The Promenade Café - Hyatt Hotel Canberra

4.0
214 reviews
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$40 and under
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Seafood
Top tags:
  • Special Occasions
  • Group Bookings
  • Fit for Foodies
Variety and flavour is what The Promenade Café is all about; with the freshest produce transformed into a range of gourmet delights . An extensive buffet featuring the freshest seafood is offered Friday to Sunday for lunch and dinner along with a seasonal a la carte menu. Each dish features the best of locally sourced produce and follows the Hyatt food philosophy of offering 'Food, Thoughtfully Sourced, Carefully Served'. Our executive chef has created a menu suitable for a casual dinner for two or a gathering of business associates.
Dining Style
Casual Dining
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Cuisines
Seafood, Modern Australian
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Hours of Operation
Breakfast: Daily: 6:30am - 10:30am
Lunch: Daily: 12:00pm - 2:30pm
Dinner: Daily: 6:00pm - 10:30pm
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Phone number
(02) 6269 8810
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Payment Options:
AMEX, MasterCard, Visa
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Dress Code
Smart Casual
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Executive Chef
Nitin Kumar
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Neighbourhood
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Parking Details
200 off street parking spots. Paid parking Monday to Friday from 8:30am until 5:30pm.
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Special Events & Promotions
Groups welcomed. Private Dining Room available. For enquiries please email us on canberra.park@hyatt.com
What 214 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.0based on recent ratings
3.9
Food
4.2
Service
4.2
Ambience
3.7
Value
Noise · Moderate
79% of people would recommend it to a friend
5
4
3
2
1
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64013 reviews
Dined on 2 November 2018
Overall 5Food 5Service 5Ambience 5

Great food and personalised service.

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64013 reviews
Dined on 28 October 2018
Overall 2Food 2Service 2Ambience 3

Our dinner experience was far from good.
We ate at the Promenade. Our starters of bread! (on a Sunday night - not busy) took way too long to come out, and our mains which were a big disappointment came out 5 mins later. The staff were not attentive - I should not have to ask to have water topped up! The food was very average. My chicken was quite dry and my husbands steak was very chewy (not $40 worth) The staff did not seem to understand English all that well. Would not recommend for dinner.

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64013 reviews
Dined on 13 October 2018
Overall 2Food 2Service 2Ambience 2

We went to experience the seafood buffet but came away bitterly disappointed, very little variety more salad choice than seafood. It ended up being a very expensive dessert cart. Would not recommend

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64013 reviews
Dined on 13 October 2018
Overall 5Food 5Service 5Ambience 5

We had a 4 meals here - and they were all fabulous! We would definitely recommend this restaurant and will make it our number 1 priority on our return

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OT
1 review
Dined on 6 October 2018
Overall 1Food 1Service 1Ambience 5

Here for seafood.
Seafood buffet- no prawns

They then told us to have regular buffet.
Regular buffet - no pork

Spent the whole night not eating and negotiating with the staff. End of the night the executive chef can to apologise and said he’d call to discuss. No call.

Unprofessional staff with no ability to make decisions. Kept calling their boss everything I spoke with them.

Overall my bday dinner was crap! And didn’t get a chance to spend some time at dinner with my family.

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64013 reviews
Dined on 1 October 2018
Overall 5Food 5Service 5Ambience 5

The staff very friendly, helpful and charming.

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64013 reviews
Dined on 29 September 2018
Overall 4Food 4Service 3Ambience 4

Hot buffet and deserts very good. Given the theme was seafood buffet night, the seafood was actually only a cold buffet. A lot of the dishes were a bit uninspiring. Some more exotic hot seafood dishes, given this was the Hyatt, would have been more satisfying. Pastry chef and deserts chef obviously knew his stuff. Booth seating was lovely ambiance. Staff were good, but as it got busy they seemed to disappear. Having to ask for spent dishes to be cleared a bit disappointi

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64013 reviews
Dined on 22 September 2018
Overall 5Food 5Service 5Ambience 5

Wow!
The food was amazing.
The service was amazing.
The venue was amazing.
I will definitely be returning for another unique experience.

