The Melting Pot - Edmonton

4.4
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2125 reviews
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CAN$31 to CAN$50
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Fondue
The Melting Pot of Edmonton offers an experience like no other in Canada. As the first franchise location to open in Canada, we are proud to bring gourmet fondue to the Alberta province since 2010. From savory cheeses to creamy chocolates, award-winning wines to signature cocktails, our menu is full of items you didn’t know you were craving. Take a seat in one of our cozy booths in the main dining room, in our secluded and intimate Lovers’ Lane, or in our warm, welcoming bar area. No matter where you sit or how many courses you indulge in, you’ll make new, genuine connections and memories last a lifetime.
What 2125 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.4based on recent ratings
4.6
Food
4.3
Service
4.3
Ambience
3.9
Value
Noise · Moderate
87% of people would recommend it to a friend
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E
Edmonton
1 review
Dined 7 days ago
Overall5Food5Service5Ambience5

Excellent food, excellent service!

CM
Edmonton
1 review
Dined on 15 March 2020
Overall5Food5Service5Ambience5

Our whole experience at The Melting Pot was fabulous. Definitely will be back again. Food was great. Our server had a great sense of humor.

B
Edmonton
3 reviews
Dined on 14 March 2020
Overall3Food3Service4Ambience2

We went there as a group of 8 for a Birthday party. The table we were at was big enough but the lighting was lacking. There were 2-3 light bulbs out above our table that made ordering and "cooking" our food challenging. You'd think a place that is asking you to cook your own meat would make sure you can see what your doing. We asked the Server / assistant manager about it and she just said they were "waiting" on bulbs. All in all It was ok but for close to $100 a person I would prefer to not be using my cell phone to light the way. We have been there before and had better experience. All that said the servers were great and did a good job at explaining things.

OT
Edmonton
3 reviews
Dined on 14 March 2020
Overall5Food5Service5Ambience5

We had the most amazing time, we will and already have recommended the melting pot to friends and family.

P
Edmonton
17 reviews
Dined on 8 March 2020
Overall2Food5Service2Ambience2

Firstly the food was amazing! Our waiter was great but it seems they were short staffed or somebody wasn’t pulling their weight. It took an hour and 15 minutes to get our first course and another half hour to get our salads after that. The rest came at a more reasonable pace. There were 2 what I’m ASSuming were managers yucking it up at the bar instead of helping their clearly behind wait staff. Def could be doing better.

OT
Edmonton
1 review
Dined on 8 March 2020
Overall5Food5Service5Ambience5

Always a wonderful experience

a
Edmonton
6 reviews
Dined on 8 March 2020
Overall5Food5Service5Ambience4

We came in right when they opened. Server (Spencer) was very personable and friendly. The 3 of us came in for the endless fondue meal. There was various staff walking to help clear dishes once finished. Service was quicker than previous experiences which was well appreciated.

AH
1 review
Dined on 6 March 2020
Overall2Food2Service3Ambience3

Overall we were actually very disappointed in our experience at The Melting Pot. Our reservation was at 6:45, and we were promptly seated. But by 8:45 we still hadn’t received our first fondue. It was extremely frustrating to have everything take so long. Our meal wasn’t completed until 10:30. That’s just too long to sit in a restaurant. The cost is way out of line as well. For two of us, we had one drink and shared the “couples” fondue and it ended up being $165.

OT
1 review
Dined on 6 March 2020
Overall5Food5Service5Ambience5

Wonderful service. We had an awesome server who was energetic and positive every time he came to our table. Food was delicious. We’ve recommended the restaurant to several friends and will definitely be coming back.

OT
1 review
Dined on 4 March 2020
Overall5Food5Service5Ambience5

My wife’s 31st Birthday

OT
Edmonton
7 reviews
Dined on 1 March 2020
Overall5Food5Service5Ambience5

The food was unbelievable! The service was unbelievable!
The cheese, the entree, the chocolate! Each course had its uniqueness to tie all the courses in so well.
You could tell the cheese was top quality by the way it melted in your mouth. They most definitely did not fall short on the quality of their meat or chocolate either! You must try their bananas foster. The servers are respectful, warming, and extremely informative. This restaurant is 5 stars all the way. Bravo, Melting Pot!

