The Promenade Café - Hyatt Hotel Canberra

Sort by

Filters

1. DW

   DonW

   1 review

   1.0

   1 review

   Dined on 18 April 2022

   overall1food1service1ambience1

   As separately advised the Promonade was closed but we were able to eat elsewhere in the hotel.

   Report
2. n

   notkaren

   1 review

   1.0

   1 review

   Dined on 15 April 2022

   overall1food1service1ambience1

   Restaurant was closed - we were relocated to the tea Lounge. Service was terrible , overpriced cafe food

   Report
3. OT

   OpenTable Diner

   1 review

   4.0

   1 review

   Dined on 23 January 2020

   overall4food5service4ambience4

   always reliable

   Report
4. OT

   OpenTable Diner

   1 review

   2.0

   1 review

   Dined on 17 January 2020

   overall2food1service5ambience4

   Have had previous enjoyable dining experiences at the seafood buffet, but last night both my partner and I were violently ill from the food. My partner was sick in the bathroom before we had finished our desert and myself when I returned home.

   Report
5. OT

   OpenTable Diner

   1 review

   4.0

   1 review

   Dined on 11 January 2020

   overall4food4service4ambience5

   Overall, a very good experience.

   Report
6. OT

   OpenTable Diner

   1 review

   3.0

   1 review

   Dined on 8 January 2020

   overall3food2service4ambience3

   poor and slightly dry and old food

   Report
7. MT

   MaureenT

   1 review

   4.0

   1 review

   Dined on 5 January 2020

   overall4food5service4ambience4

   Have been dining at the Promenade for special occasions for almost as long as the café has been in existence, many years. The food and service has always been first rate.

   Report
8. OT

   OpenTable Diner

   1 review

   4.0

   1 review

   Dined on 5 January 2020

   overall4food3service5ambience5

   I have been there 4 times now and the Sunday buffet hasn’t changed at all. Still have the same tortellini and similar other main courses as well as the dessert bar. It would be lovely to see different food.

   Report
9. OT

   OpenTable Diner

   1 review

   5.0

   1 review

   Dined on 23 December 2019

   overall5food5service5ambience5

   Excellent service and buffet food was good.

   Report
10. OT

    OpenTable Diner

    1 review

    5.0

    1 review

    Dined on 21 December 2019

    overall5food5service5ambience5

    Excellent...always is

    Report
11. OT

    OpenTable Diner

    1 review

    3.0

    1 review

    Dined on 21 December 2019

    overall3food3service3ambience2

    We had dinner here a few years ago and restaurant seemed to have dropped in standard significantly.

    Report
12. OT

    OpenTable Diner

    1 review

    5.0

    1 review

    Dined on 14 December 2019

    overall5food5service5ambience5

    Brilliant place to have a meal. Thank you Stuart for looking after us so well !!!

    Report
13. OT

    OpenTable Diner

    64013 reviews

    4.0

    64013 reviews

    Dined on 7 December 2019

    overall4food5service4ambience4

    The Promenade cafe is consistently very good. We went for the seafood buffet which has salmon, octopus, prawns, mussels and oysters. Mussels were slightly disappointing (but it might be that the cooks are using less salt, which is a good thing, I suppose). Main buffet is excellent and the dessert buffet is stunning.

    Report
14. OT

    OpenTable Diner

    64013 reviews

    4.0

    64013 reviews

    Dined on 4 December 2019

    overall4food4service5ambience4

    * Lovely venue - first time with the children * A good selection of food - attempting to get the children to try a variety of new foods and tastes. * Excellent service.

    Report
15. OT

    OpenTable Diner

    1 review

    4.0

    1 review

    Dined on 1 December 2019

    overall4food4service3ambience4

    We've been to the Promenade many times. The food and setting are always great. On this occasion Stuart was fantastic - he was attentive, humorous, friendly. Unfortunately, the woman who 'greeted' us was rude, with no smile or 'hello'; instead telling me she'd 'phoned many times'. I had no record on my phone of the first call she mentioned; the other 2 were 10 minutes apart on the morning of the booking - I'd called back to confirm. A disappointing start to an otherwise lovely lunch.