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64013 reviews
Dined on 20 September 2018
Overall 5Food 5Service 5Ambience 5

My husband and I spent the night at The Hyatt celebrating our 50th Wedding Anniversary. The dinner at The Promenade was excellent as too the breakfast.

Can recommend for both variety and freshness of food plus the service was exceptional.

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64013 reviews
Dined on 17 August 2018
Overall 4Food 4Service 5Ambience 4

The buffet was good. Fresh oysters, mussels & prawns. Nice selection of salads, cheese, desserts & hot food

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64013 reviews
Dined on 11 August 2018
Overall 4Food 4Service 5Ambience 4

We were there for the Moroccan themed buffet night and it was delicious and offered great choice.

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64013 reviews
Dined on 26 July 2018
Overall 3Food 2Service 5Ambience 5

As there were 2 children l found the food was not suitable for a family.. and we paid good money for the meal when my son ate Rice and bread as the hot of the food was too spicy. Would never come back as a family.. which is a shame

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64013 reviews
Dined on 25 July 2018
Overall 3Food 4Service 2Ambience 3

Waitress wasn’t smile on face not provide finger bowls given small round table for 4 people I have requested for swuare table but she said this is only we have actually restaurant was rmpty.
Food quality wasn’t good as usal.

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EJ
1 review
Dined on 20 July 2018
Overall 3Food 2Service 3Ambience 3

I booked for a special occasion (60th Birthday) and was not told it was Christmas in July. So it was very crowded and noisy.

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L
1 review
Dined on 28 June 2018
Overall 2Food 2Service 2Ambience 3

Deserts were okay but hot buffet was very ordinary with limited choice and dry pork. Overall a disappointing experience.

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64013 reviews
Dined on 19 June 2018
Overall 2Food 2Service 3Ambience 3

Weekday buffet very different to weekend. Would not recommend for special occasion on a weekday. Food was cold and not a huge selection. Very disappointed.

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64013 reviews
Dined on 16 June 2018
Overall 5Food 5Service 5Ambience 5

Back at the Hyatt Canberra agai, the place never changes, and hope it never does. Yesteryear in its finest. A great spot to unwind, escape to the bar away from the hustle and bussell of city life and unwind from the drive down from Sydney. The staff are welcoming and always seem happy to assist when asked, the room we had on the ground floor was immaculately presented and spotless as well as handy to everything. The Promenade Cafe was lovely for dinner that evening.

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64013 reviews
Dined on 16 June 2018
Overall 5Food 5Service 5Ambience 5

just superb food with fantastic service. value for money. the best presented staff, we have seen anywhere, who provided near impeccable service. The only hiccup was needing order the wine twice. Which really was minor as the staff were catering to a very large sitting and they did this in a friendly, professional and timely manner.

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64013 reviews
Dined on 29 May 2018
Overall 2Food 2Service 4Ambience 3

I had the fettuccine and the pasta was stuck together and clumped as if it had either not been cooked well or sat for too long. It was not a good meal.

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64013 reviews
Dined on 29 May 2018
Overall 5Food 5Service 5Ambience 4

First class food and first class service

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64013 reviews
Dined on 26 May 2018
Overall 5Food 5Service 5Ambience 5

Special occasion, great atmosphere, great food, pre-arranged flowers already on table on arrival, received congratulations from staff regarding our engagement, complimentary slice of cake from Hyatt hotel. Perfect night and excellent food and service.

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64013 reviews
Dined on 12 May 2018
Overall 4Food 5Service 5Ambience 4

Loved the food as usual but missed the tiramisu

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64013 reviews
Dined on 24 February 2018
Overall 5Food 5Service 5Ambience 5

Really great breakfast buffet and the Sat nite seafood buffet was excellent.

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64013 reviews
Dined on 17 February 2018
Overall 3Food 3Service 3Ambience 4

Seafood buffet was average. Not a great deal of variety.
Most enjoyable aspect of buffet was the desert bar.
Service was average.