The Melting Pot - Edmonton
Responded on 5 March 2020

Thank you for the great review.... see you again soon! Cheers

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OT
Edmonton
7 reviews
Dined on 29 February 2020
Overall5Food5Service5Ambience5

This was such a fun experience! It is different and unique if you’re sick of the same old thing. All the staff were so friendly and knowledgeable, they didn’t mind helping you make decisions. The food was very good, and made me start to crave it, so I will be back again for sure!

OT
Edmonton
4 reviews
Dined on 29 February 2020
Overall5Food5Service2Ambience5

Overall good
Service was slow at one point had to look for server to see if we could start next course.

OT
1 review
Dined on 28 February 2020
Overall5Food5Service5Ambience5

Excellent food. Excellent service. Food portions were not the best in the entree department..

OT
1 review
Dined on 23 February 2020
Overall4Food5Service5Ambience3

I was a bit surprised to see that the floor was so dirty, especially given the cost of dining at this place. They were also out of lobster and low on potatoes so we were only served 1.5 potatoes and could not request more.

The Melting Pot - Edmonton
Responded on 26 February 2020

Hello, I am sorry to hear that we did not meet your dining expectations. I would love to discuss it with you. If you wish, please email me back with a phone number where you can be reached, and I will be in touch shortly. Regards, Kristin Voss Relations Manager

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SR
Edmonton
1 review
Dined on 23 February 2020
Overall4Food4Service4Ambience3

Daughters birthday

OT
Edmonton
1 review
Dined on 23 February 2020
Overall5Food5Service5Ambience5

The kids enjoyed the cheese and chocolate fondue, it was fun! It’s our first time dining here and they explained everything about the menu. I even received 2 complimentary dessert with a candle because it was my birthday. It was a fun experience!

The Melting Pot - Edmonton
Responded on 26 February 2020

I am so glad to hear you enjoyed yourselves.... see you again soon! Cheers, Kristin

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OT
Las Vegas
3 reviews
Dined on 22 February 2020
Overall5Food5Service5Ambience5

Out server Nathan was very comical and provide great service for it being only his 4 shift.

K
1 review
Dined on 20 February 2020
Overall4Food5Service2Ambience3

We come to the melting pot all the time for special occasions it’s one of our favourite spots. This time around the food was amazing as always but service was disappointing as our server was clearly overwhelmed and not as excellent as our severs usually are. We also had a coupon for 6 free signature dipped strawberries which is why we made the reso. We put it in the special instructions and called the day before to confirm yet when we arrive they were out of the strawberries.. very disappointing. Hopefully our next experience will be better..

The Melting Pot - Edmonton
Responded on 26 February 2020

Katie, I am sorry to hear that we did not meet your dining expectations. I would love to discuss it with you. If you wish, please email me back with a phone number where you can be reached, and I will be in touch shortly. Regards, Kristin Voss Relations Manager

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OT
1 review
Dined on 19 February 2020
Overall5Food5Service5Ambience5

Very well service!

OT
Edmonton
2 reviews
Dined on 16 February 2020
Overall1Food2Service1Ambience5

We come here a lot, it is my favourite place to eat. But lately every time we go it gets worse and worse each time. It is mainly because of the service. The service was absolutely terrible this last time we went. It is expensive to go here and we expect good service and a good experience. We do not want to be rushed or have everything take forever to get to us. We also don’t really need to have our servers co-worker randomly tell us how busy our server is with “15 tables” when there was not many people in there.... I think he said it to us while he was clearly our plates because he could tell we were upset with the server. He kept forgetting a lot of things too. I get people make mistakes and that’s fine but it gets to a point where you’re like okay... you e messed up a lot. Also, every time we come you are out of something for dessert. This time it was strawberries, like how.... and spongecake literally every time which is my favourite. I don’t think blaming it on Valentine’s Day looks good. If you know you’ll be busy that weekend you should probably have enough stuff, especially the popular stuff prepared. The food was good though. But I can say we will not be coming back anytime soon, not worth it when we keep getting worse and worse service. It was very disappointing.

