The Rec Room - West Edmonton Mall

3.9
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84 reviews
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CAN$30 and under
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Canadian

Top tags:

Fun
Casual
Three territories. 10 provinces. Great eats inspired by the true north strong and free!

Using only the finest and freshest ingredients, The Rec Room’s handcrafted dishes feature flavours as diverse as our nation, from coast to coast. So get ready to experience a journey through Canada like never before.
What 84 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
3.9based on all time ratings
3.8
Food
3.8
Service
4.1
Ambience
3.7
Value
Noise · Moderate
83% of people would recommend it to a friend
5
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KO
1 review
Dined on 20 September 2019
Overall 3Food 4Service 2Ambience 3

Service was poor due to staff shortage. The manager & my server was working pretty hard considering the staff shortage.. Food was good & well priced. I was surprised that the cost of wine for 2 glasses of 9oz red wine was $34.00 :(

I would recommend friends but will inform them the wine is pretty expensive ie. $17 for a glass.

Tks

s
1 review
Dined on 14 August 2019
Overall 1Food 2Service 1Ambience 5

Overall I like the place. Food was okay, the Void was disappointing it was very short. The signing of the waivers and getting us ready took longer than the actual game. The waitress was rude and gave me attitude when I did not give her a tip because she was rude to me and my students.

HB
1 review
Dined on 17 June 2019
Overall 3Food 1Service 2Ambience 1

Nothing special. not a lot of game variety. food too expensive.

The Rec Room - West Edmonton Mall
Responded on 2 July 2019

We're sorry to hear this. We appreciate the feedback and will share with the team. Thank you!

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GE
Vancouver
3 reviews
Dined on 12 June 2019
Overall 4Food 3Service 4Ambience 3

Very good reception and the table we had reserved was ready for us. Good place to watch the hockey game.

GA
Denver
1 review
Dined on 10 June 2019
Overall 2Food 4Service 1Ambience 4

Service was slow. No managers to handle feedback or complaints. Food took long to be served. Reserve a table for 6 for their Raptors Viewing Party and was given a table near the kitchen with a distant view of a 40 inch tv.

RW
1 review
Dined on 17 March 2019
Overall 4Food 5Service 4Ambience 4

Awesome experience especially because the noise level was not overwhelming

KW
Vancouver
7 reviews
Dined on 4 March 2019
Overall 4Food 4Service 5Ambience 3

The REC ROOM is an enjoyable time if you are ok with the noise level a little higher than a normal evening spot, as its an arcade and pool hall it can get elevated at times. the food was really good and hot and for the most part not BOXED Sysco foods. I would recommend this spot with friends to watch the game or shoot some pool and have some food at the same time.

T
Edmonton
29 reviews
Dined on 18 February 2019
Overall 3Food 3Service 3Ambience 3

Nice place a little too noisy ,the only down grade is that the food was over cooked and bland.

LR
1 review
Dined on 31 December 2018
Overall 5Food 5Service 5Ambience 5

It was a little slow for NYE, but we had a lot of fun.

OT
Edmonton
1 review
Dined on 31 December 2018
Overall 4Food 3Service 4Ambience 4

New Year’s Eve

p
Edmonton
75 reviews
Dined on 26 December 2018
Overall 4Food 5Service 5Ambience 3

Very good service and food was enjoyed by everyone.

YC
1 review
Dined on 8 December 2018
Overall 4Food 4Service 3Ambience 5

It was great , service could improve , but i will defenitely come back again , is was a great experience overall

OT
Edmonton
4 reviews
Dined on 10 November 2018
Overall 3Food 3Service 1Ambience 3

Food and atmosphere was great but the service was very slow and it was barely busy!

AM
Edmonton
3 reviews
Dined on 30 October 2018
Overall 1Food 1Service 3Ambience 3

Well the hostess didn’t tell us that with a meal the bracelets were 50% off. The server did but he took so long to get there we already purchased and got the kids playing games. The steak was way over cooked and the muscles cold . Hardly anyone there and dinner took an hour to come out.

CD
Edmonton
7 reviews
Dined on 19 October 2018
Overall 3Food 3Service 4Ambience 3

I'd say the food is fine but not exceptional. Our server, however, was very good. This would be a good place to go for a late-night drink and some snacks.

QK
Edmonton
6 reviews
Dined on 19 October 2018
Overall 4Food 5Service 5Ambience 5

Had our twin's birthday party there with some adults as well, it was terrific! The food was terrific. However, we really wish they'd bring back the unlimited play option as $300 with 8 kids lasted less than 30 mins! Expensive but fun.

JH
Edmonton
1 review
Dined on 29 September 2018
Overall 1Food 1Service 1Ambience 1

The service was awful and we found a feather in our chicken burger

l
London
4 reviews
Dined on 14 September 2018
Overall 3Food 3Service 3Ambience 4

Service was really slow... all serving staff was friendly and helpful, just slow. I got the impression they might have been short behind the bar, as drinks were slow to the table and it took quite some time to get served while sat at the bar. Regardless, it was a fun night out.

CH
Edmonton
1 review
Dined on 12 September 2018
Overall 4Food 3Service 5Ambience 3

We went to the Rec Room for my sons birthday. Our waitress was incredibly attentive and friendly. The food was ok, but I felt it was overpriced. The waitress wanted to bring us Sundaes after dinner but we declined so they gave us some game points instead which was incredibly thoughtful. Overall it was a great experience.

