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The Palm House, Townsville, AU-QLD

The Palm House

4.0
4
437 Reviews
$41 to $100
International
Buffet restaurant. Alfresco dining. Live cooking stations.


Change what you thought you knew about buffet dining. Showcasing the freshest produce tropical North Queensland has to offer with a little bit of contemporary flair.

The Palm House’s buffet-style dining, live cooking stations serving made-to-order dishes, a show kitchen and an abundance of fresh produce will satisfy to any appetite.

Make a reservation

2 people

7:00 pm


Booked 63 times today
Experiences are available.

Additional information

  • Dining style

    Casual Dining

  • Cuisines

    International, Global, International

  • Hours of Operation

    Breakfast Mon–Fri 6:30 am–10:30 am Sat, Sun 7:00 am–11:00 am Dinner Wed, Thu, Sun 5:30 pm–8:30 pm Fri 5:30 pm–9:00 pm Sat 5:00 pm–9:00 pm

  • Phone number

    (07) 4722 2333

  • Payment Options

    AMEX, Diners Club, MasterCard, Visa

  • Dress Code

    Casual Dress

Experiences

  • The Sunday Roast!

    $39.95 per person

    5 June - 28 Aug 2022
    THE SUNDAY ROAST! Adults $39.95 | Children 5 - 15 $17.95 | Kids 0 - 4 FREE *Please note seafood offerings are on Friday & Saturday night Subject to availability, cancellation and change. Available at dinner service Sunday at The Palm House, from 1 June, 2022. 15% public holidays surcharge applies to food & beverage. Kids 0 – 12 eat free with one paying adult. The Ville practices the responsible service of alcohol.
  • Mexican Night

    $34.95 per person

    2 June - 25 Aug 2022
    Mexican Night! Adults $34.95 | Children 13 - 17 $17.95 | Kids 0 - 12 FREE with paying Adult| *Please note seafood offerings are on Friday & Saturday Night Subject to availability, cancellation and change. Available at dinner service Thursday at The Palm House, from 1 June, 2022. 15% public holidays surcharge applies to food & beverage. Kids 0 – 12 eat free with one paying adult. The Ville practices the responsible service of alcohol.
  • Italian Night

    $34.95 per person

    1 June - 31 Aug 2022
    Italian Night Adults $34.95 | Children 13 - 17 $17.95 | Kids 0 - 12 FREE with paying Adult| *Please note seafood offerings are on Friday & Saturday night Subject to availability, cancellation and change. Available at dinner service Wednesday at The Palm House, from 1 June, 2022. 15% public holidays surcharge applies to food & beverage. Kids 0 – 12 eat free with one paying adult. The Ville practices the responsible service of alcohol.

What 437 people are saying

Overall ratings and reviews

Reviews can only be made by diners who have eaten at this restaurant

4.0
4 based on recent ratings
  • 3.9Food
  • 4Service
  • 4.1Ambience
  • 3.8Value

NoiseModerate

Loved For

  • Tropical North Queensland

    Group Bookings

  • Tropical North Queensland

    Healthy

  • Tropical North Queensland

    Special Occasions

  • Tropical North Queensland

    Most Booked

  • Townsville

    Most Booked

Sort by

Filters

  1. J

    Jess

    Tropical North Queensland

    1 review

    3.0

    1 review

    Dined 3 days ago

    overall3food2service2ambience4
    Booked a table on the Sunday Roast night for a birthday dinner thinking the variety would be great for everyone. Was disappointing to find that there was less food than usual, all the roast meats were tough and over cooked, the only vegetables were undercooked carrots and a very small potato bake that didn’t get refilled even though it sat empty for at least half hour. The dessert bar was good but that was about it. Also service was a bit disappointing, waited ages to be asked for drinks and then they were watered down and over priced.
  2. MB

    MalcolmB

    Perth

    1 review

    5.0

    1 review

    Dined 3 days ago

    overall5food5service5ambience5
    We were greeted by a lovely friendly girl who showed us to our table. Lovely wine and service. Outstanding value for money. Beautiful food....we will be back!!
  3. GH

    GaryH

    1 review

    3.0

    1 review

    Dined 3 days ago

    overall3food2service4ambience4
    food was cold no a big selection for the price you pay
  4. R

    Russell

    San Francisco

    2 reviews

    5.0

    2 reviews

    Dined 3 days ago

    overall5food5service5ambience5
    Beautiful food and plenty of it. Fresh cooked omelette was OUTSTANDING!!! Thankyou!
  5. DG

    DamienG

    1 review

    4.0

    1 review

    Dined 4 days ago

    overall4food3service4ambience3
    Been better ,it was a little disappointing compared to when I was there last time
  6. PH

    PhilipH

    London

    7 reviews

    1.0

    7 reviews

    Dined 4 days ago

    overall1food1service2ambience1
    Hadn't done a Buffet for years - now I know why. Given the sophistication of cuisine in Australia today, this seems a pretty outdated idea. Food for the masses who want to bing eat
  7. EL

