The Terrace by L'Opera
- Surfaces sanitised between seatings
- Common areas deep cleaned daily
- Digital, disposable or sanitised menu provided
- Distancing maintained in common areas
- Waiting staff wear masks
- Diners must wear masks unless eating or drinking
- Sick staff prohibited in the workplace
- Staff temperature check required
- Diner temperature check required
2 people went on Sunday and we ordered 2 desserts and 2 coffee orders, even though I told them to come all the same, my friend's dessert came 25 minutes later. waiters are very indifferent and don't always look at the tables
Went to celebrate my brothers birthday, not a place for that. Food was tasteless, service was slow and dinning was uncomfortable. Waited quite a while for our food. Not only that the milkshake I ordered was falling apart, the waiter just scooped off the whip cream and added another pretzel? If you haven’t been already it’s nothing special you aren’t missing out a thing. Unfortunately never again.
This place was not what I'd expected. 45 GBP for a tea of basically sweets only is outrageous. While their menu might be "svante garde" to some, it offered choices that when ordered, weren't anything above mediocre. We waited for 30 minutes + before being seated, had to ask for a menu/the wifi password to see the QR code as well. The menu was written in impossibly small font on the paper menus, too. I could not ever, in good conscience, recommend this overpriced restaurant to anyone. Avergae food, lousy service, and it was not easy to find, either.
The place was very nice and good location. Also the food wasn’t as good as I expeced and it was over prices for what it was.
Food was ok, nothing special for the amount of money they charge but hey its London we know that ... Service was outrageous, no smiles, no greetings, U would have to ask a few times and then remind them again for something U ordered !!! Wouldnt go back again
Had a lovely time at L’Opera. Service was amazing and so was the food. Our waiter, the head chef was also very lovely. His suggestions were absolutely perfect!
the worst service ive ever recieved at a restaurant
Service was food. Wrong meal made for me. Had to tell them. They made it again. Obviously by the time mine came others had eaten.
Coffee comes too early and can’t enjoy it with food.
No decaf tea options either.
I came here for my birthday brunch with my friends, it looked really nice, the food was yummy but the service was terrible.. the girls serving us were just rude!!! The manager was horrible and rude, from the moment we walked in, to the moment we left… I will not recommend this place until their service staff change!! Not friendly or polite at all!
Was a great place to eat the staff were very friendly and food was great, defo will go back.
Lovely staff and delicious food
Amazing service provided by young gentlemen wish I knew his name.
Food was delicious and also very good value for money.
Great location and beautiful ambience.
One of the managers made my friends with discomfort. The manager (woman) was not flexible and happy to help with options for people that have food allergies! Such as gluten-free! Last night one of the managers said that is no option very "rude"! And other manager saw and said ok we will do different without bread. Another thing was when I arrived and did a reservation for 9 people (I came 1 day before the event to see the place and confirm the reservation at 3p.m until 6p.m). In the day of the event The same rude manager said that we have just 1hrs end half to stay! And when I did a reservation I said for 3 hours! But, in the end we could stay, but I fell anxious and stressed all the time because the time!
Really bad experience. Service was terrible and we were being rushed out the second we sat down. Staff were rushing us to finish our food and pay to leave. I’m coeliac and need gluten free food. They only had 2 options on the entire menu. Wouldn’t recommend and will never return.
Had been really looking forward to brunch here, unfortunately we won't be visiting again.
Booked a table about 2 weeks beforehand; arrived and was shown to our table fine.
unfortunately though no one came to see if we wanted anything to drink we waited at least 20 mins, despite the fact the tables either side of us were receiving numerous drinks and courses. We ended up grabbing someone who was clearing a table next to us and they sent someone over who seemed to want to be anywhere else.
Took a while for the drinks to arrive, even longer for the food to arrive, which was cold. I then had to get up to go and find someone so we actually had some cutlery.... We had been looking forward to spending some time there and getting coffee etc after the meal but we decided it wasn't worth the wait /spending anymore money there.
Really enjoyed our experience, we’ve been meaning to go for a while.
Fab food and ambience
Really bad service we were waiting for ages to be served
Then food came and it was cold
When letting the worker know it was cold his response was ‘it is meant to be cold, have you not had egg muffin before’
Really bad service will never go again
The food was cold, it was clearly a long day for the staff, they looked exhausted and done. The toilets were both out of service and it really isn't a terrace.
The place is so mesmerising! Beautiful settings beautiful exterior and interior. The food was flawless! And super delicious. Staff were absolutely hospitable! And dad friendly. We had such an amazing time and didn’t want to leave, we spent quite a few hours there.
Lovely atmosphere, great service and great food. Definitely recommend.
The food was delicious and ambiance great however was disappointed with the service being very slow, forgetting our table and also not processing our drinks order having to re order twice. On arrival I stood at the door for a while before anyone came to seat me and other staff walked past without acknowledging this
The food was amazing, and very flavourful service was a bit slow.
