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The Palm House, Townsville, AU-QLD

The Palm House

3.9
3.9
392 Reviews
$41 to $100
International
Buffet restaurant. Alfresco dining. Live cooking stations.


Change what you thought you knew about buffet dining. Showcasing the freshest produce tropical North Queensland has to offer with a little bit of contemporary flair.

The Palm House’s buffet-style dining, live cooking stations serving made-to-order dishes, a show kitchen and an abundance of fresh produce will satisfy to any appetite.

Make a reservation

2 people

7:00 pm


Booked 21 times today
Experiences are available.

Additional information

  • Dining style

    Casual Dining

  • Cuisines

    International, Global, International

  • Hours of Operation

    Breakfast Mon–Fri 6:30 am–10:30 am Sat, Sun 7:00 am–11:00 am Dinner Wed, Thu, Sun 5:30 pm–8:30 pm Fri 5:30 pm–9:00 pm Sat 5:00 pm–9:00 pm

  • Phone number

    (07) 4722 2333

  • Payment Options

    AMEX, Diners Club, MasterCard, Visa

  • Dress Code

    Casual Dress

Experiences

  • The Sunday Roast!

    $39.95 per person

    5 June - 28 Aug 2022
    THE SUNDAY ROAST! Adults $39.95 | Children 5 - 15 $17.95 | Kids 0 - 4 FREE *Please note seafood offerings are on Friday & Saturday night Subject to availability, cancellation and change. Available at dinner service Sunday at The Palm House, from 1 June, 2022. 15% public holidays surcharge applies to food & beverage. Kids 0 – 12 eat free with one paying adult. The Ville practices the responsible service of alcohol.
  • Mexican Night

    $34.95 per person

    2 June - 25 Aug 2022
    Mexican Night! Adults $34.95 | Children 13 - 17 $17.95 | Kids 0 - 12 FREE with paying Adult| *Please note seafood offerings are on Friday & Saturday Night Subject to availability, cancellation and change. Available at dinner service Thursday at The Palm House, from 1 June, 2022. 15% public holidays surcharge applies to food & beverage. Kids 0 – 12 eat free with one paying adult. The Ville practices the responsible service of alcohol.
  • Italian Night

    $34.95 per person

    1 June - 31 Aug 2022
    Italian Night Adults $34.95 | Children 13 - 17 $17.95 | Kids 0 - 12 FREE with paying Adult| *Please note seafood offerings are on Friday & Saturday night Subject to availability, cancellation and change. Available at dinner service Wednesday at The Palm House, from 1 June, 2022. 15% public holidays surcharge applies to food & beverage. Kids 0 – 12 eat free with one paying adult. The Ville practices the responsible service of alcohol.

What 392 people are saying

Overall ratings and reviews

Reviews can only be made by diners who have eaten at this restaurant

3.9
3.9 based on recent ratings
  • 3.9Food
  • 4Service
  • 4.1Ambience
  • 3.7Value

NoiseModerate

Loved For

  • Tropical North Queensland

    Group Bookings

  • Tropical North Queensland

    Healthy

  • Tropical North Queensland

    Special Occasions

  • Tropical North Queensland

    Most Booked

  • Townsville

    Most Booked

Sort by

Filters

  1. AS

    AngelaS

    1 review

    4.0

    1 review

    Dined 1 day ago

    overall4food3service2ambience3
    Variety of dishes has greatly decreased and value for money is just not there.
  2. OT

    OpenTable Diner

    1 review

    5.0

    1 review

    Dined 2 days ago

    overall5food5service5ambience4
    There were so many things to choose for the buffet, seafood,Pizza, desserts and etc. the price is very reasonable.
  3. TT

    TimT

    1 review

    5.0

    1 review

    Dined 3 days ago

    overall5food5service5ambience5
    Food was excellent, variety and quality Save room for the deserts.
  4. RO