    EmmaL

    1 review

    5.0

    1 review

    Dined 4 days ago

    overall5food5service5ambience5
    The food was amazing! We loved the service and the fact that the chef made a special Gluten Free pizza especially for our 10year old son.
  8. ZC

    ZoeC

    Tropical North Queensland

    2 reviews

    5.0

    2 reviews

    Dined 4 days ago

    overall5food5service5ambience5
    Very nice and well worth the money. Plenty of food variety.
  9. NM

    NicoleM

    1 review

    4.0

    1 review

    Dined 5 days ago

    overall4food4service4ambience4
    Loved the stir-fry station and the choices available.
  10. BA

    BevA

    Tropical North Queensland

    1 review

    5.0

    1 review

    Dined 5 days ago

    overall5food5service5ambience5
    Fabulous food, great venue. We liked being outside near the pool...awesome evening.
  11. LP

    LisaP

    1 review

    4.0

    1 review

    Dined 5 days ago

    overall4food3service3ambience4
    It would have been nice to know that it was primarily a seafood buffet. I don’t eat seafood, but as it was a buffet I was expecting a variety of food. Consequently, I had a very expensive meal for not very much food
  12. RG

    RobertG

    Gold Coast

    4 reviews

    4.0

    4 reviews

    Dined 5 days ago

    overall4food4service3ambience3
    Always plenty of good food and variety, drinks service could be better, liked the fresh seafood options
  13. MP

    MelindaP

    Tropical North Queensland

    1 review

    3.0

    1 review

    Dined on 31 July 2022

    overall3food3service3ambience3
    Palm house has really declined in the food variety over the past few years. They only had roast options available and shepherd's pie. No fish options or prawns like they have always had. Lovely varieties of desserts still. Food quality is still good but just not many options anymore.
  14. CB

    CaitlinB

    Tropical North Queensland

    1 review

    5.0

    1 review

    Dined on 29 July 2022

    overall5food5service5ambience5
    Riley our waiter was so amazing and friendly. I hope this is passed on to him so he knows he did an amazing job.
  15. GM

    GillianM

    1 review

    3.0

    1 review

    Dined on 26 July 2022

    overall3food3service3ambience4
    Table for 2 only had cutlery for 1 . 8.00 am booking & Hot food station was light on food & had to wait for someone to bring food out to replenish, eggs for eggs benedict were hard & had to wait for more dressing to come out., the herbed tomatoes were light on and the orange juice was also light on ( heard another customer asking for some as there was none left) to be honest the food was also on the cold to just warm side. Just a heads up for shorter people "sit in a booth" as the chairs as lovely as they look are so uncomfortable ( for shorties) and need to sit forward on edge of seat the whole time. Having said that willing to give it another shot just to see if it was just an "off day".
  16. S

    Sheeba

    1 review

    5.0

    1 review

    Dined on 25 July 2022

    overall5food4service5ambience5
    Enjoyed the meal. Service was good, eggs a bit runny but the sago pudding was delicious.
  17. FS

    FionaS

    1 review

    5.0

    1 review

    Dined on 22 July 2022

    overall5food5service5ambience5
    The value for money is exceptional. The display of food is outstanding. Any questions we had were answered professionally and courteously.
  18. WD

    WendyD

    1 review

    4.0

    1 review

    Dined on 22 July 2022

    overall4food4service5ambience4
    Excellent service, wide variety of food on the buffet, in general a very nice night out.
  19. RF

    RossF

    1 review

    5.0

    1 review

    Dined on 22 July 2022

    overall5food5service5ambience5
    Wonderful selection, seafood was spectacular. The whole meal was a lovely experience. We’ll be back!
  20. D

    Danielle

    1 review

    2.0

    1 review

    Dined on 20 July 2022

    overall2food1service3ambience4
    Food was very disappointing. Quality of food was poor and there was not enough variety.
  21. SC

    ShaneC

    1 review

    5.0

    1 review

    Dined on 17 July 2022

    overall5food5service5ambience5
    The experience was fantastic. Friendly staff, relaxing atmosphere and great food. Love it, and will be coming back. Will have to try the Mexican and Italian Nights. Have already recommended to friends.
  22. SR

    StaceyR

    1 review

    4.0

    1 review

    Dined on 17 July 2022

    overall4food4service5ambience5
    The selection of food was excellent and the dessert was amazing. I love to go there on another night.
  23. V

    Victoria

    1 review

    5.0

    1 review

    Dined on 16 July 2022

    overall5food5service5ambience5
    Delicious, with a massive variety, mixture of healthy and indulgent food. Great family experience
  24. GS

    GaryS

    1 review

    5.0

    1 review

    Dined on 11 July 2022

    overall5food5service5ambience5
    We were "local diners" so the $20 pp deal was excellent. We will go again soon.
  25. SS

