The Rustic Kitchen
- Surfaces sanitised between seatings
- Digital, disposable or sanitised menu provided
- Limited number of seated diners
- Waiting staff wear masks
- Sick staff prohibited in the workplace
- Contact tracing information collected
Food was lovely. A little expensive for the kids’ meals for what you get. Although the chicken was very nice. Didn’t feel like I could relax but I guess that comes with the territory. Buy two drinks as you may wait a little longer for a second round. But again that’s to be expected as it’s very busy.
Excellent in every respect
Lovely freshly cooked food. Great quality and service
Tasty food quick service. Friendly staff. Great view and ambiance will definitely be back
Excellent place to eat locally. Fresh food and lovely waiting staff
The app didn't work at all..we had to prove it to get a refund and they were unsure how to even do that..there is one single choice of chicken and chips on child's menu. No pizzas. Literally burger and fries available. None of the pictures on the menu relate to anything being offered. Wonky tables. Great camera on the website. So bad we left.
Lovely place, food mostly delicious but the chips were a bit too salty- perhaps put some on the tables to give us the option to add if we want it
The staff were very pleasant and helpful.
Never eaten here before so really looking forward to it
Chilli fries and home slaw was to die for.
However the BBQ burger I prefer was Raw. To die from!!!
It got took back and replaced by the very helpful staff. And a free drink.
We were ones of the last diners of the evening. So I will put it down to wanting to close up early as football was on.
We are dining again on Wednesday with other family and hopefully the burgers will not be raw.
But 10 out of 10 for the chilli fries
I ordered a plain burger which came to the table with salad on it. I asked for it to be replaced with a plain burger. The same burger was sent back to me, this time with the gherkin remaining. I sent it back again, asking for a plain burger. The SAME burger was then returned to me for the 3rd time, with remnants of gherkin still on the bun. By the time my fresh burger arrived, the rest of my family had finished their meals. Although it was tasty, I feel like the service could have been better. Considering the restaurant wasn’t at full capacity, I’d have expected better organisation and service. The lady on the table next to us was also treated poorly by a member of staff, who we later learnt was the manager in charge!
The food was nice, but the attitude and rudeness from the manager on duty was disgusting!!
The front of house staff where not wearing gloves when picking up customers plates. As they took the burgers off the pass they were touching them. They was lifting the burger buns up with there fingers to see what was on the burgers etc!!
I asked the waitress if I could have my burger changed as she had touched it with her hands and she got the manager to come.
The manager came out ask me what the problem was I explained she huffed and puffed and then went back into the kitchen.
About 15 mins later the manager came back out with a fresh burger and quite literally threw the burger on the table and said “I’ve washed my hands and made it fresh” with a really bad attitude and then walked off.
We asked a member of staff if there was a manager on site we could speak to and out came the person who had just throw my burger on the table.
She came over and said “I’ve been told you want to speak to me?” I asked why she felt the need to be so rude and why she threw my burger on the table. She completely ignored what I said and said “ill give u a refund for your burger and leave it at that”!!
I never asked for a refund an apology would of just done and an explanation as to why she was so rude and why she did what she did.
I’m still waiting for that apology!!
Lovely restaurant, perfect if you are staying at the campsite.
Excellent Pizza and a good view of the Euro semi final!
Would be nice to have another means to order rather than having to download an app. Mobile signal is not the best at the restaurant and there may have been wifi but no signs to say so. Talking of the app: checkout should have the ability to use Apple Pay/Google Pay rather than having to go through pain of entering all my card details and address etc manually.
Regarding the order: Kitchen staff NEED TO READ CUSTOMER INSTRUCTIONS!! I asked in the app for no jalapeños on my BBQ burger with extra bacon. The bacon was added but they left the jalapeños on.
However the burger was admittedly excellent (one I removed the jalapeños by hand) if rather sloppy and the pizzas were very nice as were the sweet potato fries. Not sure about the disposable plates and cutlery. I guess it makes it more hygienic in these covid times but the paper plate for the burger could’ve been bigger to catch all the runaway juices!
Overall a 3.5/5. It could’ve been a 4/5 if the kitchen staff had read my simple instruction to hold the jalapeños!
Excellent burger,the chilli chips were very nice and the pizza was thin but very nice.
3rd visit here. Fabulous food and service, friendly staff.
I can’t believe they let dogs into the inside section of the ‘restaurant’.
Lovely food ideal for camping.nothing fancy but the best pizza and burgers I've eaten anywhere.
Polite servers too and the orders are always correct.
another amazing meal at the rustic would recommend :)
Decent wood fired pizzas at a reasonable price. Shame about having to eat from disposable plates and cutlery but understandable under the current covid restrictions. Staff were young and friendly.
Superb place superb food. Highly Recommend for adults and children
The fully loaded fries are to die for, absolutely beautiful!!! The staff are all friendly and helpful. Really lovely place to go for something to eat and have a drink in the sunshine.
Can’t beat it for value and quality. No nonsense menu but with good allergy options. Basically we love it here…!
Brilliant food with great service. Lovely setting and friendly staff.
This place never disappoints, we always have a lovely family meal with a beautiful view all around.
The most delicious burgers we have ever eaten !
Food was amazing, already recommended to people and we will defo be back!
Lovely food and staff. The only thing I could say that is negative is it would be nice to see a bit more choice on the menu not just pizzas and burger's.
Everything was just perfect.
Lovely family friendly atmosphere.
Cannot wait to return.
Fab food and great value for money
Clean and tidy environment
Will be returning
Excellent loaded fries and burgers, great service and fabulous atmosphere. Would highly recommend. Thank you
Brilliant seated straight away, on time, drinks served quickly, did not have food but have in the past, value for money very good, polite and friendly staff, was able to take the dog which is a bonus
the best burgers and pizza! Atmosphere is always great too
The food was amazing - fresh and incredibly tasty. Would come here again
Great food, service and location as usual. Noise level personally too loud due to live music in the afternoon
went twice over the bank holiday weekend as its just perfect for families, groups of friends. Food was scrummy, service spot-on, sunny skies and the live music topped off a wonderful weekend! Love it there!
Amazing place, loved the food and live music just wish we had longer than 2 hours!
Food was fab and quick service. Lovely ambience sitting outdoors listening to the music.
Food was really nice. Will come again for definate
Everything on the menu is 10/10, the loaded fries are the best I’ve ever had!!
Fab afternoon and evening with live music, delicious food and lovely service...and the views are to die for!
The Rustic Kitchen offers takeaway which you can order by calling the restaurant at 01299 401004.
The Rustic Kitchen is rated 4.6 stars by 87 OpenTable diners.
Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.