food and ambiance
Very nice ambience especially during sunset. Great and attentive service.
Food wasnt great and it was pricey. Very good service though
I did not make it to the reservation is because Thirty8 called me at 11:18am on 18th May that they can't proceed with my reservation due to the high tea buffet is unavailable during Ramadan month and the personnel mentioned that they only received the reservation in the morning itself. In the end, we never get to experience the dining.
Food was literally terrible. Classic case of gorgeous view... terrible food. Go for drinks.
Excellent service and good ambience ,food was great too except for the macaroons which we found a bit too big to our liking
May need to improve on the attentiveness of the waiter/waitress. Possible by having more dedicate waiter/waitress for an area of tables. My visit - I needed to have a lookout to find assistance. Possible due to the Ramadan period whereas lessor waiter/waitress in-charged on weekday as expected lessor crowd.
Food wise is good and satisfactory. View and ambient is beautiful. Had a very nice dinner.
Service had to improve more... Waiting for some time still nobody wanna attend me... Misunderstanding from the menu list too, as I wanna order two but the waiter (foreigner) female thought just want to order 1 only as I repeated 3 times already.
Food variety for a high tea is very less. No cakes or other desserts except chocolate brownies. No ice creams as well. Ala Carte food served extremely slow and with multiple reminder.
Waiters have to be called many times in order to take our orders.
Plates on the table are not collected proactively.
Not worth the money for a hotel rate high tea buffet that expected.
I have been here for few times. But Everytime feel like I was been there for first time. Theres a lot skybar i have went to but only 2 i like the most which are Thirty8 and Helipad. The food was so good. My friends and I were enjoying our night so nuch. Thanks for all the staff that always help us with their warm smile. Such a great surrounding. Looking forward to go there again.
We've been treated and are very well! My pumpkin risotto was amazing and also the dessert.
Excellent service and ambience
Very reaponsive servants
The view is breathtaking and wonderful. We sit just next to the twin tower. The food is awesome and totally worth it
Food too salt for prawn and steak not realy good. Service is realy good.
It would be greater if the portion could be slightly bigger to accommodate the price tag.
We sometimes didn't understand English, but we asked for an afternoon tea, but only one was out. I do not understand the system well
Service and views were excellent however the food was average.
Great food standard. Our overseas customers really enjoyed and compliment the meal and environment.
Good location, great food, awesome people service, fantastic dining view
The food for the High tea was plentiful and we struggled to finish all of it. However, the only negative I have is that the coffee was not refillable so you could only have one cup through the whole High Tea experience. Perhaps they could be a bit more generous with that? Maybe two cups for the two hours?
Wrongly charge my debit card with additional food that are not listed inside my menu. We have check and call the waiter again to void the payment. The waiter seems to engage more with expatriates compare to a local citizen. Need to improve.
The cod fish which I have eaten was coated with a lot of flour , very uneasy after taking such food.
Food was below average. For the price paid, the there is no value for money. Service was poor. Impolite and un attentive servers.
It was a good experienced, I like the ambience (although a bit dim). A good place for celebration. Food to me it's ok, no suprises. Again, a place for a good celebration.
Had a great time here. The food was good, the ambiance was lovely and the service was fast too! Would highly recommend to dine here to a friend. Thanks!