The Palm House

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1. KR

   KarynR

   1 review

   5.0

   1 review

   Dined 1 day ago

   overall5food5service5ambience5

   Good value for locals breakfast. A bit noisy. Would go again.

   Report
2. SM

   SallyM

   1 review

   4.0

   1 review

   Dined 1 day ago

   overall4food4service3ambience3

   Great value and great food. Let down was the lack of teacups, desert spoons and so on.

   Report
3. TA

   TinaA

   Deactivated - Far North Queensland

   1 review

   5.0

   1 review

   Dined 1 day ago

   overall5food5service3ambience4

   A lovely range of fresh food for breakfast. A wide variety and easy to access. Dishes were continually being updated with freshly cooked items.

   Report
4. CM

   ChyenneM

   1 review

   5.0

   1 review

   Dined 3 days ago

   overall5food5service5ambience5

   Amazing buffet, the price is fantastic. Beautiful atmosphere and really friendly staff.

   Report
5. LO

   LloydO

   1 review

   1.0

   1 review

   Dined 3 days ago

   overall1food1service2ambience2

   Very underwhelming for Townsville’s premier venue

   Report
6. OT

   OpenTable Diner

   1 review

   3.0

   1 review

   Dined 3 days ago

   overall3food3service4ambience4

   Coffee and pancakes were cold, otherwise food was good

   Report
7. B

   Bluewaterjason

   Las Vegas

   1 review

   5.0

   1 review

   Dined 4 days ago

   overall5food5service5ambience5

   We dined at the Palm House for breakfast today. The buffet selection was outstanding in both options and quality. The banana pancakes were particularly good and I was delighted there were individual serves of sago pudding available. The hot selection was excellent with crisp hash browns, tasty bacon and eggs cooked fresh to your liking. The restaurant is beautifully decorated and very enjoyable to dine in. The staff were attentive and cleared our table regularly. We look forward to dining at the Palm House again soon

   Report
8. AS

   AngelaS

   1 review

   4.0

   1 review

   Dined 6 days ago

   overall4food3service2ambience3

   Variety of dishes has greatly decreased and value for money is just not there.

   Report
9. OT

   OpenTable Diner

   1 review

   5.0

   1 review

   Dined 7 days ago

   overall5food5service5ambience4

   There were so many things to choose for the buffet, seafood,Pizza, desserts and etc. the price is very reasonable.

   Report
10. TT

    TimT

    1 review

    5.0

    1 review

    Dined on 24 June 2022

    overall5food5service5ambience5

    Food was excellent, variety and quality Save room for the deserts.

    Report
11. RO

    ROLYB

    1 review

    4.0

    1 review

    Dined on 24 June 2022

    overall4food4service4ambience4

    Terrific place for dinner in Townsville. The food is very good, a vast selection of entrees, main courses and deserts. Excellent value for all you can eat. Drinks are a bit pricey if you want a cocktail and chairs are not that comfortable. Overall, it's a great place to eat, would definitely go again and recommend to everyone.

    Report
12. MS

    MatthewS

    1 review

    5.0

    1 review

    Dined on 24 June 2022

    overall5food5service5ambience5

    So much variety. What an experience. Service was absolutely outstanding. So was the food. Will be coming back for more in a couple of weeks.

    Report
13. C

    Chan

    1 review

    1.0

    1 review

    Dined on 22 June 2022

    overall1food1service3ambience2

    Was recommended by one of the showbar girls. And have to say was very disappointed with what food was provided for the Italian night. Was very flavourless and needed some improvement and also more variety in the dinner selections is needed. The garlic bread was nice though.

    Report
14. VM

    VanM

    Brisbane

    1 review

    3.0

    1 review

    Dined on 22 June 2022

    overall3food2service4ambience4

    Price is very affordable but the food wasnt that good. Pasta are bland pizza base is almost hard. The desserts are good though. I wont go back for the italian night dinner though

    Report
15. R

    Reeta

    Tropical North Queensland

    1 review

    4.0

    1 review

    Dined on 19 June 2022

    overall4food4service4ambience4

    The food is great .but would nicer if we could hv more vegetarian cooked meals options as well great atmosphere

    Report
16. PO

    PerriO

    1 review

    4.0

    1 review

    Dined on 18 June 2022

    overall4food4service5ambience4

    Good value if you want a good meal. All included in the price.