    Report
16. AL

    AlecL

    1 review

    5.0

    1 review

    Dined on 21 November 2019

    overall5food4service4ambience5

    Good food, excellent service in a very pleasant environment

    Report
17. OT

    OpenTable Diner

    64013 reviews

    3.0

    64013 reviews

    Dined on 10 November 2019

    overall3food5service1ambience5

    I made a booking which was quite clear. Please put us the opposite end of the kitchen. Instead we were put right next to the kitchen. Not good enough. Also your drink service as usual was applying.

    Report
18. OT

    OpenTable Diner

    64013 reviews

    5.0

    64013 reviews

    Dined on 3 November 2019

    overall5food5service5ambience4

    Excellent service and ambiance. Food was really tasty. Selection was broad.

    Report
19. OT

    OpenTable Diner

    64013 reviews

    5.0

    64013 reviews

    Dined on 2 November 2019

    overall5food5service5ambience5

    Fantastic quality and variety of options. Lots of gluten free options that were clearly labelled. Service was very good and a nice quiet atmosphere that suited us perfectly. Great wine list too!

    Report
20. OT

    OpenTable Diner

    64013 reviews

    5.0

    64013 reviews

    Dined on 26 October 2019

    overall5food5service5ambience5

    This is one of our favourite places to eat in Canberra. Fresh food, great service.

    Report
21. OT

    OpenTable Diner

    64013 reviews

    4.0

    64013 reviews

    Dined on 25 October 2019

    overall4food4service4ambience2

    Lovely food but very loud acoustics so was not what I’d recommend for a romantic date night. Better suited for a catch up with friends or a birthday party.

    Report
22. JH

    JayneH

    1 review

    3.0

    1 review

    Dined on 24 October 2019

    overall3food2service3ambience4

    The service was quite good but very disappointed with the main course food available. Not much variety with the fried rice being bland, the satay chicken not very satay, the fish and meat didn't look very appetising. Salads and entrée were quite nice and there was good variety with the desserts. We had a really nice wine. We had to adjust our numbers for the night and I did this through Open table and yet this message didn't seem to get to the Promenade Café. It was a good night apart from this.

    Report
23. OT

    OpenTable Diner

    64013 reviews

    3.0

    64013 reviews

    Dined on 19 October 2019

    overall3food3service2ambience2

    1st time we ever left diabetic son in someone else’s care (first time out this year without kids). Seated at table for two so close to group of twenty my wife was jostled constantly by people getting up and down. Host seated us said he’d take a drinks order and left (didn’t push my wife’s chair in. 20mins till waiter noticed, order drinks. Wine poured with bottle touching rim of glass (seriously? This IS the Hyatt right?). Food okay, not Hyatt quality. Chocolate fountain watery. Dissapointed!

    Report
24. OT

    OpenTable Diner

    64013 reviews

    5.0

    64013 reviews

    Dined on 16 October 2019

    overall5food5service5ambience5

    Overall a most enjoyable experience right through, from initial booking to departure following payment. The atmosphere, the staff, the menu (options) and quality of the food provided all highly commendable. Helped to make a special family celebration even more special and memorable.

    Report
25. OT

    OpenTable Diner

    64013 reviews

    3.0

    64013 reviews

    Dined on 13 October 2019

    overall3food3service3ambience4

    Very disappointed with the food. I think it might because of management change. It cost us $150 for a three persons’ buffet, but the food quality was so much lower than before. I would not go back again.

    Report
26. OT

    OpenTable Diner

    64013 reviews

    5.0

    64013 reviews

    Dined on 11 October 2019

    overall5food5service5ambience5

    Great service and food.

    Report
27. OT

    OpenTable Diner

    64013 reviews

    4.0

    64013 reviews

    Dined on 29 September 2019

    overall4food4service5ambience3

    Food was very nice except I booked for 1pm and there was limited food available by 1.30pm and 3/4 dessert was empty. I mentioned the chocolate mousse was not available and was provided with more but staff did not put any of the other dessert dishes out. I think there was piped music which made conversation very difficult. I love the Hyatt and wanted to bring a friend from interstate so was a bit disappointed but hope to go again.

