The Palm Los Angeles

4.6
2529 reviews
icon/ic_price_rangeCreated with Sketch.
$50 and over
icon/ic_cuisineCreated with Sketch.
Steakhouse
Top tags:
  • Special Occasions
  • Business Meals
  • Good for a Date
The Palm - Los Angeles Downtown is located one block east of the Staples Center and housed in the historic Toy Center on the southeast corner of Flower and 11th Streets. The Palm provides seating for approximately 400 patrons and occupies 13,500 square feet. The Palm is renowned for prime beef, jumbo lobsters and authentic Italian fare and is open seven nights a week for dinner and weekdays for lunch.
What 2529 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.6based on recent ratings
4.6
Food
4.6
Service
4.5
Ambience
4.1
Value
Noise · Moderate
85% of people would recommend it to a friend
5
4
3
2
1
Sort by
Filters
OT
Las Vegas
1 review
Dined 2 days ago
Overall 5Food 5Service 4Ambience 3

Great food! They forgot part of our order initially but they worked hard to make it right!

Report
Helpful
OT
Los Angeles
1 review
Dined 2 days ago
Overall 2Food 3Service 2Ambience 1

None of the steaks were cooked as ordered - a steakhouse should be able to get that right

Report
Helpful
BH
1 review
Dined 3 days ago
Overall 5Food 5Service 5Ambience 5

Great as always. Enjoyed the meal and the service.

Report
Helpful
BH
1 review
Dined 4 days ago
Overall 5Food 5Service 5Ambience 4

Withoutq a doubt the best staff and the best dining experience in L.A. E3 would be incomplete without a visit to the Palm!

Report
Helpful
WT
Las Vegas
2 reviews
Dined 4 days ago
Overall 1Food 1Service 1Ambience 2

Worst experience in 20 years bringing customers to the Palm ..... two days straight

Been coming every year for three days during e3

Not going back.

Report
Helpful
OT
Los Angeles
2 reviews
Dined 5 days ago
Overall 5Food 5Service 5Ambience 5

The Palm is my go-to place when conducting business in Los Angeles. Great food with a variety for all tastes and appetites and the soup is always delicious. The staff is attentive but not pushy and always does a great read of the table, whether you are celebrating or working intensely on a deal. Food - bone-in rib-eye never disappoints, but I also like the chicken parmesan.

Report
Helpful
WT
Las Vegas
1 review
Dined 5 days ago
Overall 1Food 1Service 1Ambience 1

Bar was filthy stained my shirt had to get a manager to get water
Brought a client, waiter told us we were too late for lunch though it didn’t end for 20 mins.
No one wanted to serve us.
Went back the next day stupidly with more clients
WAiter took my sandwich and brought the bill. I was maybe halfway through my meal.
What a joke. 20 years coming here annually such an embarrassment

Report
Helpful
MS
1 review
Dined 6 days ago
Overall 5Food 5Service 5Ambience 5

Service by Maria was excellent. Filet Mignon cut like butter and was seasoned to perfection. Lobster was great also and great size (4lb). Also, can't say enough about the delish crab cake appetizer. Definitely a treat.

Report
Helpful
OT
New York Area
1 review
Dined on 6 June 2019
Overall 5Food 5Service 5Ambience 5

Award dinner

Report
Helpful
G
Los Angeles
39 reviews
Dined on 5 June 2019
Overall 5Food 5Service 5Ambience 5

The Palm staff are wonderful as always - especially Greg, Julie and Marie.
Food and presentation were up to their high standards even for a luncheon meal.
Really appreciate the effort that Gina went to having my Caricature installed.
Thanks to everyone 👏

Report
Helpful
K
Palm Springs
70 reviews
Dined on 2 June 2019
Overall 5Food 5Service 5Ambience 5

Never disappoints. Ordered the steak specials with salads and one side. Steak was done perfectly. One person had the tomato salad and crabmeat cocktail. Excellent. Our server, Andie, was delightful. Can’t wait to return

Report
Helpful
b
Hawaii
5 reviews
Dined on 1 June 2019
Overall 2Food 2Service 3Ambience 4

The Palm is at a convenient location for our events for the night. The portions are generous and the service was good. An additional bonus is the large parking structure right behind the restaurant.

Unfortunately the food was bland as if even a pinch of salt was a foreign concept. The Three cheese potatoes au-gratin were runny and bland except for the crust. The potatoes themselves were oddly cut like fries. A mushroom medley had potential but ended up bland tasting like mushrooms lightly sauteed in olive oil. Prosciutto green beans were basically steamed green beans with a dash of pepper and a small amount of bacon lardons.

Lobster was ordered by one of the diners and the staff were asked 3 times to de-shell it (when ordered, when arriving and once presented). The lobster looked like it was machete chopped down the middle and not cleaned at all. De-shelling consisted of tearing apart the larger joints.

The best item ordered was the chicken parmigiana and even then it was slightly over-cooked.

