The Melting Pot - Charlotte - Lake Norman

4.8
788 reviews
$31 to $50
Fondue
The Melting Pot is Huntersville’s fine-dining destination, with mouthwatering offerings for people with all tastes. One bite is all takes to make a fondue believer out of you. Whether you’re arrived for drinks, cheese, and chocolate, or you want to experience the full 4-Course Experience, you’ll leave a fan of our gourmet fondue. When you’re in the mood for something different and special, fondue is the perfect choice. Our friendly servers blend artisan cheeses tableside before delivering freshly made salads with signature dressings. Choose your own custom entrée and cooking style, but make sure to save room for dessert. Everyone loves chocolate, and we deliver the most indulgent chocolate experience you’ll ever have! You’ll find our fondue restaurant right off Highway 77 in the Lake Norman area near Charlotte. We’re just a few miles from Charlotte Motor Speedway in the heart of NASCAR Country.

Safety precautions

Cleaning & Sanitising
  • Surfaces sanitised between seatings
  • Common areas deep cleaned daily
  • Sanitiser or wipes provided for customers
  • Contactless payment available
Physical distancing
  • Limited number of seated diners
  • Distancing maintained in common areas
  • Extra space between tables
Protective equipment
  • Waiting staff wear masks
  • Diners must wear masks unless eating or drinking
Screening
  • Sick staff prohibited in the workplace
What 788 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.8based on recent ratings
4.8
Food
4.8
Service
4.8
Ambience
4.4
Value
Noise · Quiet
100% of people would recommend it to a friend
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OpenTable Diner
Charlotte
1 review
Dined on 20 February 2021
Overall4Food4Service5Ambience3

One of our favorite restaurants, it's a bit pricey (about $100 for the full 4 course for two people) but definitely a great spot. The cheese fondue is really great! The main entree depends on how you decide to cook it. But the chocolate fondue is incredible (we love the turtle chocolate) it is an experience and can take about 1.5-2 hours to eat everything. Definitely recommend giving this place a chance for a special occasion.

OT
OpenTable Diner
Charlotte
1 review
Dined on 20 February 2021
Overall5Food5Service5Ambience5

Very COVID safe. Took all measures to Social Distance. Menu oppositions had changed since our last visit, had some of our old favs listed. ❤️ Me and my husband has enjoyed going to the Melting Pot since 1995. It’s has always had outstanding service and fun atmosphere.

OT
OpenTable Diner
New York Area
1 review
Dined on 15 February 2021
Overall5Food5Service5Ambience5

We had an awesome time celebrating my son’s 18th birthday. The service, food, and overall experience was exceptional.

C
Carameldines
Charlotte
5 reviews
Dined on 11 February 2021
Overall5Food5Service5Ambience5

Brandon was our server and everything was great from beginning to end. I'm familiar with the concept but my daughter was not. Everything was explained and the courses ran smoothly. Food was good and customer service was excellent.

OT
OpenTable Diner
1 review
Dined on 1 February 2021
Overall5Food4Service5Ambience5

It was great

OT
OpenTable Diner
Charleston
1 review
Dined on 1 February 2021
Overall5Food5Service5Ambience4

Absolutely wonderful as usual. A bit more pricey than pre-pandemic but, not a breaking point for me.

K
Kermith
Charlotte
12 reviews
Dined on 30 January 2021
Overall3Food3Service4Ambience4

Granddaughters 16th birthday

OT
OpenTable Diner
1 review
Dined on 29 January 2021
Overall1Food2Service5Ambience1

From the greeting of the hostess I knew this was not like the other Melting Pot restaurants I have dined in. Both of the hostess’s were very young and poorly put together, lacking satisfaction and poise. Both being extremely unprofessional and rude; flirting/kidding around with what I assumed to be the bus boys, on their phones, seated 10 minutes beyond our reservation time. The server made the experience feel extremely rushed taking away food (appetizer) prior to us being finished constantly coming back asking if we were through yet (which made us feel hurried). I was just extremely disappointed and frankly embarrassed because I had talked it up so much to my husband from previous experiences at different restaurant locations. Even the restaurant itself had more of a bar feel and lacked upkeep. Several damaged spots on the walls and tables/carpets etc. For an approximately $2-300 dollar dining experience for 2 this should be much more ... well just a much better experience all around. I was so disappointed.

OT
OpenTable Diner
Charlotte
1 review
Dined on 23 January 2021
Overall5Food5Service5Ambience5

Wait staff was fantastic and did above and beyond when we announced our pregnancy! Thank you so much

OT
OpenTable Diner
Western NC
2 reviews
Dined on 23 January 2021
Overall3Food4Service3Ambience4

I felt very rushed through my dinner. Not what I'm used to.

