This restaurant added safety precaution details

This includes info about cleaning, sanitising, social distancing, and usage of personal protective equipment. Learn More.

The Palm East Hampton

4.5
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608 reviews
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$50 and over
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Steakhouse
The Palm is renowned for its USDA Prime aged steaks, jumbo Nova Scotia lobsters, authentic Italian dishes, the freshest of seafood, warm smiles, outstanding service, and an atmosphere like nowhere else. The Palm East Hampton, located inside the picturesque Huntting Inn, was the sixth Palm Restaurant to open after the Manhattan original in 1926. The Palm has been located inside the beautiful 300-year-old Country Inn situated on the town's famous Main Street since 1980, and has been an East Hampton tradition ever since.

Safety precautions

Cleaning & Sanitising
  • Surfaces sanitised between seatings
  • Common areas deep cleaned daily
  • Digital, disposable or sanitised menu provided
  • Sanitiser or wipes provided for customers
  • Sealed or wrapped utensils used
Social Distancing
  • Limited number of seated diners
  • Distancing maintained in common areas
  • Extra space between tables
  • Sick staff prohibited in the workplace
Personal Protective Equipment
  • Waiting staff wear masks
  • Diners must wear masks unless eating or drinking
What 608 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.5based on recent ratings
4.4
Food
4.4
Service
4.2
Ambience
3.9
Value
Noise · Moderate
84% of people would recommend it to a friend
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OT
OpenTable Diner
New York Area
1 review
Dined 3 days ago
Overall2Food2Service1Ambience3

Had to beg for wine we ordered to be brought to table. Arrived after the appetizer! Steak much lower quality than we are accustomed to, lots of fat and gristle on $109 strip steak. If they're going to serve meat of this poor a quality, then they need to supply sharper steak knives.

OT
OpenTable Diner
New York Area
1 review
Dined 6 days ago
Overall3Food3Service3Ambience2

It’s COVID... so ambience is strange everywhere

I ordered a $60 steak, what was present was a terrible hockey puck. Other food came as normal for the other 3 in my party. It was good. My steak came out 20 mins later. It was good, sides were all cold at that point

C
vipCmrestreviews
New York Area
22 reviews
Dined on 10 September 2020
Overall5Food4Service5Ambience5

Great birthday dinner!

s
vipsjadad
New York Area
21 reviews
Dined on 8 September 2020
Overall3Food4Service3Ambience2

In spite of having a reservation, we waited 25 minutes to be seated, after which we waited 15 minutes to get water and menus. Still more waiting for our server to arrive and take drink orders. By now you probably get my point. The service was soooooo slow. This was a Tuesday night after Labor Day. We’re not rushing back.

D
vipDeirdra
New York Area
43 reviews
Dined on 7 September 2020
Overall3Food3Service3Ambience2

I ho to the Palm alot, in NYC. I was looking forward to going to this location in Easthampton, but I was disappointed. Our waiter was very nice but took long time to take our order and then they were out of rib eye (what? Isn't this a steak house). The menunwas different from all the other Palm locations and the service in total was not what I'm use to. I hear the Pal was bought by a company...i.hope this is not what the Pal will be like in NYC once it opens again otherwise I will have to fine a different restaurant to get my steak dinners...Hey Palm 🌴 do better.

S
Skyebear
New York Area
2 reviews
Dined on 6 September 2020
Overall2Food2Service1Ambience4

Terrible service. In a corner and forgotten. We had to keep waving our arms in the air to try to get someone’s attention all evening. Perhaps if one ordered steak, food would be acceptable. But as each one of us ordered other things, it was terribly disappointing. Not the old Bozzi Palm that we knew and loved.

V
Vlad
Atlantic City
7 reviews
Dined on 6 September 2020
Overall1Food1Service5Ambience1

Food is not on the level of the price. Steaks are thin for the price tag of over $50.

LM
vipLisaM
New York Area
10 reviews
Dined on 4 September 2020
Overall3Food5Service2Ambience4

Food was great. Service was S L O W. Took 20 mins to get our bottle of wine. Been here before but due to COVID, they are not organized to handle the dinner crowd.

GG
vipGGBen
New York Area
2 reviews
Dined on 29 August 2020
Overall1Food1Service3Ambience2

Saturday night dinner late Aug 2020 with family. Completely disappointed. Figured Palm would be a reliable option considering NYC locations always good but not the case in East H. Food sucked. NY strip was below average and had no taste. Salads were bland and mediocre at best. Overpriced crap.

R
Robing
New York Area
4 reviews
Dined on 28 August 2020
Overall4Food4Service5Ambience4

Sat on the front, enclosed porch. Tables are spaced out and servers wearing masks.
Drinks were very good, salads delicious. Pricey, but a nice treat once a year.

HE
vipHighExpectations
New York Area
15 reviews
Dined on 23 August 2020
Overall5Food5Service5Ambience5

As an alternative to their known high- end beef, we had the Lobster for 2 special, seated within their gorgeous outdoor garden space (during pandemic times).
The service, ambience and food were all outstanding.
The legendary Carrot Cake for dessert was the perfect finale.
5 Stars.