If the restaurant was busy it might be possible to forgive some items but our reservation was at 5:00pm and we were the second group in the restaurant. By the time we left, the restaurant was only 1/4 full.

Report
Helpful
j
Los Angeles
318 reviews
Dined on 27 May 2019
Overall 5Food 5Service 5Ambience 5

Absolute ghost town for a 7:30 pm reservation on a Memorial Day. Still, we got the same outstanding service and attention that we always get. Currently there is a ton of construction going on and I guess on non-game/event nights that it's dead like this, but don't let that fool you. The steaks are perfection as is the rest of the food and drink. Service usually impeccable. One of the last of a dying breed.

Report
Helpful
AK
1 review
Dined on 24 May 2019
Overall 5Food 5Service 5Ambience 5

Greatest server ever in this historic establishment that serves great food.

Report
Helpful
LB
Los Angeles
2 reviews
Dined on 23 May 2019
Overall 5Food 5Service 5Ambience 5

I would recommend the Palm, to a friend, the waiter Carl Sherwin was above and beyond excellent. Gave the Palm a very personable atmosphere. The food was good, the wine was excellent, the port over the top good, a must is the 7 layer chocolate cake.

Report
Helpful
DF
Orange County
14 reviews
Dined on 20 May 2019
Overall 5Food 5Service 5Ambience 5

The location was rather inconspicuous as we would have missed it if our driver had not pointed it out! It was a nice place with excellent service! Our waiter Carl was wonderful, being first timers, we went with all of his suggestions which were on point! Blackened Sea Bass, garlic whipped potatoes, Brussel Sprouts - all very tasty! The Donut Holes for dessert with the dipping sauce were heavenly!!!

Report
Helpful
DB
Los Angeles
3 reviews
Dined on 19 May 2019
Overall 4Food 5Service 4Ambience 4

The meal was wonderful, but I was surprised and found it a bit tacky for our waiter Alex to serve our party an amuse bouche that we had not ordered and then charge us for it. We assumed the little appetizers were complimentary in celebration of our friends' recent wedding.

There is no carpet at this location, and there are TVs with sports at the bar and near the entrance. There was a party upstairs that was a bit loud.

Report
Helpful
DL
Los Angeles
12 reviews
Dined on 18 May 2019
Overall 5Food 5Service 5Ambience 5

Another great night for us at The Palm! We were running late yet they saved our table, and then got our food out in record time so we could relax and enjoy it before heading to Staples for the Eric Church concert. The cocktails thrilled my table, and I loved the wine list with a very reasonably priced Chablis. Food as always was perfect, and I am pretty sure that is the best crab cake I have ever had.

Report
Helpful
DL
Los Angeles
13 reviews
Dined on 17 May 2019
Overall 5Food 5Service 5Ambience 5

Our favorite downtown place for a great dinner before an event in LA. Crab Cakes are as good as I have ever had anywhere, and while it is an amazing steak house don't overlook the Chicken Parmesan, it is a signature dish for them and is amazing!

Report
Helpful
CG
Los Angeles
2 reviews
Dined on 15 May 2019
Overall 5Food 4Service 4Ambience 5

The booths provide a wonderful private space for enjoying conversation and great food!

Report
Helpful
DT
Los Angeles
1 review
Dined on 12 May 2019
Overall 5Food 4Service 5Ambience 5

Went for Mother’s Day brunch. I looked at different brunch menus around downtown and their brunch menu was the best, and reasonably priced for being a higher end restaurant. Lobster bisque was delicious, my medium rare filet minion was cooked perfectly, creamed spinach was nice and creamy. My mom enjoyed her New York strip and made a comment about how refreshing her Bellini was. I concur with her review. The only item we both were okay about was the cheesecake. It was a little dry and crumbled when we tried to cut into it, but I wouldn’t say it was terrible. Jeffrey, our server was amazing. Very attentive and easy to talk to. He even spoke to my mom in Spanish, which made him even more charming. I will definitely consider returning.

Report
Helpful
KT
1 review
Dined on 11 May 2019
Overall 5Food 5Service 5Ambience 5

This was one of the best meals I have had in a long time. The service was great and the company I shared dinner with was even better.

Report
Helpful
CG
Los Angeles
26 reviews
Dined on 11 May 2019
Overall 5Food 5Service 5Ambience 5

Never disappointed at The Palm.
Great food. Great service.
We had Hunter and he was on the spot.
He was fabulous. Ask for him.
Steak was cooked to perfection.
And the desserts were so yummy.
Great night our with friends.

Report
Helpful
JM
Orange County
1 review
Dined on 10 May 2019
Overall 5Food 5Service 5Ambience 5

We went to the Palm for the first time after my son's college graduation. Our waiter Hunter was awesome!! He was so happy and had a great laugh! The whole restaurant was full of other USC families celebrating also. GREAT night of fun, food, and celebration.

Report
Helpful
MC
San Francisco
1 review
Dined on 10 May 2019
Overall 5Food 5Service 5Ambience 5

Old school charm in LA. Great steak, outstanding service

Report
Helpful
OT
Los Angeles
1 review
Dined on 10 May 2019
Overall 5Food 5Service 5Ambience 5

Outstanding!!