OT
vipOpenTable Diner
Charlotte
5 reviews
Dined on 22 January 2021
Overall5Food5Service5Ambience5

Always a wonderful experience! We just love this location the staff is wonderful and food is always excellent. This is continuously our go too!

HB
vipHollyBrown
Charlotte
11 reviews
Dined on 16 January 2021
Overall4Food5Service3Ambience5

Food was good but service was slow. We had 6:30 reservations but didn't leave until 10:00.

RT
vipRobT
Charlotte
25 reviews
Dined on 13 January 2021
Overall5Food5Service5Ambience5

My wife & I celebrated my 52nd birthday.....one of our favorite restaurants to go to.

A
Autumn
Charlotte
1 review
Dined on 12 January 2021
Overall5Food5Service5Ambience5

Went here for my birthday dinner. Our server, who was a young college student, was very nice and such a good server. I prefer this location over the midtown one.

OT
vipOpenTable Diner
Charlotte
4 reviews
Dined on 8 January 2021
Overall5Food5Service5Ambience5

Always perfect! Attentive service, quality wine list, and delicious.

OT
OpenTable Diner
1 review
Dined on 5 January 2021
Overall5Food5Service5Ambience5

Great evening, made better by great food!!

OT
OpenTable Diner
Charleston
2 reviews
Dined on 26 December 2020
Overall5Food5Service5Ambience5

Birthday for my dad was perfect! Our waiter was amazing and went the extra mile. Always my favorite place to go!

OT
OpenTable Diner
Charleston
1 review
Dined on 26 December 2020
Overall1Food4Service4Ambience1

The mask mandate in this store is ridiculous. You have to wear a mask when not actively chewing or drinking in a private party room with our family of 4 . If we would’ve known this beforehand, we wouldn’t have reserved a room. No other restaurants in the area mandate this ridiculous rule. We spent $229 and were stressed the whole time.

The Melting Pot - Charlotte - Lake Norman
Responded on 30 December 2020

Thank you for dining with us. I understand this is a unique time to dine out, but we are only asking our guests to follow the mandate set forth on December 11, 2020 by Governor Cooper. We are just trying to do everything in our control to stay open and keep our staffs safe & healthy.

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OT
vipOpenTable Diner
Charlotte
6 reviews
Dined on 23 December 2020
Overall5Food5Service5Ambience5

Always delicious and a fantastic experience we love this location

OT
OpenTable Diner
Charlotte
1 review
Dined on 14 December 2020
Overall5Food5Service5Ambience5

Still great! Always love coming!

OT
OpenTable Diner
Charlotte
3 reviews
Dined on 13 December 2020
Overall5Food5Service5Ambience5

Jaime was great

G
vipGinger
Charlotte
25 reviews
Dined on 5 December 2020
Overall5Food5Service5Ambience4

Enjoyed our special date-night evening to celebrate a special occasion. Our server was exceptional, the food was good, and the St Jude donation special was a win all around. It's been years since we've been to a Melting Pot - and they removed cheesecake from the chocolate fondue plate - how dare they - LOL! You can order an add for $3 - which saved the night.

OT
OpenTable Diner
1 review
Dined on 24 November 2020
Overall5Food5Service5Ambience5

Great food. My server was awesome

s
shaneg
1 review
Dined on 21 November 2020
Overall5Food5Service5Ambience5

awesome experience. family really enjoyed the food and service

The Melting Pot - Charlotte - Lake Norman
Responded on 24 November 2020

Great to hear that you enjoyed the experience with your family.

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OT
vipOpenTable Diner
Atlanta
6 reviews
Dined on 15 November 2020
Overall5Food5Service5Ambience5

We’ve been to multiple Melting Pots across the country and this was just the level we expected for a great date night. We’ll be back next month!

The Melting Pot - Charlotte - Lake Norman
Responded on 16 November 2020

Great to hear that you enjoyed your experience with us. Thanks for being a loyal guest at The Melting Pot. We will look forward to seeing you next month.

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CT
vipCharlieT
Greensboro
14 reviews
Dined on 12 November 2020
Overall5Food5Service5Ambience5

We always enjoy coming to this particular Melting Pot. But do give yourself enough time to enjoy every course. If you haven't tried "The Big Night Out" with some wine, you simply hff have not experienced all this treasure of gourmet dining has to offer !!

OT
OpenTable Diner
Atlanta
11 reviews
Dined on 9 November 2020
Overall5Food5Service5Ambience5

The food was excellent, the server was very attentive!

