The Promenade Café - Hyatt Hotel Canberra

4.1
233 reviews
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$40 and under
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Seafood
Top tags:
  • Special Occasions
  • Group Bookings
  • Romance
Variety and flavour is what The Promenade Café is all about; with the freshest produce transformed into a range of gourmet delights . An extensive buffet featuring the freshest seafood buffet dinner is offered Friday & Saturday eveningr along with a seasonal a la carte menu. Each dish features the best of locally sourced produce and follows the Hyatt food philosophy of offering 'Food, Thoughtfully Sourced, Carefully Served'. Our executive chef has created a menu suitable for a casual dinner for two or a gathering of business associates.
What 233 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.1based on recent ratings
4.0
Food
4.3
Service
4.2
Ambience
3.8
Value
Noise · Moderate
81% of people would recommend it to a friend
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64013 reviews
Dined a day ago
Overall 4Food 4Service 4Ambience 4

I decided to take my daughter for a special treat for her birthday and ordered from the buffet. I would recommend the Hyatt as they have that “wow” factor with friendly well trained staff.

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64013 reviews
Dined on 8 March 2019
Overall 5Food 5Service 5Ambience 5

My wife and I chose the Hyatt Hotel Canberra to celebrate her birthday. The ambiance was unique and the staff very warm and welcoming.
The food was first class, as was the wine.
We were delighted when a waitress brought a birthday cake slice, on the house’ and sang ‘happy birthday’ to Heather. In all a special ocassion leaving great memories.

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64013 reviews
Dined on 1 March 2019
Overall 4Food 4Service 4Ambience 4

Enjoyed the meal but was not well when I returned home. Something, not identified, upset my system. Still feeling a bit wobbly.

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64013 reviews
Dined on 16 February 2019
Overall 5Food 5Service 5Ambience 5

We've been there four times for the seafood buffet. Love it!

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64013 reviews
Dined on 15 February 2019
Overall 4Food 5Service 4Ambience 4

We were at the late sitting on a Friday night and some of the dishes on the buffet were either finished or not much left. The quality of the food was very good and we enjoyed celebrating a milestone birthday there.

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64013 reviews
Dined on 15 February 2019
Overall 5Food 5Service 5Ambience 5

Had same waiter the whole night who done a amazing job at keeping our glasses full and taking empty plates once finished. Our waiter went out of his way to find the answer to our question.
The food was unreal worth every cent spent.

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64013 reviews
Dined on 15 February 2019
Overall 5Food 5Service 5Ambience 5

Great freindly staff, food fresh, replentished, comfprtable seating, good atmosphere

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KH
1 review
Dined on 8 February 2019
Overall 3Food 3Service 4Ambience 5

Having eaten at the promenade cafe many times we were very disappointed this time given the price the seafood selection was average and this was seafood night the prawns were fresh but tasteless the salmon was dry we had to wait for plates at the buffet to be topped up a waitress told us she would bring a plate of prawns to our table she forgot both the salad and dessert bar selection was well below what we’ve had in the past our previous dining experience had been faultless this was disappointing for us and the Hyatt

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JG
1 review
Dined on 8 February 2019
Overall 5Food 4Service 5Ambience 5

The salmon is wonderful. I don't know what the chef does :-)

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64013 reviews
Dined on 19 January 2019
Overall 4Food 4Service 5Ambience 5

There was a great variety of food to suit all tastes. They food was topped up regularly. There was a great selection of sea food, salads, make your own salad bar, hot food, home made soup and fresh crusty bread and the deserts were amazing. The staff were friendly, polite and efficient. The dining room was beautifully presented, clean and well maintained.

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64013 reviews
Dined on 12 January 2019
Overall 5Food 5Service 5Ambience 5

Our dining experience was exceptional. The variety of the buffet was amazing and thoroughly enjoyable

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MM
1 review
Dined on 27 December 2018
Overall 5Food 5Service 5Ambience 5

Nice meals and recommend for Buffet. I do really enjoy having Buffet there..