    ROLYB

    1 review

    4.0

    1 review

    Dined 3 days ago

    overall4food4service4ambience4
    Terrific place for dinner in Townsville. The food is very good, a vast selection of entrees, main courses and deserts. Excellent value for all you can eat. Drinks are a bit pricey if you want a cocktail and chairs are not that comfortable. Overall, it's a great place to eat, would definitely go again and recommend to everyone.
  5. MS

    MatthewS

    1 review

    5.0

    1 review

    Dined 3 days ago

    overall5food5service5ambience5
    So much variety. What an experience. Service was absolutely outstanding. So was the food. Will be coming back for more in a couple of weeks.
  6. C

    Chan

    1 review

    1.0

    1 review

    Dined 5 days ago

    overall1food1service3ambience2
    Was recommended by one of the showbar girls. And have to say was very disappointed with what food was provided for the Italian night. Was very flavourless and needed some improvement and also more variety in the dinner selections is needed. The garlic bread was nice though.
  7. VM

    VanM

    Brisbane

    1 review

    3.0

    1 review

    Dined 5 days ago

    overall3food2service4ambience4
    Price is very affordable but the food wasnt that good. Pasta are bland pizza base is almost hard. The desserts are good though. I wont go back for the italian night dinner though
  8. R

    Reeta

    Tropical North Queensland

    1 review

    4.0

    1 review

    Dined on 19 June 2022

    overall4food4service4ambience4
    The food is great .but would nicer if we could hv more vegetarian cooked meals options as well great atmosphere
  9. PO

    PerriO

    1 review

    4.0

    1 review

    Dined on 18 June 2022

    overall4food4service5ambience4
    Good value if you want a good meal. All included in the price.
  10. AC

    AlexC

    1 review

    1.0

    1 review

    Dined on 18 June 2022

    overall1food2service1ambience1
    Paid $60 per adult and $17.95 for the kids and the range of food was very limited compared to previous experience my family and i will not be going back
  11. l

    lynielaw

    1 review

    5.0

    1 review

    Dined on 16 June 2022

    overall5food5service4ambience4
    First time at the Palm House what a lovely experience, will definitely go again.
  12. PM

    PauliniM

    1 review

    4.0

    1 review

    Dined on 13 June 2022

    overall4food4service4ambience4
    Lovely unusual baked saucy beans. Good grilled tomatoes and hash browns and pancakes
  13. MH

    MarieH

    1 review

    3.0

    1 review

    Dined on 12 June 2022

    overall3food3service4ambience4
    Not much choice of food overall , soup was good but luke warm at best, gravy watery and flavorless, dessert just ok . The only buffet in Townsville really , but is the poor cousin compared to other Casino buffets in quality and choice. Did book for a birthday celebration in July , but its not up to standard , so I'll cancel and hope the standard improves for potential future visits
  14. G

    Georgia

    1 review

    4.0

    1 review

    Dined on 11 June 2022

    overall4food3service5ambience5
    On Weekend need more non seafood options for those who don’t eat it
  15. LT

    LocalTownsvillian

    1 review

    3.0

    1 review

    Dined on 11 June 2022

    overall3food1service5ambience5
    First time dining and I was immediately disappointed with the variety of food options and quality of food, as they were serving chicken nuggets and potato gems as one of the main meals. The service was outstanding though and the vibe of the restaurant is nice.
  16. MM

    MichaelM

    1 review

    5.0

    1 review

    Dined on 10 June 2022

    overall5food5service5ambience5
    A bit pricey on the weekend s but good good and service. Definitely a place to go on week days.
  17. JH

    JemmahH

    1 review

    5.0

    1 review

    Dined on 10 June 2022

    overall5food5service5ambience5
    It's actually really hard to find someone who does a buffet breakfast in Townsville. So I was overjoyed to learn that your establishment did provide just that! It was so nice, the food was fresh and delicious. The restaurant was very clean and well kept. Beautiful views looking out onto a lagoon. Just an overall pleasant experience. Shall be back :)
  18. g

    guest

    1 review

    3.0

    1 review

    Dined on 10 June 2022

    overall3food1service3ambience5
    service was fast in taking away dishes but never gave a dish back to drop in left over shels. food was ok for a buffet, but wouldn’t go again. for 50$ would prefer a chosen fresh from the kitchen seafood. non alcoholic drinks poor selection.
  19. TB