RA
RossA
Charleston
17 reviews
Dined on 1 November 2020
Overall4Food4Service5Ambience4

Went for my wife's birthday . Was good but not as good as in past visits. Covid I am sure makes it hard on the restaurant to operate at it's best.

OT
OpenTable Diner
Charlotte
5 reviews
Dined on 30 October 2020
Overall5Food5Service5Ambience5

Work dinner

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OT
OpenTable Diner
1 review
Dined on 16 October 2020
Overall4Food4Service3Ambience5

We come here frequently. We’ve been to this location 20 times or so. It’s my daughter’s birthday and she brought friends. I completely and totally understand the process and how it works. The waitress rushed us through the cheese experience and I asked for a few more mins. I ask for a few more mins because it’s my daughters birthday and she doesn’t eat meat. The waitress knew this through the ordering process. The meat course was next for her friends and parents. Not for her. The waitress sent someone to assist with placing the oil. All I did was ask for a few more minutes before switching. The waitress came and said “I heard you refused for the oil to be placed”. In a snarky tone. No, I simply asked for a few more mins. Politely. I wasn’t asking for anything significant. The waitress proceeded to lecture on the process that I already know all to well. I bit my tongue and kindly accepted her reprimand. It was my daughters birthday and not worth confrontation. At the end of the day, if I’m spending 300-400 on 4 kids to enjoy fondue I shouldn’t get rushed or lectured. I never said anything and I tipped well but regret not telling her that her actions didn’t settle well. I’ve been enjoying the melting pot experience since I was a teenager in the 90’s. Obviously not at this location as it’s newer than the Charlotte location. This is the first time I left unsettled about dropping that kind of money and it was due to the service. I’ll be honest, I thought maybe I took it wrong but all the kids spoke up after she walked off and said she was rude. I even tried joking back and forth with the waitress to change their minds but the waitress was a bit snarky through the experience. These are teenagers, they would have enjoyed fondue at home and not understood quality difference. They were just looking for a good time.

E
Ellis87
New York Area
3 reviews
Dined on 15 October 2020
Overall5Food5Service5Ambience5

Date night was great food was awesome

BW
BillW
Charlotte
1 review
Dined on 10 October 2020
Overall5Food5Service5Ambience5

Tyler was an amazing server. Did not rush us and the food was amazing!

OT
OpenTable Diner
1 review
Dined on 7 October 2020
Overall5Food5Service5Ambience5

With the limited seating due to COVID-19 restrictions, it was as if we got there right when it opened, and very few others ever came after us, so it was quite an intimate dining experience. As usual, the service and food were excellent, and we added the “Balloons and Berries” for a birthday celebration. At first, I wasn’t too impressed with the amount of balloons and berries we got for the additional twenty bucks, but they also took a group photo of us, printed it, put it in a simple paper-frame to protect it, and even wrote the date and place the photo was taken on the back of it. With how we all now take so many photos that never leave the digital world, having a photo to walk out with to remember the moment by was well worth the add-on charge. I will definitely do an add-on again in the future to make someone feel extra special!

OT
OpenTable Diner
Western NC
4 reviews
Dined on 6 October 2020
Overall4Food4Service4Ambience3

Very hospitable, clean & delicious

JR
vipJillR
Atlanta
46 reviews
Dined on 5 October 2020
Overall5Food5Service5Ambience5

Best birthday dinners always !! My go to special occasion or not restaurant .. Fantastic as always!!!

OT
OpenTable Diner
1 review
Dined on 25 September 2020
Overall5Food5Service5Ambience5

Wedding anniversary with spouse

JS
JoeS
Charlotte
2 reviews
Dined on 23 September 2020
Overall5Food5Service5Ambience5

This is our go-to option for celebrating or to enjoy a nice night out.

TE
TERRYT
1 review
Dined on 19 September 2020
Overall5Food5Service5Ambience5

Truly enjoyed the setting and the staff made us feel welcomed.

OT
OpenTable Diner
Charlotte
2 reviews
Dined on 18 September 2020
Overall5Food5Service5Ambience5

It was the perfect Birthday Celebration

CL
ChrisL
Charlotte
6 reviews
Dined on 15 September 2020
Overall4Food4Service3Ambience4

Always love the cheese fondue and we really enjoy the interesting wine list especially on Tuesday's 1/2 price bottle night. Cheese and chocolate are the best parts of the menu!

FAQs

You can order delivery directly from The Melting Pot - Charlotte - Lake Norman using the Order Online button. The Melting Pot - Charlotte - Lake Norman also offers takeaway which you can order by calling the restaurant at (704) 987-2201.

The Melting Pot - Charlotte - Lake Norman is rated 4.8 stars by 788 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.

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