    Report
17. AC

    AlexC

    1 review

    1.0

    1 review

    Dined on 18 June 2022

    overall1food2service1ambience1

    Paid $60 per adult and $17.95 for the kids and the range of food was very limited compared to previous experience my family and i will not be going back

    Report
18. l

    lynielaw

    1 review

    5.0

    1 review

    Dined on 16 June 2022

    overall5food5service4ambience4

    First time at the Palm House what a lovely experience, will definitely go again.

    Report
19. PM

    PauliniM

    1 review

    4.0

    1 review

    Dined on 13 June 2022

    overall4food4service4ambience4

    Lovely unusual baked saucy beans. Good grilled tomatoes and hash browns and pancakes

    Report
20. MH

    MarieH

    1 review

    3.0

    1 review

    Dined on 12 June 2022

    overall3food3service4ambience4

    Not much choice of food overall , soup was good but luke warm at best, gravy watery and flavorless, dessert just ok . The only buffet in Townsville really , but is the poor cousin compared to other Casino buffets in quality and choice. Did book for a birthday celebration in July , but its not up to standard , so I'll cancel and hope the standard improves for potential future visits

    Report
21. G

    Georgia

    1 review

    4.0

    1 review

    Dined on 11 June 2022

    overall4food3service5ambience5

    On Weekend need more non seafood options for those who don’t eat it

    Report
22. LT

    LocalTownsvillian

    1 review

    3.0

    1 review

    Dined on 11 June 2022

    overall3food1service5ambience5

    First time dining and I was immediately disappointed with the variety of food options and quality of food, as they were serving chicken nuggets and potato gems as one of the main meals. The service was outstanding though and the vibe of the restaurant is nice.

    Report
23. MM

    MichaelM

    1 review

    5.0

    1 review

    Dined on 10 June 2022

    overall5food5service5ambience5

    A bit pricey on the weekend s but good good and service. Definitely a place to go on week days.

    Report
24. JH

    JemmahH

    1 review

    5.0

    1 review

    Dined on 10 June 2022

    overall5food5service5ambience5

    It's actually really hard to find someone who does a buffet breakfast in Townsville. So I was overjoyed to learn that your establishment did provide just that! It was so nice, the food was fresh and delicious. The restaurant was very clean and well kept. Beautiful views looking out onto a lagoon. Just an overall pleasant experience. Shall be back :)

    Report
25. g

    guest

    1 review

    3.0

    1 review

    Dined on 10 June 2022

    overall3food1service3ambience5

    service was fast in taking away dishes but never gave a dish back to drop in left over shels. food was ok for a buffet, but wouldn’t go again. for 50$ would prefer a chosen fresh from the kitchen seafood. non alcoholic drinks poor selection.

    Report
26. TB

    TheresaB

    1 review

    5.0

    1 review

    Dined on 10 June 2022

    overall5food5service5ambience5

    Value for money, very clean restaurant, service was great. Great range of food. We will be back.

    Report
27. BT

    BradleyT

    1 review

    3.0

    1 review

    Dined on 8 June 2022

    overall3food4service2ambience3

    Overall a decent restaurant to eat and drink for a night out. The food was really good, and there's a great variety and selection of Italian foods at the buffet. Desserts and cannoli were delicious and loved the watermelon cocktail. The staff were not very welcoming though (despite having a booking) and it did take about 35-40 minutes for them to take our first drink order at the table. By that stage, we'd already had a plate of food at the buffet. Only major complaint as we felt the service overall was below par.

    Report
28. CC

    CraigC

    Tropical North Queensland

    1 review

    2.0

    1 review

    Dined on 8 June 2022

    overall2food1service3ambience4

    Food selection was very average and value for money was poorWe used to go all the time and enjoyed the experience, however last two times did not live up to expectations. Don't know whether we will be back to give it another chance. Regards Craig Campbell

    Report
29. JW

    JamesW

    1 review

    5.0

    1 review

    Dined on 6 June 2022

    overall5food4service5ambience5

    This is a good place to eat. I would go again. There is a large variety on offer.

