THIRTY8 - Grand Hyatt Kuala Lumpur

4.3
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152 reviews
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$50 and over
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International
Voted as one of the most scenic restaurants in Kuala Lumpur, THIRTY8 is located strategically on the 38th floor and comprises of a 360-degree city view including the dining areas, bar and lounge. Heightening the discerning diners’ experience are the lively show kitchens which serves international cuisine showcasing a variety of Western, Chinese and Japanese flavours. It is the elegant curves, captivating views, the dramatic sense of space and vibrant cuisine that makes THIRTY8 the signature restaurant of the hotel and an ideal location for entertaining business associates, family and friends gathering also special, celebrative occasions.
What 152 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.3based on recent ratings
4.1
Food
4.4
Service
4.6
Ambience
4.0
Value
Noise · Moderate
88% of people would recommend it to a friend
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OT
Mainz
1 review
Dined on 11 January 2020
Overall5Food5Service5Ambience5

Perfect dinner with great service

OT
Malaysia
1 review
Dined on 24 December 2019
Overall5Food5Service5Ambience5

Locale e servizio eccezzionale, il migliore di Kuala Lumpur! Top!

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OT
Malaysia
1 review
Dined on 5 December 2019
Overall3Food3Service5Ambience5

Environment is very good,but the food is not good enough still have big improvement for the couple set especially the main dish.
Keep it up

A
1 review
Dined on 1 November 2019
Overall5Food4Service5Ambience5

Came here on Friday night. there are not too many people there and it was a perfect date with with my Fiance. we even got the table that we requested. Irwan were super friendly. food was also great. ordered a tomahawk from them and surprisingly it is quite big in size. but was a bit disappointed as we ordered a medium rare tomahawk but it came in more like to a medium. Other than that, all is good. Crab cake is a must try. will deff come again in the near future.

OT
Malaysia
1 review
Dined on 24 October 2019
Overall5Food5Service5Ambience5

Everything has been immaculate, the experience, the view, the food, spot on!

OT
1 review
Dined on 27 August 2019
Overall5Food4Service5Ambience4

Great service, brilliant view. Disappointed cause we did not get the promised table of 14.

OT
1 review
Dined on 26 August 2019
Overall5Food5Service5Ambience5

It was all just perfect. The waiter was great and my question to have a birthday card as a surprise for my husband was positively answered.

OT
Malaysia
1 review
Dined on 20 August 2019
Overall5Food5Service5Ambience5

awesome place, not pretentious,

A
New York Area
1 review
Dined on 6 August 2019
Overall5Food5Service4Ambience5

Food is good. Generous portion. Great view and ambiance. Worth the price. Service is a little slow, maybe due to the overwhelming number of customers that night.

OT
Hawaii
1 review
Dined on 2 August 2019
Overall1Food1Service3Ambience5

ステーキが塩っ辛くて食べれませんでした。
それを告げるとお詫びにとデザートを持ってきてくれましたがステーキの問題をもみ消しにされかかり、また話したらステーキの料金なしになりました。友人のバースデーという食事で塩分高いステーキで友人が体調悪くなり食べれないって言ってもデザート推しが強くいい時間を過ごすことができませんでした。残念です。

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OT
Toronto
3 reviews
Dined on 21 July 2019
Overall2Food2Service2Ambience3

Food very poor. Very slow service. Not as clean as we would expect from grand Hyatt. The floor was sticky.

THIRTY8 - Grand Hyatt Kuala Lumpur
Responded on 2 August 2019

Dear Anonymous, Thank you for reviewing your experience with us at Thirty8. It comes as a great disappointment to learn of your poor experience in both food, service and ambience. I would appreciate the opportunity to speak with you in greater detail so that we may improve upon your feedback directly. Please do not hesitate to contact me from my details below and I look forward to connecting with you soon. Thank you. Sincerely, Ryan McMullin Assistant Director of Food & beverage

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A
London
3 reviews
Dined on 27 June 2019
Overall5Food5Service5Ambience5

Very nice steaks apart from the hair in my girlfriends steak, they apologised an didn’t charge.

OT
1 review
Dined on 7 June 2019
Overall3Food4Service4Ambience2

The food is delicious... if have Chinese menu or waiter is more perfect...

KG
1 review
Dined on 5 June 2019
Overall2Food2Service3Ambience4

The food served is slow. The quality of food is not up to expectations as the food is salty and alot MSG (flavourings) when cooked.
Overall experience is not really good but staffs are friendly.

WIll not return again as not value for money.

LW
1 review
Dined on 1 June 2019
Overall5Food3Service5Ambience5

I ordered the 4 course meal for dinner and taste on main course is really upset. The chef really need some passion on foods. I could serve a better taste.
Forget about meal, the signature cake is awesome and must try if you happen to be here.
Ambient was comfort and of course the view to pertronas twin tower is marvellous.

S
London
16 reviews
Dined on 27 May 2019
Overall5Food5Service5Ambience5

Excellent service, food and ambiance

OT
London
1 review
Dined on 26 May 2019
Overall4Food4Service5Ambience5

Very nice ambience especially during sunset. Great and attentive service.