    TheresaB

    1 review

    5.0

    1 review

    Dined on 10 June 2022

    overall5food5service5ambience5
    Value for money, very clean restaurant, service was great. Great range of food. We will be back.
  20. BT

    BradleyT

    1 review

    3.0

    1 review

    Dined on 8 June 2022

    overall3food4service2ambience3
    Overall a decent restaurant to eat and drink for a night out. The food was really good, and there's a great variety and selection of Italian foods at the buffet. Desserts and cannoli were delicious and loved the watermelon cocktail. The staff were not very welcoming though (despite having a booking) and it did take about 35-40 minutes for them to take our first drink order at the table. By that stage, we'd already had a plate of food at the buffet. Only major complaint as we felt the service overall was below par.
  21. CC

    CraigC

    Tropical North Queensland

    1 review

    2.0

    1 review

    Dined on 8 June 2022

    overall2food1service3ambience4
    Food selection was very average and value for money was poorWe used to go all the time and enjoyed the experience, however last two times did not live up to expectations. Don't know whether we will be back to give it another chance. Regards Craig Campbell
  22. JW

    JamesW

    1 review

    5.0

    1 review

    Dined on 6 June 2022

    overall5food4service5ambience5
    This is a good place to eat. I would go again. There is a large variety on offer.
  23. SW

    SharonW

    Brisbane

    2 reviews

    4.0

    2 reviews

    Dined on 5 June 2022

    overall4food4service4ambience5
    Small variety of dinner choice but absolutely beautiful what was there to eat. Desert was incredible, big variety here! Lovely area. Nice staff.
  24. LB

    LindaB

    Tropical North Queensland

    1 review

    1.0

    1 review

    Dined on 4 June 2022

    overall1food1service1ambience3
    The food was absolutely horrible I went in November and this time was no nothing like it. The prawns tasted like they were off I had some chicken and it name me sick. Did not have the wine we order than the waiter did not come back for a very ling time to take our drink order. The man was extremely rude when we paid and he was the supervisor. It was my 60th and absolutely a horrible meal and night
  25. SK

    SharonK

    Tropical North Queensland

    2 reviews

    1.0

    2 reviews

    Dined on 4 June 2022

    overall1food1service1ambience2
    Not worth what it cost. At no time did we get offered a drink and the food was ordinary
  26. ES

    ErnieS

    Tropical North Queensland

    1 review

    3.0

    1 review

    Dined on 4 June 2022

    overall3food2service3ambience5
    Stale biscuits with The “nibbelies”. Poor quality, very watery prawns, (once the best prawns in Townsville). Ordered a bottle of white wine, this came to us at room temperature. When questioned the waiter, he said that the refrigerator had broken down. Prior to Covid, we regularly visited the Palm house and enjoyed the seafood buffet. Four adults who attended this time all thought it was very poor and not worth the $60 per head cost. On the positive note the hot food was quite nice. Overall we would think twice about returning.
  27. JM

    JaMc

    1 review

    4.0

    1 review

    Dined on 3 June 2022

    overall4food5service4ambience4
    The seafood was amazing and my wife really enjoyed it however I'm not the biggest fan of seafood and there was not much other choice of meat to chose from. Otherwise it was an amazing night and great variety of other types of foods
  28. E

    Eatalot

    1 review

    5.0

    1 review

    Dined on 3 June 2022

    overall5food5service5ambience5
    Great food The staff was really friendly Recommend
  29. M

    Michelle

    1 review

    2.0

    1 review

    Dined on 1 June 2022

    overall2food1service2ambience2
    The Italian night was a disappointment. There was very little variety of food available and the pizza was dry & burnt. Dessert was ok. We had to wait to be seated even though the dining room was barely half full and there seemed to be lots of wait staff working.
  30. WW