    Report
30. SW

    SharonW

    Brisbane

    2 reviews

    4.0

    2 reviews

    Dined on 5 June 2022

    overall4food4service4ambience5

    Small variety of dinner choice but absolutely beautiful what was there to eat. Desert was incredible, big variety here! Lovely area. Nice staff.

    Report
31. LB

    LindaB

    Tropical North Queensland

    1 review

    1.0

    1 review

    Dined on 4 June 2022

    overall1food1service1ambience3

    The food was absolutely horrible I went in November and this time was no nothing like it. The prawns tasted like they were off I had some chicken and it name me sick. Did not have the wine we order than the waiter did not come back for a very ling time to take our drink order. The man was extremely rude when we paid and he was the supervisor. It was my 60th and absolutely a horrible meal and night

    Report
32. SK

    SharonK

    Tropical North Queensland

    2 reviews

    1.0

    2 reviews

    Dined on 4 June 2022

    overall1food1service1ambience2

    Not worth what it cost. At no time did we get offered a drink and the food was ordinary

    Report
33. ES

    ErnieS

    Tropical North Queensland

    1 review

    3.0

    1 review

    Dined on 4 June 2022

    overall3food2service3ambience5

    Stale biscuits with The “nibbelies”. Poor quality, very watery prawns, (once the best prawns in Townsville). Ordered a bottle of white wine, this came to us at room temperature. When questioned the waiter, he said that the refrigerator had broken down. Prior to Covid, we regularly visited the Palm house and enjoyed the seafood buffet. Four adults who attended this time all thought it was very poor and not worth the $60 per head cost. On the positive note the hot food was quite nice. Overall we would think twice about returning.

    Report
34. JM

    JaMc

    1 review

    4.0

    1 review

    Dined on 3 June 2022

    overall4food5service4ambience4

    The seafood was amazing and my wife really enjoyed it however I'm not the biggest fan of seafood and there was not much other choice of meat to chose from. Otherwise it was an amazing night and great variety of other types of foods

    Report
35. E

    Eatalot

    1 review

    5.0

    1 review

    Dined on 3 June 2022

    overall5food5service5ambience5

    Great food The staff was really friendly Recommend

    Report
36. M

    Michelle

    1 review

    2.0

    1 review

    Dined on 1 June 2022

    overall2food1service2ambience2

    The Italian night was a disappointment. There was very little variety of food available and the pizza was dry & burnt. Dessert was ok. We had to wait to be seated even though the dining room was barely half full and there seemed to be lots of wait staff working.

    Report
37. WW

    WallyW

    1 review

    1.0

    1 review

    Dined on 29 May 2022

    overall1food2service1ambience2

    We have been to the buffet many times and usually enjoyed it. It was really poor on Sunday night. We were given a booking slot of 7.30pm for a special occasion. We were NOT told that the buffet would end abruptly at 8.30pm. 1 hour is not long enough for a relaxed meal! The food was ok although the chilli beef with plum sauce was tough and dry. The desserts are always disappointing. Most of those little jars look cute but aren't really very special.

    Report
38. RM

    RozM

    Tropical North Queensland

    2 reviews

    4.0

    2 reviews

    Dined on 29 May 2022

    overall4food4service4ambience4

    An enjoyable evening with family in a relaxed setting. The snapper was to die for.

    Report
39. DC

    DanaC

    Deactivated - Far North Queensland

    1 review

    4.0

    1 review

    Dined on 29 May 2022

    overall4food3service3ambience3

    There were good choices for what you wanted to eat eg. soup, seafood ,roast and vegetables and of course a nice choice of desserts it was a nice night out for a change.

    Report
40. AK

    AmandaK

    1 review

    4.0

    1 review

    Dined on 28 May 2022

    overall4food4service4ambience4

    Was a lovely morning - the food was very nice, fresh and plenty of it.

    Report