Report
Helpful
MK
Hawaii
2 reviews
Dined on 9 May 2019
Overall 5Food 5Service 5Ambience 5

Amazing restaurant with very fun history! I got the lobster, it was huge!!!! Very delicious. I love this place because while it is pricey, they don't short you on the quantity or quality of food!! I also recommend the carrot cake.

Report
Helpful
J
Tampa
20 reviews
Dined on 8 May 2019
Overall 5Food 5Service 5Ambience 5

Spectacular as always including food & service!

Report
Helpful
OT
1 review
Dined on 7 May 2019
Overall 5Food 5Service 5Ambience 3

Our waitress was extremely nice & helpful with the menu. The food was also very seasoned & delicious. A must come back!

Report
Helpful
OT
Orange County
11 reviews
Dined on 7 May 2019
Overall 5Food 5Service 5Ambience 5

The Palm in downtown LA. Fantastic restaurant never fails to impress. Food is always consistently great. A must if your looking for a great lunch or dinner in downtown!!!!

Report
Helpful
LK
New England
12 reviews
Dined on 6 May 2019
Overall 4Food 5Service 3Ambience 4

Very good food need bus service to relax a bit but great place

Report
Helpful
MS
San Francisco
6 reviews
Dined on 3 May 2019
Overall 3Food 3Service 3Ambience 3

It was a good place to go, very interesting, but didn’t love the food or the service.

Report
Helpful
SC
Los Angeles
2 reviews
Dined on 3 May 2019
Overall 5Food 5Service 5Ambience 5

Anniversary of our friends and I cannot begins to say thank you to staff for the lovely personalized note it was amazing

Report
Helpful
RC
Los Angeles
2 reviews
Dined on 3 May 2019
Overall 2Food 5Service 1Ambience 3

My wife and I are regulars at the Palm and love the comfort we feel when dining there. Regardless of what we order (chicken parmesan, baked potato, filet mingnon, lobster, adult beverages) everything is flawlessly prepared without fail. The staff has always made us feel at home through their friendly demeanor and great attitude. The Palm is our favorite dining destination. It is one of our guilty pleasures. That is why I feel compelled to write of the experience we had on May 3, 2019. This most recent visit was a complete departure from what we have come to expect from The Palm. Although we were greeted and seated in the normal fashion, the rest of our dining experience was the opposite from what we've come to expect from The Palm. Our drink order had to be taken by the manager who noticed we had been sitting for some time without being greeted by our server. When our server, Andy (5561), finally came she was very abrupt. Our drinks also sat empty for approximately 10 minutes before I asked for them to be refreshed. Our second round of drinks was not what we ordered when we pointed this out we were made to feel like a nuisance. We also had to ask for water, bread, and butter from a bus person (Andy never offered or brought these staple items). It was incumbent throughout the evening for us to initiate service. Even when eye contact was made she just ignored several times before returning. My wife and I understand when someone is having an off night. However, this was not the case, given that she was quite attentive to the party of five that were seated adjacent to our table. If our service was half of what we saw being offered to other customers, I would not have been compelled to write this review. Understanding the high standards that are expected of your establishment was another reason for the review. I would hope that management would like to be made aware of any service which reflects poorly on the restaurant.
Thank you,
Roderick Cano
837 #3952

Report
Helpful
S
South Dakota
3 reviews
Dined on 3 May 2019
Overall 3Food 3Service 3Ambience 3

Busy place, quick service, nice tables, Food decent but pricey

Report
Helpful
G
Los Angeles
39 reviews
Dined on 30 April 2019
Overall 5Food 5Service 5Ambience 5

A great meal as always- the Palm’s lunches are wonderful value - and one does not hungry. We were meeting the restaurant ‘s events manager- Gina- to arrange a luncheon party for a Caricature hanging.
She arranged a full luncheon for about 20 guests - good suggestions were made.
Now to wait for the event in May.

Report
Helpful
LW
Los Angeles
2 reviews
Dined on 22 April 2019
Overall 3Food 3Service 5Ambience 3

The service was good but the meal was incredibly overpriced.

Report
Helpful
BB
Los Angeles
5 reviews
Dined on 21 April 2019
Overall 5Food 5Service 5Ambience 5

ALWAYS A GREAT PLACE TO CELEBRATE...THE PALM ALWAYS TAKES GREAT CARE OF THEIR CUSTOMERS.

Report
Helpful
JB
Los Angeles
13 reviews
Dined on 21 April 2019
Overall 5Food 5Service 5Ambience 5

We went there for Easter Dinner. It was great! Food was very very good. They treated us very well. We will go back.

Report
Helpful
A
Orange County
9 reviews
Dined on 16 April 2019
Overall 5Food 5Service 5Ambience 5

Held a dinner here and used a private room. Everything was fantastic, service wonderful- very accommodating.

Report
Helpful
1
2
3
64

Tweets by The Palm Los Angeles