    SueS

    1 review

    4.0

    1 review

    Dined on 11 July 2022

    overall4food4service4ambience4
    Very good value nice ambience very nice food and very helpful
  26. D

    Dagr8

    1 review

    3.0

    1 review

    Dined on 10 July 2022

    overall3food3service5ambience4
    Nice selection of food, just alot of it was cold as we went a bit later in the morning.
  27. OT

    OpenTable Diner

    1 review

    5.0

    1 review

    Dined on 10 July 2022

    overall5food5service5ambience5
    We had a great experience at the palm house for breakfast. Relaxing, variety and great choice of food, clean and friendly staff.
  28. TI

    TITAAH

    Tropical North Queensland

    1 review

    5.0

    1 review

    Dined on 9 July 2022

    overall5food5service5ambience5
    Had a great time with friends and as always the food was fantastic
  29. CO

    COURTNEYE

    1 review

    5.0

    1 review

    Dined on 5 July 2022

    overall5food5service5ambience5
    We had 2 bookings and they were able to get us all on the one table which we really appreciated. Food was great as always and they were able to cater to some of the vegans at our table.
  30. MD

    MeaganD

    Brisbane

    1 review

    5.0

    1 review

    Dined on 4 July 2022

    overall5food5service5ambience5
    Great value for locals, especially if you have young children.
  31. E

    Emma

    Tropical North Queensland

    1 review

    5.0

    1 review

    Dined on 3 July 2022

    overall5food5service5ambience5
    Was incredible! Highly recommend for families. We took 4 children (Triplets that were 2) and a 7 year old and they just loved it. The restaurant was clean and staff were friendly. Food was out of this world, hot, fresh and delicious thank you :)
  32. G

    Gill1

    Deactivated - Far North Queensland

    2 reviews

    2.0

    2 reviews

    Dined on 1 July 2022

    overall2food1service2ambience2
    The seafood was poor. The pho was dishwater. Took 40mins to get a drink.
  33. RL

    RussellL

    1 review

    4.0

    1 review

    Dined on 1 July 2022

    overall4food4service4ambience4
    One of the best buffets I've experienced.The choices were excellent.
  34. KR

    KarynR

    1 review

    5.0

    1 review

    Dined on 30 June 2022

    overall5food5service5ambience5
    Good value for locals breakfast. A bit noisy. Would go again.
  35. SM

    SallyM

    1 review

    4.0

    1 review

    Dined on 30 June 2022

    overall4food4service3ambience3
    Great value and great food. Let down was the lack of teacups, desert spoons and so on.
  36. TA

    TinaA

    Deactivated - Far North Queensland

    1 review

    5.0

    1 review

    Dined on 30 June 2022

    overall5food5service3ambience4
    A lovely range of fresh food for breakfast. A wide variety and easy to access. Dishes were continually being updated with freshly cooked items.
  37. OT

    OpenTable Diner

    1 review

    2.0

    1 review

    Dined on 29 June 2022

    overall2food4service3ambience3
    Waiting 25 min in line to get to a booked seat was too long to wait.
  38. BJ

    BessyJ

    1 review

    5.0

    1 review

    Dined on 29 June 2022

    overall5food4service5ambience5
    Well priced. My kids really loved it and have been begging to go again!
  39. CM

    ChyenneM

    1 review

    5.0

    1 review

    Dined on 29 June 2022

    overall5food5service5ambience5
    Amazing buffet, the price is fantastic. Beautiful atmosphere and really friendly staff.
  40. LO

    LloydO

    1 review

    1.0

    1 review

    Dined on 29 June 2022

    overall1food1service2ambience2
    Very underwhelming for Townsville’s premier venue

Safety precautions

  • Cleaning & sanitising

    • Surfaces sanitised between seatings
    • Digital, disposable or sanitised menu provided
    • Common areas deep-cleaned daily
    • Sanitiser or wipes provided for customers
    • Contactless payment available
  • Screening

    • Sick staff prohibited in the workplace
    • Staff temperature check required

FAQs

The Palm House is rated 4 stars by 437 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable.

Make a reservation

2 people

7:00 pm


Booked 63 times today
Experiences are available.
Google Map for The Palm House

Sir Leslie Thiess Drive, Townsville, AU-QLD 4810

Additional information

  • Area

    Townsville CBD

  • Hours of Operation

    Breakfast Mon–Fri 6:30 am–10:30 am Sat, Sun 7:00 am–11:00 am Dinner Wed, Thu, Sun 5:30 pm–8:30 pm Fri 5:30 pm–9:00 pm Sat 5:00 pm–9:00 pm

  • Cuisines

    International, Global, International

  • Dining style

    Casual Dining

  • Dress Code

    Casual Dress

  • Parking Details

    None

  • Payment Options

    AMEX, Diners Club, MasterCard, Visa

  • Additional

    Beer, Cocktails, Full Bar, Non-Smoking, Patio/Outdoor Dining, Patio/Outdoor Dining, Private Room, Wheelchair Access, Wine

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