Food and service were both horrible. They took ages to bring the food and when it came it was bland and dry. We ordered chicken shawarma and burgers followed by deserts. Never going back 🤢
Service was absolutely awful! Sat down and waited for a waitress for 20 mins and no waitress approached us, I then had to get up and go to the counter and ask for service, the person at the counter said they will send someone over and no one came, the waitress served other people who came in after us. I then asked one of the workers to take our order and he said he will send a waitress, waited a further 15 mins and still no one came.
I then had to go up again to the counter and ask again for service and for someone to take our order. First time going and I was absolutely shocked with the service, so unorganised and staff don’t know how to communicate with each other.
Food was basic. Ordered a mojito mocktail which was basically mints leaves and water. Wouldn’t recommend wasting your money and time.
Really loved the atmosphere in there, I would definitely go again.
Service was really bad ! We actually got scared to ask for anything from waiters. But the place was beautiful and the food was okay.
This is my second time visiting. I must say the first time I came it was a weekday and the food and service was spot on.
This time the food was good but the service was horrendous. The gentleman was very rude.
Not sure I want to go again after being treated like that.
Delicious food and drinks with an amazing interior decor!
We made a reservation for a special occasion, the food arrived very late, it took a long time for them to come in and take our order and the staff were rude. The desert was also surprisingly greasy. Poor service .
Drinks came quickly.
Food was of poor quality.
20 minutes for our order to be taken.
Mix up with our food multiple times, receiving other tables orders and then it was realised that our order was forgotten and had to be made immediately so that when the food came it was too hot to eat straight away.
Food arrived almost an hour later.
Food was mediocre at best.
When the bill was requested, we were given another tables bill before getting our correct bill. Waiter forget to get me a takeaway box. Very poor service female manager at the till counting money and receipts seemed very unfriendly.
My experience of the cafe was OK. Starting with the seats - I did not like the how low the tables were because if you sat in the middle how will you eat the plated food they give you and thats what they gave us - a low table and then I had to ask them for a different table where it was high so we could eat the food well. We sat in the middle with 2 tables together - me and my friends did together. The food is very overpriced no matter what you buy and I am shocked they charge £5 for a glass of water! The food I ordered wasn't that good at all and I expected more but it didn't taste good at all.
The service was good because they came over to our table a couple of times asking are we ready to order etc etc and they were patient with that but that food we ate wasn't good. The turkish eggs had pomegranates in them and I would never come here again to be honest.
The food was amazing, interior was beautiful and staff were really polite- they delivered a good quality service.
The milkshakes were my favourite, probably one of the best milkshakes I’ve tasted.
Food was also good only thing was my shawarma wrap was too wet
Absolutely loved it. The food was delicious, very well seasoned and tasty. The french toast was amazing and was very well priced for what it was. Nice portion size aswell. Would deffo recommend and will definitely be back !
Food was amazing
Service was great
Just a very odd experience all-round. My friend and I arrived to a virtually empty restaurant (bar two small groups of diners) during the evening, and were ignored by two separate members of staff upon our arrival. We then had to beckon one of the waiters who sat us down without giving us a menu. The menu itself was inscrutable. The writing was so tiny that my friend had to get her glasses out to read it. The food itself was uninspiring, and consisted of very average all-day breakfast/brunch options, and zero appropriate options for an evening meal. After much deliberation, I went for the Turkish eggs while my friend opted for the shawarma wrap. Both meals were very lacklustre. Mine was two poached eggs floating in a sea of yoghurt, with some pomegranate seeds chucked in for good measure. My friend's wrap had very little filling inside and was bedded on a massive heap of greasy French fries and measly side salad. The waitress didn't even give us cutlery so I had to fish around an empty table to steal some knifes and forks. Unbelievably, our meal came to £50, which included a couple of coffees. Unsurpringly, we waited around ages for a waiter to come to our table once we'd finished, in a still virtually empty restaurant, so I had to go up to the counter and request the bill. The one redeeming feature of this restaurant is the stunning decor, but aside from that, I really wouldn't waste your time going there for an evening meal. Considering the location and extortionate prices, I would have expected a much higher level of food and customer service.
We had a lovely brunch with the grandparents and children. Gorgeous Interior, delicious food and very welcoming waiters
I enjoyed visiting l’opera cafe. The food was amazing (we ordered shawarmas) which filled us up with no leftovers (soooo yummy). I fell in love with the charcoal latte !! The staff were super friendly and the whole cafe/restaurant was aesthetically pleasing. As an interior designer my only regret was not taking enough pictures of the space !!
Absolutely beautiful place! The food is good and the staff are really friendly, even though they are only a few of them, they still managed to serve us promptly. Though the pricing is a bit steep.
The Terrace by L'Opera offers takeaway which you can order by calling the restaurant at 020 7584 9548.
The Terrace by L'Opera is rated 3.6 stars by 182 OpenTable diners.
Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.