The Refinery - Spinningfields
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No delivery of food so the menu was virtually none existent.
Birthday brunch. Fabulous!
Went here for my graduation and it was a great experience
Really disappointed with our meal here. The service was terrible; when we walked in nobody came to greet us or sit us down, I had to approach a waitress who then sent me over to a lady who seated us. We waited a long time for our food which we could understand if it was busy, but we could see it sat on the hot plate for 10 minutes before it got brought over. The waitresses were just stood around chatting instead of waiting on tables. We ordered drinks that came wrong and took a long time too. The food was terrible. It was honestly comparable to a weatherspoons dish, which is not what you expect when you walk in. The only positives were that it is a lovely venue with a good ambience. Would only ever go back for a drink!
I came here about 2 years ago and had a bad experience as I had to send my food back to the kitchen three times. As it's been a while I decided to try it again so booked it for my birthday. It's safe to say I won't be returning again. Starters - about 4 of us ordered the salt n pepper squid. Two portions were decently sized and the other two were tiny. someone ordered cod tacos for main and it was like sponge, it couldn't be eaten. another ordered steak tacos also inedible, it tasted like rubber. Both had to be sent back. someone ordered a side of broccoli, it was so limp that also couldn't be eaten. I ordered sweet potato fries for a side and they never arrived. The waiters were not attentive, we had to keep trying to get their attention to get served. Overall it was just very poor service and very very poor food. The only thing we didn't have a problem with were the drinks, but that's not great when you take a group of friends out to celebrate your birthday.
The customer service is AWFUL! I would not recommend at all
The interior is lovely, the food is of decent quality but certainly not worth the wait. We had to keep calling for a waiter to be attended to, no one seemed to care that we were there however to our dismay other customers were being served who got there after us. Felt very discriminatory and this is not my first time being there. I will not waste a single penny here again.
Hi there, I'm so sorry you had a bad visit. Please drop me a line on firstname.lastname@example.org and we can look at what happened in more detail. Apologies again and speak soon,
Absolutely fantastic really enjoyed also or party of 6 did too. We will return x
Honestly the place is good and not bad for a group dinning. I was not really happy with my first order but they dealt with it and sorted it out for me at the end!
Hi there JoursaintL, I'm glad you enjoyed your visit, thanks for taking the time to leave us a review. My apologies for a poor first order but I'm glad to hear that we sorted it out for you. Next time you visit, we will get it right first time! All the best and hopefully see you soon, The Refinery.x
Nice decor, friendly staff - didn’t end up earibg
Food was cold unappetising. Even after sending back still cam back poor. I can say the service was amazing and they did everything they could but the kitchen let them down. Quite honestly spoilt our girls Christmas Day out.
Seated quickly ,waiter was really friendly didn’t catch his name and the food was lovely .
Food was amazing, service was great! Really lovely time
Really lovely experience- food and staff were very good and the restaurant itself was lovely. Stayed for about four hours but didn’t feel rushed once.
Amazing brunch menu and wonderful service. Beautiful decor and nice atmosphere
I though the food was very mediocre and was expensive for what it was. Service wasn't brilliant having on a number of occasions having to get up and ask for drinks.
This is a good place for family & friends meals. No good for business and too out of the way for a date.
I booked the lunch for my boss who said it was a really good find and would definitely return.
Restaurant was really noisy as there is nothing separating the restaurant from the busy bar area.
Great casual dining place. Too loud for romantic dinner but good for groups and families.
Perfect for pre theatre meal. Lovely food, was very tasty, comfortable seating, great pleasant service. Great ambiance!! Would recommend for sure.
Delicious food served by friendly efficient, courteous staff! We will be back for more of the same soon!
Friendly attentive service, and nice food. Not astonishing but nice. We were there on a date and although the host had seated us in s cosy corner, there were one or two large groups dining which meant it was noisy. Not the place for a quiet dinner for two but excellent value, nice food and lovely interior.
Fabulous. Never been before. Amazing. Really friendly staff. Great food. We'll be back!
The atmosphere was great for a Friday night however, the food was disappointing.
Outstanding food and value for money! Would definitely return
Lovely food, good service, reasonable prices. What more could you ask for?
A lively scene, Friday evening was full of people for after work drinks. Perhaps not a place I would choose for dinner but a great place for cocktails
Pre theatre meal midweek arrived at 5:30 was welcomed by the friendly staff service was very good and prompt the two fish dishes we had were very good followed by crumble and crem brûlée all round would recommend
Great food and amazing service. The staff were brilliant. If they turned the music down a touch it would be even better
Great food, and staff extremely attentive. Choice of food on the menu was excellent. Décor is extremely nice to the eye. Good choice of wines, and beverages too. Excellent Location, and will be fun to spend time there in the upcoming summer months. Would certainly make another trip there, and will be recommending this restaurant to friends and family
I wanted somewhere modern, casual and warm to take my mum in Manchester. The Refinery ticked all the boxes. The food had British classics, plus international options. The restuarant was fashionable but not intimidating. The waitress who served us, made our night - she was welcoming, friendly and happy to chat! It was a great evening.
the faux-fur covers on the seats are cosy, waiters are friendly and service good, but the food is a bit overpriced for its quality and quantity (which is high-end bug food served in a posh way) and the vegetarian options are particularly disappointing
Nice location and suitable for a smart causal dinner as well as dates.
Went for a 'half lobster and 4oz steak' deal. Lobster was over cooked and dry but steak was fine. The peppercorn sauce was tasteless. The chips were good though. Service not great but they tried. Venue is lively and nice design but the acoustics need sorting out - so loud! Overall, you get what you pay for-would have rather paid £10 more at Steak & Lobster up the road.
Restaurant was very busy, early on Friday evening. Staff were very attentive and pleasant, and the food was excellent. Loved the decor and the ambiance. A very relaxed meal after work, with great value food. The toilets were superb, with lots of attention to detail. We will definitely go back again.