OT
1 review
Dined on 8 September 2018
Overall 3Food 3Service 4Ambience 5

First of all we were seated for atleast 15 minutes before someone came to take our drink order. We ordered chicken wings thinking they would be gluten free as the menu does not say otherwise, and they came out breaded. The bottles of water tasted nasty and had floaties in them. And I was charged $19 for a double ceasar. Drinks were outrageously expensive there! But on the plus side, all the games were in working order and were fun. The crowd was great!

NM
1 review
Dined on 28 August 2018
Overall 3Food 3Service 2Ambience 4

Our son was served ten minutes before us so had to sit and watch us eat.
We were told it was a kitchen mix up?
We asked about the Star Wars VR and were told by our server it is $15.00. Imagine our surprise when we asked for two tickets and were told almost $80.00!
It’s a fantastic fun place but I’m not sure if I’d ever go back to eat.

DR
1 review
Dined on 5 August 2018
Overall 5Food 5Service 5Ambience 5

Our server Faizon was amazing! Very attentive and helpful.

K
Edmonton
27 reviews
Dined on 15 July 2018
Overall 4Food 2Service 5Ambience 4

The overall experience is good, service ok and the arcade games and discounts on the tickets you get if you dine here are pretty cool. The restaurant is nice, modern, bright and comfortable. Drink menu good. Food was 50-50. I had a pizza and really enjoyed it but the mac and cheese was horrible, served with penne pasta instead of macaroni, cheese sauce almost watery and flavorless.

DK
1 review
Dined on 24 June 2018
Overall 4Food 4Service 4Ambience 4

Had my daughter's birthday party there... reserved a table as a main base camp for their drinks and food while they went out and and played. Food and service was really good... a bit pricey in my opinion. $40 for a cheeze pizza, and $11 for ice cream sundae. All in all a good time, but God, the food prices are too high.

LR
1 review
Dined on 9 June 2018
Overall 3Food 4Service 1Ambience 4

The service was not great, the drinks were made wrong, we got our appetizer at the same time as our main meal .. we didn’t have room on our table for everything ! But the ambiance and games were fun and the food was good at least!

LO
1 review
Dined on 12 May 2018
Overall 5Food 3Service 5Ambience 5

Awesome place for birthdays and for moms to have less hassles in preparation for them!!!
Let the kids run around and burn energy off and not have to worry about them at their ages__9-11

PR
Edmonton
8 reviews
Dined on 21 April 2018
Overall 3Food 3Service 2Ambience 3

Portobello mushrooms were too salty to eat but the garden salad was great. Lasagna was good but surprisingly small.

AK
Edmonton
7 reviews
Dined on 1 April 2018
Overall 4Food 5Service 4Ambience 4

Had a good dinner and followed up with games after. Everyone was impressed with the meal.

TP
Edmonton
1 review
Dined on 17 March 2018
Overall 4Food 4Service 4Ambience 4

Took my 13 year old and a few friends for a birthday party, it was awesome. Bit expensive but totally worth it!

OT
1 review
Dined on 24 February 2018
Overall 3Food 4Service 5Ambience 5

Food is always good. Our waiter was awesome. Bartenders couldn’t make a proper mojito to save their life. Both mojitos were terrible.

M
Edmonton
9 reviews
Dined on 16 February 2018
Overall 5Food 5Service 5Ambience 5

Great family night out.

s
Edmonton
1 review
Dined on 9 February 2018
Overall 3Food 3Service 4Ambience 4

I recommend sitting in a booth for more of a relaxed private meal, overall the ambience was great very relaxed and fun. Highly enjoyed the roast chicken and smoked mussels, would say that salmon wasn't fairly priced for the size and taste as you would expect but I got more for my money with the roast chicken. Good place for a fun date night.

HV
Edmonton
1 review
Dined on 27 January 2018
Overall 3Food 2Service 2Ambience 5

The salad I ordered was nothing special except a heavy price. I ate less than half and it sat on the table. It was tasteless basically. Not one sever asked how our meal was. The family pizza was delicious and large.

I brought my son and his 3 friends for his bday. After we left the kids told me that there were a lot of games that took tokens off their bands however did not work. I wish they had told me there so I could of brought this to your attention. Oh

J
Edmonton
4 reviews
Dined on 23 January 2018
Overall 5Food 3Service 4Ambience 4

Food are good. Tuesday night has game trivia. Fun for family.

KS
San Antonio
2 reviews
Dined on 15 January 2018
Overall 3Food 2Service 2Ambience 3

Place has a lot of potential but meal was luke warm and server, although very nice, needs some work on being a good server. Menu has some interesting items. Quiet Monday night which was nice for gaming but not so nice for fresh food/doughnuts (nasty and dry).

OT
Edmonton
1 review
Dined on 7 January 2018
Overall 5Food 5Service 5Ambience 5

A great place to celebrate a birthday. Fun for the whole family.

OT
Edmonton
2 reviews
Dined on 31 December 2017
Overall 1Food 2Service 1Ambience 4

Service was extremely slow and the restaurant was empty. Food was wrong and no one came to try and correct it.

WM
Edmonton
3 reviews
Dined on 31 December 2017
Overall 4Food 5Service 4Ambience 3

Great food, good service. My only complaint was it was cold inside the restaurant.

JB
Toronto
1 review
Dined on 9 December 2017
Overall 1Food 1Service 1Ambience 2

Had our Christmas party here and it was completely awful. Our reservation was for 7:15 we didn’t get our table until after 7:30 and then waited another 30 minutes to just get our first round of drinks. It was incredibly slow and the food was lacking as well. Would not go back.

OT
Edmonton
1 review
Dined on 30 November 2017
Overall 5Food 4Service 4Ambience 5

I took my team out for a meal and fun times in the Arcade. The food was tasty and the games were amazing. We got a lot more games for our money than I expected and we are all planning to go back again very soon.

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