The Melting Pot - Edmonton
Responded on 26 February 2020

Hello, I am sorry to hear that we did not meet your dining expectations. I would love to discuss it with you. If you wish, please email me back with a phone number where you can be reached, and I will be in touch shortly. Regards, Kristin Voss Relations Manager

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KA
Edmonton
1 review
Dined on 16 February 2020
Overall5Food5Service4Ambience5

We came for our 10th anniversary this past weekend, and we had a fantastic meal! The server seemed a bit rushed at times, but that may have been due to the rush of Valentines weekend. Overall, it was excellent- one of our favourite places to go for special occasions!

OT
Edmonton
2 reviews
Dined on 16 February 2020
Overall5Food5Service5Ambience5

Family day weekend, took the kids and my auntie who had never been. It’s always a wonderful experience and always such great service and delicious food!

The Melting Pot - Edmonton
Responded on 26 February 2020

Thank you very much for the great review! I will be sure to let Leandro know of your comments. Cheers, Kristin Voss Relations Manager

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a
Edmonton
6 reviews
Dined on 16 February 2020
Overall4Food5Service4Ambience4

The seats we were brought to were tucked away and a little hidden but the booth was kind of uncomfortable. The service was okay overall, but I found it a little slow and since we were tucked away, it was rare that someone would walk by and even harder to get the attention of someone. They would check by every once and a while. Once served, they did check more frequently to see if we needed anything else. But we found that the waiting between the cheese and chocolate was somewhat lengthy. I've been here a few times now, and will continue to come back.

The Melting Pot - Edmonton
Responded on 26 February 2020

Hello, I am sorry to hear that we did not meet your dining expectations. I would love to discuss it with you. If you wish, please email me back with a phone number where you can be reached, and I will be in touch shortly. Regards, Kristin Voss Relations Manager

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D
Edmonton
7 reviews
Dined on 15 February 2020
Overall5Food5Service5Ambience5

Great food and, if possible, even better service. A tad bit pricey but definitely worth it for a Valentine's day experience

SK
Edmonton
1 review
Dined on 15 February 2020
Overall4Food4Service3Ambience4

No service for first 15 minutes then they seemed to want to rush us the rest of the way. Let me finish my first course before you bring me my second course. Other than that it was good.

OT
1 review
Dined on 14 February 2020
Overall3Food4Service2Ambience3

Valentine’s Day dinner. The restaurant was busy, so the service was lacking compared to previous experiences at The Melting Pot.

M
Edmonton
5 reviews
Dined on 12 February 2020
Overall3Food4Service3Ambience3

they first seated us in the lounge. Asked if we could be in the dining room as they were a few noisy drunks at the bar. We were having a early Birthday Valentines for my wife. Service was slow compared to other times we have eaten here. Had to ask for drinks, extra condiments.
No straws, I get saving the environment, lots of restaurants are using paper straws now.
My wife has sensitive teeth. Yes you can get your drink without ice, however a nice cold drink is more refreshing.
Don't know if they ran out of pork as we only had 2 tiny pieces. However it seemed like we had more steak pieces so that made up for it.
We will come again, as we do enjoy the fondue experience.

The Melting Pot - Edmonton
Responded on 19 February 2020

I am sorry to hear that we did not meet your dining expectations. I would love the opportunity to discuss it. If you wish, please email me back with a phone number where you can be reached, and I will be in touch shortly. Regards, Kristin Voss Relations Manager

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OT
1 review
Dined on 8 February 2020
Overall4Food5Service3Ambience4

It’s was very nice, waiter wasn’t that attentive, but still good experience

a
Edmonton
2 reviews
Dined on 8 February 2020
Overall2Food4Service1Ambience3

Service has been poor the last 2 times I have visited, I feel like for the amount of time and money you spend to go here it is not worth it. It's too bad because the food is always great, but there was a point this evening where we sat for a half hour with our food beside us on a serving tray (dropped off by another member of the staff, not our server) before the server came to put it on our table .... I also waited almost an hour for a drink refill.