S
Sheldon
New York Area
2 reviews
Dined on 23 August 2020
Overall5Food5Service5Ambience5

Great food, great service, fairly priced. Will definitely return soon.

OT
vipOpenTable Diner
New York Area
13 reviews
Dined on 21 August 2020
Overall3Food3Service2Ambience3

We used to love The Palm. Since new ownership and reopening after Covid 19, the quality has deteriorated. Service spotty

OT
vipOpenTable Diner
New England
1 review
Dined on 19 August 2020
Overall3Food3Service2Ambience2

New ownership sucks. Totally different restaurant

AK
vipAdinaK
New York Area
2 reviews
Dined on 19 August 2020
Overall3Food3Service3Ambience4

They didn’t have enough staff so the waiters were running ragged and couldn’t provide good service
They had one main waiter fit the entire garden area
He was working hard and did the best he could
I wouldn’t go back

OT
OpenTable Diner
Washington DC
2 reviews
Dined on 19 August 2020
Overall2Food4Service1Ambience2

The food was good, but the service was terrible. There were not that many tables, and the waiter still struggled.

FR
vipFoodReview
New York Area
10 reviews
Dined on 14 August 2020
Overall2Food2Service2Ambience2

Everything was sub par. Would not be dining here again. 2nd time back gave it another chance from my past bad experience. I was not happy with the food or drinks. Order was brought out incorrectly and not rectified.

JC
JudithC
New York Area
2 reviews
Dined on 13 August 2020
Overall5Food4Service4Ambience5

Elegant, high end dining w/o being stuffy. Outdoor dining needs to be requested with a phone call (this wasn’t mentioned when reserving online:( Expensive but good. Filets, lamb chops and crab cakes outstanding. Slight mixup when serving med-rare w/o butter and medium cooked filets with butter. Not a deal breaker though. Have been there 3 times. All enjoyable experiences

OT
vipOpenTable Diner
New York Area
6 reviews
Dined on 12 August 2020
Overall5Food5Service4Ambience5

Dinner last night at The Palm was excellent. Note that the community appears to still be ironing out kinks related to staffing, outdoor seating and wait times (our reservation was for 8:30 and we were seated at 9:15). That said, the delay was meaningless when compared to the excellent food and service. Outdoor seating was beautiful and romantic. Having eaten at the Palm midtown, this was an amazing extension of that experience.

E
vipEileen
New York Area
7 reviews
Dined on 7 August 2020
Overall1Food1Service1Ambience1

Waited over an hour for our food. It never arrived. Poor service. Particularly in these times when we try to support our local restaurants

L
vipLacey
Miami
11 reviews
Dined on 7 August 2020
Overall5Food5Service5Ambience5

Ate outside for the first time......they should dress it up a bit with plants, sculpture, and lighting. Not the same old Palm, but we'll take it for now. Sheila is now he backbone of the place!!!

LS
vipLauraS
New York Area
27 reviews
Dined on 7 August 2020
Overall5Food5Service4Ambience5

Great Staff wish that they had more old Palm items on the menu, such as Baked Clams. And the Gigi salad.

SP
vipSueP
New York Area
27 reviews
Dined on 1 August 2020
Overall1Food1Service5Ambience5

This restaurant should not be called The Palm
because it isn’t! The Palm we knew doesn’t exist!!
Will say we had very good service and tables were
spaced appropriately, food was horrible, half baked
rolls instead of the pumpernickel & onion rolls,
Hashed brown potato’s were listed as a special &
Uneatable, lamb chops had so much fat on them!
asked for Gorgonzola dressing for salad was thin &
watery!
Will never return, have lost and old & true restaurant!

S
vipStephenceo
Miami
92 reviews
Dined on 31 July 2020
Overall5Food5Service5Ambience5

great service , food amazing and another quality dinner. tables were perfect social distanced love the palm

RT
vipRobertT
Chicago
1 review
Dined on 27 July 2020
Overall2Food2Service4Ambience2

The Palm which was recently sold isn’t the same Palm. The food was the problem not the wait staff or the COVID-19 restrictions. The Veal Parm was inedible, we set it back and it was removed from the bill. The hash brown potatoes which is a signature dish wasn’t offered. Another signature dish Shrimp Bruno lacked the mustard flavor which defined the dish. I’ve been going to the Palm for over 50 years so I hope they get it figured out before it’s too late.

AT
vipAndrewT
New York Area
10 reviews
Dined on 24 July 2020
Overall4Food4Service3Ambience3

Went there Friday for an evening out with Friends and to celebrate my wife’s birthday. At the time of the reservation I called the Palm. I specifically asked two things 1) Are they running the Lobster special and 2) please put a candle in a cheesecake for my wife. When we were seated, the waiter started with the I don’t know if we have the special attitude and started the upcharge nonsense. I made it clear I spoke to management who said they did have the special. After ordering, no one came by to fill our water or check on us throughout the night. We ordered the lobster special and a double steak medium rare. We had to ask several times for water. The lobster was fine but the steak was cooked medium well. Finally, the cake came and it was not a cheesecake. Very disappointed with the fact that I asked for one special thing and they could not do it. When I told the waiter, he ran away and then dropped the check on the table. No one ever came by to ask how our meal was. This is not how you earn repeat customers.