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64013 reviews
Dined on 22 December 2018
Overall 5Food 5Service 5Ambience 3

The buffet was value for money with a wide selection of quality foods. You could have a 5 course meal. Plenty of choice and you can 'build' your own salad or dessert if you want. Staff were attentive.

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64013 reviews
Dined on 21 December 2018
Overall 4Food 4Service 5Ambience 4

Service was excellent, seafood fresh and delicious ❤️

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PB
1 review
Dined on 21 December 2018
Overall 3Food 3Service 4Ambience 4

We initially booked for the seafood buffet (on a Friday night) and were later told that, as it was the festive season, it would include the carvery buffet. Seafood buffet was disappointing - very limited range with bland prawns and tasteless mussels. The "asian" bench had a very tasty lamb dish and an excellent "Moroccan chicken" dish. Only two choices at the carvery - baked ham and turkey. Wide choice of desserts.
Friendly staff and nice decor. Not good value for money, however, at $80 a head.

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64013 reviews
Dined on 19 December 2018
Overall 4Food 5Service 4Ambience 4

We have dined at the Promenade Cafe on many occasions.
The food, service and atmosphere is very special.
Seafood lovers will enjoy.

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V
1 review
Dined on 15 December 2018
Overall 5Food 4Service 5Ambience 4

It was a nice seafood buffet dinner for 2. Service was great, food was good. Only desert bar was not exciting.

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64013 reviews
Dined on 29 November 2018
Overall 4Food 4Service 4Ambience 4

An appropriately placed table for 10 people. A good variety of dishes to suit all. Efficient, friendly, unobtrusive service by waiting staff & helpful with organising payment of bill at the end of the evening. Thank you!

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64013 reviews
Dined on 24 November 2018
Overall 5Food 5Service 5Ambience 5

Thank you for the little birthday cake for my dad. He was very surprised and made his night.

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64013 reviews
Dined on 2 November 2018
Overall 5Food 5Service 5Ambience 5

Great food and personalised service.

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64013 reviews
Dined on 28 October 2018
Overall 2Food 2Service 2Ambience 3

Our dinner experience was far from good.
We ate at the Promenade. Our starters of bread! (on a Sunday night - not busy) took way too long to come out, and our mains which were a big disappointment came out 5 mins later. The staff were not attentive - I should not have to ask to have water topped up! The food was very average. My chicken was quite dry and my husbands steak was very chewy (not $40 worth) The staff did not seem to understand English all that well. Would not recommend for dinner.

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64013 reviews
Dined on 13 October 2018
Overall 2Food 2Service 2Ambience 2

We went to experience the seafood buffet but came away bitterly disappointed, very little variety more salad choice than seafood. It ended up being a very expensive dessert cart. Would not recommend

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64013 reviews
Dined on 13 October 2018
Overall 5Food 5Service 5Ambience 5

We had a 4 meals here - and they were all fabulous! We would definitely recommend this restaurant and will make it our number 1 priority on our return

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OT
1 review
Dined on 6 October 2018
Overall 1Food 1Service 1Ambience 5

Here for seafood.
Seafood buffet- no prawns

They then told us to have regular buffet.
Regular buffet - no pork

Spent the whole night not eating and negotiating with the staff. End of the night the executive chef can to apologise and said he’d call to discuss. No call.

Unprofessional staff with no ability to make decisions. Kept calling their boss everything I spoke with them.

Overall my bday dinner was crap! And didn’t get a chance to spend some time at dinner with my family.

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64013 reviews
Dined on 1 October 2018
Overall 5Food 5Service 5Ambience 5

The staff very friendly, helpful and charming.