    WallyW

    1 review

    1.0

    1 review

    Dined on 29 May 2022

    overall1food2service1ambience2
    We have been to the buffet many times and usually enjoyed it. It was really poor on Sunday night. We were given a booking slot of 7.30pm for a special occasion. We were NOT told that the buffet would end abruptly at 8.30pm. 1 hour is not long enough for a relaxed meal! The food was ok although the chilli beef with plum sauce was tough and dry. The desserts are always disappointing. Most of those little jars look cute but aren't really very special.
  31. RM

    RozM

    Tropical North Queensland

    2 reviews

    4.0

    2 reviews

    Dined on 29 May 2022

    overall4food4service4ambience4
    An enjoyable evening with family in a relaxed setting. The snapper was to die for.
  32. DC

    DanaC

    Deactivated - Far North Queensland

    1 review

    4.0

    1 review

    Dined on 29 May 2022

    overall4food3service3ambience3
    There were good choices for what you wanted to eat eg. soup, seafood ,roast and vegetables and of course a nice choice of desserts it was a nice night out for a change.
  33. AK

    AmandaK

    1 review

    4.0

    1 review

    Dined on 28 May 2022

    overall4food4service4ambience4
    Was a lovely morning - the food was very nice, fresh and plenty of it.
  34. AD

    AdamD

    1 review

    5.0

    1 review

    Dined on 28 May 2022

    overall5food5service5ambience5
    Always have had awesome experience, we really enjoy breakfast 🍳 here the buffet is great.
  35. BB

    BarryB

    1 review

    5.0

    1 review

    Dined on 27 May 2022

    overall5food5service5ambience5
    I must say that the service, staff, chefs ( best steak l have had for ages ) will be Back
  36. CC

    CatherineC

    1 review

    3.0

    1 review

    Dined on 26 May 2022

    overall3food4service2ambience4
    A very enjoyable breakfast with lots of choice, it did take some time for our table to be cleared and cleaned.
  37. PS

    PeterS

    1 review

    5.0

    1 review

    Dined on 26 May 2022

    overall5food5service5ambience5
    I had a strict Muslim guest. The maître de asked and The chef checked what meat was halal, which was most appreciated. I cannot speak highly enough
  38. PC

    PatriciaC

    Tropical North Queensland

    1 review

    5.0

    1 review

    Dined on 25 May 2022

    overall5food5service5ambience5
    My husband & I enjoy going for breakfast. Always fruendly staff and the food is really good.
  39. OT

    OpenTable Diner

    Tropical North Queensland

    1 review

    3.0

    1 review

    Dined on 22 May 2022

    overall3food2service2ambience3
    Have less food during week day.
  40. TC

    TeeC

    1 review

    5.0

    1 review

    Dined on 21 May 2022

    overall5food5service5ambience5
    An amazing range of fresh breakfast options. Highly recommend. Will definitely return

Safety precautions

  • Cleaning & sanitising

    • Surfaces sanitised between seatings
    • Digital, disposable or sanitised menu provided
    • Common areas deep-cleaned daily
    • Sanitiser or wipes provided for customers
    • Contactless payment available
  • Screening

    • Sick staff prohibited in the workplace
    • Staff temperature check required

FAQs

The Palm House is rated 3.9 stars by 392 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable.

Make a reservation

2 people

7:00 pm


Booked 21 times today
Experiences are available.
Google Map for The Palm House

Sir Leslie Thiess Drive Townsville, AU-QLD 4810

Additional information

  • Area

    Townsville CBD

  • Hours of Operation

    Breakfast Mon–Fri 6:30 am–10:30 am Sat, Sun 7:00 am–11:00 am Dinner Wed, Thu, Sun 5:30 pm–8:30 pm Fri 5:30 pm–9:00 pm Sat 5:00 pm–9:00 pm

  • Cuisines

    International, Global, International

  • Dining style

    Casual Dining

  • Dress Code

    Casual Dress

  • Parking Details

    None

  • Payment Options

    AMEX, Diners Club, MasterCard, Visa

  • Additional

    Beer, Cocktails, Full Bar, Non-Smoking, Patio/Outdoor Dining, Patio/Outdoor Dining, Private Room, Wheelchair Access, Wine

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