F
Foodielover
Miami
5 reviews
Dined on 22 July 2020
Overall5Food4Service5Ambience3

Anniversary

OT
OpenTable Diner
New York Area
4 reviews
Dined on 21 July 2020
Overall1Food2Service1Ambience1

So very disappointed.
Not the palm I know and love
They lost it

M
vipMountpp
New York Area
38 reviews
Dined on 20 July 2020
Overall3Food3Service3Ambience3

Overall, very expensive, mediocre food and sloppy service. Ordered a .4 pound lobster (to share). No bibs, no lemon, no shell crackers. BTW, if that was a 4 pound lobster, I’ll eat my hat! Sides (Brussel sprouts and fries) were $16 each. Not only we’re they much smaller than they used to be, the sprouts were just plain boring. Would not go back.

OT
OpenTable Diner
1 review
Dined on 16 July 2020
Overall5Food5Service5Ambience5

Great place

RC
RobertC
New York Area
15 reviews
Dined on 29 February 2020
Overall4Food5Service4Ambience4

Food was awesome. I love the location and have gone there for years. Service was OK. They were busy so I was patient with food etc. But when I made it clear we didn’t want desert and wanted the check I felt I was being held hostage there. Overall good experience and will continue to return!

B
vipBill
New York Area
7 reviews
Dined on 22 February 2020
Overall1Food1Service1Ambience3

My wife and I ordered the crab cakes and were completely disappointed.
There was no discernible crab. The mixture was a paste of breadcrumbs and some unidentifiable filler which appeared to have been heated in a microwave. It was like eating a fish paste.
We asked the waitress if the dish was microwaved and she told us it was from the oven. I doubt that.
When my wife left most of her meal on the plate, no one asked if there was something wrong with the meal, they just ignored it.
Shame on you Palm

M
vipMimi
New York Area
41 reviews
Dined on 20 February 2020
Overall5Food5Service5Ambience5

No one does a lobster stuffed with crabmeat better!!! Always on the mark.
But...... wish the bread did not come out COLD . Too bad they to not have something or someone in the back of the house to do this. Most fine steakhouse restaurants do.
Otherwise a great experience.

SM
StellaM
New York Area
58 reviews
Dined on 20 February 2020
Overall5Food5Service5Ambience5

What a GREAT Birthday Dinner!!!! I wanted lobster on a Thursday night in the winter in East Hampton. Seemed to be a little too much of a Birthday Wish until we chose The Palm. A three-pound steamed lobster, served out of the shell, with a huge baked potato and Brussels Sprouts!! I was in heaven. Thank you, Palm East Hampton, for making my birthday wonderful !!!

B
vipBrklyn
New York Area
119 reviews
Dined on 16 February 2020
Overall4Food4Service4Ambience4

When it's really busy...service can be slow. The Palm is the only true steak house in East Hampton.

BB
BenBlack
New York Area
3 reviews
Dined on 16 February 2020
Overall3Food4Service1Ambience3

Service was terrible! We didn’t even have a designated waiter, just had random people attend to us when we asked. Filled our own wine glasses, no one ever checked in on us, our “waitress” who took our order didn’t know the menu. Service was really surprisingly terrible, which is a shame as we looked forward to coming here.

Food was great though. Entrees are huge so I’d recommend actually splitting something with a couple sides. We way over ordered, which was partially on us but also bc, again, the waitress didn’t know the menu.

TW
vipTheodoreW
New York Area
21 reviews
Dined on 16 February 2020
Overall5Food5Service4Ambience5

As always a superior meal in a very pleasant traditional setting with good service. As always it also comes at a price, but it was well worth it.

OT
vipOpenTable Diner
New York Area
1 review
Dined on 15 February 2020
Overall2Food2Service2Ambience1

I have no idea how this place has such high ratings on google. Felt like a somewhat upscale TGIF’s or a really hectic terminal at an airport. Had an 8:00pm reservation and didn’t get seated till almost 9:00pm, extremely loud. The food was mediocre at best and was very expensive. Totally overrated.

DS
DexterS
1 review
Dined on 15 February 2020
Overall5Food5Service5Ambience5

We have never been disappointed, great service, great food all plusses

F
vipFinkster
San Francisco
23 reviews
Dined on 15 February 2020
Overall3Food3Service2Ambience3

Was our valentines dinner. Restaurant was packed like sardines - I had two different parties backed up against my chair. Service was slow. Very noisy. Food was mediocre and very overpriced.

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The Palm East Hampton is rated 4.5 stars by 608 OpenTable diners.

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