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64013 reviews
Dined on 29 September 2018
Overall 4Food 4Service 3Ambience 4

Hot buffet and deserts very good. Given the theme was seafood buffet night, the seafood was actually only a cold buffet. A lot of the dishes were a bit uninspiring. Some more exotic hot seafood dishes, given this was the Hyatt, would have been more satisfying. Pastry chef and deserts chef obviously knew his stuff. Booth seating was lovely ambiance. Staff were good, but as it got busy they seemed to disappear. Having to ask for spent dishes to be cleared a bit disappointi

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Dined on 22 September 2018
Overall 5Food 5Service 5Ambience 5

Wow!
The food was amazing.
The service was amazing.
The venue was amazing.
I will definitely be returning for another unique experience.

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64013 reviews
Dined on 20 September 2018
Overall 5Food 5Service 5Ambience 5

My husband and I spent the night at The Hyatt celebrating our 50th Wedding Anniversary. The dinner at The Promenade was excellent as too the breakfast.

Can recommend for both variety and freshness of food plus the service was exceptional.

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64013 reviews
Dined on 17 August 2018
Overall 4Food 4Service 5Ambience 4

The buffet was good. Fresh oysters, mussels & prawns. Nice selection of salads, cheese, desserts & hot food

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64013 reviews
Dined on 11 August 2018
Overall 4Food 4Service 5Ambience 4

We were there for the Moroccan themed buffet night and it was delicious and offered great choice.

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64013 reviews
Dined on 26 July 2018
Overall 3Food 2Service 5Ambience 5

As there were 2 children l found the food was not suitable for a family.. and we paid good money for the meal when my son ate Rice and bread as the hot of the food was too spicy. Would never come back as a family.. which is a shame

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64013 reviews
Dined on 25 July 2018
Overall 3Food 4Service 2Ambience 3

Waitress wasn’t smile on face not provide finger bowls given small round table for 4 people I have requested for swuare table but she said this is only we have actually restaurant was rmpty.
Food quality wasn’t good as usal.

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EJ
1 review
Dined on 20 July 2018
Overall 3Food 2Service 3Ambience 3

I booked for a special occasion (60th Birthday) and was not told it was Christmas in July. So it was very crowded and noisy.

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L
1 review
Dined on 28 June 2018
Overall 2Food 2Service 2Ambience 3

Deserts were okay but hot buffet was very ordinary with limited choice and dry pork. Overall a disappointing experience.

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64013 reviews
Dined on 19 June 2018
Overall 2Food 2Service 3Ambience 3

Weekday buffet very different to weekend. Would not recommend for special occasion on a weekday. Food was cold and not a huge selection. Very disappointed.

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64013 reviews
Dined on 16 June 2018
Overall 5Food 5Service 5Ambience 5

Back at the Hyatt Canberra agai, the place never changes, and hope it never does. Yesteryear in its finest. A great spot to unwind, escape to the bar away from the hustle and bussell of city life and unwind from the drive down from Sydney. The staff are welcoming and always seem happy to assist when asked, the room we had on the ground floor was immaculately presented and spotless as well as handy to everything. The Promenade Cafe was lovely for dinner that evening.

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64013 reviews
Dined on 16 June 2018
Overall 5Food 5Service 5Ambience 5

just superb food with fantastic service. value for money. the best presented staff, we have seen anywhere, who provided near impeccable service. The only hiccup was needing order the wine twice. Which really was minor as the staff were catering to a very large sitting and they did this in a friendly, professional and timely manner.

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64013 reviews
Dined on 29 May 2018
Overall 2Food 2Service 4Ambience 3

I had the fettuccine and the pasta was stuck together and clumped as if it had either not been cooked well or sat for too long. It was not a good meal.

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64013 reviews
Dined on 29 May 2018
Overall 5Food 5Service 5Ambience 4

First class food and first class service

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64013 reviews
Dined on 26 May 2018
Overall 5Food 5Service 5Ambience 5

Special occasion, great atmosphere, great food, pre-arranged flowers already on table on arrival, received congratulations from staff regarding our engagement, complimentary slice of cake from Hyatt hotel. Perfect night and excellent food and service.

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