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The New Black
- Surfaces sanitised between seatings
- Common areas deep cleaned daily
- Digital, disposable or sanitised menu provided
- Sanitiser or wipes provided for customers
- Contactless payment available
- Limited number of seated diners
- Distancing maintained in common areas
- Extra space between tables
- Sick staff prohibited in the workplace
Terrible service. Seated at a dirty table, no water brought to the table, no explanation that the menu was online only, coffee arrived only moments before food. Coffee was great food was extremely average. The "black sticky rice" was crunchy and undercooked and inedible, the strawberries had clearly been pre cut and stored for an extended time as they had gone white and tasted like fridge. Extremely disappointing. What was worse is that they staff never cleared the plates before we left... we sat for an extended time. Overall one of the worse cafe experiences in a long time.
I ordered the build it yourself breakfast which was great, bacon was amazing. My friend however ordered the waffles, and commented they were pm the dry side.
Service could have been better and more attentive- there were at least 3 wait staff for 10 tables or so and it was a struggle to get anyone's attention to refill our water or get any further coffee orders.
I was very disappointed to visit with cafe. I'd read the reviews on Google and was excited to give it a try. The menu sounded really nice but most of the food was quite dry and we had felt like each dish need one or two more components to balance out the flavours. The waffles especially were really dry and the accompaniments that were served with it didn't work. Would have been nice if they had a couple of lunch items available as well considering they were open till 2.
Really excellent menu & definitely well priced. It is a little awkward/confusing to get into, but certainly worth it once you find it. Most of the staff were very friendly.
The cafe isn’t open Monday’s yet we were able to book on open table.. we arrived at the restaurant after a 15 min walk on my birthday to find it closed. Very poor
Venue is really nice. Food was amazing. Only let down was the service. No host so it’s confusing when you arrive and most of the staff did not acknowledge anyone at the door. Once seated, the staff seemed poorly trained in basic waiter skills. So many missed opportunities so upsell more drinks. Tables left uncleared. It’s a shame because you have potential to be so good. Just invest in training your front of house staff to be as good as your kitchen staff and you will do well.
Beautiful food but the noise and waiters staring into their iPads instead of giving eye contact means we won’t be coming back, but would do takeaway.
Great, intimate atmosphere, friendly staff, and the meals were fantastic. Will definitely be coming here again.
Great food and coffee. One of the best brunches I've had in Brisbane, if not THE BEST. Service was a bit haphazardly, with outdoor seating in a wind tunnel, making it very hard to enjoy the exceptional food.
I came back with my boyfriend to give this place a go after poor service delivery when it first opened.
We reserved and met our booking, were seated, then asked to have coffees and breakfast along the wall seats to, "prioritise and influencer for the lighting".
Food was presented beautifully but lacked taste and the coffees were really nice. A shame.
Minutes for an order to be taken then an hour and a half for meals . Had a coffee made on cows milk when asked for an alternative due to food allergies . Good came out cold . Got a coffee free of charge didn’t really
Make up for it .
Beautiful staff, delicious food, great atmosphere. Loved it!
Great coffee. Truly interesting and different menu that delivers on flavour every time.
Thank you Pettinas for choosing to dine with us.
Very friendly staff and delicious food
Thank you Panchoj, please visit us again some time.
Fab cafe tucked into cute little laneway.
Thanks Warnes, please visit us again some time.
Birthday breakfast...exciting menu, great location and perfect!
Thanks BruceM. Visit us again sometime.
A great cafe in the heart of Fortitude Valley. You must try the Fried Chicken Benedict dish. Amazing! Great coffee and friendly staff too! I've been a couple of times now and was impressed on both occasions. Make sure you reserve a spot inside though. It gets a bit breezy in the laneway seating section.
Very polite and helpful staff. So friendly. Waited 35 mins for avo on toast. Wasn’t anything special. Great vibe and atmosphere but food is average. Amazing coffee however - go for coffee !!
Thanks for your candor LousieW, we're always looking for ways to improve. Hopefully we perform better next time you visit (even if it's only for the coffee).
Fantastic food, always just that little bit different, very tasty and very pleasing to the eye. Great service, very friendly and attentive staff, would highly recommend this place.
Looking forward to trying the evening session, keep up the good work.
Thanks for your kind words JaneE, we're looking forward to seeing you again soon. The next dinner will be advertised soon.
Edgy and different but not outlandish. Great food I can’t wait to share again.
The New Black offers takeaway which you can order by calling the restaurant at 0404 348 954.
The New Black is rated 3.5 stars by 20 OpenTable diners.
Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.