The Promenade Café - Hyatt Hotel Canberra
Lunch: Daily: 12:00pm - 2:30pm
Dinner: Daily: 6:00pm - 10:30pm
Great food and personalised service.
Our dinner experience was far from good.
We ate at the Promenade. Our starters of bread! (on a Sunday night - not busy) took way too long to come out, and our mains which were a big disappointment came out 5 mins later. The staff were not attentive - I should not have to ask to have water topped up! The food was very average. My chicken was quite dry and my husbands steak was very chewy (not $40 worth) The staff did not seem to understand English all that well. Would not recommend for dinner.
We went to experience the seafood buffet but came away bitterly disappointed, very little variety more salad choice than seafood. It ended up being a very expensive dessert cart. Would not recommend
We had a 4 meals here - and they were all fabulous! We would definitely recommend this restaurant and will make it our number 1 priority on our return
Here for seafood.
Seafood buffet- no prawns
They then told us to have regular buffet.
Regular buffet - no pork
Spent the whole night not eating and negotiating with the staff. End of the night the executive chef can to apologise and said he’d call to discuss. No call.
Unprofessional staff with no ability to make decisions. Kept calling their boss everything I spoke with them.
Overall my bday dinner was crap! And didn’t get a chance to spend some time at dinner with my family.
The staff very friendly, helpful and charming.
Hot buffet and deserts very good. Given the theme was seafood buffet night, the seafood was actually only a cold buffet. A lot of the dishes were a bit uninspiring. Some more exotic hot seafood dishes, given this was the Hyatt, would have been more satisfying. Pastry chef and deserts chef obviously knew his stuff. Booth seating was lovely ambiance. Staff were good, but as it got busy they seemed to disappear. Having to ask for spent dishes to be cleared a bit disappointi
The food was amazing.
The service was amazing.
The venue was amazing.
I will definitely be returning for another unique experience.
My husband and I spent the night at The Hyatt celebrating our 50th Wedding Anniversary. The dinner at The Promenade was excellent as too the breakfast.
Can recommend for both variety and freshness of food plus the service was exceptional.
The buffet was good. Fresh oysters, mussels & prawns. Nice selection of salads, cheese, desserts & hot food
We were there for the Moroccan themed buffet night and it was delicious and offered great choice.
As there were 2 children l found the food was not suitable for a family.. and we paid good money for the meal when my son ate Rice and bread as the hot of the food was too spicy. Would never come back as a family.. which is a shame
Waitress wasn’t smile on face not provide finger bowls given small round table for 4 people I have requested for swuare table but she said this is only we have actually restaurant was rmpty.
Food quality wasn’t good as usal.
I booked for a special occasion (60th Birthday) and was not told it was Christmas in July. So it was very crowded and noisy.
Deserts were okay but hot buffet was very ordinary with limited choice and dry pork. Overall a disappointing experience.
Weekday buffet very different to weekend. Would not recommend for special occasion on a weekday. Food was cold and not a huge selection. Very disappointed.
Back at the Hyatt Canberra agai, the place never changes, and hope it never does. Yesteryear in its finest. A great spot to unwind, escape to the bar away from the hustle and bussell of city life and unwind from the drive down from Sydney. The staff are welcoming and always seem happy to assist when asked, the room we had on the ground floor was immaculately presented and spotless as well as handy to everything. The Promenade Cafe was lovely for dinner that evening.
just superb food with fantastic service. value for money. the best presented staff, we have seen anywhere, who provided near impeccable service. The only hiccup was needing order the wine twice. Which really was minor as the staff were catering to a very large sitting and they did this in a friendly, professional and timely manner.
I had the fettuccine and the pasta was stuck together and clumped as if it had either not been cooked well or sat for too long. It was not a good meal.
First class food and first class service
Special occasion, great atmosphere, great food, pre-arranged flowers already on table on arrival, received congratulations from staff regarding our engagement, complimentary slice of cake from Hyatt hotel. Perfect night and excellent food and service.
Loved the food as usual but missed the tiramisu
Really great breakfast buffet and the Sat nite seafood buffet was excellent.
Seafood buffet was average. Not a great deal of variety.
Most enjoyable aspect of buffet was the desert bar.
Service was average.
Coffee was cold, ordered another was cold too. Food was cold, in all was very disappointed, we walked out after about 20 minutes. We also asked for a quite table, which it was for about 2 minutes then a group of noisy businessmen was placed next to us, while most of the other tables were free. Will not be going back. I had heard great things about the buffet breakfast but maccas would be par.
Delicious food in a lovely quiet atmosphere.
Nice buffet, good selection it is worth the extra on Friday and Saturday because of the seafood. The salads were good as was all the food I tried.
Lovely venue, great ambiance,buffet and breakfast bit pricey, but for special occasions ok!!
The food is always excellent, unfortunately the service was good for the first 15 minutes after that they were so busy that we hat to call them all the time we waited 20 minutes for a rum to get into our table . I guess if they know they are busy with all Christmas Party's maybe they should have more staff .
My partner and I love the food and location of the Hyatt and have celebrated a number of important occassions like birthday celebrations at the restaurant.
Great place for a special family celebration. Food choices to suit everybody and the quality was superb. Not cheap by any means but worth it for a special occasion. The staff were very attentive without being intrusive, and they even accommodated a BYO birthday cake.
The Promenade Cafe was amazing.
The Seafood Buffet choice of food was incredible.
Everything was so fresh and tasty and there was an incredible variety.
One of the best meals I have ever had!
The service was excellent.
The restaurant had a really good vibe to it as well.
Definitely somewhere to take people when you want to show Canberra's best.
I will be returning as sure as the sun will rise tomorrow.
Excellent food great venue.
Enjoyed dinner was very disappointed with the desert section, not having the desert area away from the main food made the cafe feel very sparse, its has a very different feel to it , I would have to say less enjoyable
The Promenade Cafe NEVER disappoints! We have been there many times for special occasions and they always make our night even better by the quality service, fantastic food and outstanding ambiance.
The food, ambience and service was excellent. Food was of the highest quality, especially the seafood, salads and dessert.
We go to the Promenade for birthdays, anniversaries and any celebration which we see as appropriate. We are very much into seafood and the buffet caters very well for our tastes.
Very good for special occasions - the half-price for children up to 12 years of age is very welcome. Buffet is ideal - no waiting around for food to be brought.
It was a family get together as an early 'Fathers' Day' celebration. Four of us had the buffet and one the a la carte. The children had choices from their own menu.
The quality of the buffet was mixed...lovely cold choices but the hot meal choices very disappointing. They should have had at least one roast meat dish and one potato dish as well as the curry, fish, egg and rice and pasta dishes that were on offer. Nice desserts but overall it was far too expensive for what we had.
The a la carte menu is excellent quality and flavoursome.
The wine,s are a total rip off