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64013 reviews
Dined on 14 February 2018
Overall 2Food 1Service 3Ambience 2

Coffee was cold, ordered another was cold too. Food was cold, in all was very disappointed, we walked out after about 20 minutes. We also asked for a quite table, which it was for about 2 minutes then a group of noisy businessmen was placed next to us, while most of the other tables were free. Will not be going back. I had heard great things about the buffet breakfast but maccas would be par.

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64013 reviews
Dined on 11 February 2018
Overall 4Food 4Service 4Ambience 5

Delicious food in a lovely quiet atmosphere.

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64013 reviews
Dined on 3 February 2018
Overall 4Food 4Service 4Ambience 4

Nice buffet, good selection it is worth the extra on Friday and Saturday because of the seafood. The salads were good as was all the food I tried.

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64013 reviews
Dined on 20 January 2018
Overall 4Food 4Service 5Ambience 5

Lovely venue, great ambiance,buffet and breakfast bit pricey, but for special occasions ok!!

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64013 reviews
Dined on 15 December 2017
Overall 5Food 5Service 4Ambience 4

The food is always excellent, unfortunately the service was good for the first 15 minutes after that they were so busy that we hat to call them all the time we waited 20 minutes for a rum to get into our table . I guess if they know they are busy with all Christmas Party's maybe they should have more staff .

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64013 reviews
Dined on 9 December 2017
Overall 5Food 5Service 5Ambience 5

My partner and I love the food and location of the Hyatt and have celebrated a number of important occassions like birthday celebrations at the restaurant.

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64013 reviews
Dined on 25 November 2017
Overall 5Food 5Service 5Ambience 5

Great place for a special family celebration. Food choices to suit everybody and the quality was superb. Not cheap by any means but worth it for a special occasion. The staff were very attentive without being intrusive, and they even accommodated a BYO birthday cake.

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64013 reviews
Dined on 24 November 2017
Overall 5Food 5Service 5Ambience 5

The Promenade Cafe was amazing.
The Seafood Buffet choice of food was incredible.
Everything was so fresh and tasty and there was an incredible variety.
One of the best meals I have ever had!
The service was excellent.
The restaurant had a really good vibe to it as well.
Definitely somewhere to take people when you want to show Canberra's best.
I will be returning as sure as the sun will rise tomorrow.

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64013 reviews
Dined on 17 November 2017
Overall 5Food 5Service 5Ambience 5

Excellent food great venue.

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OT
1 review
Dined on 5 November 2017
Overall 3Food 4Service 5Ambience 2

Enjoyed dinner was very disappointed with the desert section, not having the desert area away from the main food made the cafe feel very sparse, its has a very different feel to it , I would have to say less enjoyable

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64013 reviews
Dined on 1 October 2017
Overall 5Food 5Service 5Ambience 5

The Promenade Cafe NEVER disappoints! We have been there many times for special occasions and they always make our night even better by the quality service, fantastic food and outstanding ambiance.

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F
1 review
Dined on 1 October 2017
Overall 5Food 5Service 5Ambience 5

The food, ambience and service was excellent. Food was of the highest quality, especially the seafood, salads and dessert.

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64013 reviews
Dined on 2 September 2017
Overall 5Food 5Service 5Ambience 5

We go to the Promenade for birthdays, anniversaries and any celebration which we see as appropriate. We are very much into seafood and the buffet caters very well for our tastes.

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64013 reviews
Dined on 1 September 2017
Overall 5Food 5Service 5Ambience 5

Very good for special occasions - the half-price for children up to 12 years of age is very welcome. Buffet is ideal - no waiting around for food to be brought.

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64013 reviews
Dined on 27 August 2017
Overall 4Food 4Service 5Ambience 5

It was a family get together as an early 'Fathers' Day' celebration. Four of us had the buffet and one the a la carte. The children had choices from their own menu.
The quality of the buffet was mixed...lovely cold choices but the hot meal choices very disappointing. They should have had at least one roast meat dish and one potato dish as well as the curry, fish, egg and rice and pasta dishes that were on offer. Nice desserts but overall it was far too expensive for what we had.

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64013 reviews
Dined on 26 August 2017
Overall 4Food 5Service 4Ambience 3

The a la carte menu is excellent quality and flavoursome.
The wine,s are a total rip off

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