The Melting Pot - Edmonton
Responded on 12 February 2020

Alysia, I am sorry to hear about your recent experience. I would like the opportunity to discuss it with you. If you wish, please email me back with a phone number where you can be reached, and I will be in touch shortly. Regards, Kristin Voss Relations Manager

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MO
Edmonton
2 reviews
Dined on 2 February 2020
Overall5Food5Service5Ambience5

It’s a really nice ambiance and great tasting food

YY
Edmonton
28 reviews
Dined on 31 January 2020
Overall4Food4Service4Ambience3

I am a big fan of Fondue but this is a very pricey option. I do not mind paying more for unique experiences but this came with a large cost. Expect to drop 50$ each plus drinks. Then tip, etc.

OT
Edmonton
1 review
Dined on 31 January 2020
Overall1Food3Service1Ambience2

Service was terrible!!! Will never be back

The Melting Pot - Edmonton
Responded on 12 February 2020

I am sorry to hear about your recent experience. I would like the opportunity to discuss it with you. If you wish, please email me back with a phone number where you can be reached, and I will be in touch shortly. Regards, Kristin Voss Relations Manager

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MH
Vancouver
1 review
Dined on 31 January 2020
Overall5Food5Service5Ambience5

Service was great from the start food was excellent we were there to celebrate wife’s birthday

OT
1 review
Dined on 31 January 2020
Overall3Food5Service2Ambience4

The server was never around because we were the only table in that area. We waited forever in between courses for our next dish and then couldn’t find her if we needed extra dippers. Very disappointing as I love this place and usually have such great service. I tipped 18% only because I didn’t want the kitchen staff to suffer as the food was amazing as always.

The Melting Pot - Edmonton
Responded on 4 February 2020

I am sorry to hear that we did not meet your dining expectations. I would like the opportunity to discuss it. If you wish, please email me back with a phone number where you can be reached and I will be in touch shortly. Regards, Kristin Voss Relations Manager

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OT
Edmonton
1 review
Dined on 26 January 2020
Overall5Food5Service5Ambience5

We had a great time!!

JK
Edmonton
2 reviews
Dined on 26 January 2020
Overall5Food5Service5Ambience5

My son & I were there for the Wizards with wands: Kids day out event. Our server (Amy I think) was wonderful & the food was delicious!

The Melting Pot - Edmonton
Responded on 4 February 2020

I am so happy to hear you both had a great time! Cheers, Kristin

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OT
1 review
Dined on 24 January 2020
Overall4Food4Service4Ambience5

Experience was good - hostess at front desk was a bit rude.

OT
Calgary
2 reviews
Dined on 20 January 2020
Overall5Food4Service4Ambience3

Great service and great food, very professional and friendly staff !

The Melting Pot - Edmonton
Responded on 22 January 2020

Thank you very much for the positive feedback! We look forward to serving you again soon. Cheers, Kristin Voss Relations Manager

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L
Edmonton
1 review
Dined on 18 January 2020
Overall3Food4Service5Ambience3

Went with my husband and daughter and thought we would enjoy the experience and we did for the most part, but a few things turned us off. First off, we were put right by the window and it was freezing, by the end of the evening my husband couldn't feel his toes and he was wearing boots. There was ice melting somewhere above us and we kept feeling water dropping on us. There was a table full of drunk women who were very loud and obnoxious and no one tried to get them to quiet down. Seasoning was a bit off and something in our food made both myself and my husband sick that night. Our waiter was awesome and the experience was good, but for the price we paid for the amount of food we got it's not something we're likely to do again.

The Melting Pot - Edmonton
Responded on 22 January 2020

Lucy, I am sorry to hear that we did not meet your dining expectations. I would love the opportunity to discuss it with you. If you would like, please email me back with a phone number where you can be reached, and I will be in touch shortly. Regards, Kristin Voss Relations Manager

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