IB
1 review
Dined on 22 May 2019
Overall3Food2Service5Ambience2

Food wasnt great and it was pricey. Very good service though

FT
1 review
Dined on 18 May 2019
Overall1Food1Service1Ambience1

I did not make it to the reservation is because Thirty8 called me at 11:18am on 18th May that they can't proceed with my reservation due to the high tea buffet is unavailable during Ramadan month and the personnel mentioned that they only received the reservation in the morning itself. In the end, we never get to experience the dining.

JG
Los Angeles
1 review
Dined on 17 May 2019
Overall1Food1Service1Ambience3

Food was literally terrible. Classic case of gorgeous view... terrible food. Go for drinks.

J
1 review
Dined on 16 May 2019
Overall5Food4Service5Ambience5

Excellent service and good ambience ,food was great too except for the macaroons which we found a bit too big to our liking

EL
1 review
Dined on 13 May 2019
Overall5Food5Service3Ambience5

May need to improve on the attentiveness of the waiter/waitress. Possible by having more dedicate waiter/waitress for an area of tables. My visit - I needed to have a lookout to find assistance. Possible due to the Ramadan period whereas lessor waiter/waitress in-charged on weekday as expected lessor crowd.

Food wise is good and satisfactory. View and ambient is beautiful. Had a very nice dinner.

NL
1 review
Dined on 8 May 2019
Overall3Food3Service2Ambience4

Service had to improve more... Waiting for some time still nobody wanna attend me... Misunderstanding from the menu list too, as I wanna order two but the waiter (foreigner) female thought just want to order 1 only as I repeated 3 times already.

C
1 review
Dined on 4 May 2019
Overall2Food2Service2Ambience4

Food variety for a high tea is very less. No cakes or other desserts except chocolate brownies. No ice creams as well. Ala Carte food served extremely slow and with multiple reminder.
Waiters have to be called many times in order to take our orders.
Plates on the table are not collected proactively.
Not worth the money for a hotel rate high tea buffet that expected.

A
1 review
Dined on 3 May 2019
Overall5Food5Service5Ambience5

I have been here for few times. But Everytime feel like I was been there for first time. Theres a lot skybar i have went to but only 2 i like the most which are Thirty8 and Helipad. The food was so good. My friends and I were enjoying our night so nuch. Thanks for all the staff that always help us with their warm smile. Such a great surrounding. Looking forward to go there again.

AT
1 review
Dined on 29 April 2019
Overall5Food5Service5Ambience5

We've been treated and are very well! My pumpkin risotto was amazing and also the dessert.

IY
1 review
Dined on 28 April 2019
Overall5Food5Service5Ambience5

Excellent service and ambience
Very reaponsive servants

D
1 review
Dined on 24 April 2019
Overall3Food5Service5Ambience5

The view is breathtaking and wonderful. We sit just next to the twin tower. The food is awesome and totally worth it

A
1 review
Dined on 22 April 2019
Overall3Food1Service5Ambience4

Food too salt for prawn and steak not realy good. Service is realy good.

JL
1 review
Dined on 12 April 2019
Overall5Food4Service5Ambience5

It would be greater if the portion could be slightly bigger to accommodate the price tag.

MN
1 review
Dined on 12 April 2019
Overall4Food3Service3Ambience3

We sometimes didn't understand English, but we asked for an afternoon tea, but only one was out. I do not understand the system well

LC
London
4 reviews
Dined on 7 April 2019
Overall4Food3Service4Ambience5

Service and views were excellent however the food was average.

EY
1 review
Dined on 3 April 2019
Overall5Food5Service5Ambience5

Great food standard. Our overseas customers really enjoyed and compliment the meal and environment.

YA
1 review
Dined on 31 March 2019
Overall5Food5Service5Ambience5

Good location, great food, awesome people service, fantastic dining view

OT
Malaysia
1 review
Dined on 27 March 2019
Overall5Food5Service5Ambience5

The food for the High tea was plentiful and we struggled to finish all of it. However, the only negative I have is that the coffee was not refillable so you could only have one cup through the whole High Tea experience. Perhaps they could be a bit more generous with that? Maybe two cups for the two hours?

A
1 review
Dined on 25 March 2019
Overall2Food2Service2Ambience4

Wrongly charge my debit card with additional food that are not listed inside my menu. We have check and call the waiter again to void the payment. The waiter seems to engage more with expatriates compare to a local citizen. Need to improve.

AT
1 review
Dined on 24 March 2019
Overall3Food2Service4Ambience3

The cod fish which I have eaten was coated with a lot of flour , very uneasy after taking such food.

NA
1 review
Dined on 23 March 2019
Overall1Food1Service1Ambience5

Food was below average. For the price paid, the there is no value for money. Service was poor. Impolite and un attentive servers.

OT
Malaysia
1 review
Dined on 23 March 2019
Overall3Food3Service4Ambience5

It was a good experienced, I like the ambience (although a bit dim). A good place for celebration. Food to me it's ok, no suprises. Again, a place for a good celebration.

M
1 review
Dined on 23 March 2019
Overall5Food5Service5Ambience5

Had a great time here. The food was good, the ambiance was lovely and the service was fast too! Would highly recommend to dine here to a friend. Thanks!