    Report
28. OT

    OpenTable Diner

    64013 reviews

    3.0

    64013 reviews

    Dined on 28 September 2019

    overall3food2service4ambience3

    We went for the Seafood Buffet at $78 each. A very poor selection, mostly simply prawns and crabs boiled and on a plate. Not good value in terms of selection or presentation. Would not recommend.

    Report
29. OT

    OpenTable Diner

    64013 reviews

    1.0

    64013 reviews

    Dined on 28 September 2019

    overall1food1service1ambience1

    We came to the Hyatt Hotel & Promanade Cafe to celebrate 45 years of marriage & overcoming numerous health issues. The only feedback I can provide to you, my friends, & family is that the food was terrible & we regret staying at the hotel. I also regret the amount of money our kids spent organising this stay & wish they had sent us elsewhere. The roast lamb was serverly raw & there was a lack of meat variety on the menu. The buffet also lacked any variety & seemed poorly structured. Dissapointed

    Report
30. OT

    OpenTable Diner

    64013 reviews

    5.0

    64013 reviews

    Dined on 28 September 2019

    overall5food5service5ambience5

    Friendly and helpful staff, food was plentiful and very tasty. Not too noisy.

    Report
31. OT

    OpenTable Diner

    64013 reviews

    4.0

    64013 reviews

    Dined on 26 September 2019

    overall4food4service4ambience4

    Always happy when we have a girls night at the Hyatt, Love the food, lots to choose from. Would like to see Potato's on a Thursday night not just on Friday and Saturday nights

    Report
32. OT

    OpenTable Diner

    64013 reviews

    5.0

    64013 reviews

    Dined on 21 September 2019

    overall5food5service5ambience5

    Lovely everything!

    Report
33. OT

    OpenTable Diner

    64013 reviews

    5.0

    64013 reviews

    Dined on 12 September 2019

    overall5food5service5ambience5

    A good place to relax after the excitement of a stimulating talk in the Canberra Room. For this solo diner, the dinner buffet selection is very good and the choices of wine by the glass more than adequate. The atmosphere is extremely pleasant and the staff courteous and helpful. High tea is another experience I highly recommend as a perfect way to spend a Friday afternoon with friends.

    Report
34. OT

    OpenTable Diner

    64013 reviews

    4.0

    64013 reviews

    Dined on 1 September 2019

    overall4food4service5ambience4

    That a welcoming drink and tea and coffee were not included in the exorbitant Fathers’s Day lunch @ $85 a person was most disappointing and parsimonious.

    Report
35. OT

    OpenTable Diner

    64013 reviews

    2.0

    64013 reviews

    Dined on 1 September 2019

    overall2food2service2ambience3

    I wouldn't be dining here again as the quality of the buffet was extremely poor and relatively NOTHING for young children to eat. (We had to buy from the kids menu and the chicken sticks were that hard and dry they were inedible). Roast pork extremely fatty and the crackle rubbery. Not enough sides to go with roasts.

    Report
36. OT

    OpenTable Diner

    64013 reviews

    5.0

    64013 reviews

    Dined on 31 August 2019

    overall5food5service5ambience5

    Nice relaxing atmosphere fine food and fine service friendly staff that look after all your needs

    Report
37. OT

    OpenTable Diner

    64013 reviews

    4.0

    64013 reviews

    Dined on 28 August 2019

    overall4food4service5ambience5

    Extremely happy with service. My wife was celebrating a birthday and was certainly surprised when cake with"happy Birthday' was sung by staff and patrons

    Report
38. OT

    OpenTable Diner

    64013 reviews

    5.0

    64013 reviews

    Dined on 24 August 2019

    overall5food5service5ambience4

    Exceeded my expectations! The meal was a taste sensation and the service second to none. Could not fault the evening. Everything was perfect and cannot wait to dine there again

    Report
39. OT

    OpenTable Diner

    64013 reviews

    4.0

    64013 reviews

    Dined on 24 August 2019

    overall4food4service3ambience4

    We have been to this venue a couple of times a year for special occasions. The food selections have dropped and this time the service was a bit lacking. We ordered cocktails when we arrived and it took around 20 minutes for them to be delivered.

    Report
40. OT

    OpenTable Diner

    64013 reviews

    4.0

    64013 reviews

    Dined on 23 August 2019

    overall4food4service3ambience4

    Nice relaxed. Good food

    Report